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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
285
based on 15709 customer reviews
4.8

Customer Reviews

Showing 14,601-14,650 of 15,709 items.
Super easy, super fast, super super!

Easy to use, easy to pay and I am always surprised by how fast the package arrives. Never been a problem and been using them for about 5 years.

By from Unknown location on 21.08.2014 14:36

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Most efficient

Easy to use & quick to re-order. Arrived next day.

By from Unknown location on 21.08.2014 14:30

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AMAZING! SUPERBE AND ULTRAFAST SERVICE

Great service. Have bought contacts on this website for about 4 years and never had a problem! Strongly recommended. I usually get next day delivery with First Class post.

By from Unknown location on 21.08.2014 14:13

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Contactlenses.co.uk saved me from my Ugly Betty blues!!!

Contactlenses.co.uk was recommended to me by a friend when I was moaning to her about the cost of my previous supplier of lenses. I was in a grump as couldn't afford them anymore and thought i was going to have to go back to wearing glasses which I absolutely hate doing!! Ordered from them twice now and will definitely continue to do so, excellent prices, amazing speed of delivery and really well packaged! Fantastic service :)

By from Unknown location on 21.08.2014 14:02

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Excellent service

Never had a problem, always delivered within 2 days. First class company to deal with

By from Unknown location on 21.08.2014 14:02

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Sent to wrong address

I changed my old address online to my new address but for some reason my contacts were still sent to my old address. When I phoned customer services, I was advised that there was nothing they could do and that it must've been an error on my behalf - but would submit the issue to the programming team. This issue was not resolved and the process has been pretty bad.

By from Unknown location on 21.08.2014 13:55

Company replied:

Hello Di, Thank you for your order and for taking the time to leave a review. I am sorry that you are unhappy with the service you have received. Our programming team have checked and at the time of the order no address change was made. Therefore the order was sent to the address stored on your account from your last order in 2012. The delivery address was also confirmed to you in your confirmation email. Due to this we are unable to re-send your order. However the order is likely to be retuned by Royal Mail and once we have received the order back we will be able to re-send the order to you or refund. Kind regards, Sophie Contactlenses.co.uk

, 22.08.2014 09:25

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Superb!!

Excellent service, and contactlenses.co.uk is an example of a company that truly thinks about and values their customers. My lenses were despatched on time, their website is seamless and all and all I thoroughly recommend them.

By from Unknown location on 21.08.2014 10:30

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Super quick delivery, great priced product

The 'bargain' contact lenses are actually better than the more expensive ones I've tried in the past. Really pleased with the service provided by contactlenses.co.uk. Have been using them for years and they're always top notch.

By from Unknown location on 21.08.2014 08:47

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Brilliant Company to deal with

I have used this company many times and find i get a first class service. You place your order and they do the rest it is so easy delivered to your door step and never have a problem. I would recommend every one to use them

By from Unknown location on 21.08.2014 07:19

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fabulous service from start to finish

Wont hesitate to use this Company again. Hassle free from start to finish. So pleased I discovered this website and the prices are very competitive.

By from Unknown location on 20.08.2014 20:33

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great service

Great service, quick and reliable. You get informed about everything, and their cheaper range does the job.

By from Unknown location on 20.08.2014 17:11

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Good value for money

Initially thought I wasn't comfortable with them, but soon forgot I had them on. I guess I was simply adjusting to them. Good price, reliable and excellent customer service.

By from Unknown location on 20.08.2014 16:43

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Excellent will definatly use again.

They are excellent. Great value. Fast delivery. I will be using again and telling friends

By from Unknown location on 20.08.2014 15:47

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Brilliant service

Ordered contact lenses with a standard delivery rate and they arrived in 2 days. Excellent service!

By from Unknown location on 20.08.2014 15:09

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Excellent as always

Always delivered incredibly quickly. Wouldn't use anyone else.

By from Unknown location on 20.08.2014 15:08

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Easy to order and fast delivery.

Very simple website and ordering process even when prescription changes. Delivery via normal post so no hassle waiting for deliveries.

By from Unknown location on 20.08.2014 15:05

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Order online for lenses in double quick time!

I have been buying from Contactlenses online for several years now. Their prices remain extremely competitive, their website is easy to use and my order is despatched very promptly. Would highly recommend.

By from Unknown location on 20.08.2014 14:39

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great and easy to use services

Would easy recomend you to use these great services

By from Unknown location on 20.08.2014 14:12

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Excellent

Fast accurate service

By from Unknown location on 20.08.2014 13:52

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simply brilliant!

Correct order, next day delivery, cheaper. After getting some dailies from there, I now got my first monthlies lenses. They fit perfectly! See you in around 3 months :)

By from Unknown location on 20.08.2014 13:51

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5 star

Absolutely brilliant. Easy to use website, speedy delivery. So easy from start to finish.

By from Unknown location on 19.08.2014 21:57

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The website ordering system a little challenging but apart from that good prompt service.

A prompt delivery, I struggling at first with how to pay, may of been me but got there eventually. A good service overall.

By from Unknown location on 19.08.2014 21:26

Company replied:

Hello Tina, Thank you for your order and for taking the time to leave a review. It is great to hear that you received your lenses quickly, however I am sorry that you found our ordering process difficult. We have tried to make it as easy as possible and if you have a spare moment it would be much appreciated and useful to us if you could provide further details of what was causing problems. You could do this by emailing me at sophie@contactlenses.co.uk. Also in the future we are always happy to help with any queries you may have and can contact us using the 'Contact Us' tab on our website. We look forward to welcoming you back in the future. Kind regards, Sophie Contactlenses.co.uk

, 20.08.2014 07:53

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Fast

Good products, cheap and fast!

By from Unknown location on 19.08.2014 19:37

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Good value fast delivery

Lenses very good value and true to their word next day delivery

By from Unknown location on 19.08.2014 18:26

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Fast delivery and great service.

The site has every major brand and a great description of all the different contact lenses which I found really helpful.

By from Unknown location on 19.08.2014 18:09

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I´ve never had any problems - good, efficient service.

I´ve been using this site for quite a few years and I´ve always found it easy to get around and very efficient sending out orders.

By from Unknown location on 19.08.2014 17:16

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So good I would recommend to a friend, in fact I have done !!

Simple and efficient service, and provided you know exactly what you want, its much more convenient for me than travelling to my Optician.

By from Unknown location on 19.08.2014 15:53

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really fast and reliable

I love that I can re-order previous orders and it only takes a minute. Got the contacts the next day, so super fast postage

By from Unknown location on 19.08.2014 15:32

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Crystal clear service

A rapid service even though the prescription required is not standard and always comes earlier than initially advised. The website to order is clear and easy to use and best of all the lenses are half the price of the high street opticians.

By from Unknown location on 19.08.2014 15:13

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Outstanding service

Ordered online before 5pm and my order was delivered the next day. Correct order, comfortable contact lenses and quick delivery.

By from Unknown location on 19.08.2014 14:57

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Very pleased!

I usually purchase my contacts from my nearest opticians, and this site was recommended to me by a friend. Being a student, it was hard for me to pay £50 for a three month supply, and I was disappointed to find that the price had been increased to £65! I ordered a six month supply from this website for £59. The contracts are exactly the same, and I am very pleased.

By from Unknown location on 19.08.2014 14:50

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cheap, fast, quiet

Very cheap contact lenses (for my purpose). Dispatched the following morning, delivered the day after. Doesn't send you too many annoying emails.

By from Unknown location on 19.08.2014 14:46

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Perfect - Thank You

Super-fast, great price, 5star

By from Unknown location on 19.08.2014 14:10

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Speedy service

The service I receive from contactlenses.co.uk is always fast and efficient. My order is always delivered next day! Excellent! Would recommend them to anyone. Thank you! :-)

By from Unknown location on 19.08.2014 13:59

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easy to order

quick & easy, hassle free

By from Unknown location on 19.08.2014 13:57

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5* Service, Highly Recommended

I couldn't of asked for a better service. The contacts are good value for money and the dispatch was super quick. I ordered the contacts in the afternoon and they arrived first time the next day. I will definitely use contactlenses.co.uk again and would recommend there service to anyone!

By from Unknown location on 19.08.2014 08:48

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Excellent

I've been ordering from them for years and they have never let me down! Even when I ordered the wrong thing they changed it before it was dispatched and it still arrived the next day! Can't fault them. Super quick delivery! Excellent service and products!

By from Unknown location on 18.08.2014 22:52

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Five stars - should I say more?

The process of ordering the lenses is extremely simple, the service is very punctual and precise- I could not ask for more. I am very happy to have discovered Contactlenses.co.uk. That's it.

By from Unknown location on 18.08.2014 19:59

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Reliable and super quick postage

A pleasure to deal with. Great selection of lenses. Never had any issues.

By from Unknown location on 18.08.2014 19:20

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Great service!

Really fast delivery!

By from Unknown location on 18.08.2014 18:49

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Outstanding service

I have used contact lens uk for years and I have always found the service excellent .

By from Unknown location on 18.08.2014 17:52

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Great!

They arrived quickly, work just as well as the ones I get from Specsavers but are 1/3 the price and, unlike specsavers, I didn't have to have book and pay for a stupid eye test every 2 months (or it feels like that often) or else be told that I'm not allowed to buy contact lenses. Much better buying them here thanks.

By from Unknown location on 18.08.2014 17:43

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Very quick and very reliable

Can't fault the service. It's very quick and very reliable. I use it all the time. Lovely jubbly.

By from Unknown location on 18.08.2014 16:56

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Great view!

Very prompt service and product in great condition.

By from Unknown location on 18.08.2014 16:15

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Excellent service and products, easy to order, fast delivery, good prices

I have used Contactlenses.co.uk for several years. Their service is excellent, with great range of products, good pricing and fast delivery. It is a hassle free way to order your lenses and also gives you the freedom to try alternative products. Highly recommended.

By from Unknown location on 18.08.2014 15:24

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lenses not good but a quick delivery

I loved the quick delivery! But wasn't pleased with the lenses they were really bad quality made my eyes really dry after wearing them for 3 hours. ..

By from Unknown location on 18.08.2014 15:07

Company replied:

Hello Farhat, Thank you for your order and for taking the time to leave a review. I am very sorry to hear that you are unhappy with the Crystal 1 Day lenses. They are a popular lens but are not suitable for everyone. Our Customer Support team has sent you details of how you can return the lenses for free and we will be able to offer you a full refund. I hope this has not caused you too much inconvenience and that you will consider us for future purchases. It might be best to stick with the lenses that your optician has prescribed so that you know they will be suitable. Kind regards, Sophie Contactlenses.co.uk

, 18.08.2014 15:50

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delivery was next day as promised

Great service, user friendly website so easy to place order with delivery the following morning. Have used these contact lenses for years without any issues

By from Unknown location on 18.08.2014 14:44

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Always excellent service

I've been using these guys for a few years now, and I wouldn't go anywhere else. Always quick to deliver and never had a problem.

By from Unknown location on 18.08.2014 14:26

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fast delivery & good quality

fast delivery, good quality, affordable price. totally worth it

By from Unknown location on 18.08.2014 14:23

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brilliant service

Brilliant service in every way, fast and reliable. Never had a problem when using contactlenses.co.uk!

By from Unknown location on 18.08.2014 14:15

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.