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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 6,251-6,300 of 15,708 items.
Fast efficient correct

Fast efficient correct

By from Unknown location on 06.08.2018 17:48

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Easy ordering

Ordering was really easy but the contacts took rather a long time to arrive which was very different to my husbands order which took a couple of days. I ordered a set of three pairs and one set for the left eye had a split in it already so I had to throw it away, thankfully the rest of the order was fine and they are absolutely fine. Due to the wait for delivery and the quality of one set I am only giving three stars but from previous experience of ordering it’s the first issue we’ve had so I would recommend.

By from Unknown location on 06.08.2018 14:54

Company replied:

Hello Mark, Thank you for taking the time to review our services. I am sorry that your lenses took slightly longer then you expected. Due to the lens you require, this is not a lens we have instock and order it directly from the manufacturers which unfortunately does mean we cannot send your order on the same days as we do with most of our stock orders. Regarding the damaged pair, one of our customer support team will be in touch shortly to discuss this with you. Apologies again and thank you for bringing this to our attention. Kind regards Hayley

, 06.08.2018 18:44

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Quick

Quick. On time. Cost effective.

By from Unknown location on 06.08.2018 14:52

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Excellent service and fast postage

Excellent service and fast postage

By from Unknown location on 06.08.2018 14:50

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Great service

Great service: good value and quick delivery

By from Unknown location on 06.08.2018 14:49

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Paid for next day delivery on a…

Paid for next day delivery on a Saturday expecting them to arrive Monday. They didn't arrive until Thursday. Poor communication and not enough done to fix the problem.

By from Unknown location on 05.08.2018 20:52

Company replied:

Hello Davina, Thank you for your review. I apologise that your order did not arrive when you were expecting it to do so. However our delivery service is 'next working day' which does not include Saturday I'm afraid. I can see you have already been in touch with our customer support regarding this. Apologies again, Kind regards Hayley

, 06.08.2018 18:39

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Great service and quick delivery every…

Great service and quick delivery every time.

By from Unknown location on 05.08.2018 15:38

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Ecxellent

Never let me down

By from Unknown location on 05.08.2018 15:28

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Perfect service soooo QUICK!

Perfect service soooo QUICK!

By from Unknown location on 05.08.2018 08:21

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Very helpful changing contact details…

Very helpful changing contact details and finding purchase history. New lenses arrived in a week and I received good updates.

By from Unknown location on 04.08.2018 05:54

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Great service over many years

Great service over many years

By from Unknown location on 03.08.2018 22:13

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Best company I’ve used for contact lenses.

I have ordered my contact lenses from this company for over 5 years and never had any problems. I order my contact lenses and they arrive the next day! Also the box they come in are small enough to fit through your letterbox so no need to wait in every month for the postman! Highly recommend.

By from Unknown location on 03.08.2018 22:11

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Easy to use site with quick no fuss…

Easy to use site with quick no fuss delivery.

By from Unknown location on 03.08.2018 17:05

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Excellent quality and came so quickly

Excellent quality and came so quickly! Delighted!

By from Unknown location on 03.08.2018 16:38

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Great service

Excellent choice of good value products and very good service Thank you!

By from Unknown location on 03.08.2018 14:47

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Fast delivery

Fast delivery , didn’t have the lenses I usual wear so ordered something diffrent but still good quick and reliable .

By from Unknown location on 03.08.2018 14:37

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Easy to order

Easy to order, quick to receive.

By from Unknown location on 03.08.2018 14:26

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Fast delivery

Fast delivery, great products, good referral incentive...will Definately order again.

By from Unknown location on 03.08.2018 14:20

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excellent service as always!!

excellent service as always!!

By from Unknown location on 03.08.2018 10:12

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I had my new lenses at my door less…

I had my new lenses at my door less than 24hrs after I ordered them without the company trying to charge more because I live in a - supposedly - remote part of Scotland. excellent service.

By from Unknown location on 03.08.2018 10:05

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Quick and easy to use

Quick and easy to use , had a few orders with Contactlenses.co.uk and had no issues so far. Prices are reasonable and orders normally arrive in couple of days. Would recommend.

By from Unknown location on 02.08.2018 21:38

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It's when something goes wrong that excellent service really counts.

For the first time in over ten years my order went missing. Contactlenses.co.uk could not have done more to help. Easy to contact, by email or phone. I can't fault them.

By from Unknown location on 02.08.2018 21:24

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Prompt service

Prompt service Easy site to navigate

By from Unknown location on 02.08.2018 17:10

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Very good service and prompt

Very good service and prompt Ordered and received next day

By from Unknown location on 02.08.2018 16:45

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exellent next day delivery

exellent next day delivery

By from Unknown location on 02.08.2018 16:27

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As above but unfortunately after trying…

As above but unfortunately after trying the lenses they were not suitable for me I phoned customer support and was told to return to you for a refund. . I posted the lenses back to you on 31. 07. Ref number 02 14-FF7D-01A5-2070. To arrive with you in 3 days. . I look forward to receiving the refund. I will certainly recommend your company to friends and family

By from Unknown location on 02.08.2018 14:57

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2nd order

2nd order. Good price good lenses delivered quickly. What’s not to like

By from Unknown location on 01.08.2018 19:26

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Excellent service as always

Excellent service as always. I have bought contact lenses from this company for a number of years. Easy online ordering and speedy delivery usually within 2 days. I would highly recommend.

By from Unknown location on 01.08.2018 18:31

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Absolutely wonderful as always

Absolutely wonderful as always, very fast process and delivery. 100% recommend

By from Unknown location on 31.07.2018 15:18

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Very fast delivery.

Very fast delivery.

By from Unknown location on 30.07.2018 19:19

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excellent service

excellent service

By from Unknown location on 30.07.2018 15:21

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Excellent

Excellent, as usual, fast divery, even to USA. Could not ask for better!

By from Unknown location on 30.07.2018 15:19

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Contactlenses.co.uk is recommended

I've been using Contactlenses.co.uk for many years and have always been satisfied with the ordering and delivery of my lenses. It's easy to place an order and delivery is fast. Once the order is placed, it's confirmed by email and a tracking system is set up so that I get a good estimate of the delivery date. And, I always got exactly what I ordered

By from Unknown location on 30.07.2018 14:49

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Very easy to order

Very easy to order. Large stock of lenses. Great Prices.

By from Unknown location on 30.07.2018 10:07

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Easy fast pleasant transaction .

Easy fast pleasant transaction .. Just put in your prescription and away you go .. order received in 2 days .. Fantastic .. will be doing business again, Thanks again

By from Unknown location on 29.07.2018 15:37

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Fast delivery

Fast delivery, excellent prices.

By from Unknown location on 29.07.2018 14:43

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Excellent service.

Couldn’t be happier with your service. Received my contact lens the next day. I’d recommend you to all my friends who wear Contactlenses. Thank you.

By from Unknown location on 29.07.2018 08:38

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this is an excellent service especially…

this is an excellent service especially since my old fashioned-type lenses are very difficult to obtain elsewhere.

By from Unknown location on 28.07.2018 15:53

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as reliable as (OLD GEYSER/OLD…

as reliable as (OLD GEYSER/OLD FAITHFUL) Thank you

By from Unknown location on 28.07.2018 12:04

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Quick easy ordering no fuss delivery…

Quick easy ordering no fuss delivery all at great prices

By from Unknown location on 28.07.2018 08:25

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Top quality service

Top quality service

By from Unknown location on 27.07.2018 15:12

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I can see clearly now with the help of Contactlenses

Searched the internet for reasonable priced daily contact lenses. Several companies did not do my prescription but Contactlenses.co.uk did. I ordered 3 months supply and tried them yesterday. I found them very thin compared to my usual ones but once in they were super. Today I have had no bother putting them in so “practice makes perfect”. For the price I would definately buy again and definately recommend this company. The speed in which they arrived was also pretty quick.

By from Unknown location on 27.07.2018 10:21

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Awesome!

Awesome!!! All perfect

By from Unknown location on 26.07.2018 23:14

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Super easy ordering

Super easy ordering. Super fast delivery. Excellent service, thanks.

By from Unknown location on 26.07.2018 22:34

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cheap

cheap, good and quick

By from Unknown location on 26.07.2018 19:45

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great service

great service, delivery is very quick and packaged well. Items are very good

By from Unknown location on 26.07.2018 19:29

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Quick delivery and best value on the market

Package came very quickly and offer best price on the market today. No hassle, no quibble. Done and dusted. Many thanks Contactlenes.co.uk Keep those prices competitive and best of luck.

By from Unknown location on 26.07.2018 15:22

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always quick and efficient.

always quick and efficient.

By from Unknown location on 26.07.2018 14:35

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Great product and super fast delivery

Great product and super fast delivery! I have been using this company for years and they never dissapoint. Would highly recommend!

By from Unknown location on 26.07.2018 11:42

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Professionalism at its best.

Professionalism at its best. I have been using your services for the last 8yrs + i have never been let down, my orders always come in a timely manner, I am very please, I have recommened Contactlenses.co.uk to friends, family and work colleagues for the excellent service I have received over the years. please continue providing an excellent service, the company is doing things just right. Thank You

By from Unknown location on 25.07.2018 15:59

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.