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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 14,101-14,150 of 15,709 items.
. .efficient service. .

. . .Fast, reliable, low cost service and quality product. Good communication from placing the order through to despatch. Goods received, as ordered and well packaged.

By from Unknown location on 20.10.2014 14:14

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Happy returning customer

I buy my contacts from here every few weeks without fail. The prices are incredibly good, cheaper than the opticians and they always are delivered incredibly quickly.

By from Unknown location on 20.10.2014 14:02

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Reliable!

Straightforward process and reliable

By from Unknown location on 20.10.2014 08:38

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Fantastic

I ordered my lenses and they had arrived in 24 hours, super efficient service. Great choice would always use this company, they have never let me down.

By from Unknown location on 20.10.2014 06:57

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Prompt excellent service

Ordered in the evening and arrived 2 days later. Packaged in a box that goes through the letter box so no having to collect from the Post Office. Have been a customer for many years. But stick to the well known brands

By from Unknown location on 19.10.2014 17:13

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Easy peasy lemons squeeze :)

A lucky find, very simple website. Easy access to last order purchases plus low prices without compromising on quality. Have used for over a year now and will continue to do so :)

By from Unknown location on 18.10.2014 15:34

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Amazing service

Ordered usual lenses but also some continuous wear lenses to try, these are great. Put them in when order arrived and have had it in since, really comfortable and don't know that you are wearing them. Hope this continues. Great service and have recommended you to friends.

By from Unknown location on 18.10.2014 15:09

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Amazing, I'd recommend to anyone.

I was shocked at how cheap they are, very comfortable to wear, because they have a higher water content and are bigger so they cover slight stigmatism.

By from Unknown location on 17.10.2014 14:51

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Great service , Not great product

I have used this company for along time and their customer service is excellent , extremely fast service when ordering and great value. Unfortunately I have had some terrible experiences with lenses that have arrived and split in my eye during the day . some are even torn before I take them out of the blister pack . I still continue to use this site as the price is great but just wished the product would match the great customer service :(

By from Unknown location on 17.10.2014 14:37

Company replied:

Hello Steven, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we provide but we are sorry to hear that there have been problems with the lenses you have received. The Focus Dailies are one of the most popular brands of lenses, and it is unusual to have problems with them. However on rare occasions there can be a manufacturing problem. Our Customer Support team has been in contact with you to resolve this matter. And please in the future if you have any further problems our Customer Support team will always be happy to help. Again we would like to apologise for any inconvenience caused and thank you for your valued custom at Contactlenses.co.uk. Kind regards, Sophie Contactlenses.co.uk

, 20.10.2014 09:33

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Fantastic company!

I have ordered multiple times from the website and wouldn't buy my contact lenses anywhere else. The site is easy to work with, the price is amazing and the payment options are quick and easy. Delivery has always been fast and I have always received exactly what I ordered. I love the contact lenses I wear and I feel I get a lot for my money.

By from Unknown location on 17.10.2014 14:12

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Abolutely fantastic service as usual!

Received contacts in 24 hrs, cant ask for more; the prices are good and the delivery speed is fantastic. Thanks!

By from Unknown location on 17.10.2014 14:10

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Super easy, super fast

All orders are processed really quickly. If there are any issues you can call the team and they will sort things out there and then. A really professional outfit. Couldn't recommend Contactlenses.co.uk more!

By from Unknown location on 17.10.2014 14:02

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Quick delivery

Quick delivery

By from Unknown location on 17.10.2014 13:53

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very good service

will use them again, can't fault, quick delivery service, good prices...

By from Unknown location on 17.10.2014 13:51

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Great value and service

I always return to contactlenses.co.uk for my lenses. Delivery is always quick, service is great, lenses are always good. Everything I need.

By from Unknown location on 17.10.2014 08:00

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Excellent rapid service

Excellent rapid service

By from Unknown location on 17.10.2014 07:28

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AWESOME!!!!!!!!!

WOW!!!!! just wow, what can i say about this company that am so sure others are not already saying.... top quality prices... AMAZING delivery.. always next day.. customer service staff are always SUPER helpful also dispactch team are great, I missed the cut of time for next day delivery once, rang customer services and they manually got my order to be sent the same day. Just pure amazing! We need more companies like yours. Thank you and please keep it up and dont change management. YOU ALL PROVIDE WORLD CLASS SERVICE!!!!

By from Unknown location on 16.10.2014 16:48

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Eye-popping good value / customer service

Only site I ever buy lenses from. Great value, amazing customer service and high quality lenses for the cost.

By from Unknown location on 16.10.2014 10:37

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Fast and efficient

I've been using Contactlenses.co.uk for a few years now and am always pleased with their fast and efficient service and good prices. When I've called they have been polite and helpful. I'd recommend highly them.

By from Unknown location on 16.10.2014 09:51

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First Class Service

Easy transaction and Incredibly quickly delivery. Thank You.

By from Unknown location on 15.10.2014 22:46

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Amazing - quick and easy with free first class delivery!

Super easy to choose the Contact lenses that suit you from all the brands and varieties. Receive them next day, with no hustle at all!

By from Unknown location on 15.10.2014 22:40

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Get your lenses here !

These guys have a great range of products and I'd say they're a safe bet for you. My order arrived inside 36 hours.

By from Unknown location on 15.10.2014 21:10

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Slow delivery

Normally I can fully rely on this website for my contacts, I have been using the company for my sight for over 5 years and have only experienced slow delivery twice. However the one time I really needed my contacts, and ordered them with 48 hours notice, they took a week to come. I was disappointed as I have said, this website has usually been reliable and prompt with delivery and I have never received an order wrong.

By from Unknown location on 15.10.2014 20:49

Company replied:

Hello Natalie, Thank you for your order and for taking the time to get in touch. Please accept our sincere apologies for the delay you experienced with your latest order. The delay was due to the manufacturers being out of stock and so we could not immediately replenish our stock levels. We are confident that this will not happen again, and normal fast despatch resumed. However when ordering an expected delivery date is given, and if this date is not acceptable please get in contact with us. We would then do all we could to ensure that you are not left short of lenses. Again we are sorry for an inconvenience caused and thank you for you valued custom at Contactlenses.co.uk. Kind regards, Sophie Contactlenses.co.uk

, 20.10.2014 13:11

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awesome service

Next day delivery with no problem's,a competitive price,I can't see me going anywhere else.

By from Unknown location on 15.10.2014 20:35

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Great quick delivery

5* contact lenses at a fraction of specsavers prices! No dry eyes can keep them in all day too with no problems!

By from Unknown location on 15.10.2014 18:57

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I found it very useful.

I am very happy to use this site, I saved a lot off time, I am happy with the products.

By from Unknown location on 15.10.2014 15:41

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Excellent service at a bargain price

I really can't fault Contactlenses.co.uk - I ordered and they delivered. No problems whatsoever and very quick delivery. I will definitely use them again :-)

By from Unknown location on 15.10.2014 15:33

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Consistently Excellent Service!

I've ordered from contactlenses.co.uk for years now and every time my lenses have arrived without a hitch and extremely fast (often the next day), which is great seeing as I tend to order them once I've already run out of my supply. Thank you very much!

By from Unknown location on 15.10.2014 14:56

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Always delivers without fail

I've been ordering from contactlenses for a few years now and never had an issue. They deliver as always and if there were delays or missing packages, I would call and they send a replacement straight away without fail.

By from Unknown location on 15.10.2014 14:48

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Quick, easy, reliable!

Quick, easy, reliable!

By from Unknown location on 15.10.2014 14:44

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Fast delivery - good customer service

Excellent next day delivery - helpful staff on the phone.

By from Unknown location on 15.10.2014 14:38

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Brill service

Excellent delivery service. Would recommend.

By from Unknown location on 15.10.2014 14:25

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The right lenses and fast delivery

Prices have gone up since I last ordered but I can't argue with them as I need my lenses and are still cheaper than any optician. The delivery was speedy and the website remembered what strength my eyes were. Very quick and easy.

By from Unknown location on 15.10.2014 14:17

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GREAT COMPANY

Fast delivery and items as described, thank you!

By from Unknown location on 15.10.2014 14:15

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fantastic service. next day delivery. no quibble returns. would recommend to friends

I ordered the wrong lenses and did not realise until I had put two in my eyes. I was able to return them easily...no questions asked.

By from Unknown location on 15.10.2014 13:56

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Good company very fast postage

Well recommended !!!!!

By from Unknown location on 15.10.2014 13:55

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No problems - fast and efficient

The delivery was quick, and the contact lenses are exactly what I ordered. It was a very reasonable price compared with other brands.

By from Unknown location on 15.10.2014 12:12

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excellent

fast reliable and cheap, I was paying 30 a month now with these guys its only 15. Usally arrives the day after order. And there good a contacting you via email if an order seems wrong. In 3 years of using only once could I grumble that the individual contact was difficult to open but the contacts were fine and still much cheaper than D&A

By from Unknown location on 15.10.2014 10:08

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Never had a problem.

Competitive prices and excellent service. I have been using this company for a long time and have been happy every time. Free next day delivery has never been late and my lenses have always been in perfect condition. Highly recommended!

By from Unknown location on 15.10.2014 08:42

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First class service

Ordered lenses on Sunday evening, as going on a weekend break. My usual lenses were out of stock, so the delivery date was going to be about a week later. I phoned up and explained that I had no lenses for my weekend away and they offered to send some complimentary lenses. Two days later the complimentary lenses and the correct lenses arrived on the same day. What a perfect service from a company that has gone beyond my expectations.

By from Unknown location on 15.10.2014 07:58

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very good.

very good speed, very good quality and packaging, will introduce it to my friends.

By from Unknown location on 14.10.2014 21:55

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So quick

Very happy with the service. I received my lenses in little more than 24 hours. Easy to pick up the lenses that I needed and it offers quite a few options to try out a few lenses before settling on a pair. Very happy.

By from Unknown location on 14.10.2014 20:00

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Ordering is very simple and the delivery is quick, all while the prices are great!

Ordering can not be made any simpler, with an easy re-order option. Prices are very competitive compared to other lense providers and the delivery is quick! Very convenient and simple at a good price!

By from Unknown location on 14.10.2014 19:55

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Consistently good service

When I order from contactlenses.co.uk I always receive exactly what I ordered and usually it arrives the next day. I've been using them for 8 years and I'm very impressed.

By from Unknown location on 14.10.2014 19:53

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Never had a problem in 10+ years

I am a regular customer and order my lenses through contactlenses.co.uk every month. When I do re-order, they are always delivered to my door within 2-3 days and are always the correct prescription.

By from Unknown location on 14.10.2014 14:36

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Fast and trustwothy

Sometimes when you forget your username or password it can take forever to login and place an order, this was not the case and I'm happy to say the website was easy to use and service very fast!

By from Unknown location on 14.10.2014 13:43

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5 Stars

I have been ordering from this company for over 2 years now. Never had a problem and more importantly next day delivery. Brilliant service. Won't go anywhere else. X

By from Unknown location on 13.10.2014 21:21

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Superb - reliable, quick, simple.

I have been using contactlenses.co.uk for three years and I receive top notch service every single time. It's easy to re-order a previous order, prices are very competitive and I'm always impressed with how quick they are to deliver. Great for me, as I always tend to leave re-ordering to the last minute. :)

By from Unknown location on 13.10.2014 18:22

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amazing !

id recommend you to anyone orders come as quick as the next day , brilliant service x

By from Unknown location on 13.10.2014 18:20

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amazing customer service

After having my order go missing in the post Harry at customer service went above and beyond to make sure I received my order and wasn't left short. Thank you so much, would definitely recommend this company

By from Unknown location on 13.10.2014 17:50

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.