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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 2,751-2,800 of 14,187 items.
Fast efficient service as usual

Fast efficient service as usual - great lenses too

By from Unknown location on 15.11.2020 10:08

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Best lenses

Best lenses, best delivery time!

By from Unknown location on 14.11.2020 22:19

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Fantastic service

Ordering from the website was super easy and the lenses were delivered within a couple of days. excellent service.

By from Unknown location on 14.11.2020 09:22

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Very poor website experience but exceptional follow up

Have used contactlenses.co.uk for years and have had no problems until now. When reordering my contact lenses this evening I was told that they were out of stock and may take up to 30 days to arrive; I was offered an alternative similar lens which I accepted, however, the delivery estimate on the invoice received is 21 Jan 2021 - why would anyone want to swap their usual lenses for others that will take even longer to arrive. No option to cancel on the site. I am really unhappy with this service. Follow up service from Danielle was exceptional enough to make me come back and amend my rating for the company.

By from Unknown location on 13.11.2020 22:07

Company replied:

Hello C Williams. Thank you for taking the time to review our services, I apologise that your usual lens is not available to order without a delay. It does appear there was an error with the despatch date given but I can see that our customer support team have been able to resolve this for you. Apologies again for the inconvenience, Kind regards Hayley

, 18.11.2020 10:20

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I've always had great service

I've always had great service, very fast to process and deliver. I use the re order process, works faultlessly..

By from Unknown location on 13.11.2020 19:29

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Have used for many years.

Have used for many years.. Always perfect and quick service

By from Unknown location on 13.11.2020 18:04

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Always excellent service and fast…

Always excellent service and fast delivery. The products are great!

By from Unknown location on 13.11.2020 15:16

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Been ordering from these for years

Been ordering from these for years. No problem ever and very attentive customer service

By from Unknown location on 13.11.2020 15:04

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Great service

Great service. Very fast and reliable and an absolute bargain!

By from Unknown location on 11.11.2020 20:44

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The order is always correct and usually…

The order is always correct and usually arrives the next day.

By from Unknown location on 11.11.2020 10:21

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Great service

Always in stock and usually received next day. Excellent service.

By from Unknown location on 10.11.2020 21:04

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Well done

The service was very helpful I actually spoke to a guy whom wished I had taken his name to give a great review. Apart from waiting in and delivery came few days later than normal I needent had as it came through the letter box totally my fault. Good job

By from Unknown location on 10.11.2020 14:55

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Brilliant

Brilliant! Quick service ( next day ) easy to follow instructions for ordering very pleased .. and I can just press a button in my account setting and re order as and when !! Perfect!!

By from Unknown location on 10.11.2020 14:50

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This service is fast

This service is fast, efficient and very good value for money 😁

By from Unknown location on 10.11.2020 14:49

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Highly recommended

I regularly order from Contactlenses.co.uk. Their service is always great. Deliveries often arrive before I expect. The prices are very low. The lenses are good quality and very comfortable to wear. I highly recommend this website.

By from Unknown location on 10.11.2020 10:24

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Very prompt service and delivery

Very prompt service and delivery

By from Unknown location on 10.11.2020 09:53

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Always deliver on time

Always deliver on time, a great site to order your contact lenses from at a much cheaper price

By from Unknown location on 09.11.2020 23:50

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Fast and simple service

Fast and simple service

By from Unknown location on 09.11.2020 21:17

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Ordering lenses

I use Contactlenses.co.uk every time I need lenses and the service and price is excellent. The site is easy to use, I find my repeat prescription easily and I'm confident my payment is secure. My order always arrives on time and in the best condition.

By from Unknown location on 09.11.2020 17:46

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Impeccable service as always

Impeccable service as always. Fantastic product and the price is just amazing.

By from Unknown location on 09.11.2020 17:09

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Easy to reorder

Easy to reorder, quick delivery. Highly recommend

By from Unknown location on 08.11.2020 21:13

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10/10

I’ve been using the site for a few years and it’s never failed me, great value for money and fast delivery. I don’t see my custom going elsewhere any time soon :)

By from Unknown location on 08.11.2020 19:43

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Used this company for years

Used this company for years. Always a fast service and excellent quality products

By from Unknown location on 07.11.2020 21:30

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My normal lens were out of stock at the…

My normal lens were out of stock at the time I placed my order. So I was given the opportunity to try another type of dailies, which were also at a cheaper price. Not because they are at a lower price, but I will be ordering these from now on. Found them to be more comfortable and by the end of the day, I have no blurriness. Recommend these to my friends too. Many thanks. 😊

By from Unknown location on 07.11.2020 17:55

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Really great company I’ve been ordering…

Really great company I’ve been ordering from them for years! Delivery is fast and they sort out any issues very quickly

By from Unknown location on 07.11.2020 16:55

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Top service

Top service, as always.

By from Unknown location on 07.11.2020 15:30

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Great service

Delivery arrived as expected, good quality products and wide range of products.

By from Unknown location on 07.11.2020 15:24

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repeat user

been using the service for years with no problems, quick and easy to order with very good delivery

By from Unknown location on 07.11.2020 14:41

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Excellent service over many years

I have ordered contact lenses via contactlenses.co.uk for many years and they have always provided a truly excellent service.

By from Unknown location on 07.11.2020 14:10

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Fast delivery

Fast delivery, and very good price

By from Unknown location on 06.11.2020 17:12

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My second order

My second order - very happy

By from Unknown location on 06.11.2020 15:06

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Easy to order and quick to deliver

Easy to order and quick to deliver. Customer service is great too.

By from Unknown location on 06.11.2020 15:05

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Great Service

I've use this company for a few years and never had a problem with them. I made a mistake on my last order and I accidentally ordered the wrong prescription! I spoke on live chat to Andrew and he sorted replacement lenses straight away! Super impressed with the service I received

By from Unknown location on 05.11.2020 14:29

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Good prototto at a good price.

Good prototto at a good price.

By from Unknown location on 05.11.2020 10:37

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Used them for years and never had a…

Used them for years and never had a problem.very quick, 100% reliable. No spam.Excellent

By from Unknown location on 04.11.2020 14:53

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Great and reliable service

I have been a customer for a number of years and have been continuously impressed with the service I have received. Not only have my lenses arrived promptly and correctly every month; on my most recent order I have received more expenses lenses at no additional cost to me due to supply issues. Keep up the good work.

By from Unknown location on 04.11.2020 09:06

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Simple System pre loaded with previous…

Simple System pre loaded with previous order, allows for increase or change, quick note of card details - 'Done' post is by 1st Class arrived when expected, fantastic service.

By from Unknown location on 03.11.2020 15:53

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Good contact lenses,good prices,nice…

Good contact lenses,good prices,nice customer service,quick delivery x

By from Unknown location on 03.11.2020 15:23

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Excellent quality, price and customer service

I only buy my contact lenses from this website. The quality is excellent and the price is reasonable. The delivery has always been quick and reliable. The last time I ordered for the lenses I paid for a standard delivery, yet they dispatched my order within one day, which was a nice and unexpected surprise :)

By from Unknown location on 03.11.2020 10:05

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I have used this site for well over a…

I have used this site for well over a year now. Great customer service and quick delivery as well as cheaper prices.

By from Unknown location on 01.11.2020 20:09

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Very happy with the service.

Very happy with the service.

By from Unknown location on 01.11.2020 15:14

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Very happy!

Very happy with the Quality, price and the incredibly quick service. Pleasantly surprised!

By from Unknown location on 01.11.2020 08:32

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Excellent service

Excellent service. Ordered and delivered in 24 hours. Would recommend.

By from Unknown location on 31.10.2020 15:32

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Excellent

I ordered some lens but they were not available. I was given a superior and more expensive lens for the same cost. Excellent.

By from Unknown location on 31.10.2020 15:03

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Good eshop

Arrives quickly, packaged well and good customer service.

By from Unknown location on 31.10.2020 14:54

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Fast

Fast , efficient, great products.

By from Unknown location on 31.10.2020 14:53

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Crystal Aqua lens are excellent

Crystal Aqua lens are excellent, tried 4 or 5 brands previously but these are by far the best. The price is also makes them great value, service is very efficient. Thanks Contactlenses

By from Unknown location on 30.10.2020 20:33

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Quick and easy

Quick and easy. Delivery quick with good packaging. Would recommend and will use again.

By from Unknown location on 30.10.2020 17:19

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Have used this company for years

Have used this company for years. Always super quick delivery, great items and they keep you updated on the progress of your order. Would most definitely recommend. Superb service.

By from Unknown location on 30.10.2020 17:16

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Very easy to order and fast delivery.

Very easy to order and fast delivery. The lens are comfortable and doesn’t dry my eyes out.

By from Unknown location on 30.10.2020 17:01

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.