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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14159
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15676 customer reviews
4.8

Customer Reviews

Showing 8,001-8,050 of 15,676 items.
Amazing service, highly recommended.

Amazing service. Always super quick delivery. I'm a repeat customer and have bought a variety of products alongside my standard repeat order.

By from Unknown location on 29.07.2017 17:52

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Happy with the item.

Very quick delivery and good packaging. Items as described.

By from Unknown location on 29.07.2017 16:38

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Had to throw them away as they weren't …

Had to throw them away as they weren't multifocal and it wasn't made clear on website.

By from Unknown location on 29.07.2017 12:01

Company replied:

Hello Yvonne, Thank you for your review. I apologise that the lenses you ordered were not suitable for your multifocal use. We encourage wearers to order what they have been prescribed by there optician to avoid wearing an unsuitable lens, and the lens you ordered was a single vision lens. We do however list all multifocal lenses on our website so you will be able to find your prescribed lens there. I can see you have been in touch with our customer support team a few days ago who also offered for you to return your remaining lenses for a refund. Apologies again, once returned a refund can be issued. Kind regards Hayley

, 31.07.2017 09:25

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5 Stars

5 Stars. What else to say?

By from Unknown location on 29.07.2017 06:49

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Love the service

Love the service, Lenses and price as always!

By from Unknown location on 28.07.2017 21:52

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Excellent service

Excellent service, phoned up and delivered next morning

By from Unknown location on 28.07.2017 07:50

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Great service very efficient delivery

Great service very efficient delivery. Website isn't the best to use when wanting to reorder more than one different type of contacts.

By from Unknown location on 27.07.2017 09:25

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Good value

Good value, excellent delivery

By from Unknown location on 26.07.2017 19:07

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Very poor quality service

I had a problem that I think wasn't addressed by the customer service dept. They didn't answer my issues just replied in cut and paste replies and offered a refund. They seemed to me to be more interested in online reputation than customer issues. The customer service assistance at contactlenses.co.uk turned me from disappointed customer to never again customer.

By from Unknown location on 26.07.2017 18:05

Company replied:

Hello Mark, Thank you for your amended review which can now be published. I am sorry that you feel the service we provided was not satisfactory. Our online reputation is of course important to us, however the service we provide directly to our customers is more so. As mentioned in previous conversation with one of our customer support team, we would on this occasion offer you a full refund for the return goods that were not suitable for you. We also provided you with information on how to review our products directly via our website, due to this original post reviewing our products only and no mention of our service or website. Apologies again that you were not happy with your experience with us. Kind regards Hayley

, 01.08.2017 16:24

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Brilliant

Brilliant, fast, reliable service! Fast and easy

By from Unknown location on 26.07.2017 17:05

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Excellent delivery.

Excellent delivery.. not the cheapest but it was urgent I got them, thank you

By from Unknown location on 26.07.2017 15:50

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Quick and easy

The website was easy to navigate and placing my order was quick. My lenses were delivered within 48 hours.

By from Unknown location on 26.07.2017 15:36

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Fantastic

Fantastic service and products! I have been using Contactlenses.co.uk for several months now. I made a mistake when ordering my first batch, but was instantly refunded and sent the correct order (after chatting with a helpful rep who explained what I had done wrong). The lenses are the same brand which I was previously purchasing at a high street opticians, but cost almost HALF THE PRICE. I would (& already have) strongly recommend Contactlenses.co.uk to others.

By from Unknown location on 26.07.2017 15:21

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great service and goods

great service and goods

By from Unknown location on 26.07.2017 10:10

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Easy to use website

Easy to use website, competitive prices, quick and secure delivery.

By from Unknown location on 25.07.2017 16:38

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Job well done

Contact lenses arrived the next day with no problems at all

By from Unknown location on 25.07.2017 16:37

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I have been ordering from …

I have been ordering from Contactlenses.co.uk for several years. Reliable service.

By from Unknown location on 25.07.2017 16:06

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Super quick service and very easy to …

Super quick service and very easy to use.

By from Unknown location on 25.07.2017 15:44

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Arrived next day

Arrived next day - fast and speedy service Many Thanks

By from Unknown location on 25.07.2017 15:43

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Excellent prompt service received …

Excellent prompt service received product following day.

By from Unknown location on 25.07.2017 15:41

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Hi I have never had this problem before …

Hi I have never had this problem before but this time one of my lens was broken from one side it's slightly so not properly round I wore it but was uncomfortable. delivery was brilliant as usual received in a couple of days of ordering

By from Unknown location on 25.07.2017 15:39

Company replied:

Hello Mrs Ibrahim, Thank you for your review, I am pleased you were happy with our delivery service. Apologies for the issue with your lens. I have asked for one of our customer support team to get in touch with you to get this sorted. Kind regards Hayley

, 26.07.2017 15:42

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Very fast delivery excellent service …

Very fast delivery excellent service will be using again

By from Unknown location on 25.07.2017 15:38

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No hesitation in recommending contactlenses.co.uk

I have been using this company for years. I am very happy with the quality and price of the products. Website is user friendly. It only takes a minute to place an order and its usually delivered next day. Excellent customer service. Thank you.

By from Unknown location on 25.07.2017 15:37

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Great service as always

Great service as always

By from Unknown location on 25.07.2017 15:34

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Excellent service as always

Excellent service as always

By from Unknown location on 25.07.2017 15:29

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Great availability and dispatch time

Always have my item/colour in stock and process and dispatch the order very quickly. Have used this site for years now and will continue to do so. I highly recommend!

By from Unknown location on 25.07.2017 15:22

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A fast and efficient service

A fast and efficient service, highly recommended.

By from Unknown location on 24.07.2017 05:42

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never had any concerns about the …

never had any concerns about the quality, or overall service. good standard for such price.

By from Unknown location on 23.07.2017 15:45

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Awesome Service - You will love it!

Awesome range, clear ordering system and the most efficient, quickest delivery service of any website I have ever used. Just Brilliant!

By from Unknown location on 22.07.2017 20:05

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Very pleased with a overall service

Very pleased with a overall service

By from Unknown location on 22.07.2017 15:58

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Excellent Service

I've been ordering daily disposable lenses from Contactlenses.co.uk for a good while now and have never had any issues with their service whatsoever. Competitively priced and excellent turn around time from order to delivery.

By from Unknown location on 22.07.2017 15:39

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Fab contacts

Quick delivery. Best contacts ive worn, really comfortable. Great price too.

By from Unknown location on 22.07.2017 06:17

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Great!

Delivery super fast and contacts pretty comfortable. Definitely order again

By from Unknown location on 21.07.2017 21:21

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Great and fast service

Great and fast service, sometimes one lenses is odd, but it only happened a couple of times so overall I'm very happy.

By from Unknown location on 21.07.2017 16:01

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I'm probably not the best person to ask …

I'm probably not the best person to ask for a review right now. I re-ordered my usual on the 20th of June, have had several emails explaining there's a problem and they would be sent out on a different date, the date then changed again. The last email I received was on the 11th July saying they were on the way to me. It's now the 20th July and they still have not arrived.

By from Unknown location on 20.07.2017 15:15

Company replied:

Hello ST, Thank you for your feedback. I am sorry to hear that your lens order was unfortunately delayed with the manufacturer. I can confirm your order has been sent and should have arrived with you before now. I have arranged for one of our customer support team to get in touch and look into to resolving this for you right away. Apologies again for the inconvenience this unavoidable delay has caused you. Kind regards Hayley

, 21.07.2017 10:12

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Always fast delivery and the contact …

Always fast delivery and the contact lenses I order are great quality

By from Unknown location on 19.07.2017 23:03

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Super fast dispatch

Super fast dispatch, cannot fault it. Exceeded my expectations

By from Unknown location on 19.07.2017 19:42

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Great service and value

Have been getting my lenses here for quite a while. Changes in prescription and different lens types haven't caused a problem. Delivery always very prompt. Prices very competitive too

By from Unknown location on 19.07.2017 16:03

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Absolutely fantastic company

Absolutely fantastic company, great quality lenses at reduced prices, compared to opticians. Delivery is free and is mostly there by the next day, which again is excellent. I also have also ordered incorrect strengths in the past and when I contacted them, they explained I can return the incorrect ones for free, rather than wait for the lenses to arrive back in store, they send the correct ones out straight away.

By from Unknown location on 19.07.2017 15:58

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Best contact service ever

Best contact service ever! Ran out of contacts and literally they came the next day!

By from Unknown location on 19.07.2017 14:30

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Simple to order as saves previous …

Simple to order as saves previous orders, good price and very quick delivery

By from Unknown location on 19.07.2017 11:57

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Simply outstanding service and the …

Simply outstanding service and the Crystal daily lenses I purchased are a cut above the more expensive top brand lenses. I have had red eyes for years but these lenses gave given me exceptional clear vision. Very good value too. Do not hesitate to order from this company. !

By from Unknown location on 19.07.2017 00:08

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I have always used Contact Lenses for …

I have always used Contact Lenses for their 'easy to use' website and prompt delivery. Always an easy transaction.

By from Unknown location on 18.07.2017 19:08

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Very fast delivery and great value for …

Very fast delivery and great value for money!

By from Unknown location on 18.07.2017 15:56

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Fast

Fast, efficient, cheap and professional. What more could you ask for?

By from Unknown location on 18.07.2017 15:55

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Delivery date is always spot on

Delivery date is always spot on! Thank you!

By from Unknown location on 18.07.2017 15:54

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Super fast and reliable!

Super fast and reliable!

By from Unknown location on 18.07.2017 15:32

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Staff were very helpful and took time …

Staff were very helpful and took time to sort my problem

By from Unknown location on 18.07.2017 14:43

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All round excellent service!

Very quick delivery. Normally receive the next day if ordered early enough. Last order was received in 2 days which is still really fast! Excellent services, great price and easy to use website for reordering previous orders.

By from Unknown location on 18.07.2017 14:40

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Thoroughly recommend

Thoroughly recommend. I have been using this site for my contact lenses for years now. The lenses are always the best quality and value and the free next day delivery always arrives on time and through my letterbox. Service is always excellent. 10 stars if I could.

By from Unknown location on 18.07.2017 14:37

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.