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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 6,351-6,400 of 15,708 items.
Thank you

Had a problem with the shipment. After sale service directly sent me new packaging without any comment!

By from Unknown location on 14.07.2018 10:25

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Amazing service

Amazing service, I received my received my contact lenses within a few days of ordering. Would definitely recommend Contactlenses.co.uk

By from Unknown location on 14.07.2018 07:21

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Quick easy ordering and prompt…

Quick easy ordering and prompt delivery. Good service and happy to recommend on the basis of this.

By from Unknown location on 14.07.2018 06:50

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I ordered my lenses and paid for first…

I ordered my lenses and paid for first class postage yet recieved my lenses 3 days later. I was not able to wear them the day I needed them

By from Unknown location on 13.07.2018 17:23

Company replied:

Hello, Thank you for your review. Our first class postage is free if the order is over the value of £30. We estimate delivery can take between 1-3 days. We do offer next working day option for £5. I am sorry that your lenses did not arrive when required. Kind regards Hayley

, 13.07.2018 18:47

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World Class Service

Honestly I hardly write reviews however I felt I have to this time... A truly amazing company which I can not fault at all! I've been using them for years and not a single issue. The best part of it is the FREE next day delivery, AMAZING keep it up please. BTW loving the new logo & design :)

By from Unknown location on 13.07.2018 16:17

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Great delivery very quick!!!and the…

Great delivery very quick!!!and the quality of the contact lenses is as expected perfect!!!

By from Unknown location on 13.07.2018 14:34

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very quick and efficient service

very quick and efficient service

By from Unknown location on 12.07.2018 18:46

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Fast efficient service as always!

Fast efficient service as always!

By from Unknown location on 12.07.2018 14:48

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Saved my previous prescription for…

Saved my previous prescription for lenses so it took me a few minutes to reorder and it arrives the next day! Fantastic experience !

By from Unknown location on 11.07.2018 20:05

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Good quick service and easy to order

Good quick service and easy to order

By from Unknown location on 11.07.2018 18:28

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Excellent service.

Excellent service. Easy ordering process. Quality product, great value.

By from Unknown location on 11.07.2018 14:25

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Fast reliable service

Fast reliable service

By from Unknown location on 11.07.2018 10:38

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I have been buying my contact lenses for over 15 years

I have been buying my contact lenses from contact lenses.co.uk for over 15 years. I have moved house multi times and also emigrated to Australia for 6 years and they delivered there also ! Can’t rate them highly enough great service all round

By from Unknown location on 11.07.2018 09:51

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Always been a quick service.

Always been a quick service.

By from Unknown location on 11.07.2018 09:21

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Correct Order Delivered Quickly

Correct order, delivered quickly - though not my usual contact lenses, is my usual brand, so as close as I could get to the type I normally wear - and what I ordered are great! Many thanks to the team at Contactlenses!

By from Unknown location on 11.07.2018 08:45

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contact lens

Always order from this company fast and efficient company. Friendly staff

By from Unknown location on 11.07.2018 06:16

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Great value and service

Great price, great service, very comfortable lenses, was using day soft but they were stinging my eyes, some times tearing and the packaging is so much better with these.

By from Unknown location on 10.07.2018 18:31

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Just as good as more expensive…

Just as good as more expensive contacts. Was paying OneVision £30 per month but for that I get a years supply. No brainer really. Easy to handle and fit. Easy to take out.

By from Unknown location on 10.07.2018 15:26

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Excellent

Excellent, no fuss service. Will use again and again.

By from Unknown location on 10.07.2018 14:31

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Excellent service with a great product…

Excellent service with a great product at low prices.

By from Unknown location on 09.07.2018 16:57

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Excellent

Excellent! As usual they have been fast and precise. Definitely I would recommend contactlenses.co.uk

By from Unknown location on 09.07.2018 14:54

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Fast delivery great quality and price

Fast delivery and good price for lenses. Lenses are great quality and a lot cheaper than the brand I was using before.

By from Unknown location on 09.07.2018 14:50

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Quick fast service 😀

Quick fast service 😀

By from Unknown location on 09.07.2018 14:44

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Great customer service

Great customer service, and very quick to despatch and deliver. Great prices on all contact lenses.

By from Unknown location on 08.07.2018 18:04

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Good value contact lenses and prompt…

Good value contact lenses and prompt delivery

By from Unknown location on 08.07.2018 14:07

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Great service

Great service. Next day delivery as normal. Good price for lens. Only slight negative is now the extra £3.00 for postage. But I guess it's just a sign of the times. Been using this company for around 5 yes. Only ever had one issue and it was very quickly resolved, so no complaints at all.

By from Unknown location on 06.07.2018 23:46

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Easy to use website and very prompt…

Easy to use website and very prompt deliver

By from Unknown location on 06.07.2018 17:22

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Fantastic lenses

I’ve used this company for years. They lenses are always brilliant quality and delivery is extremely quick.

By from Unknown location on 06.07.2018 16:44

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Great contact lenses for good price

Great contact lenses for good price. Really pleased. Fast delivery and we'll packaged. ☺

By from Unknown location on 06.07.2018 16:28

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Excellent service and excellent prices

Excellent service and excellent prices. Won't order from anywhere else now.

By from Unknown location on 06.07.2018 16:12

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Fantastic

Fantastic! I have only had to contact customer services once and that was due to a mistake which I had made on my very first order. Although the mistake was my fault, my order was immediately replaced FOC. Re-ordering is quick and easy and my lenses usually arrive the day after ordering. The lenses themselves are the same lenses I previously used from a well known high street opticians.... but they are almost half the price from Contactlenses.co.uk

By from Unknown location on 06.07.2018 14:43

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Love love love the service that you…

Love love love the service that you provide! So quick and efficient and hassle free. Particularly love the reorder button

By from Unknown location on 06.07.2018 14:42

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Excellent company

Excellent company I would recommend this company to anyone. Easy to use reorder no problems with this supplier Do not use any one else Try for your self.

By from Unknown location on 06.07.2018 12:20

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The actual lenses are fine and the cost…

The actual lenses are fine and the cost is okay, however the packaging does not go through the letter box as the box was too thick. I work nights and to be woken by the postman when I am asleep is defeating the object of having them posted.

By from Unknown location on 06.07.2018 07:07

Company replied:

Hello Susan, Thank you for your feedback. I am sorry that our delivery of your lenses was an inconvenience, this is not what we would have hoped. The size of the majority of our packaging is made to fit through most letterboxes however we are looking into making then even smaller. Apologies again and thank you for bringing this to our attention. Kind regards Hayley

, 09.07.2018 17:09

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Parasitic 3rd Parties

Using parasites like Trustpilot & PayPal are huge mistakes which will only be apparent in the years to come. You should trust in your own inhouse skills! Remember where you heard it first.

By from Unknown location on 06.07.2018 06:00

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This was my first time ordering from contactlenses.co.uk

This was my first time ordering from this company and I’m very pleased. I thought since I live in the US that I would have to wait awhile for my order but it shipped very quickly! I will definitely be ordering from here from now on! Thank you so much!

By from Unknown location on 06.07.2018 03:45

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Great service

Great service! Ordered in the afternoon received the next day! Really reasonable and great quality...

By from Unknown location on 06.07.2018 03:44

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Great prices and good selection

Great prices and good selection, easy to order.

By from Unknown location on 05.07.2018 22:57

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First 2 times I placed order I got my…

First 2 times I placed order I got my order in 4-5 business days and quality of the lenses were really good. But last 2 times I ordered I received them really late. I didn't even receive the last order yet it has been 18 days today its still in route. I'm not really pleased with my orders

By from Unknown location on 05.07.2018 17:15

Company replied:

Hello Erdem, Thank you for your reply. I am so sorry to hear that your order has not yet arrived. We would expect a delivery to the US to have arrived within 7-10 working days. I have asked our customer support to get in touch with you and look into locating your order. Apologies again, Kind regards Hayley

, 05.07.2018 17:25

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thank you contactlenses.co.uk

i have bought my contact lenses for about the last 10 years from contactlenses.co.uk and have always been 100% happy and haven't even bothered looking elsewhere. Lenses arrive in double quick time, well packaged and cheap as chips, probably cheaper!

By from Unknown location on 05.07.2018 16:17

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frequebt customer.

Have purchased many times and always received order within a few weeks even if website says the lenses I use are not in stock. I have one eye very different from another and have had no issues reordering my contact lenses. I am careful to get a contact lens check every year and it is important to keep these up.

By from Unknown location on 05.07.2018 15:58

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Easy to order online

Easy to order online. Speedy delivery . Good variety of lenses online. Good quality and competively priced

By from Unknown location on 05.07.2018 15:10

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Always quick

Always quick, efficient service

By from Unknown location on 05.07.2018 14:56

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Ordered and delivered incredibly fast

Ordered and delivered incredibly fast! Lenses fit perfectly and lasted all day at a festival with no irritation (and I hadn't worn contacts for over a year).

By from Unknown location on 05.07.2018 14:55

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Arrived very quickly

Arrived very quickly. Would not think twice about using this company again. Brilliant

By from Unknown location on 05.07.2018 14:49

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I really appreciate your swift service…

I really appreciate your swift service and response to my order, also I liked the follow up you are doing. Thanks a lot Mohammed Alsaqaf

By from Unknown location on 05.07.2018 14:47

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Excellent Service and totally recommend them.

I have used your service for many years and every time the service has been excellent. Excellent products and the very prompt delivery the next day, its a service that I am so pleased to use, you never fail me. Excellent products, service and delivery 5 stars every time for me.

By from Unknown location on 05.07.2018 08:52

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Dailys

Good quality and excellent delivery

By from Unknown location on 04.07.2018 20:57

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Seamless ordering and delivery

Seamless ordering online. Followed up with a courtesy call as I have an unusual prescription. Lenses received two days later. I’ll definitely be using them again.

By from Unknown location on 04.07.2018 19:24

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Always prompt and always reliable

Always prompt and always reliable. Best contact lense service I’ve experienced with prices to suit every budget and need.

By from Unknown location on 04.07.2018 18:46

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.