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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 8,851-8,900 of 15,708 items.
Simple

Simple, easy to use, efficient service

By from Unknown location on 31.03.2017 14:44

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I have bought lenses from here a few …

I have bought lenses from here a few times. They are so comfortable and a great price, I will continue to buy from then again

By from Unknown location on 31.03.2017 14:36

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Quick and easy with excellent del

Quick and easy with excellent delivery

By from Unknown location on 31.03.2017 14:25

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Always on the ball.

Always on the ball. Order dealt with as soon as it is placed. Sent out the same day if in stock. Excellent

By from Unknown location on 31.03.2017 14:18

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excellent service

Delivered less than 24 hours after ordering

By from Unknown location on 31.03.2017 14:16

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Easy to order

Easy to order. Quick to deliver. Lenses cheaper ( crystal) and can't tell the difference from my more expensive lenses. More than happy to order all my lenses from here from now on

By from Unknown location on 31.03.2017 14:13

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Excellent all round. Comfort, price and service

I have been using my opticians supplied daily lenses for some years, and while perfectly fine, are increasingly expensive. I ordered a 30 day supply of Crystal I Day Lenses form Contact Lenses UK, attracted first by the excellent price. On now wearing them for a week or more, the comfort and quality are excellent. Their service and delivery was also excellent

By from Unknown location on 31.03.2017 09:32

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Really fast delivery

Really fast delivery, no problems so far after ordering with them several times. Can only recommend them.

By from Unknown location on 30.03.2017 23:12

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Beyond happy

I was very happy with the service; it was quick and easy to order and the lenses arrived the very next day. Very happy with that and I'm very happy with the lenses that I bought. They're great value for money and they were great on my eyes, they were so much better than the lenses I normally get from opticians and I will continue to buy them through contactlenses.co.uk

By from Unknown location on 30.03.2017 15:59

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Ordered on a Thursday and the contact …

Ordered on a Thursday and the contact lenses arrived Friday for me to use straight away. Easy to choose contact lenses.

By from Unknown location on 30.03.2017 15:17

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Always fast delivery

Always fast delivery, low prices. Good service.

By from Unknown location on 30.03.2017 15:08

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Been buying lenses from this company …

Been buying lenses from this company for years. Great, easy to use website, super fast delivery. They have never let me down.

By from Unknown location on 30.03.2017 15:01

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Excellent service

Excellent service used this company for 12 years never had any issues would highly recommend

By from Unknown location on 30.03.2017 14:24

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Easy to order

Easy to order, received next day

By from Unknown location on 30.03.2017 14:12

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Ordered the daily lenses and the right …

Ordered the daily lenses and the right eye lenses kill your eyes. They itch so bad.

By from Unknown location on 30.03.2017 14:09

Company replied:

Hi Ayesha, Thanks for your review and I am very sorry to hear that you have had issues with your contact lenses. I can see you have been in contact with the Customer Support team and we will be replacing the box of lenses for you. If you have any further questions the Support Team will be more than happy to help. Kind regards, Sophie

, 30.03.2017 15:06

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usually the service is really reliable …

usually the service is really reliable and lenses arrive the next day. Disappointed that I was not told when ordering that there would be a delay.

By from Unknown location on 29.03.2017 14:30

Company replied:

Hello Jane, Thank you for your review. I am sorry that on this occasion your lens order was not delivered as quickly as they have done in the past. Your particular lenses were not instock at the time of ordering and an estimated despatch date was advised before payment. Due to the popularity of your lens, we now have this as a stocked lens, and in future will be able to send your order on the same day. Apologies again for the inconvenience, Kind regards Hayley

, 29.03.2017 14:41

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Easy site to use

Easy site to use, quick delivery and never have any problems with the lenses.

By from Unknown location on 29.03.2017 14:25

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Service that never disappoints

A fantastic service that never disappoints. All of my information and prescriptions are kept so that ordering is easy. I order my lenses one day and get them the day after. Always at a cheap price. Thank you.

By from Unknown location on 29.03.2017 14:14

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Delivered the next day

Delivered the next day! Thanks.

By from Unknown location on 29.03.2017 14:12

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Great Service

Very quick delivery, efficent service, easy to use Website

By from Unknown location on 29.03.2017 09:30

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Brilliant

Brilliant so nice to ware

By from Unknown location on 28.03.2017 18:10

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Great Service

Great service every time and very speedy delivery, couldn't be easier to re order and price is good. Never let me down.

By from Unknown location on 28.03.2017 18:05

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Excellent service

Always delivers my order next day and contacts are good never had any problems

By from Unknown location on 28.03.2017 16:37

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Love this site

Been using this site for years, have ordered all different types of prescription lenses always delivered on time and in good condition

By from Unknown location on 28.03.2017 16:24

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disappointed loyal customer gets bad service

Been buying lenses off this company for years and since the company was bought out a few years ago the delivery and service has gotten worse (as well as price increasing). Took 3 weeks for lenses to get to me, apparently due to supplier, however it caused great inconvenience to me and meant I had no lenses for 10 days. This also meant due to needing the lenses for my job, I couldn't work. No apology, no refund, no discount off next purchase. I won't be using this company again.

By from Unknown location on 28.03.2017 14:42

Company replied:

Hello Laura, Thank you for taking the time to review our services, I am very sorry that on this occasion you were disappointed. I can confirm our website is still own and run by the same team and that your particular lens has dropped in price over the last few years. The unavoidable delay is sending your lenses was due to the manufacturers not having them available, and we had to then unfortunately wait for them to arrive with us. Again I am very sorry for the inconvenience this delay caused you. Kind regards Hayley

, 28.03.2017 16:03

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Superquick service

As always, a pleasure to deal with. Quick and easy ordering website, easy payment and lenses always arrive the next day with no post and packing charges. Cannot fault. I'm not even tempted to shop around on prices as I get such a good service here. Have used for many years.

By from Unknown location on 28.03.2017 14:38

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Very pleased parent 👍🏻

I ordered after both my children told me they had ran out of lenses!! They were very quick - here the next day. Very pleased and will use again 👍🏻

By from Unknown location on 28.03.2017 12:03

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Excellent service

My contact lenses arrived the following day after I had placed the order and no postage to pay. Will definitely recommend this company.

By from Unknown location on 28.03.2017 07:43

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The best service I've used

I've been using this company for years and they have always provided me with the best possible standards of customer service. The prices are always very competitive, choice is great, shopping is easy and delivery very quick. I've tried a few other sites but this is definitely the best one.

By from Unknown location on 27.03.2017 22:33

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Quality products at great prices

Have used them twice, got my contact lenses in double quick time. Would highly recommend.

By from Unknown location on 27.03.2017 21:28

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Brilliant service as always

Ive been buying these lenses for the last couple of years. Very happy with lenses and company. They exchanged without quibble when I ordered the wrong lensed

By from Unknown location on 27.03.2017 20:52

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Excellent Service

Excellent service. I always order from contactlenses.co.uk. Contact lenses come quickly. Good quality. No trouble at all!

By from Unknown location on 27.03.2017 20:09

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first time user

easy to use web site,ordered and received within 24 hours

By from Unknown location on 27.03.2017 17:17

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Excellent!!!

Can't fault in any way. Excellent service, fast delivery, wouldn't go anywhere else.

By from Unknown location on 27.03.2017 16:48

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Great service, speedy delivery

Easy to find what I wanted and the items turned up promptly

By from Unknown location on 27.03.2017 15:56

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Excellent service

Basically an excellent service with the correct lenses received on time and with no fuss!

By from Unknown location on 27.03.2017 15:19

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Best service

I always order my lenses from here as I recieve them on time plus I am able to buy one lens per box as my both my eyes have different powers The lenses have long expiration dates too Fantastic service I'd always continue to buy them from you! Thank very much

By from Unknown location on 27.03.2017 15:10

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Lenses

Most of my lenses came out ripped. I have been with the company for ages and never complained. Today first time most of the lenses i ordered came out ripped. I was not satisfied. Couldnt go work

By from Unknown location on 27.03.2017 15:09

Company replied:

Hello Salman, I am sorry to hear that your most recent order was not satisfactory. It is very unusual for lenses be be ripped, especially a majority. One of our customer support team will be in touch shortly to resolve this for you. Apologies again, Kind regards Hayley

, 27.03.2017 15:19

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Love my lenses

I love my crystal hydro dailies they are so comfortable 😀

By from Unknown location on 27.03.2017 15:03

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Good service

Contactlenses deliver promptly and provide and excellent service. I have used them for a few years and have never been disappointed. Good prices also.

By from Unknown location on 27.03.2017 14:49

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Excellent

As usual first rate service

By from Unknown location on 27.03.2017 14:44

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Excellent!

Always despatched same day as ordering arriving next day. Cannot fault their service. 10 out of 10 every time!!

By from Unknown location on 27.03.2017 14:37

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Excellent service

Ordered late on Friday evening. Expected despatch on Monday. Lenses were in fact DELIVERED on Monday. So very satisfied.

By from Unknown location on 26.03.2017 11:20

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Easy, Fast, Fair Deal

I enjoy getting my contact lenses through this site as it is quick and easy to reorder, it really takes less than a minute! The delivery is super fast no more than 48 hours and the price is very reasonable too!

By from Unknown location on 25.03.2017 17:11

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Fantastic service

As always the service from these guys is superlative. Thank you !!

By from Unknown location on 24.03.2017 22:36

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Excellent service.

Easy to use website. Excellent service. Usually dispatched and delivered within 24 hours of ordering. Definitely recommend if you know what type of lense you need. Cheaper lenses are not great quality.

By from Unknown location on 24.03.2017 19:11

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An amazing

I am very happy with service!!!thank you!!!

By from Unknown location on 24.03.2017 19:08

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Great company

Great value! Always next day delivery! Fab service

By from Unknown location on 24.03.2017 18:23

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THE TOPS

Great service have been using for years highly recommend.

By from Unknown location on 24.03.2017 16:54

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Fast delivery and great costumer service

Fast delivery, always happy with costumer service. My only reservation is the price. As a regular costumer for years, there is no loyalty card or discount in place.

By from Unknown location on 24.03.2017 16:06

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.