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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 3,551-3,600 of 15,706 items.
Excellent prices

Excellent prices, easy to navigate website. Even during lockdown the delivery has been spot-on. Would highly recommend.

By from Unknown location on 09.06.2020 14:04

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I have been using Contactlenses for…

I have been using Contactlenses for many years and they never fail me.

By from Unknown location on 09.06.2020 13:54

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I have been buying lenses from here for…

I have been buying lenses from here for 15 years and always had great service.

By from Unknown location on 08.06.2020 14:12

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Outstanding service

Outstanding service

By from Unknown location on 08.06.2020 13:58

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Not yet received- 17 days later

I ordered contact lenses on 22/5/20 and on 8/6/20 I still have it received them. They usually come the next day but there is not suggestion that they’ve even been dispatched. I need my contacts to work and drive, and as a doctor my glasses now steam up when wearing a mask or a visor. I’d either like my contact lenses or my money back please.

By from Unknown location on 08.06.2020 13:39

Company replied:

Hello Anna, I am really very sorry that your lens order has not arrived on time. I can confirm the parcel left us on the 25th May to your usual delivery address. Now we are aware of the non-delivery we will of course resolve this for you. One of the customer support team will be in touch first thing and get this managed for you. Again apologies for this and inconvenience this has caused at an even more important time than usual. Kind regards Hayley

, 10.06.2020 16:39

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Perfect

Perfect, comfortable

By from Unknown location on 07.06.2020 18:07

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Very fast delivery.

Very fast delivery. Very comfortable contact lens

By from Unknown location on 07.06.2020 16:31

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Great company- super quick shipping

I have been ordering contact lenses from this website for over 4 years now. Super quick shipping and there is a wide range of different lenses too 👍🏻 never had any issues with this company. Thank you

By from Unknown location on 07.06.2020 13:50

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Excellent product & quick delivery.

Excellent product & quick delivery.

By from Unknown location on 07.06.2020 10:32

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Excellent service

I've used Contactlenses.co.uk for many years and they provide an excellent service. My lenses always arrive a few days after ordering. Very efficient.

By from Unknown location on 07.06.2020 09:41

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Always a great service and very prompt

Always a great service and very prompt

By from Unknown location on 06.06.2020 17:25

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Excellent Product and Service

I came across this company while surfing the internet, looked at their products and found a new brand of really cheap price for daily contact lenses. As the price was really reasnable, I decided to give it a go. Placed my order, Paid, Got an instant confirmation email and the items were shipped in under 24 hours. The contact lenses arrived in 2 days from placing the order and I was really surprised of the excellent quality for these despite of the very reasnable price. They are about 30% cheaper what I used to buy. Will definitly order again and based on my experience, this is an excellent trader to deal with. Thank you Contactlenses.co.uk .. Amazing experience.

By from Unknown location on 06.06.2020 14:18

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Great service!

Great service!

By from Unknown location on 06.06.2020 14:17

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Very fast delivery

Very fast delivery, great product!

By from Unknown location on 06.06.2020 14:01

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Simply & best

The best in price and fast shipping, never failed to deliver quality products and service even when covid19 hit. Extremely satisfied from Six years of ordering. When covid19 hit opticians closed and a lot of services was disrupted and had stock issues. As key worker i never had time off to find opened opticians, but I didn’t need to worry because I knew I can rely on contactlenses.co.uk. with their one click option made everything easier and my order was shipped out fast. Never had any stock issues and the prices are very good for value. Well done to all the staff at contactlenses.co.uk helping us through this difficult time. I highly recommend contactlenses.co.uk. Excellent work!!

By from Unknown location on 06.06.2020 08:45

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Super speedy delivery

Super fast service! Contacts are good value and feel fine in my eyes :)

By from Unknown location on 05.06.2020 22:46

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Highly recommend this company

I always use this company. They are amazingly efficient, always send me what I need, their communication is very good, and the lenses arrive very fast. Easy website as well. Highly recommend

By from Unknown location on 05.06.2020 18:50

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Slow delivery but order correct and got warning of extra delay

Advised of delay when ordered, and that was fine. Just prior to expected deliver date they moved it out again, and while it was delivered bit later than even that expected date, they had at least warned me. Order was correct, and the lenses are good.

By from Unknown location on 05.06.2020 18:50

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Brilliant lenses

Brilliant lenses. I have wore lenses for 20yrs and these are 1 of the most comfortable. Value for money these are by far the best. Very quick delivery also.

By from Unknown location on 05.06.2020 15:33

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Can’t think of a better customer experience

A service that never drops below ‘excellent’

By from Unknown location on 05.06.2020 15:01

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Top Draw

Simple to order and cheap compared to others. However, quality of lenses is top draw. Highly recommended

By from Unknown location on 05.06.2020 14:06

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Kindest most helpful customer service ever by Danielle!

Probably one of the best companies and customer services I’ve ever dealt with! The contact lenses are good quality and very well priced, the delivery process is very fast, and customer service is the best I’ve ever seen. I ordered a few months worth of lenses to my old address, and they had unfortunately already been delivered! I was very stressed and upset about the situation but on the customer service Live Chat Danielle was very very kind and friendly and tried to help me find avenues to fix the issue. After having some difficulties and realising it would take some time to get them returned, Danielle offered to send me some more in the meantime while I get the misdirected contact lenses back to contactlenses.co.uk I was amazing by this act of kindness and great service from the company, so much so that I felt I had to write a review (first I’ve written in a long while! Haha) to express my gratitude and share with everyone how great a company this is. Thank you very much contactlenses.co.uk!

By from Unknown location on 04.06.2020 08:34

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Easy ordering and quick delivery!

Easy ordering and quick delivery!

By from Unknown location on 03.06.2020 13:48

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Brilliant service

Brilliant service, even in lockdown.

By from Unknown location on 03.06.2020 12:13

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Not the first time I used Contactlenses…

Not the first time I used Contactlenses and definitely not the last one. I highly recommend!

By from Unknown location on 03.06.2020 10:35

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Great company, great prices

Great products at great prices and always quick delivery! If only I could convince my partner to use this company as opposed to our local opticians I’d be a very wealthy man.

By from Unknown location on 02.06.2020 13:53

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Excellent customer service

Excellent customer service, efficient and great communication

By from Unknown location on 02.06.2020 13:47

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Can not fault this company at all

Can not fault this company at all. Great prices, great quality and extremely fast delivery. Their customer service team is outstanding as well. Even with COVID my lenses were with me in a couple of days. Highly recommend!!

By from Unknown location on 02.06.2020 10:25

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Excellent and quick service!!

Excellent and quick service!! Best contact lenses you can buy online.

By from Unknown location on 01.06.2020 17:12

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Great lenses.

Great lenses. Very comfortable to wear, and good value for money. Delivered safely and on the stated day.

By from Unknown location on 01.06.2020 14:56

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Fantastic service great prices…

Fantastic service great prices Satisfied new customer Thanks to James for all his help lense are great and very competitively priced

By from Unknown location on 01.06.2020 14:00

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Excellent service

Excellent service, even during lockdown I was able to order lenses, which arrived by courier rather than post. I've been using contactlenses.co.uk for years with zero problems I would thoroughly recommend

By from Unknown location on 01.06.2020 13:53

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Quick easy to order

Quick easy to order, and delivery speedy.

By from Unknown location on 01.06.2020 12:46

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Brilliant service always next day…

Brilliant service always next day delivery

By from Unknown location on 01.06.2020 08:11

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Excellent Experience ordering contact…

Excellent Experience ordering contact lenses from Contactlenses.co.uk The contacts were delayed at the post but they were quick to respond my messages. The quality of the lenses is also good. Recommend them!

By from Unknown location on 31.05.2020 15:53

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speedy service

Contact solution was dispatched and sent out so quickly. I was very impressed!

By from Unknown location on 31.05.2020 07:33

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Excellent service

Excellent service, delivered in 24 hours

By from Unknown location on 30.05.2020 14:20

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Great service ......

Great service ....... as always !!!

By from Unknown location on 27.05.2020 15:49

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Excellent service

Excellent service

By from Unknown location on 27.05.2020 13:48

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Excellent Service I will definitely use…

Excellent Service I will definitely use again

By from Unknown location on 25.05.2020 19:22

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Ordered on 14th May and it hasn’t…

Ordered on 14th May and it hasn’t arrived yet.

By from Unknown location on 25.05.2020 14:43

Company replied:

Hello Arlanda, I am sorry to hear that your lens order has not reached you within our usual times. I can confirm your order left our centre on the day you placed the order with us. Your account shows our team has been in touch, made the necessary address checks and a replacement signed for order is on its way to you. Apologies for the inconvenience this has caused. Kind regards Hayley

, 26.05.2020 18:04

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some of the contact lenses are damaged…

some of the contact lenses are damaged and very painfull. long delivery.

By from Unknown location on 24.05.2020 15:21

Company replied:

Hello Pawel, Thank you for your review. I am sorry to hear that on this occasion your lenses have not been 100% satisfactory, this is very unusual and we will be in touch to rectify this. As for the long delivery, we wold assume this was due to the increased volumes and safety measures in place currently with Royal Mail as your order left our centre the same day as you had ordered with us. I apologise for any inconvenience caused. Kind regards Hayley

, 26.05.2020 18:01

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I ordered contacts and they didn’t turn…

I ordered contacts and they didn’t turn up soo got in touch with the company and the matter was rectified straight away a now have my new contacts

By from Unknown location on 23.05.2020 16:22

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Order placed and delivered the next…

Order placed and delivered the next day. Not only that, I had to do an online chat to amend my address and that went very smoothly too. Well done. Thank you very much

By from Unknown location on 23.05.2020 15:02

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I was having problems trying to order…

I was having problems trying to order my lenses. But your team set everything up for me. Great service. Been a customer for 2 years never had a problem with the service I have received.

By from Unknown location on 23.05.2020 14:24

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Excellent company to deal with

Excellent company to deal with, great range and service.

By from Unknown location on 23.05.2020 12:50

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Always a pleasure

Always a pleasure to buy my contact lenses from a great company , super fast delivery in these lockdown days

By from Unknown location on 23.05.2020 10:27

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Wonderful from start to finish

Wonderful from start to finish. Very easy to navigate website. Easy to order and a very speedy delivery. Would recommend and will be definently be using again.

By from Unknown location on 23.05.2020 09:39

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Comfy lenses

Comfy lenses, fit great and super value for money

By from Unknown location on 22.05.2020 20:51

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Product arrived when promised in good…

Product arrived when promised in good condition. What more is there to say?

By from Unknown location on 22.05.2020 16:01

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.