Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
285
based on 15709 customer reviews
4.8

Customer Reviews

Showing 14,501-14,550 of 15,709 items.
Great, fast, reliable

I have ordered contact lenses from this company for the last few years and I cannot fault them at all. What makes it even easier is that you can re- order your last order so no trying to find the lenses you had the last time and you can save your card details for express checkout. Delivery is also very prompt. Thank you for an all round great service :))

By from Unknown location on 02.09.2014 15:29

Was this review helpful to you? Yes or No

Awesome!

This service was fast and I was very happy with my contacts. I ordered brown plano lenses and I received it in 3 days. The ordering process is simple and they are willing to help if you have any queries! will definitley oder again

By from Unknown location on 02.09.2014 14:58

Was this review helpful to you? Yes or No

Specsavers who?

i received my contact lenses in 2 working days, extremely happy with the quality of lenses themselves

By from Unknown location on 02.09.2014 14:39

Was this review helpful to you? Yes or No

No complaints here

Fab, received lenses very quickly and the site is so easy to use. Thumbs up contactlenses.co.UK

By from Unknown location on 02.09.2014 14:20

Was this review helpful to you? Yes or No

Click, order, go

The website was easy to use. I especially like how I can enter and reorder with minimal fuss. Sometimes it takes longer than I like for my order to come. I guess my particular contacts aren't always in stock, but they are good to keep me informed all along the way.

By from Unknown location on 02.09.2014 14:19

Company replied:

Hello Kaye, Thank you for your order and for taking the time to leave a review. It is great to hear that you find our site easy to use. Please accept our apologies for the delivery time of your order not always meeting your expectations, and hope this has not caused you too much inconvenience. The lenses you order are toric lenses which are a more complex lens which are not kept in stock and have to be ordered in from the manufacturer. This can take approx. 7 days to arrive with us and this time was a little longer due to the bank holiday. We value all feedback and I will pass your comments onto our buying team to see what can be done to improve despatch time on these lenses. However we hope that you find our expected despatch dates online useful when ordering, and as always we will keep you informed of the progress of your order. Kind regards, Sophie Contactlenses.co.uk

, 02.09.2014 17:17

Was this review helpful to you? Yes or No

Why do they send out these review spam emails?

"I quite like Contactlenses.co.uk. I hate companies asking you to take time to complete questionnaires or write sentences about ""how did we do?"" You did OK, but it would have been better if you stopped nagging me."

By from Unknown location on 02.09.2014 14:11

Company replied:

Hello Mike, Thank you for your order and for taking the time to leave a review. I am sorry you feel we have spammed you, and that you received an unwanted email from us. We usually only send emails to customers related to their order, however we have partnered with Trust Pilot to ask for customers opinions on how we are doing. Feedback from customers is valuable to us and we can use customers reviews to improve out service and also to increase confidence in out brand. I am sorry for any inconvenience caused to you and I will ensure that you will not receive any further emails of this sort. I hope that you will still consider us for future purchases. Kind regards, Sophie Contactlenses.co.uk

, 02.09.2014 15:08

Was this review helpful to you? Yes or No

Really Really slow delivery...2 weeks

I have ordered contacts before and I usually get the package within 2-3 days at the most. This time it took 2 weeks to actually receive the package and it happen to be at very inconvenient time when I had finished my contacts supply.

By from Unknown location on 02.09.2014 14:00

Company replied:

Hello Luciano, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that we have not met your expectations on this occasion, and for any inconvenience the delay in receiving your lenses has caused you. The J&J Acuvue Advance for Astigmatism have to be ordered from the manufacturer as they are a more complex lens. Due to the bank holiday it took a little longer then usual to receive and despatch the lenses. We greatly appreciate all feedback in helping us to deliver the best possible service to each of our customers and will pass your comments onto our buying team. We value your customer and hope that you will still consider us for future purchases. Kind regards, Sophie Contactlenses.co.uk

, 02.09.2014 17:08

Was this review helpful to you? Yes or No

well priced, delivered quickly, a top quality online service

used these people for around 8 years now, cant fault them and would thoroughly reccomend.

By from Unknown location on 02.09.2014 06:31

Was this review helpful to you? Yes or No

Fantastic service - got them the next day!

Every time I have ordered I have had a very good service. I am especially grateful for the delivery times and the ability to change the delivery address to suit my whereabouts. Many thanks to the team!

By from Unknown location on 01.09.2014 16:29

Was this review helpful to you? Yes or No

Great Service.

Ordered from this website which was quick and easy, and the contact lenses came unexpectedly the next day!! Can't go wrong with that! Will be ordering again and recommending to family and friends!

By from Unknown location on 01.09.2014 08:42

Was this review helpful to you? Yes or No

quick

Ordered on Friday received on Saturday can't say fairer than that cheap in comparison to my opticians

By from Unknown location on 31.08.2014 13:10

Was this review helpful to you? Yes or No

Quick and easy

Fast delivery, easy to reorder every time.

By from Unknown location on 30.08.2014 16:33

Was this review helpful to you? Yes or No

I won't use anyone else

Been ordering my lenses with these guys for years - always quick delivery and never had any problems

By from Unknown location on 29.08.2014 18:49

Was this review helpful to you? Yes or No

Fantastic!

Love them. Ordered my contacts there for the last 18 months. They were great about replacing a lens issue. Contacts come really quickly. Wouldn't use anyone else!

By from Unknown location on 29.08.2014 16:41

Was this review helpful to you? Yes or No

Will use again, great :)

Great service and will use again. I ordered my contacts on the Friday and they got to me by the Saturday. Excellent ⭐️⭐️⭐️⭐️⭐️

By from Unknown location on 29.08.2014 14:50

Was this review helpful to you? Yes or No

very quick service

I was surprised how easy it was to order and how quick the delivery time was..

By from Unknown location on 29.08.2014 14:40

Was this review helpful to you? Yes or No

It's pretty good

The lences is the same as the one I bought in shop, and it's cheaper than that

By from Unknown location on 29.08.2014 14:02

Was this review helpful to you? Yes or No

Quickest delivery!

I'm always sure that when I order lenses they will come within 2 days max. Even though this isn't what is specified on the site, they are definitely under promising and over delivering. Which is fantastic! Always buy my coloured lenses from here. Thanks!

By from Unknown location on 29.08.2014 13:54

Was this review helpful to you? Yes or No

Excellent

Excellent speedy delivery

By from Unknown location on 28.08.2014 18:39

Was this review helpful to you? Yes or No

Tip top service

It was a very easy efficient and quick service, never hD any problems or difficulties. I would recommend for contacts every time

By from Unknown location on 28.08.2014 17:08

Was this review helpful to you? Yes or No

Can't fault the service or the product

I was looking to save money as I felt Specsavers quality was getting worse - lenses ripping too easily. So I searched around and tried one box from Contactlenses.co.uk. Got the cheap Crystal lenses. Fast delivery, good communications and the product is comfortable and so far hasn't ripped. Give them a go. I'll be buying 3 months worth next time to save even more money.

By from Unknown location on 28.08.2014 15:47

Was this review helpful to you? Yes or No

Excellent website that I've used for years for quick and painless re-ordering of prescriptions

Very happy with the service I've received for years now, would and have recommended them numerous times to friends.

By from Unknown location on 28.08.2014 13:59

Was this review helpful to you? Yes or No

very good

normally your time to get the lenses is very good and the crystal lenses are a good trade of quality vs price

By from Unknown location on 28.08.2014 13:51

Was this review helpful to you? Yes or No

Great Lenses

I have been using contact lenses direct for a few years now, they are very good and always arrive very quickly!!

By from Unknown location on 28.08.2014 09:49

Was this review helpful to you? Yes or No

Very speedy dispatch

A little on the pricey side compared to other leading websites but reliability and quickness of dispatch etc are worth every penny. Usually arrive within 24 hours of ordering!

By from Unknown location on 28.08.2014 08:15

Was this review helpful to you? Yes or No

no nonsence service excellent

Purcuased from this company for +5 years no complaints whatsoever excellent

By from Unknown location on 28.08.2014 00:56

Was this review helpful to you? Yes or No

Very happy with the service and products i have ordered

This is the first time i have ordered contact lenses online and i am very happy with the fast delivery and the quality of the lenses. I have now tried a variety of lenses and i am very happy with all of them, i have recommended them to friends.

By from Unknown location on 27.08.2014 22:38

Was this review helpful to you? Yes or No

Fantastic

As I only ware contact lenses when going out somewhere special I don't need to buy in bulk so this service is brilliant fir me ordered and delivered within 2 day have worn my first pair very comfortable easy to take out very pleased

By from Unknown location on 27.08.2014 20:25

Was this review helpful to you? Yes or No

Really Good

I have been using contactlenses.co.uk for the last seven years and they are very reliable. I have only once had defective lenses, and they offered a replacement straight away. Some opticians (especially chains that rely on the guillible) will pressure you into believing this is not a good idea, but it definitely is - demand your prescription.

By from Unknown location on 27.08.2014 19:23

Was this review helpful to you? Yes or No

Efficient and value for money

The contact lenses arrived so soon after I ordered them. I have never had any problems with the contact lenses I have received. I had an eye test recently and the optician said to carry on using these contacts because you have had no problems from them.

By from Unknown location on 27.08.2014 18:09

Was this review helpful to you? Yes or No

Reliable source for lenses!

This site has always been good to me. Well prised lenses and very fast service. Highly recommended

By from Unknown location on 27.08.2014 17:42

Was this review helpful to you? Yes or No

Fantastic service, they were here the next day !

I've used this site for a couple of years now, I've been impressed every time. Easy to use site, very fast delivery and excellent product, oh and much cheaper than the high street !!

By from Unknown location on 27.08.2014 15:35

Was this review helpful to you? Yes or No

perfect every time

order on line check prescription pay and deliver in 3 days so reliable

By from Unknown location on 27.08.2014 14:56

Was this review helpful to you? Yes or No

Fantastic

Incredibly quick first class delivery, fantastic to deal with when I had ordered the wrong pair. Love the lenses I'm wearing. Great job.

By from Unknown location on 27.08.2014 14:49

Was this review helpful to you? Yes or No

Fast delivery

Good quality lenses and very quick delivery

By from Unknown location on 27.08.2014 14:27

Was this review helpful to you? Yes or No

Great value for money

I only wear contact lenses for sport and matches so not for longer than 4 hours. But found them really comfortable. And at more than half the price of my normal lenses I was very satisfied. Very fast delivery too.

By from Unknown location on 27.08.2014 14:23

Was this review helpful to you? Yes or No

Alway 100% for ages now!

I ordered my first pair couple of years ago. Prompt and glitch free! Also they remind me every time with a re-order link. It is a more than 5star service!

By from Unknown location on 27.08.2014 14:13

Was this review helpful to you? Yes or No

Great value and quick delivery!

Have been buying my contact lenses from contactlenses.co.uk for a while now and always happy with the quality, price and really quick delivery. Also, when I received a faulty lens they happily exchanged it.

By from Unknown location on 27.08.2014 14:06

Was this review helpful to you? Yes or No

Amazing service and impossibly fast delivery

I have just started wearing contact lenses again and have been trying a few companies. This one amazed me as they delivered the day after I had ordered! I will stay with them now as they are very good on price and their service is second-to-none. Why would I use anyone else?

By from Unknown location on 27.08.2014 14:05

Was this review helpful to you? Yes or No

Really good value for money!

really good range of contact lenses, and god quality, delivery is really quick, easy to order.

By from Unknown location on 27.08.2014 14:02

Was this review helpful to you? Yes or No

Delivery went a bit wrong

Well, usually really impressed with the service. So quick and easy to order and items come very quickly. This time the post office knocked on the door and one of the boxes of solutions had leaked in the box. Only one, the other two were fine. Didn't complain as usually brilliant service but then received this so thought I'd mention it....

By from Unknown location on 27.08.2014 14:01

Company replied:

Hello Helen, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we provide. However it is not so good to hear that one of your solution bottles was damaged on the journey. Our Customer Support team has been in contact with you and we are sending another bottle to you. Please accept my apologises for any inconvenience the leak may have caused you, and in the future please don't hesitate to contact us with any problems you may have as we will always be happy to help. Kind regards, Sophie Contactlenses.co.uk

, 28.08.2014 09:30

Was this review helpful to you? Yes or No

Happy Customer :)

Great quick service! Very impressed, will be using again :)

By from Unknown location on 27.08.2014 14:01

Was this review helpful to you? Yes or No

Quick, easy and cost effective

Easy to use service, plenty of choice, from economy to high quality. Quick dispatch and reliable service.

By from Unknown location on 27.08.2014 14:01

Was this review helpful to you? Yes or No

quick and efficient as ever!

Have used this company for several years with no problems, dispatch has always been amazingly prompt and my order is without fail here the next day!

By from Unknown location on 27.08.2014 13:58

Was this review helpful to you? Yes or No

Super fast service!

Next day delivery with quality products!

By from Unknown location on 27.08.2014 13:56

Was this review helpful to you? Yes or No

Super speedy service, and no quibble returns!

I love the way you can simply repeat the last order made, and was very impressed with how quickly my lenses arrived. A great, value for money and efficient service. Will be repeating my last order again!

By from Unknown location on 27.08.2014 13:56

Was this review helpful to you? Yes or No

usual great service and prices

This is the way to buy your lenses. Saves heaps of money.

By from Unknown location on 27.08.2014 13:56

Was this review helpful to you? Yes or No

Recommended!

Delivery very prompt- within 2 days. Excellent value for money. Will use again and again

By from Unknown location on 27.08.2014 13:52

Was this review helpful to you? Yes or No

BRILLIANT!

These lenses are amazing as well as being cheap! Don't go funny like my specsavers lenses. Good quality great value

By from Unknown location on 27.08.2014 13:52

Was this review helpful to you? Yes or No

FAB!

So fast, no order errors, excellent service!

By from Unknown location on 27.08.2014 12:27

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.