Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 551-600 of 793 items.
Overall good

Very good service and good value but have recently found cheaper lenses at another site

By from Unknown location on 30.11.2015 18:04

Was this review helpful to you? Yes or No

Impressed

Very quick delivery . Comfortable lenses . Will be using again

By from Unknown location on 30.11.2015 15:06

Was this review helpful to you? Yes or No

excellent!

I've used this company for a while now - always excellent service, reasonable prices and fast delivery

By from Unknown location on 27.11.2015 17:33

Was this review helpful to you? Yes or No

Great service

Easy to order. Fast. Efficient. Would highly recommend

By from Unknown location on 26.11.2015 21:53

Was this review helpful to you? Yes or No

efficient and good value

Good selection of products to choose from, various brands to suit all budgets. Fast efficient delivery service. I have been getting my contact lenses and products from contactlenses.co.uk for several years now and am happy with their service

By from Unknown location on 23.11.2015 16:02

Was this review helpful to you? Yes or No

good all round service

great value for money and free postage too! I can now wear my lenses all day, however, when i get home from work it is such a relief to take them out as my eyes feel quite dry and itchy.

By from Unknown location on 19.11.2015 08:28

Was this review helpful to you? Yes or No

Good but doesn't accommodate people with astigmatism.

the contacts work very well, comfortable and smooth process of putting on, light on the eyes. the only problem is i was unaware that the contact did not help with wearers with astigmatism problems, but that was probably my mistake in not checking properly, so now i have slightly blurred vision for objects from afar. Otherwise, I would recommend these contacts for anyone looking for a cheaper alternative. just a slight downside would be that they are amazing and will still give you dry eyes, especially on windy, colder days. they work amazing indoors though, no dryness causing tiredness whatsoever.

By from Unknown location on 16.11.2015 15:09

Was this review helpful to you? Yes or No

Contact lens

Great colour which really does help to change the look if your eyes We're comfortable but did find they became a but dry after a few hours could do with more moisture but good overall

By from Unknown location on 11.11.2015 20:54

Was this review helpful to you? Yes or No

Good service

Quick service. Only downside is post office can't fit them through my letter box so please review packaging sizes

By from Unknown location on 31.10.2015 22:20

Was this review helpful to you? Yes or No

Excellent website and swift delivery

Used them for years - very easy to reorder

By from Unknown location on 31.10.2015 14:58

Was this review helpful to you? Yes or No

Needed Contact Lenses Quickly

Great efficient delivery with good standard of lenses. Would buy from here again. Louise - Scotland

By from Unknown location on 29.10.2015 17:45

Was this review helpful to you? Yes or No

Second order in only a couple of clicks

When I recently placed my second order, it was great to have a 'Same as last time?' option. Thanks to that, my new order was completed in only a couple of clicks. Furthermore, the contact lenses arrived within 48 hours, so overall a great service!

By from Unknown location on 26.10.2015 18:42

Was this review helpful to you? Yes or No

Great

easy to order and swift delivery - much appreciated

By from Unknown location on 12.10.2015 15:39

Was this review helpful to you? Yes or No

Easy as always

Really easy to re order contacts and delivers promptly.

By from Unknown location on 28.09.2015 06:37

Was this review helpful to you? Yes or No

Great service at a great price

I always place my contact lenses order with this company. Sometimes monthly, sometimes three monthly. i always place my order on a Friday and it is delivered on a Saturday morning via Royal Mail without fail. Would fefinitely recommend. Only down side is they talk av Bout a loyalty bonus of some sort. After ordering from therm for years I have never received a bonus or discount if any kind. 4 stars only because of lack of loyalty discount promised.

By from Unknown location on 26.09.2015 05:30

Company replied:

Hello Jill, Thank you for your order and for taking the time to leave a review. It is really great to hear that you are happy with the service we provide. We like to offer the best possible price to all our customers and so currently we do not have a loyalty bonus or scheme. However you can save money off your order using our refer a friend scheme. However it would be nice to be able to reward our loyal customers and I will pass your comments onto our Management team and hopefully this is something we can offer in the future. Thanks again for your comments and we look forward to welcoming you back soon. Kind regards, Sophie Contactlenses.co.uk

, 01.10.2015 17:20

Was this review helpful to you? Yes or No

Fantastic!

Efficient service. I am never disappointed!

By from Unknown location on 24.09.2015 17:10

Was this review helpful to you? Yes or No

Great

Prompt delivery and exactly what I ordered at a reasonable price

By from Unknown location on 24.09.2015 16:30

Was this review helpful to you? Yes or No

Very well organised and efficient

I am a very happy customer. Items are despatched on time every time. Very well put together service

By from Unknown location on 23.09.2015 13:59

Was this review helpful to you? Yes or No

Service is what you would expect

Ordered lenses, got them within time frame quoted. I will certainly use them again.

By from Unknown location on 20.09.2015 18:56

Company replied:

Hello Phil, Thank you for your order and for taking the time to leave a review. We do our best to get customers orders to them as quickly as possible and I apologise that the order took longer than you expected. Due to the complexity of the your contact lenses we have to order them directly from the manufacturer which can take up to a week to arrive with us. It is great to hear that you will be re-ordering in the future and we look forward to welcoming you back. Kind regards, Sophie Contactlenses.co.uk

, 21.09.2015 17:36

Was this review helpful to you? Yes or No

Great service, prices not as compelling as they used to be

Quick, efficient delivery. Prices used to be significantly cheaper than high street, that's no longer the case, as high street has got cheaper and prices here have stayed the same

By from Unknown location on 08.09.2015 16:53

Company replied:

Hello Peter, Thanks for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we provide. We always offer the best price we can and I will pass your comments on to our buying team as we want to remain as competitive as possible. We also hope that our free delivery on all orders, no monthly commitment and speed of deliveries makes us a great alternative to the high street. However realise how important price is! Thanks for you valued custom and we look forward to welcoming you back soon. Kind regards, Sophie Contactlenses.co.uk

, 09.09.2015 15:45

Was this review helpful to you? Yes or No

No hassle, quick delivery

I have never had any problems or hassle in connection with delivery with Contactlenes.co.uk. Straight forward website too. Only downside was a couple my lenses were slightly damaged.

By from Unknown location on 02.09.2015 09:00

Company replied:

Hello, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we provide, however I am sorry that some of your lenses were damaged. We would expect all lenses sent to our customers to be 100% perfect, however occasionally there can be a manufacturing defect. Our Customer Support team will be in contact to discuss this further with you. Again I would like to apologise for any inconvenience this has caused and we look to get the issue resolved as soon as possible for you. Kind regards, Sophie Contactlenses.co.uk

, 02.09.2015 17:04

Was this review helpful to you? Yes or No

great service ordered before 11 am one day and recieved delivery next day before 9am.

had problems with my card not working properly. however I phoned and got my order placed however I was concerned that the order had gone twice and it did( got two confirmations). had to phone again to advise you and was told I would only get one pack and my additional charge on the card would be credited back to me.

By from Unknown location on 24.08.2015 12:25

Company replied:

Hello Ian, Thank you for your order and for taking the time the leave a review. It is great to hear that you are happy with the speed of the delivery however I am sorry to hear that there was some confusion with your order. I can see that this was resolved for you and I hope that not too much inconvenience was caused. We aim for a 5* service and our confident that next time you order we will be up to are usual high standards! Kind regards, Sophie Contactlenses.co.uk

, 25.08.2015 04:25

Was this review helpful to you? Yes or No

Fast and correct lenses

First time I tried your company I was impressed

By from Unknown location on 23.08.2015 18:01

Was this review helpful to you? Yes or No

Reliable product and quick delivery.

I've been using contact lenses.co.uk for a few years now and am always impressed by the fast delivery and competitive prices. The only suggestions I have are they could perhaps make it clearer that depending on the type of lens you select, the colour may differ slightly. For example, the continuous wear green lenses are a different colour to the daily disposable green lenses. I've also found on the odd occasion that lenses have broken well before their 30 uses as advertised are up, even though I always follow the storing and cleaning instructions religiously. But overall, I'm very happy with the service and products and would recommend it to others.

By from Unknown location on 22.08.2015 14:04

Was this review helpful to you? Yes or No

Excellent Service

Next day delivery and a good price.

By from Unknown location on 21.08.2015 14:06

Was this review helpful to you? Yes or No

Excellent value - website could do with a bit of work

Easy to order and fast delivery. Website could do with a price filter option or number of lenses per box. Also the compare option doesnt appear to work

By from Unknown location on 18.08.2015 15:59

Was this review helpful to you? Yes or No

Good and fast service

Very good service, I quickly received the lenses I wanted by post. Have used in the past and will use again.

By from Unknown location on 15.08.2015 16:30

Was this review helpful to you? Yes or No

Emergency supply of contact lenses needed.

Good value, fast delivery and happy with the prescription I chose. Discussed this order with my optician who was concerned that I was able to buy lenses on-line without having had an eye check-up. Will use this service again.

By from Unknown location on 11.08.2015 08:05

Was this review helpful to you? Yes or No

very quick delivery

Very quick! Good quality!

By from Unknown location on 03.08.2015 10:10

Was this review helpful to you? Yes or No

Excellent Service

Good prices, easy to navigate website, and fast delivery. Wouldn't want to go elsewhere!

By from Unknown location on 25.07.2015 15:46

Was this review helpful to you? Yes or No

Contact lenses

Impress with these contact lenses. They're comfortable and don't dry up as much as others I've had!

By from Unknown location on 23.07.2015 16:59

Was this review helpful to you? Yes or No

Fast and easy to buy!

Loads of different products and brands to choose from and very fast delivery!

By from Unknown location on 18.07.2015 09:33

Was this review helpful to you? Yes or No

Great service but still looking for the perfect non drying lens

Ordered the acuvue trueye and received the box the following morning. Contact lens felt comfortable but could still feel it and not as comfortable as I hoped. Still looking for the perfect lens...

By from Unknown location on 11.07.2015 09:25

Was this review helpful to you? Yes or No

Very good

Easy to use and speedy delivery good quality for a fair price

By from Unknown location on 07.07.2015 19:03

Was this review helpful to you? Yes or No

Quick delivery

Quick delivery and product as described

By from Unknown location on 01.07.2015 13:58

Was this review helpful to you? Yes or No

well imformed on what was happening

we were informed of delay and received the order on date told

By from Unknown location on 27.06.2015 09:28

Was this review helpful to you? Yes or No

Honest email about a delay in supply

My lenses were out of stock and the company wrote me an email to say the new expected delivery date, while inconvenient for me, at least I knew, could react and so on. first time this has happened to be fair, I have used contactlense.co.uk for a few years with no problems at all.

By from Unknown location on 22.06.2015 10:25

Company replied:

Hello, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies for the delay with your lenses. Due to your lenses being a more specialised toric lens we do not keep them in stock, but are usually able to send them out to you much quicker than this time. Unfortunately the manufacturer had a supply issue and the lenses were delayed. However I am pleased that our email to you was helpful, although I can appreciate the delay may have caused some inconvenience. This happens rarely and we are sure that next time you order we will be able to deliver in a more timely manner! Thank you again for your feedback and for your valued custom. Kind regards, Sophie

, 23.06.2015 07:55

Was this review helpful to you? Yes or No

Packaging

First time used; very good service, but next time please send in a PLAIN wrapper. Thank you.

By from Unknown location on 13.06.2015 10:17

Was this review helpful to you? Yes or No

First time user

Really excellent service!!! Arrived speedily the day after ordering. I ordered the Crystal Hydro Daily lenses as I wear contacts occasionally and didn't want monthlies or a subscription so this service is perfect. Have worn Air Optix lenses before and whilst they were easier to put in and seemed to be made of sturdier material, the Crystal Hydro lenses are a good alternative (and cheaper). I will definitely order again.

By from Unknown location on 11.06.2015 14:35

Was this review helpful to you? Yes or No

Fast. Thanks!

Very quick delivery

By from Unknown location on 08.06.2015 15:34

Was this review helpful to you? Yes or No

Quick and efficient

There isn't a lot to say as ultimately this is just an ordering website but they were fast and accurate so what more can you want! That said my order was correct and arrived within a couple of days...I think you can only do a full review of anywhere once something has actually gone wrong.

By from Unknown location on 07.06.2015 23:35

Was this review helpful to you? Yes or No

GOOD..

Very good customer service, the lenses are quite decent.

By from Unknown location on 05.06.2015 15:43

Was this review helpful to you? Yes or No

Quick and reliable

Lenses arrive within a couple of days via 1st class post, my 3 month supply of dailies fits through my letterbox. You don't need a prescription and I've never had any problems with the company / website - I'd recommend them.

By from Unknown location on 02.06.2015 14:40

Was this review helpful to you? Yes or No

Company and prices good product wasnt for me

Easy to purchase and fast delivery. Unfortunately the lenses were not suitable for my eyes. Far to big and very thin 😥

By from Unknown location on 02.06.2015 14:21

Company replied:

Hello Louise, Thank you for you order and for taking the time to leave a review. It is great to hear that you are happy with the service we provide and our prices. We are sorry to hear that the Expressions Colours were not suitable for you. Our Customer Support Team will also be in contact to discuss this further. We hope that next time to you order we will be able to offer a 5* service! Thanks again for your feedback and valued custom. Kind regards, Sophie

, 02.06.2015 16:31

Was this review helpful to you? Yes or No

2nd thought... Great afterservice, but lack of explanation for toric lenses

I am happy with Contactlenses.co.uk. But as a toric lense user, I have a complain. They usually do not have inventories for toric lenses, but the fact is not well explained. When I ordered for the first time, I received the goods in a couple of days. But since then their delivery has been very unstable. Sometimes I have to wait for one month. This time when I ordered, until it came to the term of payment, I didn't know it would not dispatch in a few days. When I called the call centre to complain, they said, 'Oh sorry, we have many complaints about the dispatch date'. So why cannot they say 'for toric lenses, it takes at least several days to dispatch'? It is not difficult. Now I know the fact, therefore I have to keep the fact in my mind : )

By from Unknown location on 28.05.2015 21:35

Was this review helpful to you? Yes or No

Contact Lenses Reorder

Easy website to use, always quick delivery

By from Unknown location on 20.05.2015 18:24

Was this review helpful to you? Yes or No

A simple, quick way to buy lenses.

I regularly buy lenses from contactlenses.co.uk. It's always a quick, straightforward process to buy lenses, and the site always offers great value on big name brands!

By from Unknown location on 16.05.2015 16:36

Was this review helpful to you? Yes or No

good service, very speedy but don't bother to pay for express delivery

I have been ordering my contacts from here for some time and am impressed with the price and the service. The only issue I have is with the last two previous orders I paid for express delivery but yet it seemed longer for the contacts to arrive. Whereas this time I didn't pay extra and they arrived the next day!

By from Unknown location on 14.05.2015 16:42

Company replied:

Hello, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we offer however I am sorry that you are not happy with our express delivery. Our standard free delivery is sent using Royal Mail First Class. This service takes 1-3 days and is not tracked. We also offer an express courier service which is fully tracked and guaranteed for next day delivery. However orders do need to be placed before 3.30pm for same day despatch. Your previous order was made at 17.41, and so not despatched until the next day and delivered the following. However this order was placed at 8.20 and so despatched same day. Most customers are very happy with the free first class delivery. However some customers who urgently need their order prefer the peace of mind the guaranteed tracked courier delivery service offers. Thanks again for your review and for your valued custom. We look forward to welcoming you back and hope that next time you order we can offer a 5* service! Kind regards, Sophie Contactlenses.co.uk

, 14.05.2015 17:31

Was this review helpful to you? Yes or No

Great customer service

The lenses I ordered arrived very quickly, unfortunately I had ordered the incorrect lenses. Customer service was great and accepted return of the lenses without any hassle at all ad gave a full refund. Great Service!!

By from Unknown location on 27.04.2015 17:28

Was this review helpful to you? Yes or No

Fastest delivery service ever.

Re Ordered my contact lenses on friday evening, arrived sat lunch. Great price, never been let down yet. Phoned up the customer care today and they were great.

By from Unknown location on 24.04.2015 14:47

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.