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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14159
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15676 customer reviews
4.8

Customer Reviews

Showing 7,051-7,100 of 15,676 items.
Excellent Product and Service

No reservations! Totally recommend it!

By from Unknown location on 08.02.2018 22:55

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Excellent service

Excellent service

By from Unknown location on 08.02.2018 20:53

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Great Service

I have been ordering lenses from Contactlenses.co.uk for some time now and I am delighted with the service. Lenses are delivered very quickly sometimes I'm surprised how quickly they arrive. Highly recommend.

By from Unknown location on 08.02.2018 18:40

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Excellent !

Excellent !! delivery as stated easy to order and pleasant staff. I will definitely be ordering more as required 👍

By from Unknown location on 08.02.2018 18:00

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Been using this company for couple of …

Been using this company for couple of years now. Find them very good and staff very helpful.

By from Unknown location on 08.02.2018 15:39

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A+ Retailer

Superb service. Quick and clear. Would highly recommend.

By from Unknown location on 08.02.2018 15:27

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Excellent service

Excellent service, website easy to use, order arrived quicker than expected, easy to reorder... fantastic!

By from Unknown location on 08.02.2018 09:13

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Website is easy to navigate

Website is easy to navigate. Product arrived quickly. Great feature that you can reorder your last order so don't have to search. 10/10

By from Unknown location on 08.02.2018 00:39

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5 star service

5 star service, happy customer of ten years!

By from Unknown location on 07.02.2018 21:16

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Perfect every time.

I have always used contactlenses.co.uk as my primary lens provider over the last 10 or so years due to good quality lenses even from the budget range and speedy turnaround when bought. I've previously bought lenses around 4pm yet have arrived on my doorstep the next day around 16 hours later. What more can you ask for? Excelent service, quality goods at an affordable price = 1 very satisfied customer. Dan.

By from Unknown location on 07.02.2018 19:02

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would recommend

Always the right products, good price and delivered quickly, would definitely recommend.

By from Unknown location on 07.02.2018 17:59

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My order

Fantastic service always. Well done team.

By from Unknown location on 07.02.2018 16:32

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Fast service.

Fast service.

By from Unknown location on 07.02.2018 15:26

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Contact Lenses.co.uk are consistently good and reliable

Contact Lenses.co.uk are consistently good and order arrives within 1 - 2 days. I have been using them for a couple of years. I don't wear contacts all the time, but have my optical prescription. They were really helpful when I phoned as I had £3 refund to come on the order. The lady I spoke to consulted her supervisor as it was from last year, and they waived the postage charge too as a good will gesture. I was surprised and pleased

By from Unknown location on 07.02.2018 15:24

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I’m always getting exactly what i need …

I’m always getting exactly what i need from this online store. Also very fast delivery , friendly and helpful customer service.

By from Unknown location on 06.02.2018 20:27

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exceptionally prompt delivery and very …

exceptionally prompt delivery and very easy to re-order previous order

By from Unknown location on 06.02.2018 18:31

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Excellent and efficient service

Excellent and efficient service. Excellent product range and excellent account and past orders retrieval system,

By from Unknown location on 06.02.2018 16:33

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Great service delivered on time and …

Great service delivered on time and with a competitive price

By from Unknown location on 06.02.2018 16:13

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Reliable like always

Reliable like always, cheap, good lenses (Crystal 1day), super quick delivery!!! I do recommend

By from Unknown location on 05.02.2018 20:15

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Good tracking info so I always knew …

Good tracking info so I always knew what was happening. Delivered as promised - next day.

By from Unknown location on 05.02.2018 16:37

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Excellent affordable product

Excellent affordable product, well packed,super fast delivery.

By from Unknown location on 05.02.2018 16:03

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Always reliable

Been using these guys for years. Always reliable.

By from Unknown location on 05.02.2018 15:46

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BEST customer service

BEST customer service, super quick replies and really comfortable lenses, definitely purchasing from here again

By from Unknown location on 05.02.2018 15:38

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always a good service

always a good service

By from Unknown location on 05.02.2018 08:48

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yes would absolutly recommend anyone to …

yes would absolutly recommend anyone to use contactlenses.co.uk

By from Unknown location on 04.02.2018 12:40

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So easy to order and quick delivery

Have been using this service for years. Fast and reliable. Highly recommended.

By from Unknown location on 03.02.2018 20:33

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simple and easy site

i am an infrequent lens wearer, and just get a pair of boxes as and when my stock gets low. I have used contactlenses.co.uk for several years now and ordering/delivery is always quick and easy

By from Unknown location on 03.02.2018 14:02

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unhappy with customer service illogical …

unhappy with customer service illogical reasoning !

By from Unknown location on 02.02.2018 17:44

Company replied:

Hi Georgie, Thanks for your order and for your feedback. I am sorry that you are unhappy with the service you have received. On your last order, you decided to try some different lenses to your usual and you did not like them and requested a refund/replacmeent. As we are a lens replacement company we would expect our customers to use the lenses they have been prescribed or advised to. All lenses come in different materials, sizes and solutions and different lenses will suit different people. We would only refund for unopened boxes. I am sorry that you are unhappy with this and our customer support team will be in contact to discuss this further. Kind regards, Contactlenses.co.k

, 03.02.2018 13:25

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I have used this website for many years …

I have used this website for many years and they are always exceptional on delivery. I would always recommend them for their excellent service.

By from Unknown location on 01.02.2018 22:58

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Best quality

Nearly everytime I have ordered contact lenses they arrived the next day (all except once). Sturdy, not excessive packaging and never had a problem with any incorrect products. Will continue purchasing from this website.

By from Unknown location on 01.02.2018 18:29

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Great site 👍🏻

I always order my contacts from here and they are shipped really quickly, same day usually, and if I order early enough in the morning I have them the next day

By from Unknown location on 01.02.2018 18:10

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Came on time and in good condition

Came on time and in good condition

By from Unknown location on 01.02.2018 15:17

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Fast, reliable and went the extra mile.

Fast, reliable and went the extra mile. I asked about some lenses I had ordered mistakenly and almost immediately received a personal reply explaining how to return them by freepost and promising a refund - which I had neither asked for nor expected. Thank you!

By from Unknown location on 01.02.2018 09:45

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Came very quickly

Came very quickly, and product exactly as expected

By from Unknown location on 31.01.2018 23:12

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Great Service !

I have used this website for a few years for my contacts and they have always been delivered to me within a few days of ordering. I definitely recommend!

By from Unknown location on 31.01.2018 20:25

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Great service

Fast and easy using opticians prescription, never had and issue. Bought a few more in order to get the free postage was well worth it.

By from Unknown location on 31.01.2018 15:29

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Very fast delivery but disappointed …

Very fast delivery but disappointed that postage is now £3.00 for a small box of contact lenses

By from Unknown location on 31.01.2018 15:12

Company replied:

Hi Wendy, Thanks for being a customer of contactlenses.co.uk and for taking the time to leave a review. We tried to keep the free postage on all orders, however, it was no longer viable for smaller orders (due to the costs involved in the despatch, packaging and postal costs). It was a difficult decision to make, and we tried to keep the threshold for free delivery as low as possible at £30. Hopefully if the future you will be able to order a few more boxes at a time so can continue to get the free delivery. Kind regards, Sophie Contactlenses.co.uk

, 03.02.2018 13:29

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Brilliant service

Brilliant service

By from Unknown location on 30.01.2018 17:15

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Brilliant service and so quick.

Brilliant service and so quick.

By from Unknown location on 30.01.2018 15:53

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Always arrives in less than 24 hours

Always arrives in less than 24 hours! Amazing service!

By from Unknown location on 30.01.2018 15:52

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Excellent delivery

Excellent quality. Comfortable to wear. Next day delivery through your letter box. Easy reordering.

By from Unknown location on 30.01.2018 15:15

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Always reliable

Always reliable. Highly recommend this company. Even after my parcel was lost in transit once they were extremely helpful.

By from Unknown location on 29.01.2018 20:36

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excellent product

excellent product, delivered on time

By from Unknown location on 29.01.2018 19:52

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Fantastic service

Fantastic service. I made a mistake on my order and had to return my lenses for a different prescription. Emailed my proof of posting and my new lenses were with me the following morning. Have worn the coloured ones for 8 hrs before they became a little dry but they are lovely for a special occasion. The Dailies I chose are excellent, went in fine, good vision and would not have known I was wearing them. I would recommend this company to anyone.

By from Unknown location on 29.01.2018 18:20

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So easy to order and re-order

So easy to order and re-order, no problem when order didnt arrive and prompt replacement sent.

By from Unknown location on 29.01.2018 16:30

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very comfortable.

Amazing lenses. very comfortable to wear. great service and delivery .

By from Unknown location on 29.01.2018 15:34

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1st class service

1st class service, prices are fantastic & next day shipping!

By from Unknown location on 29.01.2018 15:26

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Always have a good experience

Always have a good experience! Prompt service and great value!

By from Unknown location on 27.01.2018 20:04

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Quite did disappointed as I assumed …

Quite did disappointed as I assumed their would be pair of lens delivered and not just one for each eye. However reading the website description it did state you would one receive one len. Was also disappointed with the delivery as it do not come in the Colour blend box, they would loose in the delivery box. Would not be shopping online again, will advise to go to your local opticians

By from Unknown location on 27.01.2018 19:15

Company replied:

Hello Maz, Thank you for your order and for taking the time to leave feedback. I am really sorry that you were disappointed with your purchase. We sell the Colorblend lenses as individual lenses as many of our customers have different powers in each of their eyes. This means our customers are able to buy a lens for each eye, rather than a pair for each eye. This is a popular choice for our customers as they can try more colours and be more flexible with the amount they buy. We do offer a free returns service for unused items if you no longer want your purchase. Our customer support team will be in contact with further information. Kind regards, Sophie Contactlenses.co.uk

, 28.01.2018 14:07

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Fantastic service as always

Fantastic service as always - many thanks!

By from Unknown location on 27.01.2018 16:49

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.