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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 6,801-6,850 of 15,708 items.
Good service

Good service, no problems.

By from Unknown location on 30.04.2018 15:58

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Easy to reorder and superfast delivery.

Easy to reorder and superfast delivery.

By from Unknown location on 30.04.2018 15:48

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Always great.i love shopping from this…

Always great.i love shopping from this site.

By from Unknown location on 30.04.2018 15:47

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I would recommend this company to…

I would recommend this company to anyone who is looking for affordable yet comfortable contact lenses I stumbled upon this website by accident and I’ve been using it for almost 2 years now

By from Unknown location on 30.04.2018 15:31

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Very satisfied!

Very satisfied!

By from Unknown location on 30.04.2018 08:58

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Fast and efficient

Fast and efficient

By from Unknown location on 29.04.2018 20:28

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I have been using you for a while now…

I have been using you for a while now and usually very reliable. However on this occasion your communication was very lacking. I ordered lenses on 21st March. When the delivery was a week overdue, I called as I had no contact. I was told the lenses were out of stock but another manual order was to be made and I would have the lenses 'within the next few days.'They didn't arrive. I got an E Mail saying they would be delivered approx 23rd April. I could wait or cancel my order. I did get my lenses nearly a month late. I think you should communicate more often and clearly if there is to be a delay.

By from Unknown location on 29.04.2018 15:38

Company replied:

Hello Jackie, Thank you for being a customer of Contactlenses.co.uk and for your recent order. Please accept our sincere apologies for the delay with your lenses on this occasion. There was a delay with some of the toric lenses reaching us and we had to reorder your lenses in for you. Customer service is very important to us and we are sorry that you were not kept informed as to the progress of your order. Thank you for your feedback which is always appreciated and useful as it helps us improve the service we offer to all customers. Our customer support team will be in contact to discuss this further. Again we are sorry for the delay and the inconvenience caused. Contactlenses.co.uk

, 29.04.2018 16:57

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My Toric lenses took over 2 weeks to be…

My Toric lenses took over 2 weeks to be delivered. Customer services people were very helpful but the delay caused a lot of inconvenience.

By from Unknown location on 28.04.2018 09:02

Company replied:

Hello, Thank you for your recent order with us. Please accept our apologies that your order took longer than expected to arrive with you. There had been some delays with certain toric lenses arriving with us from our supplier. We appreciate that getting orders to our customers on time is of the utmost importance and we really are sorry for the inconvenience this delay has caused. Our customer support team will be in touch to discuss this further with you. Contactleneses.co.uk

, 29.04.2018 16:44

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Will definitely be ordering again!

Excellent service and no hassle! So much better value and service than high street retailers and arrived so quickly!

By from Unknown location on 28.04.2018 06:16

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Best company ever and very quick…

Best company ever and very quick delivery. Dansk: I kan sagtens benytte dette firma, de er super gode.

By from Unknown location on 27.04.2018 17:31

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First class service

Always a first class service! Look no further reliable expedited delivery and extremely reasonably priced! Keep up the great work team Contact Lenses.co.uk!

By from Unknown location on 27.04.2018 15:23

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Best services i ever seen

Best services i ever seen

By from Unknown location on 27.04.2018 15:22

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Undelivered item

I still do not have my lenses after waiting for them for a week now.

By from Unknown location on 27.04.2018 15:13

Company replied:

Hi Fiona, Thanks for your order and I am sorry you have not yet received it. The order was sent with our next working day service and DPD tried to deliver on Monday and on Tuesday, however, were unable to as no one was home. They did leave a calling card with options and details both times and we also emailed you with further details yesterday. Your order is currently at the DPD depot and there are various options available for delivery. I will ensure our support team send you another email with all the details you need. Please accept my apologies that you have not been able to receive your order sooner. Contactlenses.co.uk

, 27.04.2018 15:53

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Good product

Good product 1st class postage meant item arrived the next day, however prices have risen steeply in past year so i'm looking into other online contact lens stores.

By from Unknown location on 26.04.2018 22:27

Company replied:

Hi Anna, Thanks for being a customer and for your recent order. Happy to hear that your order arrived next day. Apologies if you feel our prices have risen steeply. Last year there was a small increase in price on your lenses and we did introduce a delivery charge for orders under £30. We do feel that we are still competitive compared to other online stores and I hope you will still consider us for future purchases. Kind regards, Sophie Contactlenses.co.uk

, 27.04.2018 15:00

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Easy ordering system & fast delivery!

The online ordering service for my contacts was so simple. There was plenty of information on the type I wanted. Very good range of contacts available. Payment procedure was very simple. No hidden extra charges. Ordering via my mobile took less then 5 minutes. My contacts came through the door in less then 36 hours. This was my first order, but I will definitely use them again. You can also save the prescription, so ordering is faster on your next visit. Very pleased with this company and it's service. 10/10

By from Unknown location on 26.04.2018 19:16

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Perfect service

Perfect service, strongly recommended for all!

By from Unknown location on 26.04.2018 17:01

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Fast and Efficient Service

This is always a fast and efficient service from Contactlenses website. Highly recommend!

By from Unknown location on 26.04.2018 15:29

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Excellent service

Excellent service

By from Unknown location on 26.04.2018 15:22

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Thank you!

It was create! Thank you!

By from Unknown location on 26.04.2018 15:17

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Thoroughly Recomend

I have been a customer for a number of years and always found their products and customer service excellent. They are efficient, fast and reliable.

By from Unknown location on 26.04.2018 11:17

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Excellent service

Excellent service, fast and efficient

By from Unknown location on 25.04.2018 21:24

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Very happy as this is the most reliable…

Very happy as this is the most reliable supplier ever. I usually order the last minute and get my lenses delivered within one or two days tops.

By from Unknown location on 25.04.2018 18:38

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Exceptional service

Exceptional service

By from Unknown location on 25.04.2018 18:17

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Super easy to order

Super easy to order. Speedy delivery. Been using for years and never disappointed.

By from Unknown location on 25.04.2018 17:23

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Good service and quick delivery would…

Good service and quick delivery would definatley use again

By from Unknown location on 25.04.2018 16:35

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Top site

Top site, top service. Use them!

By from Unknown location on 25.04.2018 16:24

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Always fast delivery

Always fast delivery, never missed an order or got it wrong, excellent service!

By from Unknown location on 25.04.2018 15:41

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Easy and simple to use

Easy and simple to use. And the re-ordering process is a breeze as well.

By from Unknown location on 25.04.2018 15:27

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Prompt service

Prompt service - next day delivery. Prices competitive and quality great

By from Unknown location on 25.04.2018 14:40

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Always satisfied with the consistent…

Always satisfied with the consistent order updates and quick delivery. Thank you.

By from Unknown location on 25.04.2018 11:26

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Fantastic service!

I've been using Contactlenses for over 8 years now, consistently brilliant!

By from Unknown location on 25.04.2018 08:10

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Excellent service and product

Excellent service and product

By from Unknown location on 25.04.2018 02:44

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Great product and service

Used these contact lenses for over a year. Never had a problem with the product or service. Would highly recommend, that's why I am a returning customer.

By from Unknown location on 24.04.2018 21:49

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Recommend this website

Ordered from this website and smooth from placing the order to delivery. The contact lenses arrived promptly, are comfortable to wear and are really great value. Will definitely be a repeat customer. Definitely recommend it.

By from Unknown location on 24.04.2018 16:11

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brillant and excellent company

brillant and excellent company

By from Unknown location on 24.04.2018 15:38

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Always fast and efficient

Always fast and efficient

By from Unknown location on 24.04.2018 15:32

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Fast reliable service and very cheap…

Fast reliable service and very cheap compared to the high street

By from Unknown location on 24.04.2018 15:23

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Always quick

Always quick, efficient, even sends replacements within days. Took back my lenses I had mistakenly ordered in the wrong power and refunded! Super helpful and quick on email!

By from Unknown location on 18.04.2018 09:28

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Great value

Used them for years, recommended

By from Unknown location on 16.04.2018 16:20

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Very efficient service

Very efficient service. Lenses always arrive the day after ordering them.

By from Unknown location on 12.04.2018 17:26

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Ordered on a Saturday and delivered by…

Ordered on a Saturday and delivered by Tuesday. No trip require to the post office collection as fitted quite easily in my letter box. 10/10 for easiness of purchase right through to delivery of product.

By from Unknown location on 27.03.2018 21:04

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Easy to use website

Easy to use website, great service, good prices.

By from Unknown location on 27.03.2018 06:55

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Great website!

After my cousin had recommended you because she praised your service I thought I’d give it a try and I wasn’t disappointed! Everyone who works for this site have been a great help! Keep up the good work!

By from Unknown location on 27.03.2018 06:29

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Fast well packaged delivery

I've been using contactlenses.co.uk for many years and they've always been excellent. Fast, well packaged delivery of my lenses at an excellent price.

By from Unknown location on 26.03.2018 18:49

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Usually delivery of lenses is within a…

Usually delivery of lenses is within a week but on this occasion it was closer to 2 weeks.

By from Unknown location on 26.03.2018 17:53

Company replied:

Hi Joe, Thank you for your order and for taking the time to leave a review. Please accept my sincere apologies for the delay with your order this time - as you know we are usually really speedy. We had a large shipment of lenses delayed which caused a few issues. All resolved now and next time you order we will be back to same day despatch. Kind regards, Contactlenses.co.uk

, 27.03.2018 19:17

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Great site

Excellent products and very fast delivery. Wouldn’t use anyone else

By from Unknown location on 26.03.2018 16:14

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Satisfied Kiwi.

Reordering was so straightforward , delivery to New Zealand so efficient and reasonably priced. A great service as always, (5 years as a customer after leaving UK).

By from Unknown location on 26.03.2018 16:08

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Super fast

Super fast, efficient delivery as always.

By from Unknown location on 26.03.2018 15:29

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Great service

Great service

By from Unknown location on 26.03.2018 15:24

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Excellent speedy service.

Excellent speedy service.

By from Unknown location on 26.03.2018 10:43

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.