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I spoke to Sophie via web chat. She explained that they were waiting for a delivery which was why my order was delayed. She said she would chase the delivery up and call or email me the following day. Got to confess, weren't expecting her to keep her word. She emailed me the following day and confirmed my delivery date. She then emailed me a few days later to confirm I had received my order. She kept me updated through the whole process. She was fantastic. I was so pleased 😁

Whilst on holiday abroad, realised that I was running low on lenses; so, whilst sat at the side of the pool in 30c, I went online to Contactlenses and placed my order. My contacts were delivered to my home address within 3 days (not bad for a postal service to a remote Scottish island) - and were waiting for me when I returned to the UK. Exceptional service! Thanks so much!

Good fast delivery

I order my contacts from contactlenses for ages with a few breaks when I wanted to try different websites, but I’ve never been as satisfied as I am with contactlenses. My orders are always delivered on time:) thank you

Great service. I don't wear contact lenses every day so I only buy occasionally, but every time I return to your site it's always quick and easy to re-order my usual lenses. However, you have started going overboard on the packaging. One of the features you say for my lenses - "Designed to be slimline and letterbox friendly - ideal for online ordering", yet this time they were packaged in an outer-box, closer to the size of a shoe-box with lots of packing paper (certainly not letterbox friendly).

No problems always someone to help you very polite n professional always contact you with sometimes special offers all round nothing to worry you