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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14185
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15704 customer reviews
4.8

Customer Reviews

Showing 1,951-2,000 of 15,706 items.
Happy

Happy great service

By from Unknown location on 16.01.2022 18:03

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Excellent value and lenses are great

Excellent value and lenses are great. I find I don't keep them in quite as long but the good value is very pleasing.

By from Unknown location on 16.01.2022 15:40

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Terrific service

Terrific service , have been using them For years . Staff are charming on phone and efficient ., i d never go anywhere else !

By from Unknown location on 16.01.2022 15:04

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Good lenses

Good lenses, had a problem initially tearing the blisters off a strip causing blisters to open. just need to split from top... 1 lens has been bad so far but other than that these are good for the price

By from Unknown location on 16.01.2022 15:01

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Lenses are very comfortable.

Lenses are very comfortable.

By from Unknown location on 16.01.2022 14:58

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Excellent

Excellent, as always

By from Unknown location on 16.01.2022 11:35

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Excellent service and fantastic value…

Excellent service and fantastic value for money

By from Unknown location on 16.01.2022 08:42

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Very disappointed

Easy to use website. Unfortunately the lenses were no good and I know my prescription was right as just had them done but they were extremely blurey, So I won't be 're ordering.

By from Unknown location on 15.01.2022 23:23

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Very good

Thanks for the good service

By from Unknown location on 15.01.2022 21:03

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1st class service as always

I’ve used contactlenses.co.uk for a number of years and wouldn’t now use a different supplier. Your are told in advance if there’s likely to be any delays regarding supplier or stock issues . It’s always been my experience that my order is delivered within the given scheduled dates and you kept up to date if any issues arise! Fortunately in my case there have never been any , top customer service too .

By from Unknown location on 15.01.2022 19:35

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Great

Great, as ever.

By from Unknown location on 15.01.2022 19:23

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Been using for years

Been using for years, had one issue in that time which was sorted quickly and for free. Can’t recommend these guys enough.

By from Unknown location on 15.01.2022 16:31

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Have been using the Monthly Contact…

Have been using the Monthly Contact Lenses which unfortunately have now been removed. If I can get a good alternative with this company, I will stay with them because overall good delivery/customer service. If not I will have to look elsewhere.

By from Unknown location on 15.01.2022 16:11

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Very happy with the service

Very happy with the service. Easy to order, and was delivered promptly.

By from Unknown location on 15.01.2022 15:05

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Ok & trying not to be a grump!

Ok. Used for many years (different account). Reliable and professional. Only gripe is I am used to 24/7/365 with no such thing as a weekend/hols etc... Yeah, I know I can be a grump!

By from Unknown location on 14.01.2022 15:37

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Great customer service

Delivery is normally always quick. During December festive period two weeks had passed and Royal Mail lost my parcel in transit. I called Contactlenses and they send a new parcel out without any extra cost which I received the next day. Great customer service! Have been ordering from them for years.

By from Unknown location on 14.01.2022 15:31

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Always reliable

Always reliable. Very fast delivery.

By from Unknown location on 14.01.2022 14:48

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Good service but prices are pretty high…

Good service but prices are pretty high . Used to be good value for money then they started charging for postage and the prices keep increasing . For that reason will probably be returning to spec savers in the future

By from Unknown location on 11.01.2022 17:16

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Quick and easy to order

Quick and easy to order, faultless service. Highly recommend, used for years without a single issue.

By from Unknown location on 11.01.2022 16:12

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I’ve been using Contactlenses.co.uk for…

I’ve been using Contactlenses.co.uk for years. Their service is impeccable! My lenses are often dispatched the same day and I cannot fault the quality. They are fantastic! My top tip: take advantage of any free eye tests at big companies, ask for your prescription and order from Contactlenses.co.uk!

By from Unknown location on 10.01.2022 22:25

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Good quality lenses and quick service.

Good quality lenses and quick service.

By from Unknown location on 10.01.2022 15:40

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Does what it says

Does what it says. No faff,

By from Unknown location on 10.01.2022 09:27

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I am a regular customer

I am a regular customer as I am very impressed with the service - easy to order, quick to deliver.

By from Unknown location on 09.01.2022 21:21

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I have been a customer for years now…

I have been a customer for years now and the service is second to none . Highly recommend thanks Ian

By from Unknown location on 09.01.2022 21:17

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Excellent contact lenses

Excellent contact lenses. Super price and really quick delivery.

By from Unknown location on 09.01.2022 20:54

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Perfect!

Hey, didn't receive my order, I've complained via customer service so they send me another via recorded delivery, received it quickly and few days later received my first order which they told me i can keep free of charge! Really pleased with a service, brilliant guys! Thank you!

By from Unknown location on 09.01.2022 19:46

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My lenses are easy to use

My lenses are easy to use, very comfortable and perfect for what I need. I would say though that when I tear lense holders apart Sometimes it's very difficult as the perforated edges aren't good. But not too bothered as the Lenses are what matter and they are Fantastic

By from Unknown location on 09.01.2022 15:45

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Arrived the next day

Arrived the next day, great service.

By from Unknown location on 09.01.2022 15:08

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Highly recommended

Have been buying my contact lenses from here for over a year. Really speedy dispatch, efficient communications and excellent price. Highly recommend.

By from Unknown location on 08.01.2022 19:35

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Excellent service

Used this company for years. Always fast delivery, always great prices and never had a problem with any orders.

By from Unknown location on 08.01.2022 19:23

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Very good service good

Very good service good

By from Unknown location on 08.01.2022 17:49

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Used contactlenses.co.uk for a number…

Used contactlenses.co.uk for a number of months now and I can honestly say I wished I would have found this site years ago. Highly recommended and swift delivery.

By from Unknown location on 08.01.2022 16:58

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Needed to change unopened lenses

Needed to change unopened lenses, very simple and prompt reply and helpful.

By from Unknown location on 08.01.2022 15:45

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I had to wait almost 2 weeks for my…

I had to wait almost 2 weeks for my contact lenses to arrive. On ordering at the time I wasn't aware these were not available. I received an email days later to say they were unavailable and would not receive them until the 31st December. I was very disappointed as usually they arrive within a couple of days and have always been extremely prompt on service and delivery.

By from Unknown location on 08.01.2022 08:38

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Good service- fast delivery

Good service- fast delivery, no issues with order contents. Definitely would recommend

By from Unknown location on 07.01.2022 20:23

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Fast delivery, terrible contacts

I wasn’t going to leave a review but got emailed asking for one. I tried this company as my usual supplier was out of stock. I bought Crystal Comfort, which is a similar price to my regular ones. I have been using contacts lenses for years without issues, trying multiple types. I wore the ones from this company for just a few hours before my eyes were itchy, bloodshot, and my left eye started to water constantly. They became very sore by the time I got home and could take them out (after 8 hours use.) I took them out yesterday but my eyes are still so sore I can’t use any others yet! They delivered very quickly, so can’t fault the customer service, but the quality of the product is shockingly poor. First order will obviously be my last.

By from Unknown location on 06.01.2022 19:38

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Always good service,definitely I…

Always good service,definitely I recommend

By from Unknown location on 05.01.2022 18:45

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My contacts were delivered within days…

My contacts were delivered within days as quoted by the company. Even though I have never worn the brand that I ordered they are very comfortable and would buy from them again!

By from Unknown location on 04.01.2022 12:43

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A good product and a speedy service.

A good product and a speedy service.

By from Unknown location on 04.01.2022 11:23

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Highly recommend

Very easy to order with good list of choices explaining the different types. Very quick delivery (free if you spend over £30) good packaging and can be posted through letterbox. Can highly recommend.. been using since first lockdown

By from Unknown location on 03.01.2022 18:26

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Wow what a service

Wow what a service - brilliant everytime

By from Unknown location on 03.01.2022 11:21

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A reliable service.

A reliable service.

By from Unknown location on 02.01.2022 23:06

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Great reliable website which is…

Great reliable website which is trustworthy and so easy to use... Great customer service too.

By from Unknown location on 02.01.2022 21:53

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Outstanding

Outstanding, as ever. Effortless ordering, speed of light delivery, fabulously competitive product. Why would you go elsewhere?

By from Unknown location on 02.01.2022 20:20

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I have been purchasing contact lenses…

I have been purchasing contact lenses from contactlenses.co.uk for a number of years now, the site is very easy to navigate and they always arrive on time.

By from Unknown location on 02.01.2022 18:42

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Wonderful service as always

Wonderful service as always

By from Unknown location on 02.01.2022 16:47

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Extremely quick delivery every time

Extremely quick delivery every time, and rarely any issues with the items. Always well packaged too.

By from Unknown location on 02.01.2022 15:24

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Super quick delivery

Have ordered this product several times and very happy with it. Have to mention super quick delivery considering it was during busy xmas period, well done.

By from Unknown location on 02.01.2022 15:11

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As always a fantastic service and…

As always a fantastic service and excellent price.

By from Unknown location on 02.01.2022 14:56

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Excellent customer service

Excellent customer service, fast delivery.

By from Unknown location on 02.01.2022 14:53

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.