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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 3,301-3,350 of 14,187 items.
Will be Using Again!

Very easy to order with my prescription information. Arrived in good time exactly as ordered. I will definitely be using again.

By from Unknown location on 24.04.2020 16:29

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Excellent

Excellent customer service. Website was easy to use and order arrived within a few days. Lenses were good quality and very comfortable to wear, first time I have used this company and would definitely recommend.

By from Unknown location on 24.04.2020 15:52

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First Time Customer

First Time Customer This is the first time I have tried these contact lenses but it certainly won't be the last. These are so comfortable, I can wear them all day.

By from Unknown location on 24.04.2020 14:45

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Always quick and efficient

Always quick and efficient. Been using them for years, good prices excellent service.

By from Unknown location on 24.04.2020 14:34

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Great product and quality

Orders from before same quick and easy to put order on system. Delivered on time even in our current covod19 problems.

By from Unknown location on 24.04.2020 14:27

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Quality products at excellent prices 5…

Quality products at excellent prices 5 stars all the way

By from Unknown location on 24.04.2020 14:17

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Really comfy lenses

Really comfy lenses. Arrived very quickly too All in, I'd say these are much better than my previous lenses. I'll be back

By from Unknown location on 24.04.2020 14:11

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Impressed

Impressed. Forced to seek lenses from a new source - having been let down by Daysoft ceasing production & not bothering to tell anyone about it! - and very pleased with your speed of response and lens quality. Thank you!

By from Unknown location on 24.04.2020 13:56

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Surprised at the fit and quality as…

Surprised at the fit and quality as previously wore Daysoft and a smaller diameter. Really gd...

By from Unknown location on 24.04.2020 13:51

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Great quality contact lenses

Great quality contact lenses

By from Unknown location on 21.04.2020 19:50

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Great lens

Great lens, good price, speedy delivery. No brainer

By from Unknown location on 21.04.2020 16:05

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I used contactlenses.co.uk as my usual…

I used contactlenses.co.uk as my usual supplier stop delivering due to Covid 19 I originally ordered crystal aqua which were recommended by the company which I normally bought from. I found that the crystal aqua didn’t suit me as the were slightly wider being 8.7 instead of the 8.6 I had been wearing. So I ordered the standard crystal lenses and they are great. I wear them everyday all day and up to now they are better for me than my original lenses. Delivery was fast I am going to stick with these lenses going forward.

By from Unknown location on 21.04.2020 14:27

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Great company

Great company, great service even during this time of the Coronavirus crisis.

By from Unknown location on 20.04.2020 17:44

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Fantastic lenses for an excellent…

Fantastic lenses for an excellent price. I will now use you all the time. Thanks.

By from Unknown location on 20.04.2020 15:58

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Good price and prompt delivery

All fine. Well priced and quick to deliver.

By from Unknown location on 20.04.2020 15:30

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reliable service

reliable service, good pricing, no issues with orders

By from Unknown location on 20.04.2020 14:33

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Great service , excellent product..

Have used this company for many years, excellent service and great product. Had a problem when they started using A4 cardboard envelopes to deliver, as the postie refused to put them through the letterbox, which meant a ten mile trip to parcel office, but am delighted to see they are now back to postbox friendly boxes so 10/10 again from me.... Am on re-order service and despite the recent Covid 19 related issues have still received my lenses on time so big thanks to all concerned for continuing to give great service against the odds.....

By from Unknown location on 20.04.2020 14:27

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As ever fantastic service

As ever fantastic service. Even though they were out of stock at the time I had every confidence they would not let me down. They were delivered within 5 days

By from Unknown location on 20.04.2020 14:11

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Great

Great. Eleven characters

By from Unknown location on 17.04.2020 12:12

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Great service as usual

Great service as usual

By from Unknown location on 16.04.2020 17:06

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Absolutely top service

Absolutely top service. I will certainly be using these in future. Excellent quick service even with all the Covid-19.

By from Unknown location on 16.04.2020 15:10

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Really excellent customer service

I have ordered lots in the past without any issues whatsoever, but had a slight delivery problem with my last order. Emailed about it on Monday night, got a response back by 9.30 on Tuesday and by 11am it was sorted. For an online company, it could be easy to forget about the customer care side of things but I really can't speak highly enough of the service. Really excellent.

By from Unknown location on 15.04.2020 19:00

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Good prices and excellent customer…

Good prices and excellent customer service. Products are quickly delivered.

By from Unknown location on 15.04.2020 16:17

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great all round service.

great all round service.

By from Unknown location on 15.04.2020 09:28

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Excellent service

Excellent service. Contact lenses very easy to use and price is very good. Lenses arrived very quickly.

By from Unknown location on 15.04.2020 07:23

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Always good

Always good. Always quick and well priced.

By from Unknown location on 14.04.2020 19:06

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Fast delivery, easy transaction. Will use again.

Fast delivery, easy transaction. Will use again.

By from Unknown location on 14.04.2020 17:10

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Amazing experience!!

Amazing experience!!! It got delivered straight away. Will be using this company again! Thank you.

By from Unknown location on 14.04.2020 16:33

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Excellent product I’ve worn contact…

Excellent product I’ve worn contact lenses for over 40 years and these are as comfortable as any !!! Unbelievable price as well

By from Unknown location on 14.04.2020 14:07

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As always east to reorder and delivered…

As always east to reorder and delivered within 2 days. Wouldn't order from anywhere else.

By from Unknown location on 14.04.2020 14:01

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Easy ordering process and quick…

Easy ordering process and quick delivery.

By from Unknown location on 14.04.2020 13:57

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Wonderful service

Wonderful service, especially during the difficult times of Coronavirus.

By from Unknown location on 14.04.2020 09:05

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crystal contacts really comfy

crystal contacts really comfy, always excellent service

By from Unknown location on 13.04.2020 21:29

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Brilliant service thanks

Brilliant service thanks

By from Unknown location on 13.04.2020 19:31

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Exceptionally good service

Exceptionally good service

By from Unknown location on 13.04.2020 14:49

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Normally buy from Daysoft but they are…

Normally buy from Daysoft but they are closed currently so I had to switch after 10 years! Thankfully I made the right choice I think, the delivery was fast and the lenses are a great price and so far no problems. Happy to give 5 stars.

By from Unknown location on 13.04.2020 14:25

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The website was very easy to use and my…

The website was very easy to use and my lenses arrived within three days which at the moment is excellent, I will be using from now on. Many Thanks.

By from Unknown location on 12.04.2020 14:23

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Quick to deliver in the circumstances…

Quick to deliver in the circumstances and amazingly cheap. Can't complain for the price. Would defo recommend.

By from Unknown location on 11.04.2020 14:33

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Excellent will use again

Excellent will use again

By from Unknown location on 11.04.2020 09:11

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Excellent value for money !

Excellent value for money ! Quickly delivery, no stress& no fuss !

By from Unknown location on 10.04.2020 22:11

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Fast

Fast delivery even in these challenging times

By from Unknown location on 10.04.2020 15:41

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Always efficient and super speedy…

Always efficient and super speedy service.

By from Unknown location on 10.04.2020 15:30

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Fast and helpful

They are very quick to dispatch and the customer service is great!

By from Unknown location on 10.04.2020 13:50

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Very good and comfy

Very good and comfy

By from Unknown location on 10.04.2020 11:58

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Arrived next day

Arrived next day. Well packaged.

By from Unknown location on 09.04.2020 23:10

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I still haven’t received my lenses - update.

I still haven’t received my lenses. Site says it’s despatched, but courier says not received. I’m assuming it’s something COVID related and not just laxity. —update Lenses turned up and in good order. Team were helpful in following up and providing further delivery info.

By from Unknown location on 09.04.2020 17:51

Company replied:

Hello SAChappo, Thanks for your feedback. I am sorry your order has not yet reached you. I can confirm your order left our UK despatch centre on the 2nd April so should reach you in Poland shortly. It is likely there has been some delays due to the COVID-19 which has impacted all areas. Please get in touch with our customer support team if your order has not reached you in the estimated time advised. Kind regards Hayley

, 09.04.2020 18:49

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Excellent

Excellent, service and delivery at this difficult time.

By from Unknown location on 09.04.2020 16:11

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Very easy to use website

Very easy to use website. Great prices super speedy delivery

By from Unknown location on 09.04.2020 15:32

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Have been a customer for years always…

Have been a customer for years always great service with fast delivery,

By from Unknown location on 09.04.2020 14:58

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I am a veteran wearer of contact lenses…

I am a veteran wearer of contact lenses going back to the 1980's where you used to only have monthly lenses & more & have different solutions to disinfect & neutralise!! Then dailies came into the market & over the years I've tried a fair few for both comfort (which is the most important) & value for money as daily contact lenses can vary in price especially the top end brands, I have started using crystal lenses from contact lenses.co.uk & they are very comfy to wear & reasonably priced as good as I've ever worn & definitely would recommend easy to put in my eyes, they don't dry out so last all day long.

By from Unknown location on 09.04.2020 14:51

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.