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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 6,201-6,250 of 15,708 items.
Absolutely brilliant service

Absolutely brilliant service. Never had a problem.

By from Unknown location on 15.08.2018 15:28

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Excellent and reliable

Excellent and reliable. Been ordering regularly and always recieved order next day!

By from Unknown location on 15.08.2018 15:23

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Quick delivery. Items exactly as ordered.

Placed an order 3pm. (Didn't choose to pay 5 quid postage). Was very impressed the order arrived 8.30 with the postman the next day. Have mentioned to two people about the quick service and they are looking to try it out also. Thx guys.

By from Unknown location on 15.08.2018 14:22

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i dont have any problem but I just wish…

i dont have any problem but I just wish the box was a liitle slimmer as it doesn't fit through my letterbox so if I am out when they arrive then a card is left and I have to travel about 5 miles to the sorting office to collect them ps. my letter box is only standard in a white upvc door ????

By from Unknown location on 14.08.2018 17:44

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Good service, good price

Goid service experience overall.

By from Unknown location on 14.08.2018 17:13

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Prompt delivery and service

Prompt delivery and service I have always used this company for my lenses as re-ordering is always easy and website excellent to use.

By from Unknown location on 14.08.2018 16:52

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Very good service and quick delivery

Very good service and quick delivery

By from Unknown location on 14.08.2018 16:45

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Friendly

Friendly, accommodating, fast, efficient. Great communication. Excellent

By from Unknown location on 14.08.2018 16:18

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its a great service

its a great service, it was fast to get my contacts,but the contacts I usually buy it was no longer available at the site,so the ones I bought,one of the left eye contacts must have been damaged because as soon as I've put it on it was so uncomfortable and actually was hurting my eye so had to discard that one,mind you that was the first time that happened,and I've been buying from this site for almost 3 years now, and the lenses I bought was the cheap ones..all and all it's a good service and quick when they have them in stock..

By from Unknown location on 14.08.2018 14:59

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Throughly recommend

Throughly recommend. Brilliant service with excellent customer care.

By from Unknown location on 14.08.2018 14:27

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Excellent!

Couldn't be easier to place and order and super quick delivery! Excellent prices too!

By from Unknown location on 14.08.2018 10:21

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Great quick service!

Great quick service! Will definitely be ordering from here again.

By from Unknown location on 14.08.2018 09:05

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I have been your customer for the last…

I have been your customer for the last 10 years. A mistake of log in with a different email address made me order with the old delivery address. I contacted your customer service to help with diverting the parcel. But until now no one ever replied to my request. Anyway I had to go myself to the old address to pick my parcel. This will be your last business with myself and I have signed with your competitor. Regards, Your ex-customer

By from Unknown location on 13.08.2018 21:19

Company replied:

Hello Ricardo, I am sorry to hear that your delivery was sent to an old delivery address due to logging in to an old account. I can see you have been in touch and we are in the process of correcting this for you. Apologies again, Kind regards Hayley

, 14.08.2018 17:47

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Excellent service & prompt overseas…

Excellent service & prompt overseas delivery

By from Unknown location on 13.08.2018 18:00

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Great site

Great site, fast shipping and easy to use repeat ordering

By from Unknown location on 13.08.2018 14:54

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Excellent

Excellent, prompt service. Quality of lenses very good. Would definitely recommend, and use again.

By from Unknown location on 13.08.2018 14:52

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TERRIBLE!

its been nearly a month now and still no sign of my contact lenses!

By from Unknown location on 13.08.2018 04:08

Company replied:

Hello Monika, Thank you for taking the time for review our services. I am so sorry that your lens order did not arrive with you. Now we have been made aware, one of our team has been in touch regarding this. Apologies again. Kind regards Hayley

, 13.08.2018 17:09

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Fast service

Fast service, amazing contact and getting back to me when I had an issue that was my fault. New set of lenses sent out that day. Defo using again on a regular basis

By from Unknown location on 12.08.2018 21:44

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10 out of ten guys,thanks for your…

10 out of ten guys,thanks for your prompt service.

By from Unknown location on 12.08.2018 21:14

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Swift service..

Swift service... delivering exactly what you said you would

By from Unknown location on 12.08.2018 15:00

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Lenses never arrived

Lenses never arrived

By from Unknown location on 11.08.2018 07:25

Company replied:

Hello Ina, Thank you for your review. I am so sorry that your lens order did not arrive with you. Thank you for bringing this to our attention so we can resolve this for you. One of our team has been in touch regarding this. Apologies again. Kind regards Hayley

, 13.08.2018 17:04

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contact lenses arrived very promptly

contact lenses arrived very promptly, and are very good, very happy with them

By from Unknown location on 10.08.2018 15:56

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…Standard and Toric lenses.

Usually prompt delivery on standard Daily Disposables but Toric lenses do take some time to be dispatched. Overall service is still recommended.

By from Unknown location on 10.08.2018 15:41

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Easy to use site and fast dispatch

Easy to use site and fast dispatch

By from Unknown location on 10.08.2018 14:42

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Good service

Ive been buying the freshlook contacts from this site for years and years now and they've always delivered fast and provided a good service. The only reason why i'm not giving five stars is because they used to offer free postage in the uk and have also put their prices up by a fair amount since i first started buying.

By from Unknown location on 10.08.2018 14:31

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They have excellent customer service…

They have excellent customer service and respond immediately. They solved my problem (that wasn't there fault) in 5 minutes. I've been using them for years and would recommend them to anyone.

By from Unknown location on 10.08.2018 08:29

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Very quick service.

Very quick service.

By from Unknown location on 10.08.2018 06:03

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Brill everytine

Brill everytine

By from Unknown location on 09.08.2018 18:07

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Sent to wrong delivery address

Sent to wrong delivery address. Seems they save the last delivery address used and then when new order went through this was not obvious. Asked if delivery address was same as billing and put yes, yet sent to different address.

By from Unknown location on 09.08.2018 17:12

Company replied:

Hello Rachel, Thank you for your feedback. I am sorry that there was some confusion with your delivery and billing address and for any inconvenience caused. One of our customer support team will be in touch to resolve this for you. Kind regards Hayley

, 09.08.2018 18:09

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all ways been happy with purchase

i, have always used this site, and never had any problems, but was surprised, when they started charging postage, but it ,s still the best prise for such a good product,

By from Unknown location on 09.08.2018 16:17

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Great service and delivery

Great service and delivery

By from Unknown location on 09.08.2018 15:19

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Quick service and excellent product

Quick service and excellent product. Second time ordering here and based on these experiences I would definitely recommend to friends and family.

By from Unknown location on 09.08.2018 15:13

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Fast and efficient service as always.

Fast and efficient service as always.

By from Unknown location on 09.08.2018 14:30

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Very efficient service

Very efficient service ordered one day and were delivered the next

By from Unknown location on 09.08.2018 14:30

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If order placed in morning

If order placed in morning. You get them the next day!!!! Super fast service

By from Unknown location on 09.08.2018 14:29

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Fuss free

Very prompt service as I am quite forgetful so always order at the last minute. Would highly recommend!!!

By from Unknown location on 09.08.2018 08:49

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Super fast delivery every time!

Super fast delivery every time!

By from Unknown location on 08.08.2018 14:54

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Happy customer for 5 years and counting..

This is the second time I have used Contactlenses.uk and I am extremely satisfied with the services and quality of the products. I made my first order back in 2013 and after 5 years (I am in the States now) still opted to go with Contactlenses.uk simply because of the quality and of course affordability of their products.

By from Unknown location on 08.08.2018 14:30

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Lenses arrived day after I ordered

Lenses arrived day after I ordered, excellent service

By from Unknown location on 08.08.2018 14:06

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Fast delivery

Fast delivery. Contacts feels good. Thank you

By from Unknown location on 08.08.2018 13:00

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They took much longer than other…

They took much longer than other companies to come

By from Unknown location on 08.08.2018 11:24

Company replied:

Hello Becka, Thank you for your review. I am sorry that your lens order took longer then expected. I can see that on this occasion your lenses, although usually instock with us we had to unfortunately order them this time which caused a delay in us sending your order. To confirm, your lenses would usually be instock and ready to be shipped out that same working day. Apologies again for any inconvenience this delay caused and thank you for bringing this to our attention. Kind regards Hayley

, 08.08.2018 17:44

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Great service at great price

Great service at great price, what else can you ask for?

By from Unknown location on 08.08.2018 09:24

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All received as ordered

All received as ordered, and in good time. And at reasonable prices.

By from Unknown location on 07.08.2018 16:10

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Outstanding service as always

Outstanding service as always, would go anywhere else

By from Unknown location on 07.08.2018 16:07

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Fast service great

Fast service , great customer service

By from Unknown location on 07.08.2018 14:46

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Great service as usual !

Great service as usual !

By from Unknown location on 07.08.2018 14:35

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Great service as always

Great service as always! Item exactly as described, would highly recommend! Charu Chawdhary

By from Unknown location on 07.08.2018 14:07

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really great been using for years

really great been using for years

By from Unknown location on 07.08.2018 12:25

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Good service

Good service

By from Unknown location on 06.08.2018 19:30

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Good selection of lenses and speedy…

Good selection of lenses and speedy service, with no hidden charges.

By from Unknown location on 06.08.2018 19:08

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.