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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14185
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15704 customer reviews
4.8

Customer Reviews

Showing 451-500 of 14,185 items.
Arrived swiftly and the lenses are…

Arrived swiftly and the lenses are great!

By from Unknown location on 29.04.2023 12:09

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Best price

Best price, good communication. I did wait over 2 weeks for delivery, however they did arrive before the expected date.

By from Unknown location on 28.04.2023 19:18

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Excellent service

Have ordered from here several times, the process is quick and efficient and delivery has always been reliable and very fast. Excellent prices too.

By from Unknown location on 28.04.2023 08:37

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Excellent service

Excellent service

By from Unknown location on 28.04.2023 05:03

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Cheap prices for very good lenses

Cheap prices for very good lenses. Impressed and will buy again

By from Unknown location on 27.04.2023 16:14

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First class service…

So refreshing these days to experience such good customer service. Highly recommend.

By from Unknown location on 27.04.2023 15:49

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As always a pleasure to deal with

As always a pleasure to deal with. Superfasrt service. Would highly recommend.

By from Unknown location on 25.04.2023 19:02

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Great customer service

Had to contact customer services who answered quickly and was a real person and solved my problem with seconds. Thank you

By from Unknown location on 25.04.2023 16:46

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Good products,great quality and price

Good products,great quality and price, quick delivery 👌

By from Unknown location on 25.04.2023 16:02

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I has ordered the wrong lenses my fault…

I has ordered the wrong lenses my fault entirely but the company replaced them immediately without having to be pushed amazing customer service

By from Unknown location on 25.04.2023 16:00

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Company is doing an excellent job

Company is doing an excellent job. I would highly recommend them.

By from Unknown location on 24.04.2023 18:33

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Great customer service

Been using contactlenes.co.uk for a few years, simply because they offer great prices on contact lenses and the customer service has always been spot on. I recently placed a order, realised I had not updated my new address. I paid for next day delivery and my order wasn't completed due to DPD not following the correct instructions. This drove me up the wall as I desperately needed them. However, I spoke to customer services at contactlenes.co.uk who resent me a new order the very next day via Royal Mail. I know I can always rely on them. They didn't try pass the buck and dealt with this issue directly.

By from Unknown location on 24.04.2023 15:52

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GREAT SERVICE FROM CONTACTLENSES.CO.UK

I have been getting daily disposable lenses and contact lens solutions from contactlenses.co.uk for some years now and I have always been happy with them. They are good value for money compared to High Street opticians and are the same product. I wear monthly lenses most of the time but I like to get daily disposable lenses for going away. It is easy to order via their website and the order arrives quickly.

By from Unknown location on 24.04.2023 10:08

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Great service and quality lenses for a…

Great service and quality lenses for a great price.

By from Unknown location on 23.04.2023 20:38

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Quick delivery

Quick delivery, comfortable lenses.

By from Unknown location on 23.04.2023 15:40

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Most efficient and reliable service

Most efficient and reliable place to get your lenses from. I used to get my lenses from my ophthalmologist at much higher price. They also have brands that I cannot get from High Street opticians, which happen to work better for me than major brands. Highly recommend!

By from Unknown location on 23.04.2023 12:41

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So easy and affordable

Easy to use website and reordering system. Very quick delivery. Very affordable products

By from Unknown location on 23.04.2023 12:38

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Very efficient service,easy web site to…

Very efficient service,easy web site to use.

By from Unknown location on 21.04.2023 18:32

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Great value

Great value, good quality disposable contact lenses sent in the post quickly and with no fuss.

By from Unknown location on 21.04.2023 15:47

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Simple to order lenses and always value…

Simple to order lenses and always value for money.

By from Unknown location on 19.04.2023 20:02

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Fantastic

Fantastic company. Great prices. Easy to use website. Kept informed at every stage via a link in my email. Super fast delivery. Contact lenses are exactly as they should be. Thank you

By from Unknown location on 19.04.2023 16:04

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very inexperience contact lenses than…

very inexperience contact lenses than the high streets eye specialist. delivered very quick to my home address

By from Unknown location on 19.04.2023 02:34

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As always very very efficient no…

As always very very efficient no problem at all . Always a good experience.

By from Unknown location on 18.04.2023 04:14

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Excellent service

Excellent service. Prompt delivery. Easy to order

By from Unknown location on 17.04.2023 19:41

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Quick and easy

Quick and easy

By from Unknown location on 17.04.2023 19:29

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Very good quality and easy to use site…

Very good quality and easy to use site with labelling of types, powers and sizes. Fast delivery.

By from Unknown location on 17.04.2023 18:39

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Easy to reorder and order comes quickly

Easy to reorder and order comes quickly

By from Unknown location on 17.04.2023 18:17

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Reliable

Ordered two sets and they arrived promptly. I received a reminder to reorder so I did and they had my prescription correct and it arrived very quickly despite Easter bank holiday.

By from Unknown location on 17.04.2023 17:37

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From start to finish ordering is simple…

From start to finish ordering is simple and easy to do. I popped my prescription onto the order form and they were through my door 3 days later.

By from Unknown location on 17.04.2023 15:48

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Great service

Great service, speedy delivery and well informed updates from purchase to delivery.

By from Unknown location on 17.04.2023 13:47

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Regularly get supplies and always great…

Regularly get supplies and always great service

By from Unknown location on 16.04.2023 16:35

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Excellent service

Excellent service

By from Unknown location on 16.04.2023 15:50

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Quick professional service as always

Quick professional service as always. Ordered and delivered within 48hours

By from Unknown location on 16.04.2023 10:22

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Fast delivery

Fast delivery, good prices

By from Unknown location on 15.04.2023 16:04

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Always a great service

Always a great service, but recently out of stock on lenses I use

By from Unknown location on 15.04.2023 15:57

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Easy and very quick

The transaction was easy and very quick. I chose contact lenses for my son. Navigation through website was very easy. Lenses are good aswell

By from Unknown location on 15.04.2023 01:34

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Nothing is too much trouble

Nothing is too much trouble. Lovely helpful staff xx

By from Unknown location on 14.04.2023 14:54

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Using this company for 20 years

Using this company for 20 years Never let me down

By from Unknown location on 13.04.2023 23:32

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Lenses arrived quickly and they are…

Lenses arrived quickly and they are great value for money.

By from Unknown location on 13.04.2023 17:28

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Great value

Easy to order, super fast delivery and great value for money. Have been a customer for many years!

By from Unknown location on 13.04.2023 16:51

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Prompt delivery ,quality products,great…

Prompt delivery ,quality products,great price ,very polite staff personally I can't praise this company enough

By from Unknown location on 12.04.2023 09:25

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Consistently good

Quick, convenient and good quality. Been ordering here for years and always happy.

By from Unknown location on 11.04.2023 19:45

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Already ordered many times in…

Already ordered many times in Contactlenses.co.uk which a very good company. And excellent after service

By from Unknown location on 11.04.2023 17:14

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Perfect

Effortless ordering, speedy delivery, perfect

By from Unknown location on 11.04.2023 16:35

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Speed of service is very good.

Speed of service is very good.

By from Unknown location on 10.04.2023 16:52

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Excellent fast delivery

Excellent fast delivery

By from Unknown location on 10.04.2023 08:34

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I paid extra for next day delivery

I paid extra for next day delivery, but they took several days to arrive. However they were very apologetic about it, and refunded me the entirety of my post and packing.

By from Unknown location on 10.04.2023 03:20

Company replied:

Hello Ben, Thank you for your review. I am sorry your order did not arrive when expected, we were not aware of this so thank you for bringing this to our attention. One of our support team will be in touch to resolve this. Apologies again and for any inconvenience caused. Kind regards Hayley

Hayley Brown, 13.04.2023 19:08

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As always

Right product, delivered swiftly.

By from Unknown location on 09.04.2023 17:06

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Excellent service always!

Excellent service always!

By from Unknown location on 09.04.2023 16:30

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Efficient service and delivery

Efficient service and delivery. Great price. Comfortable to wear

By from Unknown location on 09.04.2023 16:25

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.