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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14160
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15677 customer reviews
4.8

Customer Reviews

Showing 11,951-12,000 of 15,677 items.
FANTASTIC!

I ordered the contact lenses at 1pm they were despatched by 3pm and at my door at 1pm the next day! Cheap and free delivery you guys are the bomb!!!

By from Unknown location on 20.07.2015 14:02

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great

Great service great company

By from Unknown location on 20.07.2015 14:02

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Good purchase- quick delivery :)

Perfect contact lenses- good cust serv, very fast delivery. Will b ordering again! Recommendedđź‘Ť

By from Unknown location on 20.07.2015 14:00

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10/10

Best contact lenses site for variety of lenses, fast shipping and helpful and friendly customer service. I have been using them for years and I have no plans to ever change my supplier. Truly 10 out of 10!

By from Unknown location on 20.07.2015 09:00

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Highly Recommended

The service seemed pretty faultless. It took a few minutes to order the lenses on a Friday evening and I was wearing them on Monday. Fantastic, will be using in future and recommending to other lense wearers.

By from Unknown location on 19.07.2015 17:46

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Great Site / Service and Price

I needed something for sports and as I could only use the expensive optician lenses so shopped around. Really pleased with the lenses which arrived really fast. Excellent service and price.

By from Unknown location on 18.07.2015 19:54

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excellent

fast shipping, easy to order, fast payment with paypal. Good product.

By from Unknown location on 18.07.2015 17:42

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Quick delivery but damaged box and hard to find my type of lense

Very quick delivery. However when ordering a toric lense it's hard to find my prescription exactly as only 1 of the 6-7 brands they offer has my exact requirements.

By from Unknown location on 18.07.2015 14:50

Company replied:

Hello Richard, Thank you for your order and for taking the time to leave a review. Its great t hear that your lenses arrived in good time. However I am sorry that your box was delivered damaged. Our boxes are designed to be sturdy enough to protect your lenses and I hope that your actual lenses were in good condition. I will ensure that a member of our Customer Support team contacts you to discuss this further. Toric lenses are a more complex lens and not all brands offer all the different combinations. We would always recommend sticking to what lens specification and brand your optician has prescribed. Thanks again for your feedback and for your valued custom. Kind regards, Sophie Contactlenses.co.uk

, 20.07.2015 17:59

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Fast and easy to buy!

Loads of different products and brands to choose from and very fast delivery!

By from Unknown location on 18.07.2015 09:33

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Great Colours, great delivery time, great product

What more could I say?

By from Unknown location on 17.07.2015 22:05

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Awesome

Next day delivery always right!!!

By from Unknown location on 17.07.2015 20:28

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Great service

Just a great company with top service

By from Unknown location on 17.07.2015 14:30

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As good as it gets

Always get my lenses here great choice great price and a terrific service

By from Unknown location on 17.07.2015 14:23

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Brilliant Brilliant Brilliant!!

Ordered 9:30am on Thursday and I got them when my postman turned up at 11am the very next morning!! Brilliant service and good value for money!!

By from Unknown location on 16.07.2015 18:24

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A-Class service

Never let me down and always the best service. Quick delivery! Always recommend.

By from Unknown location on 16.07.2015 14:32

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Excellent - never let me down

Excellent service, my lenses are always delivered next day. always have my products and never ever been let down, cheaper than any high street always my first stop for contact lenses. Highly recommended

By from Unknown location on 16.07.2015 14:15

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Great service

Quick and effective great service

By from Unknown location on 15.07.2015 21:37

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Always Excellent!

Always quick and great service

By from Unknown location on 15.07.2015 21:14

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easy and fast

Very easy to repeat order my lenses - and price not increased since last time. Not sure why 4 tiny boxes needed to come in such a huge outer packaging, but fortunately still went through the letterbox!

By from Unknown location on 15.07.2015 20:49

Company replied:

Hello Julie, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we offer. However I am sorry to hear that the packaging on this occasion seems to have been a bit excessive! We have different size packaging dependent on the size of the order. It seems that the despatch team made the wrong choice and your feedback will be passed on to ensure that this doesn't happen again. Good to hear that the box fitted through your letterbox and you were not too inconvenienced. Thanks again for your comments and we look forward to welcoming you back soon. Kind regards, Sophie Contactlenses.co.uk

, 18.07.2015 12:55

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very fast service

I order my monthly disposable lenses for about 7 years now from here. Always arrive fast, if not next day than following. Recomended

By from Unknown location on 15.07.2015 18:42

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Always good service

I have used this service for years, and orders are always sent very quickly (usually the same day), and with good communication. On the one occasion when I made a wrong order, I was able to call and speak to someone straight away (yes quite rare these days), and my mistake was quickly rectified.

By from Unknown location on 15.07.2015 16:45

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Contact lenses

Easy quick and delivery within 24 hours

By from Unknown location on 15.07.2015 14:51

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Service

Always prompt delivery and excellent service.

By from Unknown location on 15.07.2015 14:47

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Amazing service!

Mailed my products super quickly and arrived the day after. Thanks so much!

By from Unknown location on 15.07.2015 14:21

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Still nothing to complain about.

As Internet shopping should be. Have been using for over 3 years, never had a problem. Always impressed by the ruthless speed and efficiency.

By from Unknown location on 15.07.2015 14:04

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Excelent!

Quick and excellent delivery as always!

By from Unknown location on 15.07.2015 13:57

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service of internet shopping

I would highly recommend Contactlenses.co.uk to anyone as the service you get is next to none , delivery is prompt and any complaints are dealt with straight away . ( IE ) ordering the wrong ones like I did once and still did not have to pay for returns unlike any other internet shopping site.

By from Unknown location on 15.07.2015 08:32

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happy with the service

I am very happy with the service, the delivery turnaround is excellent

By from Unknown location on 15.07.2015 07:05

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Excellent Value and Service!

I have used this company for over 7 years. I did take a break and succumbed to a popular 'specs' (UK) contact plan, but ended up being a lot more expensive and a nightmare to cancel. I use the Oasis lenses and Contactlenses offer the real deal. Delivery is always within a day or two. Cannot fault the service at all!

By from Unknown location on 15.07.2015 06:27

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Great service and fast delivery

I am using this site for good 5 years now...can only recommend as they have been really good and helpful. THANK YOU

By from Unknown location on 14.07.2015 21:03

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Fast and reliable

Never had an issue, products arrive without delay, always as ordered. No complaints whatsoever.

By from Unknown location on 14.07.2015 20:55

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Happy bunny

Happy with cost, product and service, in short HAPPY

By from Unknown location on 14.07.2015 18:57

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Fabulous

Excellent service, next day delivery, contact lenses great.

By from Unknown location on 14.07.2015 18:45

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The one website I cannot live without!

I cannot recommend this site highly enough - they have never let me down. I have been ordering lenses from contactlenses.co.uk for 7 or 8 years and the accuracy of orders and speed of delivery is faultless. Especially useful is the ability to have multiple delivery addresses - essential for people with busy and/or complicated lives! Try them - you will never order your lenses from anywhere else again.

By from Unknown location on 14.07.2015 17:27

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Excellent service

I found this website a couple of years ago and have had no complaints when it comes to orderingy products. The site is easy to navigate and the items are despatched promptly. Would definitely recommend them to my friends.

By from Unknown location on 14.07.2015 17:07

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Always great service

Good price, very speedy delivery. Never had any complaints!

By from Unknown location on 14.07.2015 15:31

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Perfect

Fantastic price, quick delivery, one day ! All round good experience.

By from Unknown location on 14.07.2015 14:56

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Crystal contact lenses

Great product for the price this is my second yearly order

By from Unknown location on 14.07.2015 14:29

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Speedy delivery

Easy to use website, with a great selection of contact lenses at a good price. I will be using their services again next month.

By from Unknown location on 14.07.2015 13:47

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Annoyed about delay

I'm happy with the product but I was annoyed to receive an email on the date my contacts were scheduled to be dispatched from the warehouse to say there was going to be a delay. The dispatch date was already over a week after my order date, I can't imagine what would take so long. Other than that, everything was fine.

By from Unknown location on 14.07.2015 13:17

Company replied:

Hello Rebecca, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that your order was delayed. The lenses you ordered are a more complex lens that we do not keep in stock. They usually come from the manufacturer in good time, however on this occasion they were delayed. This is not a common occurrence and we are sure that next time you order we will be able to despatch them quicker. Thanks for your feedback which will be passed onto our buying team and for your valued custom. Kind regards, Sophie

, 15.07.2015 16:21

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Excellent service

Have used this company for years now and they necver disappoint. Order one day, lenses here the next....would not go anywhere else.. ..great service, great value for money...

By from Unknown location on 14.07.2015 10:24

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All Good

Initially attempted to place an order via my phone which didn't work at all well and had to give up but in fairness it may well have been my phone (Windows), Ordering online via my PC was straight forward, communication was good and the delivery very prompt and I will use again.

By from Unknown location on 14.07.2015 10:05

Company replied:

Hello Bob, Thank you for your order and for taking the time to leave a review. It is really great to hear that you are happy with the service we have provided. I am sorry though that you had problems ordering on your phone. Our mobile site (www.mobile.contactlenses.co.uk) has been tested for usability on most operating systems, however I will pass your feedback onto our web team. Thanks again for your feedback and valued custom! Kind regards, Sophie Contactlenses.co.uk

, 18.07.2015 13:52

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My Order of 2 Week Acuvue Oasis Contacts

Brilliant delivery and service! My lenses have always arrived the next day or two days after ordering, even during busy periods. When I once made the mistake of ordering the wrong lenses, the customer service was delightfully helpful and easy. I would recommend getting your lenses from here because it is one of the best online companies I have ever used and they arrive much quicker than when you order them at the optician.

By from Unknown location on 14.07.2015 09:09

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lens

very quick well pleased no problems yet.

By from Unknown location on 13.07.2015 20:28

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Always great service

Ive been using Contactlenses.co.uk for many years now and have never had any problems. First class service, very fast delivery, great products and prices. Wouldnt hesitate to recommend.

By from Unknown location on 13.07.2015 20:22

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amaxing as always

Quick selection. Easy to use website, great delivery time and quality products. Thanks again

By from Unknown location on 13.07.2015 20:03

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Fantastic Service

The instant reorder facility is very easy to use, a few clicks of the mouse and ordering process is completem no need to fuss around looking for correct lenses. Immediate dispatch means delivery always really prompt within 2 days max. Wish all companies were this easy to deal with.

By from Unknown location on 13.07.2015 17:27

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Quick delivery easy of site

Fab. So quick

By from Unknown location on 13.07.2015 17:04

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Good selection, good prices, good service

Been ordering from here for years. They always have a great selection, good prices and fast delivery. Cant fault them. A+

By from Unknown location on 13.07.2015 14:33

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Good value, fast delivery

Easy to use. Good value.

By from Unknown location on 13.07.2015 14:26

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.