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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14170
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15688 customer reviews
4.8

Customer Reviews

Showing 1,701-1,750 of 15,688 items.
Big savings

1/3 of the price than through my optician. Even taking into account paying for tests etc I'm saving £££s!

By from Unknown location on 14.03.2022 16:05

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I brought lenses that were recommended…

I brought lenses that were recommended on the site as replacements for my regular lenses, the worst lenses I have ever worn! Itchy and dry feeling, never again!

By from Unknown location on 14.03.2022 15:59

Company replied:

Hello ESlack, Thank you for reviewing our product. I am sorry that the alternative lens you ordered was not suitable for you. One of our support team will be in touch to resolve this for you. Kind regards Hayley

Hayley Brown, 21.03.2022 18:10

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ARRIVE VEY QUICKLY.

ARRIVE VEY QUICKLY.

By from Unknown location on 14.03.2022 11:48

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Brilliant Service

Brilliant Service

By from Unknown location on 14.03.2022 10:13

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Satisfied customer

Very good service delevery was within 48 hours. No hesitation in recomending this service

By from Unknown location on 14.03.2022 08:22

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Love this shop

Always quick delivery, always plenty choice in stock! Always use here !

By from Unknown location on 14.03.2022 06:43

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Reliable and quick to deliver

Reliable and quick to deliver - hav ebeen a customer for a long time and have always been hapy.

By from Unknown location on 13.03.2022 21:35

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Fast and easy contact lens ordering

Fast and easy contact lens ordering.

By from Unknown location on 13.03.2022 18:39

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Web site easy to navigate

Web site easy to navigate Product ordered received within few days Lenses received excellent (as usual)

By from Unknown location on 13.03.2022 17:20

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Great stock of contact lenses

Great stock of contact lenses, excellent service and delivery as always!

By from Unknown location on 13.03.2022 16:31

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Always fast accurate and trustworthy

Always fast accurate and trustworthy. I’ve been using this service for 20 years. They’ve never let me down.

By from Unknown location on 13.03.2022 16:21

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Delivery time is getting worse

Delivery time is getting worse ! Used to be next day now its 7 days after you order ! Im looking for another supplier !

By from Unknown location on 13.03.2022 14:49

Company replied:

Hello Bruce, Thank you for reviewing our services. I am very sorry to hear that your order has taken longer than usual to arrive, and that you are considering ordering elsewhere. It was unfortunate that on this occasion your lenses were not instock for immediate despatch. One of our team will be in touch to discuss this further. Apologies again, Kind regards Hayley

Hayley Brown, 14.03.2022 09:58

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Very fast excellent service

Very fast excellent service. Very happy.

By from Unknown location on 13.03.2022 14:48

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This is fantastic value and fast…

This is fantastic value and fast delivery, what more could you want?

By from Unknown location on 13.03.2022 09:11

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Contact lenses online

Easy ordering plus quick delivery and competitive prices, what more can you ask, ok as far as I’m concerned.

By from Unknown location on 12.03.2022 21:39

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Excellent service

Excellent service, I have use this company for almost 3 years. Definitely highly recommended.

By from Unknown location on 12.03.2022 17:49

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Fabulous company

Always super quick delivery. Never any issues. Really simple and easy to use.

By from Unknown location on 12.03.2022 15:12

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Fantastic choice

Fantastic choice, quick and easy to navigate website. Fast delivery.

By from Unknown location on 12.03.2022 14:55

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Fantastic service

Fantastic service. Always quick delivery. Best contact lens company on the internet.

By from Unknown location on 11.03.2022 19:57

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Cheap and do a good job.

Cheap and do a good job.

By from Unknown location on 11.03.2022 16:39

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Always fast and efficient service

Always fast and efficient service

By from Unknown location on 11.03.2022 15:02

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I logged in easily even though my…

I logged in easily even though my previous order was quite a while ago. All order information was there and all I needed to do was just re-order. Delivery took 2 or 3 days. Excellent service

By from Unknown location on 11.03.2022 14:59

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Thank you for your great service!!!

Thank you for your great service!!!

By from Unknown location on 11.03.2022 14:52

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Excellent customer service and speedy…

Excellent customer service and speedy delivery.

By from Unknown location on 11.03.2022 12:14

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Highly recommended

"Used these guys for years, great price, speedy, would highly recommend, great product range, and found that one of the daily ""budget lenses"" was a perfect choice"

By from Unknown location on 10.03.2022 15:04

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This is the first time I have worn then…

This is the first time I have worn then and they are amazing. Feels good once iv put them on.

By from Unknown location on 10.03.2022 15:02

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Do not recommend

Always used to be good years ago. I ordered from them about three weeks ago. I've been given a fake tracking number for the Royal Mail and obviously no contact lenses. Avoid!!

By from Unknown location on 09.03.2022 23:06

Company replied:

Hello Zara, Thank you for your review. I am sorry that on this occasion, you have been inconvenienced by a delayed / lost delivery. I can see we re-sent your parcel and it was attempted to be delivered on the 11th March. One of our support team will be in touch to advise you further. Apologies again, Kind regards Hayley

Hayley Brown, 14.03.2022 09:54

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Amazingly quick service and great…

Amazingly quick service and great customer contact

By from Unknown location on 09.03.2022 09:23

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No email response

Quick delivery, good product. Unfortunately, when I emailed with a query, I was completely ignored, therefore I can’t give more then 3 stars… make that 2 as it was an important query and I’m still mad about it.

By from Unknown location on 09.03.2022 08:08

Company replied:

Hello Ida, Thank you for your review. I am pleased your delivery arrived quickly and you're happy with the product. Apologies that you did not receive a reply to your email query. I have checked your account and cannot see any email linked. One of our support team will email you to discuss this issue. Apologies again, Kind regards Hayley

Hayley Brown, 09.03.2022 12:44

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so easy to use and always delivered in…

so easy to use and always delivered in very good time, even lets you know a different product if your normal lenses are delayed or out of stock!

By from Unknown location on 08.03.2022 22:07

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There are really reasonable price to…

There are really reasonable price to the opticians

By from Unknown location on 08.03.2022 20:50

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one of the best sites for service

one of the best sites for choice, service, value and speed of delivery - thoroughly recommend!

By from Unknown location on 08.03.2022 18:26

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My go to for contact lenses.

My go to for contact lenses. Always fast shipping, easy to use website. I have no reason to use anyone else. 5 stars

By from Unknown location on 08.03.2022 14:50

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Very good service

Very good service, fast delivery. Happy with my product

By from Unknown location on 08.03.2022 13:13

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Exceptional attention.

I messed up my order. I 'chatted' with Sophie. Within seconds she sorted everything. Gave me a secure payment site. The order was delivered the following morning. Superb!!

By from Unknown location on 07.03.2022 16:43

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Fast and efficient

Fast and efficient. Good choice if your normal lenses are not available.

By from Unknown location on 07.03.2022 15:39

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Only buy from this company .because I…

Only buy from this company .because I know I'm getting what I ordered without any fuss. Never any problems and arrive as stated. Thank you

By from Unknown location on 06.03.2022 16:50

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Don’t order from anywhere else being…

Don’t order from anywhere else being using this site for a good few years now and if there is ever any issues they sort them straight away. 5 star service.

By from Unknown location on 06.03.2022 15:23

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Have used this company for many years…

Have used this company for many years and they continue to maintain an excellent service with good prices

By from Unknown location on 06.03.2022 15:12

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Brilliant company-buy your lenses from here!

Brilliant company. I was sooo impressed with the customer service. This will definitely be the website I order all my lenses from. Thank you for sorting my order and making sure I had my lenses so quickly. Sophie was brilliant at sorting my mistake when I ordered the wrong green! They communicate well, you get exactly what you ordered and delivery is quick.

By from Unknown location on 05.03.2022 22:18

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Excellent service as always

Lenses arrived a day earlier than scheduled . It gives you confidence to know that contact lenses uk will always keep you up to date from when ordering to despatch and delivery . The ordering system is straight forward too . I have purchased lenses from them for a number of years and will continue to do so

By from Unknown location on 05.03.2022 17:33

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Due to a problem with delivery by…

Due to a problem with delivery by Johnson and Johnson my lenses to an inordinate amount of time to be delivered . I’m not blaming contactlenses..co.U.K. as the representative apologised for the delay and offered a discount on my next purchase . I hope there will be no further delays in the future .

By from Unknown location on 05.03.2022 16:38

Company replied:

Hello Victor, Thank you for taking the time to review our services. I am sorry to hear that you experienced a delay in receiving your lens order. It is unfortunate when we have delivery issues from manufacturers that this then affects our customers. Apologies again and we look forward to welcoming you back soon. Kind regards Hayley

Hayley Brown, 07.03.2022 11:42

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Was very impressed

Was very impressed. Had been trying to get PureVision 2 lenses from Vision Direct for months and they could not even tell me when they would restock. This company delivered in a week. I have switched my supplier.

By from Unknown location on 05.03.2022 16:06

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Slightly more expensive than the one's…

Slightly more expensive than the one's I was buying but they are very comfortable and very quick delivery, will by again.

By from Unknown location on 04.03.2022 16:34

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The quality is poor

The quality is poor

By from Unknown location on 04.03.2022 14:53

Company replied:

Hello Eva, Thank you for reviewing our product. I am sorry to hear that you were not satisifed with your recent lens order. One of our support team will be in touch to resolve this for you. Kind regards Hayley

Hayley Brown, 07.03.2022 12:36

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Really good service

Great. Delivery is just a few days. Lenses are really great price and even cheap ones are good quality and when I did have a problem they sorted it even though it was my fault

By from Unknown location on 04.03.2022 14:51

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I have used this company for years

I have used this company for years. Any complaints have been dealt with promptly and fairly. They are good products and are delivered fast.

By from Unknown location on 03.03.2022 19:46

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Excellent service so easy to reorder…

Excellent service so easy to reorder and very quick delivery

By from Unknown location on 03.03.2022 18:55

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Quick service with delivery of lenses

Quick service with delivery of lenses

By from Unknown location on 01.03.2022 18:31

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Speedy delivery

Speedy delivery, great products. Been using this company for 5 years now without fail

By from Unknown location on 01.03.2022 15:32

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.