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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
285
based on 15709 customer reviews
4.8

Customer Reviews

Showing 14,551-14,600 of 15,709 items.
Reliable and fast service!

I always use Contactlenses.co.uk as I find them more affordable than a high street optician and they offer a fast delivery service

By from Unknown location on 27.08.2014 08:41

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EXCELLENT SERVICES

Excellent service and a huge range of Lenses

By from Unknown location on 27.08.2014 06:35

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fast delivery. great contacts for my eyes, thumbs up

Totally would order from them, think they are great contacts for the price do what they say daily contacts that feel good for the whole day :) x

By from Unknown location on 26.08.2014 23:16

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See the difference!

The difference is plain to see, great product and better service. Thank you.

By from Unknown location on 26.08.2014 21:26

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Free next day delivery

Quality contact lenses at a reasonable price with free next day delivery.

By from Unknown location on 26.08.2014 20:22

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You can't buy better

My lenses ALWAYS arrive next day. The service is brilliant, quality excellent. What more could you want?

By from Unknown location on 26.08.2014 19:10

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Bad quality website

Ordered twice as website informed me my payment hadn't gone through. Awful overpriced website

By from Unknown location on 26.08.2014 19:08

Company replied:

Hello Patrick, Thank you for your order and for taking the time to leave a review. I am so sorry to hear that your are unhappy with our service and website. An error with the PayPal signal meant that you were incorrectly informed that your order had not gone through. Please accept our sincere apologies for the inconvenience this has caused you. Our Customer Support team has been in contact with you with details of how to return the duplicate order, free post, for a refund. We greatly appreciate all feedback in helping us to deliver the best possible service to each of our customers and our web team is working hard to get the error rectified. Kind regards, Sophie Contactlenses.co.uk

, 27.08.2014 08:58

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terrific products & service

I use the hydro lenses & they are great as I have really dry eyes. I love that can order quickly & hassle free & they deliver so fast. The quality of the lenses is terrific & they are the most comfortable lenses I have used. Previously I used daysoft which were cheap but made my eyes itchy. These are very comfy even for my very dry eyes.

By from Unknown location on 26.08.2014 17:50

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I love your online shop!

I have found your online shop 3 years ago and have no regrets so since. Always very fast and efficient service.

By from Unknown location on 26.08.2014 15:51

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Never lie about delivery times again !!!

This order was late I needed them for Wednesday and they didn't come til Thursday. Wrecked a lot of a plans to be honest not happy. You're normally really punctual not sure what happened this time like !

By from Unknown location on 26.08.2014 15:43

Company replied:

Hello Shiva, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that we have not met your expectations on this occasion, and for any inconvenience caused to you. You placed your order on the Monday night and the order was despatched for free on the Tuesday using Royal Mail First Class. The majority of orders sent First Class arrive the next day but the delivery time stated is 1-3 days for orders to be received. For guaranteed next day delivery we do offer a premium paid for service. I hope that you will still consider us for future purchases as we value your custom and your feedback. Kind regards, Sophie Contactlenses.co.uk

, 27.08.2014 08:39

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Outstanding service

I have ordered several sets of contact lenses from your company and it is a very simple process , the order always arrives the next day , you are the 'Heiniken' of contact lens mail order companies :-) well done .

By from Unknown location on 26.08.2014 14:44

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Brilliant

Great price, next day delivery, couldn't have asked for better service, will definitely use again

By from Unknown location on 26.08.2014 14:10

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of all the things i buy online, this is the easiest and best

Been using this site for years. Re-ordering is (almost unbelievably) quick and easy and delivery incredibly quick which is just as well as I usually remember to order my lenses when I am down to my last two pairs.

By from Unknown location on 26.08.2014 14:01

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Very quick delivery

I usually get my lenses a bit cheaper (around £8 cheaper for 30 days) but I had to order these lenses at short notice because the other company didn't have stock in so I was willing to pay extra. They arrived really quickly and in plenty of time for my holiday. Thanks very much.

By from Unknown location on 26.08.2014 13:56

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The best company I have ever bought contact lens from!

Punctual delivery, optimum package, amazing material - I am VERY SATISFIED! The contact lens are thin but the good quality of material they have been made allows them to resist to any situation, from gym to shower&steam rooms. I bought monthly contact lens and I change them after one month just for healthy reasons, not because of any kind of loss of flexibility or braking.

By from Unknown location on 26.08.2014 13:00

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Service great, quality of lenses poor

The lenses came quickly and were posted through my letter box without the need for a signature. However the lenses themselves came as a standard size and do not fit my eyes. They are too big which means they become unconfortable within an hour of wearing them. You should advertise these are a standard size and if you have smaller eyes then you should not select these type of lenses.

By from Unknown location on 26.08.2014 12:22

Company replied:

Hello Jennie, Thank you for your order and for taking the time to leave a review. It is great that your lenses came quickly and were posted through your letterbox. However I am very sorry to hear that you are unhappy with the lenses you purchased. Everyone's eyes are different shapes and sizes and lenses also come in different sizes, with information of the specification of the lenses on the product pages. Therefore we recommend sticking to the size of lens that you have been prescribed by your optician. Our Customer Support team has been in contact with you to give you information on how you can return the lenses, free pots, for a full refund. And we hope that you get in contact with us so that we can help you find some lenses that are suitable and comfortable for you. Kind regards, Sophie Contactlenses.co.uk

, 27.08.2014 08:04

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Excellent service

Really happy with the speed of delivery and the excellent service.

By from Unknown location on 26.08.2014 07:43

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great value dispatched speedily and very efficiently!

Ordering was easy, and done very speedily, the contact lenses are brilliant and were delivered very quickly. Great value for money and I will use them again.

By from Unknown location on 25.08.2014 20:59

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Fab service

Great service, quick delivery and a great product.

By from Unknown location on 25.08.2014 19:36

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I have been using this company for several years now....no problems, ever, and it's quick service and easy re-order is excellent.

This is a good company to use, especially for re-orders, which are quick to do online and as long as the post is working, very efficient!!

By from Unknown location on 25.08.2014 18:07

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Very good: 2/3 of the price of my former supplier

Excellent. The bargain lenses are very comfortable, even in an air conditioned building where my old lenses used to cause me problems. I got 90 pairs for the same price as 60 pairs of my old type. I'll be sticking with these guys.

By from Unknown location on 25.08.2014 17:19

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Always quick and reliable service.

I like contactlenses.co.uk because they always make it right - delivery is prompt and orders correct each and every time. I can also view previous orders should I wish to have something different, they make the whole process simpler than getting lenses from opticians.

By from Unknown location on 25.08.2014 17:12

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Fast and reliable

Would recommend to anyone wearing contact lenses...wide choice and super fast delivery!!!

By from Unknown location on 25.08.2014 16:50

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brilliant

Brilliant delivery time and best value money I could find online. Have used before and will have no hesitation in using every time from now on. Thank you!

By from Unknown location on 25.08.2014 16:10

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Eye, eye, what's all this them?

What can I say? Website easy to use Lenses great quality from the cheapest upwards. Delivery, second to none. Two days in my opinion is excellent.

By from Unknown location on 25.08.2014 16:05

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Will definitely use again. Great lenses and easy ordering.

I ordered some daily contact lenses as I had nearly run out of the ones that I get sent from my optician. As I will be getting my opticians lenses in a few weeks I didn't want to spend much and saw the Crystal lenses for a very good price. I ordered just two boxes and it came to half the price of my usual lenses, they are fabulous, I can't really tell the difference (maybe slightly thinner.) I will definitely recommend these lenses and this website to anyone, very easy to order, no minimum boxes and they came very quickly and were well packaged. Thank you!

By from Unknown location on 25.08.2014 15:38

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Best contacts ever

Most comfortable lenses I have worn. Have been wearing lenses for the last 18 years. Oh and the cheapest. Great service too.

By from Unknown location on 25.08.2014 14:54

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Exceptional, top notch service.

I have always been very happy with quality of service and fast despatch of orders from the friendly team at contactlenses.co.uk. Highly recommended.

By from Unknown location on 25.08.2014 14:19

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Brilliant service with speed, product turned up next day.

Product delivered next day, was very quick and the contacts are brilliant quality.

By from Unknown location on 25.08.2014 14:08

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Excellent

Well priced. Dispatched almost immediately and always arrive the next day. Faultless

By from Unknown location on 25.08.2014 14:05

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perfect

Good quality and realistic looking contacts and also superfast delivery!.. happy.

By from Unknown location on 23.08.2014 23:21

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Good job!

Happy to do business with. Quick despatch and posting. Great value for money. 100% recommended.

By from Unknown location on 23.08.2014 18:34

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excellent Service, easy process and fast delivery

Since finding contactlenses.co.uk i have never looked back. I love the reminders they send so i never run out of lenses and the fact that i have my prescription saved in my account to re-order time after time and delivery to my door (through my letter box) in a few days. Fantastic fast easy user friendly system/ service!!!

By from Unknown location on 23.08.2014 15:37

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excellent service!

have used Contactlenses.co.uk several times and found the service very quick and reliable. would definitely recommend them.

By from Unknown location on 23.08.2014 14:24

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Excellent delivery time but doubting lens quality

I have ordered freshlook colourblends (monthly coloured lenses) for a while now and a few of those times I have found that within the first week, one side of my lenses have torn. Recently at the start of this month I ordered a pair and found one eye was torn as I went to put it on within the first week. Having to order another pair now to replace it. The only reason why I haven't switched over to another company is the price. Although I might find a better quality or longer lasting wear if I purchased something else I don't want to spend more since I don't wear them the full month (30 days). I would have liked to see a wider power range on the daily coloured lenses, sadly there isn't hence me having to buy the monthlies. In general the lenses are decent and colour range is ok. Some colours look fake on me but I like the range of colours.

By from Unknown location on 22.08.2014 20:38

Company replied:

Hello, Thank you for your order and for taking the time to leave a review. It is great that you are happy with the delivery time however we are sorry to hear that you are unhappy with the quality of the lenses. The Freshlook Colorblends are our most popular coloured lens and they come directly from the manufacturer, so the quality of the lens is exactly the same as you would get from another supplier. However it could be that you have received a faulty lens and a member of our Customer Support team has been in contact with you to discuss the matter further. In the future if you have any issues with your order please contact us as soon as possible using the 'contact us' tab on the website and we can then look to get this resolved for you. Thank you again for your comments, we value all customer feedback and use it to improve the service we offer. Your comments about the wider power range and range of colours has been passed onto our buying team. Kind regards, Sophie, Contactlenses.co.uk

, 26.08.2014 13:59

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Did what it said on the box

Ordered lenses, 2 days later they arrived. What could be better.

By from Unknown location on 22.08.2014 16:38

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Consistently excellent service

Consistently excellent service

By from Unknown location on 22.08.2014 16:33

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Affordable, quick and easy to use website

Ordered my contact lenses, they arrived within two days. Really good price, really quick delivery, would recommend to a friend.

By from Unknown location on 22.08.2014 16:15

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Great lenses - really happy for a daily use option

I tried these lenses not sure what to expect. I copied the details from my opticians prescription to order and am delighted with the quality of the product. Will definitely keep using.

By from Unknown location on 22.08.2014 14:56

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Great service

Very fast efficient service would use again

By from Unknown location on 22.08.2014 14:10

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Very efficient service

Whole process - from ordering through payment to delivery very straightforward and easy. Plenty of feedback to monitor delivery, although it's so quick you hardly need it. Ordered on a Thursday night and delivered on Saturday morning - excellent. Would recommend without hesitation.

By from Unknown location on 22.08.2014 14:02

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First class

Great service and quick delivery would highly recommended.

By from Unknown location on 21.08.2014 21:42

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perfect

Is the best what I used. Thanks

By from Unknown location on 21.08.2014 19:59

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Bad eyes look good with this deal

First class service, as always.

By from Unknown location on 21.08.2014 18:44

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Excellent service

Excellent service, quick delivery

By from Unknown location on 21.08.2014 18:38

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I always experience excellent sevice from contactlenses.co.uk

I have used this company for a number of years and they never disappoint. I have also recommended them to other contact users.

By from Unknown location on 21.08.2014 16:37

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Good quality,good service,good company.

Easy to make an order. Prompt delivery. I have always had a very fast service,except on 1 occasion ,when the agent did inform me at the start of the order that the item was not in stock,and would take a week. First class service,and a pleasure to deal with.

By from Unknown location on 21.08.2014 16:06

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BEST VALUE CONTACT LENS PROVIDER

Ive been using Contactlenses.co.uk for a couple of years now, always a very speedy delivery and offer the cheapest lenses. Good stuff!

By from Unknown location on 21.08.2014 15:36

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Excellent, speedy service

Got the lenses the very next day, very easy to re-order and change addresses etc., very good all round!

By from Unknown location on 21.08.2014 15:13

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Absolutely flawless service!!!

So cheap, so quick and hassle free- wouldn't use another company !

By from Unknown location on 21.08.2014 14:42

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.