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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14185
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15704 customer reviews
4.8

Customer Reviews

Showing 251-300 of 14,185 items.
Good choice of contact lenses, good price

Good choice of contact lenses. Having found the most comfortable, I now order 6 months’ worth and they arrive quickly. The price is much better than the subscription service I previously used with the optician.

By from Unknown location on 19.12.2023 17:12

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Fantastic customer service and lenses…

Fantastic customer service and lenses always arrive as expected.

By from Unknown location on 19.12.2023 10:20

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Great service as usual thank you

Great service as usual thank you

By from Unknown location on 18.12.2023 17:28

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Regular customer

Ordering through the website is quick and easy. My order arrived within a couple of days and I was given regular updates on the status of my order.

By from Unknown location on 18.12.2023 17:27

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Always on time 👍🏼

Always on time 👍🏼

By from Unknown location on 18.12.2023 17:06

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Lots of choice

Lots of choice, fast delivery

By from Unknown location on 16.12.2023 16:51

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Easy, good selection and reasonably priced

Website is easy to use and order from. They kept my orders from many years ago online which was extremely useful for getting hold of the details of my previous orders. Picking the right product and the right size was no problem and delivery pretty quick. Packaging was good and products are fine every time. They have a great selection online.

By from Unknown location on 16.12.2023 16:08

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I have been using contactless.co.uk for…

I have been using contactless.co.uk for the last 9 years now and they have never let me down

By from Unknown location on 15.12.2023 16:49

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Always brilliant

Always brilliant, all your old orders are on there if you can't remember what you usually have, there are offers sometimes, they confirm receipt of order, despatch etc. So easy. Brilliant.

By from Unknown location on 14.12.2023 20:28

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I need a special prescription and not a…

I need a special prescription and not a very common one, so these had to be ordered from the USA which took a bit of time, but communication was good and they arrived in a shorter time than other opticians could get them. One in particular quoted me 60 days! Price is not too bad, though a bit more expensive than places like Asda Optician, however, because they could get me them sooner I was happy to pay that little bit more.

By from Unknown location on 14.12.2023 19:43

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A quick and efficient service that I…

A quick and efficient service that I have used often. Good lenses and always as ordered and at a competitive price

By from Unknown location on 14.12.2023 18:13

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Always excellent service from this…

Always excellent service from this company.

By from Unknown location on 14.12.2023 17:33

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My go-to for contact lenses

My go-to for contact lenses. Always reliable. Had a bit of a blip earlier in the year but now back on track.

By from Unknown location on 12.12.2023 13:12

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Always good service and easy ordering…

Always good service and easy ordering with past order’s remembered for reordering, good value

By from Unknown location on 11.12.2023 22:50

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Great company to buy from

Great company to buy from , comfortable lenses and fast delivery

By from Unknown location on 11.12.2023 17:00

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Karl customer service was very helpful…

Karl customer service was very helpful excellent service as always from this company

By from Unknown location on 10.12.2023 15:00

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Easy to use website

Easy to use website. Always reliable, and great products. Took me a while to get the right lenses for me. Never more than a couple of days for delivery. Can't rate highly enough.

By from Unknown location on 10.12.2023 11:57

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Use to go to Specsavers to get my…

Use to go to Specsavers to get my contacts but no more! Too expensive and always waiting for the stock to come in which always took over a week. Now I order and get them within a couple of days and they get posted through the letterbox perfect!!

By from Unknown location on 09.12.2023 17:47

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Quick and easy contact lens service.

Quick and easy contact lens service.

By from Unknown location on 09.12.2023 08:16

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Love love love this firm what a…

Love love love this firm what a brilliant customer service ,l made a mistake with my order and they sorted it out straight away and went that extra mile. Contacts are great no problems at all .Will always make sure l order from here and no other site and will highly recommend to all my friends and family ❤ thank you so much

By from Unknown location on 08.12.2023 22:01

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Great service and the contact lenses I…

Great service and the contact lenses I buy are 1st class I have been buying from Contactlenses.co.uk for quite a few years and they have never let me down, they still give that personal service. Thank-you

By from Unknown location on 08.12.2023 19:43

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Super efficient service once again!

This is the second time I’ve ordered my contact lenses from contactlenses.co.uk. Super quick service, very impressive. They were very competitive on price and the quality of the lenses is good.

By from Unknown location on 08.12.2023 16:49

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Incredible service with every single…

Incredible service with every single order. Super fast delivery and A1 follow up. Easy to re-order.

By from Unknown location on 08.12.2023 13:35

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Nice comfortable lenses

Nice comfortable lenses, and affordable

By from Unknown location on 07.12.2023 20:01

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Very good efficient

Very good efficient

By from Unknown location on 06.12.2023 23:42

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as usual good service

as usual good service. Prices are climbing but so are others

By from Unknown location on 05.12.2023 16:58

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Contactlenses.com great - post office not so much

Lenses were delivered as ordered. Date on lenses was well in date. Delivery by Post Office was a problem, but I will not mark Contactlenses down on this. Post office got the package in the delivery depot and was out for delivery. But then decided they will not delivered until next working day after I have waited for a few hours. Not the first time with post office problem. I do not recommend using the post office services for delivery. Just not as good as others.

By from Unknown location on 05.12.2023 13:56

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Been ordering from you guys for years

Been ordering from you guys for years, absolutely brilliant service at all times

By from Unknown location on 04.12.2023 21:42

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Excellent

I've had several pairs of lenses from this company. They always arrived quickly and they're perfect. I'll continue to order them :)

By from Unknown location on 04.12.2023 18:55

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Amazing experience with this company

Amazing experience with this company. My last order was shipped on time (as always) and delivered by Royal Mail. They left my box next to the main door of the building, and, apparently someone decided to take as I could not locate the parcel when I arrived home. I contacted the support team of contactlenses.co.uk, and described what has happened to my last order. The next day I was emailed by Danielle who said that they were sending me the order again with a recorded delivery. I could not be happier with the outcome of this situation. Thank you!

By from Unknown location on 04.12.2023 18:41

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High quality service

Quality of products, reliability, speed and great communication. Thank you!

By from Unknown location on 04.12.2023 17:03

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Have been using this company for over 4…

Have been using this company for over 4 years now and they are brilliant. They are reliable, good quality and on time.

By from Unknown location on 03.12.2023 19:25

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Hassle free shopping online

Great service, great prices, hassle free shopping online

By from Unknown location on 03.12.2023 16:52

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On time and good product

On time and good product

By from Unknown location on 03.12.2023 02:16

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A reliable company I've used for years.

A reliable company I've used for years. What was most reassuring was on one occasion (the only occasion in 15 years) that there was a delay to my order, customer services picked up my call within three rings and were very helpful, sorting the issue immediately.

By from Unknown location on 02.12.2023 16:52

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ordered on monday came on wednesday, excellent service service

ordered on monday came on wednesday

By from Unknown location on 02.12.2023 16:26

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Great business!

Fast dispatch, good price and easy to use website! Been buying from them for years! Great company and products!

By from Unknown location on 01.12.2023 18:47

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Reliable service Correct lenses delivered fast every…

Correct lenses delivered fast every time.

By from Unknown location on 30.11.2023 16:51

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Always excellent and fast delivery

Always excellent and fast delivery

By from Unknown location on 29.11.2023 17:03

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Competitive prices

Competitive prices, good product selection, prompt delivery

By from Unknown location on 29.11.2023 16:52

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Great customer service very fast…

Great customer service very fast delivery

By from Unknown location on 28.11.2023 21:39

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Great service although prices no longer competitive

easy ordering system and good delivery, but could be more competitive on price as other sites now proving more attractive.

By from Unknown location on 28.11.2023 16:57

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Best conpany I've ever dealt with

Best conpany I've ever dealt with, first class!!!!

By from Unknown location on 25.11.2023 23:46

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Always a very fast and efficient…

Always a very fast and efficient service when any problems arise with regards despatch delivery they always keep you informed and up to date Tracey Shefford Bedfordshire

By from Unknown location on 25.11.2023 17:27

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Efficient

Efficient. Prompt no hassle

By from Unknown location on 25.11.2023 10:20

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excellent service

excellent service, thank you

By from Unknown location on 24.11.2023 10:27

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My go to contact lens supplier

I had a break from wearing contacts for some months after minor eye surgery related to a historic sports injury. Once I got the all clear to use contacts and confirm my prescription hadn't changed due to surgery, I logged into my account. As always, the site is very easy to navigate and offers a reorder of your last items as soon as logging in. My usual contacts were not available to suit my prescription so, I looked at the daily contacts available and chose the same brand as i usually have but the next one's up as only a slight difference in price. Completing the purchase is easy and I completed my order very quickly. I received email confirmation pretty much straight away, confirming my order and expected delivery. Shortly after, I received another email telling me my order had been despatched. The next email arrived the next day to confirm my orders tracking details and expected time of delivery which was spot on. Highly recommended for all your contact lens requirements.

By from Unknown location on 23.11.2023 01:51

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Unreal staff service

Unreal staff service - 👏🏼👏🏼👏🏼👏🏼

By from Unknown location on 21.11.2023 16:49

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Easy use and quick delivery

Easy use and quick delivery

By from Unknown location on 15.11.2023 20:53

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Exceptional customer service

Exceptional customer service

By from Unknown location on 15.11.2023 13:02

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.