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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14185
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15704 customer reviews
4.8

Customer Reviews

Showing 1,001-1,050 of 14,185 items.
Always perfectly on time

Always perfectly on time, best quality contact lenses! Thank you!

By from Unknown location on 23.08.2022 20:23

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Just googled to find cheap ones

Just googled to find cheap online contacts as I'm an occasional user. very happy with the service. posted very quickly, and wonderfully priced. Contacts a little scratchy, but I did but the cheapest one to go swimming on Holiday!! Will definitely use again. Thanks

By from Unknown location on 23.08.2022 16:45

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Always excellent service

Always excellent service, have used them for several years.

By from Unknown location on 23.08.2022 16:39

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Impeccable

Been using contactlenses.co.uk for a few years now. Brilliant! Always keep you updated on the order and always deliver on time. Fuss free.

By from Unknown location on 23.08.2022 16:22

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Excellent customer service.

Excellent customer service. I recently left Specsavers Lensmail after 25 years due to the cost and their less than perfect eye tests/customer service. I decided to give Contactlenses.co.uk a try as their prices were half of what I was paying with Specsavers. I'm more than impressed! This company really knows how to look after their customers. Lenses are delivered quickly and the after-sales service is top-notch. I'm very happy. I will be using them for many more years to come.

By from Unknown location on 23.08.2022 14:53

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Still a happy customer after 20 years!

I've used ContactLenses for around 20 years and never had any sort of a problem with them. Orders seldom take more than a few days to arrive, and I'm never emailed with unsolicited information - unlike many other on-line providers. When I re-ordered recently I was informed that I could save a significant amount of money by changing to a different lens manufacturer, and so ContactLenses are now taking less money from me. Wow! That's a level of honesty that's not around very much. I'm a very happy customer.

By from Unknown location on 22.08.2022 16:47

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No 1 for me!

I have been ordering contact lenses from them for years. They never let me down. Fast delivery good price and quality

By from Unknown location on 22.08.2022 16:03

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Replacement Contact Lenses

I had a problem with the contact lenses that I ordered as they were different from my usual ones which were not available. When I called to see how this could be resolved I received an excellent response and they were extremely apologetic. They replaced the whole order even though I had used some which arrived in the post the next day. Fantastic customer service with no quibble.

By from Unknown location on 22.08.2022 15:59

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This must be 5 Stars,and beleive me i…

This must be 5 Stars,and beleive me i dont give these out so easily,the Lenses are very Comfortable and Value fo for Money there is no Comparison!

By from Unknown location on 21.08.2022 23:26

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Since having a shock at the greedy…

Since having a shock at the greedy prices wanted by my optician, I went online and did research and found Contactlenses.co.uk. As I only wear my contacts for my fitness classes and the occasional formal event, I went for Crystal Aqua Dailies and they are great and so is the unbeatable service from Contactlenses.co.uk. Just for the record the Crystal Aqua c/l can sometimes have a life of their own and it may take me 2or3 goes to get them in but they are purchased for price. They are great value, comfortable to wear and I have, on occasions kept them in for over six hours and they have been fine (I also use some Blink drops just to keep eyes moisturised). As I said great all round - product, company and service A*********

By from Unknown location on 21.08.2022 18:35

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When Covid struck

When Covid struck, I ordered enough lenses to last me a year. As nothing was open for long periods of time, I ended up not wearing lenses for a number of days, so the order actually lasted for over 2 years. Last week, I ordered lenses for the first time since 2020 and the lenses arrived the next day. Glad to see that great service still exists.

By from Unknown location on 21.08.2022 07:44

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Back to the excellent service have had…

Back to the excellent service have had for many years.

By from Unknown location on 20.08.2022 18:06

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My order didn’t arrive and the team…

My order didn’t arrive and the team were very helpful. They sent out another box of lenses the next day. Would recommend :)

By from Unknown location on 20.08.2022 17:25

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Very happy with every aspect

Very happy with every aspect of dealing with Contactlenses.co.uk. I have tried a sample pack from two or three suppliers but I have just reordered and received five months supply of my lenses. Both ordering of my original order and again for my second, it was very simple to do on the website. My order was confirmed promptly via email and I received my lenses pretty much the next day. Very pleased with the overall service provided. Thank you.

By from Unknown location on 20.08.2022 16:37

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Competitive prices, fast delivery

Great service

By from Unknown location on 20.08.2022 15:51

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Excellent products, prices and support services

The ordering process was very smooth and the support provided afterwards very efficient.

By from Unknown location on 20.08.2022 13:56

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I would thoroughly recommend using this…

I would thoroughly recommend using this company when ordering your contact lenses. Fantastic price and also when I ordered a different pair when my normal ones were out of stock (only charged the same price for the alternative suggested) and I didn't get on with them they were more than happy to resolve the problem by replacing them with my normal batch as they were then back in stock and it was very easy to return the others with a prepaid postage label. Very helpful staff and very pleased with the service provided by this company

By from Unknown location on 19.08.2022 20:05

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Easy to order , prompt and efficient delivery

I’ve used contact lenses uk for several years , the re-order and payment system is straight forward and easy to use , the lenses are always delivered within the scheduled period , i am more than satisfied with the service and the lenses . AK

By from Unknown location on 19.08.2022 19:06

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My go-to place for contact lenses

My go-to place for contact lenses. Easy to order, super quickly dispatched. High quality lenses at an affordable price.

By from Unknown location on 19.08.2022 17:23

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Excellent service

Excellent service. First class lenses.

By from Unknown location on 19.08.2022 16:53

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Great service

Great service as usual. Very stress free ordering system and done at a touch of a button really.

By from Unknown location on 19.08.2022 16:46

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Happy with my purchase

Iordered before and i was completely satisfied with the product although this time my delivery got lost (an issue of Royal Mail) so i called costumer support and they managed to help immediately by sending my order again the next day without any extra costs. It was just a small inconvenience for me but would 100% buy again.

By from Unknown location on 19.08.2022 16:20

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Always good service.

Always good service.

By from Unknown location on 19.08.2022 16:00

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Very very good value for money

Very very good value for money

By from Unknown location on 19.08.2022 15:56

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Easy to order competitive pricing and…

Easy to order competitive pricing and quick delivery!

By from Unknown location on 19.08.2022 15:48

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Excellent price

Excellent price, excellent delivery service, excellent product Keep up the good work

By from Unknown location on 18.08.2022 18:51

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Very happy

Very efficient, arrived quickly and happy with the purchase. I have ordered here before so am a returning customer. The lenses are ones I am happy with, again a reorder.

By from Unknown location on 18.08.2022 17:43

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Excellent service as always

Excellent service as always

By from Unknown location on 18.08.2022 16:08

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Fab service

Fab service, quick with lots of choice for different budgets

By from Unknown location on 18.08.2022 16:02

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Exellent product

Have used this company for years now and have been very happy with the product and the service

By from Unknown location on 18.08.2022 15:51

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Always brilliant service

Always brilliant service, been using them for years

By from Unknown location on 16.08.2022 21:01

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Good website to order

Good website to order, quick delivery, great price

By from Unknown location on 16.08.2022 17:13

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I have used this site every month for…

I have used this site every month for over 10 years. In that time i lived overseas, i used BFPO addresses..and i nver EVER had a single problem until this month. basically i ordered 2 products and 1 was delayed in supply, so they didnt send either for about 10 days. I would have referred the i product that they did have so i didnt have to go 10 days with no lenses. But when i contacted them, they sorted it immediately and sent the one available product. Overall, a brilliant service from this site

By from Unknown location on 16.08.2022 16:07

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Excellent service

Excellent service, quick delivery

By from Unknown location on 16.08.2022 16:00

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Absolutely Fabulous!

I've been ordering my contact lenses from this company for many years. They have provided 100% excellent service, I can't fault them, hence 5 stars. Quick, efficient, great prices, and brilliant after sales service if you need it.

By from Unknown location on 16.08.2022 12:15

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Excellent service and easy to order

Excellent service and easy to order

By from Unknown location on 16.08.2022 11:50

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contactlenses.co.uk - excellent every time.

As usual, great prices, prompt delivery and excellent service. I am a happy (returning )customer.

By from Unknown location on 16.08.2022 00:31

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Excellent

I have been using contactlenses.co.uk for years. I am always really impressed with the high level of customer service they offer. Always extremely responsive and helpful with any query. The service itself is excellent. Fast delivery and simple to use. Cannot recommend enough

By from Unknown location on 15.08.2022 20:33

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I had recently written a review to say…

I had recently written a review to say I was happy with the service but I’d had an issue with replacement lenses I’d been sent due to a shortage of my normal ones. Within the next day I had been contacted by email to apologize and to let me know that they were sending me my original lenses in place of the last batch for no fee. Cannot be happier with how this issue was swiftly and professionally handled and has furthered my desire to only purchase contact lenses from this company. Danielle from customer services was a dream to discuss the issue with and has already got my new lenses on route. Fantastic customer services thanks again.

By from Unknown location on 15.08.2022 20:20

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Great service once again

Great service once again. Correct items sent out and speedy delivery. Will continue to order from here for the foreseeable

By from Unknown location on 15.08.2022 09:19

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I'm a regular long time customer

"I'm a regular long time customer. I had a issue that was rectified asap. I'm a motorcycle courier so my job requires me to be on the road and very alert. I ordered a week before I got low, unfortunately my contacts were not in stock and was delayed because of this. I was running low and my job was going to be affected. I asked them how long it would be until I get my contacts as I urgently needed them for my job and it was already past a week in which I should of gotten them. They were nice enough to arrange alternative, one of my past order and upgrade my delivery from royal mail standard to 24-48 hours. I got them the next day. I thought ""hurrah"" I can work. I will continue to be customer and if anyone ask me, I will recommend this company."

By from Unknown location on 14.08.2022 23:57

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Quick and efficient

Quick and efficient Packaging different but can be posted through the letter box. I feel my reviews have been acted upon. Thanks

By from Unknown location on 14.08.2022 16:13

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Excellent service and value

Excellent service and value, super convenient delivery to the door, highly recommended

By from Unknown location on 14.08.2022 12:27

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All good no problems

All good no problems

By from Unknown location on 13.08.2022 19:40

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Always Excellent Product and Service…

Always Excellent Product and Service 👌🏽

By from Unknown location on 13.08.2022 16:54

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Easy to order

Easy to order online and delivery faster than expected. Kept informed throughout the process.

By from Unknown location on 13.08.2022 15:55

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Always get them from here- so thats the…

Always get them from here- so thats the review in itself!

By from Unknown location on 12.08.2022 17:08

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Best service and value for money…

Best service and value for money possible I feel

By from Unknown location on 09.08.2022 21:31

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Value lenses

Great choice &ptice!! Fast delivery too😊

By from Unknown location on 09.08.2022 19:35

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Brilliant service.

The service this company offers is superb. The orders are processed quickly and arrive promptly. All the lenses I have bought have been of excellent quality. I have bought both cheap and expensive daily lenses and they have been good value for money. I wish all online services were as good as this. They make life easy.

By from Unknown location on 09.08.2022 16:41

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.