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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 201-250 of 793 items.
Highly Recommend

I have been a loyal customer for years, I have always have had swift deliveries and great customer service whenever I have made any queries. Highly recommend

By from Unknown location on 22.11.2019 22:32

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Quick Service

Quick Service

By from Unknown location on 19.11.2019 16:13

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Value & swift

Value & swift

By from Unknown location on 08.11.2019 20:34

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Great lenses and packaging

Great lenses and packaging

By from Unknown location on 05.11.2019 18:03

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Great site

I searched google for a contact lense site. Found this one quite quickly and liked what I saw. Looked for the contact lenses with the best reviews and purchased. They arrived a few days later which I was quite impressed with. The whole experience was great. I would have liked the option to trial lenses before making the commitment to purchase a month's worth though.

By from Unknown location on 25.10.2019 16:36

Company replied:

Hello JPE, Welcome to Contactlenses.co.uk and thank you for choosing us! It is unfortunate that we are unable to offer samples on our lenses but would encourage you to contact us for any reason the lenses you ordered were not suitable. We really hope you like the Crystal lenses and that we can welcome you back again soon. Thanks again, Kind regards Hayley

, 05.11.2019 14:31

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Love these guys

Love these guys! Deliver on time and to a great price. Been using them for over 10 years, and only once have they only mispicked my product, not a bad success rate!

By from Unknown location on 22.10.2019 06:05

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great

great. easy ish to re-order and super quick delivery. always comes next day. just wish it was free delivery!

By from Unknown location on 11.10.2019 19:41

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Affordable

Affordable, OK quality and very fast delivery. The only problem is that the lenses are brittle and I end up wasting about 10 a month from easily scratched and torn lenses.

By from Unknown location on 25.09.2019 15:27

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Quick delivery

Quick delivery, comfortable lenses ,ordering was easy

By from Unknown location on 24.09.2019 17:29

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Pretty comfortable

Pretty comfortable, they’re a little bit bigger than my last contacts but still comfortable. Also had a little trouble telling which way round they were as they were bigger than I’m used to

By from Unknown location on 19.08.2019 16:31

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The lenses arrived and seem to be fine…

The lenses arrived and seem to be fine as usual. The only complaint is that I wish they were a little less expensive.

By from Unknown location on 19.08.2019 16:00

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First time using this Lens Company

First time using this Company .Quick Ordering & Delivery & brilliant they were in stock .As had problems sourcing Accuvue Most Daily Torics .They are more expensive than my previous supplier hence the 4 Stars but will not put me off using again because of the supply problems .Thanks

By from Unknown location on 15.08.2019 10:36

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The product is a great price and good…

The product is a great price and good quality. Ships fast and mostly I'm happy with the delivery. Only issue is that sometimes the parcel is packaged in a way where it doesn't fit through the letterbox when the product itself can easily be flatpacked to fit.

By from Unknown location on 30.07.2019 16:33

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One of the best cheaper range lenses I…

One of the best cheaper range lenses I have used. Will buy again .

By from Unknown location on 29.07.2019 17:50

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cases are ok nice colours but only hold…

cases are ok nice colours but only hold 5 lenses where the write up says will hold 5 pairs which is 10 lenses. still fit for purpose I bought them

By from Unknown location on 24.07.2019 19:10

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Great lenses

Great lenses; excellent value; comfortable and delivered to the agreed time. I wanted to make sure they were to the right quality so I only purchased 30 for each eye. Now that I have tried them I will certainly be buying them on a regular basis.

By from Unknown location on 24.07.2019 07:57

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Good experience with ordering and…

Good experience with ordering and delivery. Always prompt service. The quality of contact lenses is good

By from Unknown location on 09.07.2019 16:11

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Quick and efficient.

Quick and efficient.

By from Unknown location on 09.07.2019 15:26

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Happy with service

Happy with service

By from Unknown location on 02.07.2019 16:08

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Ordering was simple and quick

Ordering was simple and quick. There are so many different brands to choose from. My only complaint would be there isn’t an option for express delivery. Other than that 7 business days is not bad if they are not needed immediately. Would def recommend this site!

By from Unknown location on 28.06.2019 04:28

Company replied:

Hi Michelle, Thank you for your recent order and for taking the time to leave a review. It's great to hear that you are happy with the service and would recommend us! Thank you also for your feedback and suggestion about offering an express delivery service. This is something I will discuss with the management team and hopefully, we will be able to offer this service in the future. Kind regards, Sophie Contactlenses.co.uk

, 28.06.2019 09:44

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No problems at all

No problems at all. Quick delivery.

By from Unknown location on 23.06.2019 15:42

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Ordered on a Friday morning before 8am…

Ordered on a Friday morning before 8am and I received them in the post on Saturday morning. Delivery is fantastic, lenses are fantastic. Only issue is you get a couple that are ripped when you open them but can’t complain at the quality and price

By from Unknown location on 21.06.2019 15:10

Company replied:

Hi Paul, Thanks so much for taking the time to leave a review and it's great to hear that you are happy with the service we provide. Sorry though to hear that you had some ripped lenses. This is not something that you should be experiencing and our customer support team will be in touch to discuss this further with you. Kind regards, Sophie Contactlenses.co.uk

, 24.06.2019 14:57

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Speedy

Speedy, efficient and accurate

By from Unknown location on 17.06.2019 16:48

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Good product as usual

Good product as usual, but it took longer to arrive than previous orders.

By from Unknown location on 10.06.2019 16:14

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Fast and efficient service.

Fast and efficient service.

By from Unknown location on 03.06.2019 15:17

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Affordable and good quality

Cheapest contact lenses I’ve found and actually great quality. Had a few inside outs but once I’ve popped them back the other way they’ve fit great. Just as comfortable as the more expensive brands I’ve tried. Ordered on Friday, delivered on Tuesday. Will be buying more when the need arises

By from Unknown location on 28.05.2019 19:11

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Contact Lenses

Frim ordering to delivery only two days. Decent service.

By from Unknown location on 26.05.2019 15:49

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These lenses are comfortable for best…

These lenses are comfortable for best part of the day. I did find they are thinner than some & one split after a couple of days. For the price, I think they are fair value for money.

By from Unknown location on 26.05.2019 14:36

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Brilliant company and service

Brilliant company and service. Really quick and easy to order. Only snag was that the parcel didn’t fit through the letter box so I had to go and pick it up from the PO depot. Have ordered many times and this is the first time it’s happened.

By from Unknown location on 20.05.2019 16:25

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Great lenses but last lot i ordered…

Great lenses but last lot i ordered seemed thinner and dropped out on odd occasions when never had this before ??? Hasnt put me off ordering again....packaging massive for 6 little boxes though ???

By from Unknown location on 14.05.2019 16:35

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Ordered lens around lunchtime delivered…

Ordered lens around lunchtime delivered the next day. Great service

By from Unknown location on 14.05.2019 16:22

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Contact lenses

I have used contactlenses.co.uk for many years. They are always fast despatching orders and are helpful if you have to phone them. This time there was a hitch in the system. It allowed me to reorder my lenses without telling me that one strength of lenses was not in stock. I received a text asking me to call the company, they did not call me. I was then told that I would have to wait until the lenses came into stock, a week away. Fortunately I had a pair in reserve so could wait. But was not impressed that the system did not reject my order .

By from Unknown location on 03.05.2019 17:57

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Speed of delivery is always excellent.

Speed of delivery is always excellent. I just wish delivery costs were cheaper, as my order never qualifies for the free delivery.....and I have ordered from you for many years.

By from Unknown location on 01.05.2019 16:11

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First purchase, but not the last

This was the first time I have purchased this brand. Very comfortable to wear, I was able to wear them for a long time with no problem. I would recommend them and will order again as they are as good as my previous brand but half the price. Only issue for me is the square packaging, fiddly getting them out, but that's a small price to pay for a good product.

By from Unknown location on 30.04.2019 19:45

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I was supposed to get a referral…

I was supposed to get a referral credit, and it did not auto-apply, like they listed it would on the site. Otherwise, I would've given 5 stars.

By from Unknown location on 23.04.2019 17:40

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Lenses delivered Promptly

Lenses delivered Promptly. I haven't had a chance to try them yet as these are only for occasional use. Will revert when I do so

By from Unknown location on 23.04.2019 09:47

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First time using

Edit: noticed after a while that not all lenses come out of the packet the right way, check by holding lense up & see if it curves up correctly (like a bowl) or if edges turn ever so slightly out. Just turn them the correct way, rinse with saline & they’re good to insert. If lense feels uncomfortable I’d check it wasn’t inside out before inserting. Otherwise delivery was fast, good price, and comfortable when inserted properly.

By from Unknown location on 22.04.2019 17:40

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Very easy to order

Very easy to order. And very promoted delivery. Not happy about the contact lenses containers as not easy to get the contact out of it .

By from Unknown location on 18.04.2019 15:31

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Good product and very quick service.

Good product and very quick service.

By from Unknown location on 10.04.2019 17:38

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Contact lenses

Contact lenses arrived quickly and were great. A couple had to be thrown away though because they had torn

By from Unknown location on 28.03.2019 18:10

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Review

I have been using this company for quite some time now and I’ve always been impressed at the speed in which I receive my order. The quality is very good, I suffer with dry eyes and have tried several different lenses but these have been the best. The only down side is them introducing a delivery charge.

By from Unknown location on 27.03.2019 18:49

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Good, reliable service and delivery

Good, reliable service and delivery as always.

By from Unknown location on 25.03.2019 18:23

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make boxes slimmer so they go thru…

make boxes slimmer so they go thru letter box. have to go to sorting office everytime I order from you. rest of service and pricing is great.

By from Unknown location on 25.03.2019 17:27

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Quick delivery but not packed well enough.

Quick delivery but not packed well enough. Box was squashed a little. In future please wrap it in bubble for extra protection. Thank you.

By from Unknown location on 15.03.2019 17:19

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Excellent service and prices. Highly recommended

Excellent service and prices. Very pleased. Only criticism is size of box used for postage. Much too big. Other companies use boxes which fit through letterbox.

By from Unknown location on 08.03.2019 18:19

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Great service always quick delivery…

Great service always quick delivery usually buy monthly contact which are great. however ordered daily disposable contact lenses which are not so good, don’t seem to be correct strength and make my eyes dry

By from Unknown location on 07.03.2019 05:07

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Contactlenses.co.uk have been great in…

Contactlenses.co.uk have been great in providing the service I required. They are prompt and there is no drama. That's what I want, a reliable company. One minus issue is that they introduced postage costs for anything below £30. This was free before. So I would rate 9/10 instead of 10/10.

By from Unknown location on 05.03.2019 17:44

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Fast efficient

Fast efficient

By from Unknown location on 05.03.2019 16:34

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Quick easy ordering by phone

Quick easy ordering by phone. Delivered the next day! Brilliant!

By from Unknown location on 01.03.2019 19:51

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Great purchase and service :) Will buy…

Great purchase and service :) Will buy from again.

By from Unknown location on 26.02.2019 22:47

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.