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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14185
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15704 customer reviews
4.8

Customer Reviews

Showing 1,851-1,900 of 14,185 items.
Excellent customer service

I would like to leave a review to praise and thank Sophie in Customer Support. On my most recent order I noticed an error in the delivery and billing information on the receipt. I contacted Customer Support hoping the issue could be resolved, but because of the significant time difference I thought perhaps it would be too late by the time my email was picked up. However, Sophie got back to me so quickly, and updated the details before the order was even sent out, which I know from experience is done in a very timely manner by this company. I'm so grateful, thank you very much Sophie!

By from Unknown location on 06.11.2021 01:37

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Always great service

Always great service. Have been using for a few years now never had a problem.

By from Unknown location on 05.11.2021 21:08

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As always very well packaged and prompt…

As always very well packaged and prompt delivery

By from Unknown location on 05.11.2021 18:20

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Very fast delivery and good price

Very fast delivery and good price. Will definitely be using again.

By from Unknown location on 05.11.2021 17:59

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I ordered the contact lens

I ordered the contact lens, paid for them and they arrived.

By from Unknown location on 05.11.2021 17:45

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Been with these for a few years now

Been with these for a few years now. I hate to share how good they are because I don't want them getting too busy and not be as good, but they're an amazing company. Any problems are quickly sorted, Andrew and Sophie are both brilliant at helping. Keep up the great work.

By from Unknown location on 05.11.2021 16:14

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Extremely quick delivery!

Extremely quick delivery!

By from Unknown location on 05.11.2021 15:25

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Easy to order

Easy to order, quick delivery, great price and comfortable fit. How can a high st optician justify the prices they charge when I get can get the same lenses from this online site for a third of the price?

By from Unknown location on 05.11.2021 14:59

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Excellent service

Excellent service; speedy, accurate and staff are polite.

By from Unknown location on 05.11.2021 14:49

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Brilliant service

Brilliant service, delivered next day fab quality

By from Unknown location on 02.11.2021 19:04

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Will definitely be ordering them again

I'm an occasional wearer of contact lenses and usually wear Acuvue Moist. I ordered one box of the Crystal Hydro to try as they had good reviews and were like for like with Acuvue, but much cheaper! I wore them for a night out last week and I'm very impressed! They are much more comfortable and didn't dry out as quickly. Delivery was super fast too, only 2 days. Will definitely be ordering them again

By from Unknown location on 02.11.2021 08:43

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Amazing and best price ❤️

Amazing and best price ❤️

By from Unknown location on 01.11.2021 22:18

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Quick and simple

Quick and simple, I actually made an error om prescription to one of the sets of contacts and changing was easy, no issues. next day delivery too! Really happy with service and be reordering every quarter.

By from Unknown location on 01.11.2021 21:45

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I love that:)

I love that:)

By from Unknown location on 01.11.2021 20:20

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Nice one 👍🏻 Very happy 😃

I am very pleased with your services and the price 👍🏻👍🏻👍🏻 Thank you all 👍🏻👍🏻👍🏻

By from Unknown location on 01.11.2021 20:10

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Excellent!

Excellent!....

By from Unknown location on 01.11.2021 14:53

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Great service

Great service, perfect communication, very fast delivery. Strongly recommend . Thank you Your happy customer.

By from Unknown location on 29.10.2021 17:27

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A first rate service

A first rate service, highly recommended.

By from Unknown location on 29.10.2021 15:58

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Always very easy and dependable service…

Always very easy and dependable service which never fails to disappoint

By from Unknown location on 29.10.2021 13:55

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Very prompt delivery

Very prompt delivery

By from Unknown location on 27.10.2021 07:32

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Wouldn’t go anywhere else.

Always arrives quickly and great prices!

By from Unknown location on 26.10.2021 17:27

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Excellent service as always

Excellent service as always. Thank you.

By from Unknown location on 26.10.2021 14:15

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Excellent service.

Great lenses. Great price. Quick, no problem delivery. Really happy with my order, will be using again. Everything as promised and the lenses are very comfortable!

By from Unknown location on 26.10.2021 14:05

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Excellent customer service

Made my first every order through this website, and after almost 2 weeks of package being sent out I had no contact lenses. Approximately two emails later the very friendly customer service agent had sorted everything with a replacement package arriving about 2 days later. Would highly recommend this website!

By from Unknown location on 26.10.2021 08:30

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Always efficient and an easy to use…

Always efficient and an easy to use ordering system. I've been a customer for 10 years.

By from Unknown location on 25.10.2021 20:38

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The service was excellent and beyond my…

Five star treatment: The service was excellent and beyond my expectations.

By from Unknown location on 25.10.2021 20:18

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Been using them for years without any…

Been using them for years without any complaint great company

By from Unknown location on 25.10.2021 13:58

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I would recommend

Great contact lenses for the price and very prompt delivery.

By from Unknown location on 25.10.2021 10:24

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Very prompt and good customer service

Very prompt and good customer service

By from Unknown location on 25.10.2021 08:25

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great comfortable lenses for the price

great comfortable lenses for the price

By from Unknown location on 24.10.2021 12:28

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Excellent service …

I have used this company for some time now. I am very happy with the service which they provide. My particular lenses are always in stock and despatched within one or two days of ordering

By from Unknown location on 23.10.2021 17:33

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Always efficient

Always efficient - packaging is now at acceptable level. Worth the money.

By from Unknown location on 23.10.2021 16:55

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Excellent

Excellent service easy to order online and delivered next day have used for a number of years and cannot fault the quality and service

By from Unknown location on 23.10.2021 16:48

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Really like my contacts

Really like my contacts , so easy to put in & take out , happy happy happy

By from Unknown location on 23.10.2021 15:13

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5* great value for £ great quality…

5* great value for £ great quality lenses for the price will defo be ordering again so much more value and less hassle than your high street opticians

By from Unknown location on 23.10.2021 12:48

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Excellent service I have used them for…

Excellent service I have used them for a few years now. Very quick service and delivery highly recommended always next day delivery and never any problems .

By from Unknown location on 22.10.2021 16:09

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A first but not a last.

I'd never worn contact lenses before so was taking a bit of a gamble in making a purchase. Went with contactlenses.co.uk because a friend recommended them ........ and I'm so glad I did.

By from Unknown location on 22.10.2021 15:14

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Always quick always on time

Always quick always on time, not the cheapest anymore but service second to none.

By from Unknown location on 22.10.2021 14:11

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Excellent service

Excellent service, product and price everytime!

By from Unknown location on 21.10.2021 14:06

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Very good price and very good customer…

Very good price and very good customer service

By from Unknown location on 21.10.2021 13:50

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Consistently excellent service

I started ordering from these guys about 6 years ago when my optician was being difficult and I've never looked back. I've never had any issues and always receive my lenses incredibly quickly.

By from Unknown location on 20.10.2021 08:40

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Quick service

Quick service, always updated about my order.

By from Unknown location on 19.10.2021 20:53

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As always 1st class service,

As always 1st class service,

By from Unknown location on 19.10.2021 17:07

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Good quality lenses

Good quality lenses, very fast delivery No problems whatsoever

By from Unknown location on 19.10.2021 16:28

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Great Contacts!

Great value for the contacts and they are really good, been using them for years! The delivery is very efficient and quick as well and highly recommend

By from Unknown location on 19.10.2021 15:28

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Great providers for your contact lenses need!

I have used contactlenses.co.uk for years and I can’t recommend them enough!

By from Unknown location on 18.10.2021 19:51

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Easy to order and prompt delivery.

Easy to order and prompt delivery.

By from Unknown location on 18.10.2021 18:02

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Very simple and very easy to order

Very simple and very easy to order. Super fast delivery too, well worthy of a 5 Star review

By from Unknown location on 18.10.2021 14:40

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awesome service as ever!

awesome service as ever!

By from Unknown location on 18.10.2021 13:57

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Excellent all round

Excellent all round. Product and delivery second to none. Wouldn't use anyone else after buying for contactlenses.com

By from Unknown location on 17.10.2021 21:39

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.