Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 13,301-13,350 of 15,708 items.
Great Lenses

I ordered two batches on Friday and they were delivered to me on Saturday before 1pm. Have been very impressed with the comfort of the lenses. Great efficiency and at a very good price!

By from Unknown location on 23.01.2015 14:50

Was this review helpful to you? Yes or No

Trusted Company

Always get deliveries on time. I've only ever had 1 issue in the last 4 years that I've been buying contact lenses online and the customer service was excellent.

By from Unknown location on 23.01.2015 10:06

Was this review helpful to you? Yes or No

Great as always.

Ease of ordering, fast delivery, never had a problem.

By from Unknown location on 22.01.2015 23:20

Was this review helpful to you? Yes or No

excellent

Very fast delivery as always, I have never encountered any problems with my orders.

By from Unknown location on 22.01.2015 20:13

Was this review helpful to you? Yes or No

Great Service

Great service, there was a little hick up with the last order but it was swiftly sorted out

By from Unknown location on 22.01.2015 19:28

Was this review helpful to you? Yes or No

Excellent service!

I have been dealing with contact lens .co.uk for about 4 years and I can honestly say their customer service is definitely 5 stars. I order on Monday and on Tuesday the lens arrive! Only once were they out of stock with my brand and sent me a superior substitute at no extra cost.

By from Unknown location on 22.01.2015 18:41

Was this review helpful to you? Yes or No

Excellent service

I am very pleased with the great purchase.

By from Unknown location on 22.01.2015 17:26

Was this review helpful to you? Yes or No

Excellent service as usual

Delivered in excellent condition in under 24 hours

By from Unknown location on 22.01.2015 17:09

Was this review helpful to you? Yes or No

excellent service year after year!

Great products speedy free delivery, highly recommend

By from Unknown location on 22.01.2015 16:49

Was this review helpful to you? Yes or No

Excellent Service

Re-ordering is easy and my contacts always arrive quickly. Couldn't fault your service.

By from Unknown location on 22.01.2015 16:05

Was this review helpful to you? Yes or No

Brilliant service.

I think it's very rare you come across a supplier this good, a truly excellent service. Great prices and prompt delivery, which is nearly always next day. 10/10 from a very happy regular customer.

By from Unknown location on 22.01.2015 15:30

Was this review helpful to you? Yes or No

Would definitely recommend

It was very easy to order and I received my lenses in the post the next day!

By from Unknown location on 22.01.2015 15:24

Was this review helpful to you? Yes or No

Brilliant quality product and reliable delivery.

I haven't had a bad experience with the company yet. Always have the contanct lenses I have in stock and delivery is prompt and reliable which ever method is used. Top marks.

By from Unknown location on 22.01.2015 15:08

Was this review helpful to you? Yes or No

Best service highly recommend

I dont normally give reviews but contactlenses.co.uk is such an amazing service.You can save so much money and they come the next day. Never had an issue been with them for few years.

By from Unknown location on 22.01.2015 13:16

Was this review helpful to you? Yes or No

Lenses

Arrived on time and work well.

By from Unknown location on 21.01.2015 20:50

Was this review helpful to you? Yes or No

Excellent

I've been using them for many years now and they always deliver next day without fail. Totally reliable. Thank you.

By from Unknown location on 21.01.2015 20:35

Was this review helpful to you? Yes or No

Excellent

Contactlenses.co.uk are excellent. I've been using them to buy my contact lenses for years. It is easy to reorder and they are always dispatched same day. The only time I had a problem and complained was when the glue on the cover of my daily contact lenses was too thick and I was struggling to get the contact lense out in one piece. I called to let them know and they dispatched a new box which arrived the next morning. Fantastic. Can't ask for more than that!

By from Unknown location on 21.01.2015 17:15

Was this review helpful to you? Yes or No

I never write reviews...

I never write reviews, I like my life and all the little seconds too much to bother. This is main reason why they DESERVE my review. The contact lenses are fantastic! As good as specsavers and better than most I've tried. If they don't have your last order in stock? They give you an alternative, even if it's more expensive! THATS customer service right there. The site is easy to use, it remembers last orders to save you time and I'm always gob smacked when they arrive at my door (depending what time you order) the next day! I'm seriously one happy customer and I'll never get my contacts anywhere else, thankyouuuuu! Xx

By from Unknown location on 21.01.2015 15:58

Was this review helpful to you? Yes or No

The most fantastically fast service!

Love this company, as I can make my order and usually within minutes they have organised my order for dispatch, and then dispatch! Brilliant for people like me who always forget to order until the last second. Contact lenses arrive the very next day if I order early enough in the day - an absolutely fantastic service! Couldn't ask for better!!! Also love that they sell generic makes of lenses that are less half the price of branded, but are identical in terms of constitution.

By from Unknown location on 21.01.2015 15:27

Was this review helpful to you? Yes or No

Service

I have used contactlenses.co.uk for years and have never had a problem. Ordering (& reordering) is super fast and efficient and delivery prompt and reliable. Once, my order went missing in the Christmas post and the company just sent out a replacement order with no hassle or stress. Professionalism like this is rare and cannot fail to impress.

By from Unknown location on 21.01.2015 15:04

Was this review helpful to you? Yes or No

Briliant

Always buy my lenses from here - great service, quick delivery and products are fantastically priced

By from Unknown location on 21.01.2015 14:58

Was this review helpful to you? Yes or No

5*'s Every Time

I still find it amazing how fast the delivery is. Never had an issue with the items recieved, I always chose the freshlook monthly decided to try out the coloured versions aswell. Brought the green ones - I have dark brown eyes - they look nice, dont look reallly fake have a nice blend.

By from Unknown location on 21.01.2015 14:57

Was this review helpful to you? Yes or No

Always swift and efficient

We regularly order the same contact lenses and can rely on quick delivery and reasonable pricing.

By from Unknown location on 21.01.2015 12:40

Was this review helpful to you? Yes or No

Excellent company 5 star service!

Excellent company to deal with, great prices and fast reliable delivery.

By from Unknown location on 21.01.2015 12:04

Was this review helpful to you? Yes or No

brilliant

i wasnt expecting much from such cheap contacts but i gave it a go and i have 2 seperate eye prescriptions for each eye. i normally struggle with contacts as i have stigmatism also but these contacts were just as good as all other ones out there, but more so was the packets are much easier to open. will be buying more.. also i cant believe i ordered them at midday and they were thru the door at 9am next day...very impressive since our post is alsways late.

By from Unknown location on 21.01.2015 09:49

Was this review helpful to you? Yes or No

First time order

Efficient and fast service. What I wanted delivered when stated. No problems.

By from Unknown location on 21.01.2015 08:35

Was this review helpful to you? Yes or No

Superb

Came quick and better than spe savers

By from Unknown location on 20.01.2015 23:39

Was this review helpful to you? Yes or No

Thank you

Fast delivery, thank you.

By from Unknown location on 20.01.2015 21:34

Was this review helpful to you? Yes or No

Superb service

Wish I had used you years ago! Fast and great contacts at even better price. Many thanks

By from Unknown location on 20.01.2015 20:59

Was this review helpful to you? Yes or No

Great service

I am always amazed at how efficient your service is and how quickly the lenses arrive.

By from Unknown location on 20.01.2015 18:29

Was this review helpful to you? Yes or No

Quick and easy to use. prompt service.

Always a good experience when I reorder my contact lenses. I have an unusual prescription but not a problem with this company.

By from Unknown location on 20.01.2015 16:28

Was this review helpful to you? Yes or No

Faultless

If only every purchase was as quick and simple as this. Dispatched sameday, delivered next day.

By from Unknown location on 20.01.2015 16:16

Was this review helpful to you? Yes or No

Simply the Best

Cannot fault their service or the quality of the goods they supply.

By from Unknown location on 20.01.2015 16:11

Was this review helpful to you? Yes or No

nice ;)

Good quality , very fast dispach ;) lots of choices. ;) strongly recommend ;)

By from Unknown location on 20.01.2015 15:37

Was this review helpful to you? Yes or No

amazing

Amazing fast service, easy to use website and continue to have no concerns after years of using them.

By from Unknown location on 20.01.2015 15:06

Was this review helpful to you? Yes or No

Will buy again

Arrived quickly - brought 6 month supple of coloured lenses for over 2 years now, will continue to buy again!

By from Unknown location on 20.01.2015 14:57

Was this review helpful to you? Yes or No

Excellent

Very happy with the service and the lenses.

By from Unknown location on 20.01.2015 14:41

Was this review helpful to you? Yes or No

Miscommunicating or bad grasp of english

I have been using contactlenses.co.uk very successfully & happily for some time. The nature of my work has changed & I know work all over the South west of Uk. My last order of 2 boxes, were sent to the wrong address. After I ordered it, I would have assumed, they would let me confirm the delivery address, as most companies do. I immediately send a letter, to notify the company & asked not to despatch order, before getting in touch with me (it was a w/end). On Monday, by the time I received e-mail, I was send the wrong delivery address & was told that the dispatch would still happen the same day, without waiting for a response. I contacted them immediately, and was told by a lady, this is not their responsibility & IF those people returned the lenses, they would let me know, else not their problem. The way the situation was dealt with, was not very professional or friendly. I unfortunately do not have the telephone no and know the kind of people. I found the specific lady, incredibly unhelpful & matter of fact. I know have lost the lenses & the money....but your company have also lost a client and word does spread. I do not hold the company responsible, but the staff definitely... I thank you for brilliant service before.

By from Unknown location on 20.01.2015 12:12

Company replied:

Hello Karen, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies for the confusion over your order and that you felt our Customer Service was not up to our usual high standards. When placing an order, you are able to to change the address at several points during the order and there is a facility to change the address after the order is placed. However we would also expect to be able to help customers with any queries they have by telephone or email. Unfortunately on this occasion we confirmed your address with you in the morning but did not realise that this was the incorrect address. When you informed us this was not the correct address in the afternoon your lenses had already been despatched. We have reviewed the situation and due the circumstances we are happy to re-send your lenses to you. Our Customer Support team has been in contact with you to find out a suitable address. Again we are very sorry that you did not receive the level of care you expected and for the inconvenience this has caused. We really do value your custom, especially as you have ordered many times with us without problem. And hope that you will still consider us for future purchases. Kind regards, Sophie Contactlenses.co.uk

, 21.01.2015 09:31

Was this review helpful to you? Yes or No

Great service fast delivery

Great service fast delivery :))

By from Unknown location on 20.01.2015 12:03

Was this review helpful to you? Yes or No

Highly recommend

It took less than 48 hours from purchanse to delivery and no messing about. It was easy to select what I wanted and even easier payment, will be using this website from now on!

By from Unknown location on 20.01.2015 00:28

Was this review helpful to you? Yes or No

Great, speedy service at perfect price!

Easy to use website, I just use the reorder link in my previous order's confirmation. Lenses are always dispatched really quickly.

By from Unknown location on 19.01.2015 23:19

Was this review helpful to you? Yes or No

Fantastic company

Fantastic company tried a few sites and these are by far the cheapest bought acuvu moist dailies cheaper than everywhere else I looked and delivery was free and super fast

By from Unknown location on 19.01.2015 19:07

Was this review helpful to you? Yes or No

nice, cheap and very efficient customer service!

My lenses got there in less than a day for a very reasonable price. Thank you very much, I've nothing bad to say!

By from Unknown location on 19.01.2015 18:58

Was this review helpful to you? Yes or No

Fast delivery, very efficient

Always a very efficient service, never had any problems!

By from Unknown location on 19.01.2015 18:23

Was this review helpful to you? Yes or No

Fantastic service

Used for several years now. Never had a problem with this company. Very helpful and their delivery service is second to none. Prices are great. I get the same lenses from here that I got from specsavers and am saving around £100 a year.

By from Unknown location on 19.01.2015 17:16

Was this review helpful to you? Yes or No

Excellent Service

Top class service throughout- prompt and fast delivery- highly recommended and trustworthy service.

By from Unknown location on 19.01.2015 17:08

Was this review helpful to you? Yes or No

5 stars on service, delivery & efficiency.

I keep coming back to this website after 2 years to order my 3 month supply of contact lenses and I cannot fault them 1 bit. The customer service is impeccable, NEXT DAY delivery & reliable.

By from Unknown location on 19.01.2015 16:20

Was this review helpful to you? Yes or No

Extremely happy!!!

I was using AirOptix Aqua and I was having problems getting used to them,after two weeks I decided to try these and I love them! They were so easy to put in into the eye's, I could not fell them in my eye's,which is good. They are about twice thinner then AirOptix's which in my opinion a good point. Try these and if you don't like them use them as spares, £15 for 6 months is so cheap.

By from Unknown location on 19.01.2015 15:50

Was this review helpful to you? Yes or No

Great Service

Have been orderting contact lenses through Contactlenses.co.uk for a number of years and they have been consistently good in terms of quality of lens and reliability of delivery.

By from Unknown location on 19.01.2015 15:48

Was this review helpful to you? Yes or No

Very happy with a fast and efficient service

Very happy with a fast and efficient service

By from Unknown location on 19.01.2015 15:40

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.