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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14170
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15688 customer reviews
4.8

Customer Reviews

Showing 3,401-3,450 of 15,688 items.
Excellent service

Excellent service! Ordered early one morning and they arrived the next day!

By from Unknown location on 01.08.2020 14:51

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Always had good service, however, no speedy delivery, unless paid for, this time.

Always had good service and usually very speedy delivery, but not this time 2 weeks before lenses were delivered. Normally delivery has been within a couple of day, with no extra payment needed for quick delivery.

By from Unknown location on 01.08.2020 08:45

Company replied:

Hello June, Thank you for your review. I am sorry that on this occasion your lenses did not arrive with you as quickly as expected. Your lenses are a non-stock lens and had to be ordered from the manufacturer, which unfortunately was delayed beyond our control due to the social distancing and lockdown measures in place around the world. Apologies again for the inconvenience, Kind regards Hayley

, 03.08.2020 16:51

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Fantastic service every time

Fantastic service every time. Even in the current circumstances delivery was super fast.

By from Unknown location on 01.08.2020 06:10

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Uncomfortable lenses

Delivery was quick, but the quality of these lenses seems inferior to my usual ones. I've been trying these out for a couple of months and, overall, I'm not happy with them. With these, my eyes frequently get dry and irritated. They have also proved quite difficult to remove on more than one occasion. I would not buy these again.

By from Unknown location on 30.07.2020 20:32

Company replied:

Hello DH, Thank you for reviewing our services. It is unfortunate that the lenses you have ordered appear to not be suitable for you, which would explain the dryness and difficulty removing them. Please feel free to contact our support if you need any advice on what lens to order. Kind regards Hayley

, 31.07.2020 14:44

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Always super fast delivery

Always super fast delivery. Great range of products at good prices.

By from Unknown location on 30.07.2020 13:57

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Have used it my contact lenses for over…

Have used it my contact lenses for over 5 years. Have always been quick and easily contactable for questions. Excellent service!

By from Unknown location on 30.07.2020 09:25

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great

Quick, cheap and convenient!! :)

By from Unknown location on 29.07.2020 18:31

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Fantastic website for contact lenses

Fantastic website to order contact lenses. Cheap and quick in delivery.

By from Unknown location on 29.07.2020 16:06

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Good product being using contact lenses…

Good product being using contact lenses for years. Excellent value good service prompt delivery.

By from Unknown location on 29.07.2020 14:02

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Deliveries are reliable but variable

Generally deliveries are reliable. However the time is variable. My last order has not arrived after about 2 weeks. My precise contact lens size is not available. I need to select the nearest size.

By from Unknown location on 27.07.2020 19:00

Company replied:

Hello David, Thank you for your review. It is unfortunate that on occasions your non-stocked toric lens has to be ordered directly from the manufacturer, which can cause a longer delay then we anticipate. Johnson & Johnson sometime ago reduced the power combinations available in your particular lens, therefore we can only offer the alternative. If the power is not suitable we would recommend discussing this with your optician. Thanks again and apologies for the inconvenience caused. Kind regards Hayley

, 28.07.2020 13:05

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Excellent service and fast postage

Excellent service and fast postage, highly recommend.

By from Unknown location on 27.07.2020 13:56

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Reliable efficient service

3 sets of lenses arrived within 48 hrs. Great reliable and efficient service as usual!

By from Unknown location on 27.07.2020 09:04

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Affordable and very comfortable

Affordable and very comfortable! I work 12hr shifts and their lenses are non drying

By from Unknown location on 26.07.2020 20:56

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In this time

In this time, where everything don't go as smoothly through Royal Mail, this company is trying it's best to deliver as soon as possible. Very good communication.

By from Unknown location on 26.07.2020 20:13

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Always fantastic service

Always fantastic service. I have been using Contactlenses.co.uk for over 10 years and they have never failed in fact they excel every time.

By from Unknown location on 26.07.2020 12:19

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Really good company

Really good company. Always easy to order and quick delivery. Very reliable website.

By from Unknown location on 25.07.2020 14:04

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Ordering from Contactlenses second…

Ordering from Contactlenses second time. Very satisfied with service, everything came on time. High quality products.

By from Unknown location on 24.07.2020 20:12

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Excellent service/friendly staff

Excellent service/friendly staff, no wait times for phones to be answered. Have just started to order on-line which is even easier. Kept informed of delivery status. Lenses delivered promptly/usually arrive the next day. Would recommend.

By from Unknown location on 24.07.2020 15:00

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Perfect online store, the best seller!!!

I have been using this online store for years, perfect seller. The best!!!

By from Unknown location on 24.07.2020 14:30

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Excellent service

Excellent service. Andrew was very helpful.

By from Unknown location on 24.07.2020 11:19

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Excellent

Easy, fast and reliable service. As always.

By from Unknown location on 22.07.2020 14:40

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Great service!!

Great service!!

By from Unknown location on 21.07.2020 20:05

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Thank you very much for your responsiveness!

Thank you very much for your responsiveness! I was really surprised by the sincere and constructive attitude. Good luck!

By from Unknown location on 21.07.2020 19:52

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Quick delivery

Quick reorder Quick delivery Well packaged.

By from Unknown location on 21.07.2020 14:39

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Always super fast delivery and very…

Always super fast delivery and very good prices.

By from Unknown location on 20.07.2020 14:38

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Very reliable, time after time

Always manage a quick turnaround. Reordering is really easy. Prices are very reasonable, and if there are ever any issues, they sort them out quickly. A very good service. I thoroughly recommend them.

By from Unknown location on 19.07.2020 19:35

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Good price and delivery always quick

Good price and delivery always quick

By from Unknown location on 19.07.2020 18:29

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Ordered about 7-8 times now

Ordered about 7-8 times now. Always arrived the next day and never had any issues :)

By from Unknown location on 19.07.2020 17:36

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Quick delivery

Quick delivery, good price. I only use contacts occasionally so finding some at a reasonable price was just what I wanted

By from Unknown location on 18.07.2020 13:47

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Helpful Staff

Spot on. Very helpful staff and quick service. Would definitely recommend and will use again. No issues at all.

By from Unknown location on 17.07.2020 17:40

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Happy chappy!

Good quality lenses at a fraction of the price at my optician! Order has never been more than 4 days delivery from the time I place my order! Excellent service, I would highly recommend!

By from Unknown location on 17.07.2020 16:06

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Great price, quality and fast delivery.

Great price and quality. Arrived within 2days of placing my order, thank you!

By from Unknown location on 17.07.2020 14:29

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Perfect Daily lenses

Perfect as described fast delivery will definitely Use again many thanks

By from Unknown location on 16.07.2020 08:14

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Excellent quality

Excellent quality, reasonably priced and quickly delivered lenses.

By from Unknown location on 15.07.2020 13:51

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Great value

Great value, comfortable contact lenses and always speedy delivery.

By from Unknown location on 14.07.2020 18:14

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Great section of products, excellent service, highly recommended

I've been buying my contact lenses online via Contactlenses.co.uk for a few years now and I've never been let down. I've bought coloured lenses, daily lenses and monthly lenses. More recently, I have been ordering Toric monthly lenses which can take a bit longer to dispatch but I don't think I've had to wait longer that a week for them to be delivered, even during a pandemic! The prices are competitive and I would say that may have been the reason I bought from Contactlenses.co.uk in the first place. I've been happy with the products I've purchased over the years and the communication process is great as well. They keep you up-to-date with your order and when I get the email confirming dispatch, my lenses tend to arrive the following day. A very satisfied customer, thank you!

By from Unknown location on 14.07.2020 15:59

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Prompt delivery

I bought contact lens and solution. Delivery was very prompt (within the week) and packaging was nice and sturdy. Delivery updates were also emailed so you know when to expect it.

By from Unknown location on 14.07.2020 14:24

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I had to wait far to long to receive my…

I had to wait far to long to receive my lenses even though they were in stock. I ordered my lenses on a Wednesday and paid for FIRST CLASS MAIL. I didn’t get them I TIL the following Monday which does not usually happen. I was in need of them for the weekend and went without. I believe this is the fault of Royal Mail but again I missed out as a customer

By from Unknown location on 14.07.2020 13:47

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Package didn't arrive

Package didn't arrive

By from Unknown location on 14.07.2020 07:43

Company replied:

Hello Garry, I am sorry that your order has not reached you, this is very unusual and I can see that you have already been in contact with our support centre to resolve this. Apologies again, Kind regards Hayley

, 14.07.2020 17:10

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Super fast delivery

Super fast delivery, though fees have slightly increased. I have had mostly positive experiences, however, recently my contact lenses took longer than expected. Bar that one experience, I wouldn't normally fault the site. Would use again!

By from Unknown location on 13.07.2020 16:29

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Straightforward to order but I wish the…

Straightforward to order but I wish the packaging was easier to get through a letterbox

By from Unknown location on 13.07.2020 14:11

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Great swift service

Great swift service

By from Unknown location on 13.07.2020 14:08

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Simple inexpensive good service

I buy the lenses for my son and save more than the cost of a paid eye test for the same lenses I would get with a monthly fee package from a well known high street retailer. You shouldn't go to xxx. I get Swift delivery and excellent communication with an easy to use web shop that makes reordering very simple.

By from Unknown location on 13.07.2020 09:13

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Good quality of product

Good quality of product. Very quick deliveries.

By from Unknown location on 12.07.2020 20:55

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Excellent service

Excellent service, prompt deliveries, and a great customer support team. Keep up the good work!

By from Unknown location on 12.07.2020 17:21

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Quick and easy

Always had quick order and delivery at reasonable prices

By from Unknown location on 12.07.2020 15:26

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Just so easy and convenient to re-order…

Just so easy and convenient to re-order each month or less frequesntly if required.

By from Unknown location on 12.07.2020 13:53

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No complaints at all

Always receive my order promptly and easy to reorder.

By from Unknown location on 11.07.2020 13:53

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contact lenses order

Fast service and quick delivery

By from Unknown location on 11.07.2020 07:14

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Excellent service

Excellent service, very comfortable contact lenses & great value!

By from Unknown location on 10.07.2020 22:50

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.