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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14159
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15676 customer reviews
4.8

Customer Reviews

Showing 7,851-7,900 of 15,676 items.
Great price and super quick delivery

Great price and super quick delivery. Thanks!

By from Unknown location on 23.08.2017 15:12

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I've been using this site since 2005 …

I've been using this site since 2005 and love the free delivery. Was very disappointed to see the delivery charge. I didn't have time to shop around to see if I can get cheaper elsewhere but I will before next purchase. Such a shame as I've only ever bought from you during last 12 years?

By from Unknown location on 22.08.2017 16:48

Company replied:

Hello Liz, Thank you for your feedback. and for your continued custom over the years. We have unfortunately had to recently introduce a postage fee for orders under the value of £30. With the continued price rises to us, we were unable to continue to absorb these costs and therefore a £3 delivery fee has been introduced. To confirm however, any order value of £30 and over qualifies for our free first class delivery which I can see you qualified for on this order. Apologies again that this introduction has affected you. Kind regards Hayley

, 23.08.2017 11:28

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Lenses arrived within 2 days

Lenses arrived within 2 days. Excellent price and service.

By from Unknown location on 22.08.2017 15:27

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Easy to use and next day delivery great …

Easy to use and next day delivery great service will be using on a regular basis

By from Unknown location on 22.08.2017 15:13

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Excellent

Excellent easy to view website, luxury of repeat orders - literally one click! Late evening orders delivered within 2 days, sometimes even the next day.

By from Unknown location on 22.08.2017 14:05

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Easy website

Easy website, best thing is the next day delivery...been using for years i would nit go anywhere else as their prices are great too!

By from Unknown location on 21.08.2017 21:42

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Great prices and delivery is super …

Great prices and delivery is super quick. Been using them for many years

By from Unknown location on 21.08.2017 18:20

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Great price and fast delivery

Great price and fast delivery - perfect when i always leave it until last minute!!

By from Unknown location on 21.08.2017 16:43

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Very quick and reliable service.

Very quick and reliable service.

By from Unknown location on 21.08.2017 15:49

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Absolutely Fabulous

Great service, ordered Sunday arrived Monday.

By from Unknown location on 21.08.2017 15:47

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Speedy delivery and great value as …

Speedy delivery and great value as always

By from Unknown location on 21.08.2017 15:41

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Excellent service and quality of lenses …

Excellent service and quality of lenses but really disappointed that the free postage has disappeared

By from Unknown location on 21.08.2017 15:35

Company replied:

Hi Beth, Its great to hear you are pleased with our service and lenses you have purchased. We have had to recently introduce a postage fee for orders under the value of £30. With the continued price rises to us, we were unable to continue to absorb these costs. I can see that due to this, you decided to order a few more boxes of lenses and therefore qualified for free first class postage. Thats great! Thanks again and for your continued custom. Kinds regards Hayley

, 24.08.2017 12:20

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I am a new customer and was given an …

I am a new customer and was given an estimated despatch date of 10 days as my lens (Hydron 06) was not in stock but received it earlier: 1 week later. I will remain a customer as am happy with service.

By from Unknown location on 21.08.2017 14:13

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Always quick and reliable

Always quick and reliable. I was a bit disappointed to see postage changes, which adds £3 to my order but still, I trust this company and would rather pay £3 more than risk it with a different company.

By from Unknown location on 21.08.2017 10:17

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Excellent services ordered on Thursday …

Excellent services ordered on Thursday after midnight and received in Saturday morning post.

By from Unknown location on 19.08.2017 20:51

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Seamless from start to end

Love ordering my contacts... Open Safari, type 'con' and it already knows where I'm going, login and hit reorder. Simple, and spot on delivery too! Maybe you could start a saved payment card to make it even easier?

By from Unknown location on 19.08.2017 16:37

Company replied:

Hello Sammi, Its great to hear that you found our mobile site easy to use and navigate. We do offer a saved card details area at the moment, which you can easily add to via the 'Your account/Sign-in' area. If you need any further help or info, please feel free to get in touch. Kind regards Hayley

, 21.08.2017 09:50

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An excellent service

An excellent service, my lenses arrived the next day😊 l would recommend and use again.

By from Unknown location on 19.08.2017 14:52

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Have used this website for many years …

Have used this website for many years so was surprised that a £3 postage and package fee has now been added when it has always been free. Increased the price by 20%

By from Unknown location on 19.08.2017 00:48

Company replied:

Hello Keith, Thank you for your feedback. and your continued custom over the years. We have unfortunately had to recently introduce a postage fee for orders under the value of £30. With the continued price rises to us, we were unable to continue to absorb these costs and therefore a £3 delivery fee has been introduced. To confirm however, any order value of £30 and over qualifies for our free first class delivery. Apologies again that this introduction has affected you. Kind regards Hayley

, 21.08.2017 09:36

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Incredibly simple and quick …

It's incredible how simple and quick their service is. Everything is explained well and items are dispatched immediately. I only shop for my lens here and have never had my lens out of stock or a problem with delivery. The ease of my shop is HEAVEN!

By from Unknown location on 18.08.2017 22:37

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Excellent service as usual.

Excellent service as usual.

By from Unknown location on 18.08.2017 11:06

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Quick and easy, very pleased

The order was very easy to make, arrived really promptly. Very please with the product.

By from Unknown location on 18.08.2017 07:19

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Always reliable and trustworthy

Always reliable and trustworthy. They have never let me down.

By from Unknown location on 17.08.2017 16:20

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Very quick next day delivery

Very quick next day delivery, price has gone up slightly recently though.

By from Unknown location on 17.08.2017 15:24

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Used to be free delivery

Used to be free delivery. Now suddenly it isn't. Will now look elsewhere.

By from Unknown location on 16.08.2017 19:19

Company replied:

Hello Mandy, Thank you for your feedback. It is unfortunate that we have had to recently introduce a postage fee for orders under the value of £30. With the continued price rises to us, we were unable to continue to absorb these costs and therefore a £3 delivery fee has been introduced. To confirm, any order value of £30 and over qualifies for our free first class delivery. Apologies again, Kind regards Hayley

, 17.08.2017 15:51

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Excellent service

Excellent service, contact lenses arrived within a day of placing the order. Will definitely purchase from this company again.

By from Unknown location on 16.08.2017 18:33

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I love it

I love it , delivery comes so quick contacts very comfortable I could wear them all day, The only thing I wish that could happen is we could get commission every time we buy or something in return,

By from Unknown location on 16.08.2017 17:41

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Perfect seller

Perfect seller

By from Unknown location on 16.08.2017 16:06

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Very speedy despatch and delivery

Very speedy despatch and delivery! Recommend to anyone.

By from Unknown location on 16.08.2017 12:45

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Very fast delivery!

Very fast delivery!

By from Unknown location on 16.08.2017 05:50

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Years of fantastic service

Having been using contactlensedirect for many years and have had many many excellent experiences. The crystal monthly lenses that I use are comfortable and will stay comfortable through a 10h+ day

By from Unknown location on 15.08.2017 21:33

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Brilliant service!

Brilliant service!

By from Unknown location on 15.08.2017 20:24

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Excellent service and product,will …

Excellent service and product,will definitely be using them again

By from Unknown location on 15.08.2017 17:24

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Very fast service

Very fast service, perfect lenses :) will use again and recommend

By from Unknown location on 15.08.2017 17:18

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Crystal hydro dailies

Crystal hydro dailies this by far the best contact lens site I have ordered from(tried lots) and been wearing lenses for many years fast service excellent prices

By from Unknown location on 15.08.2017 17:03

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recieved my lenses earlier than …

recieved my lenses earlier than expected . great service verry happy with it 😊

By from Unknown location on 15.08.2017 16:44

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Excellent service as always

Excellent service as always

By from Unknown location on 15.08.2017 15:49

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JUST WHAT I ORDERED

This is the third time that I have ordered contact lens solution from contactlenses.co.uk now and my opinion hasn't changed at all. Easy ordering system on their website (you can click the 're-order' button if you want the same as last time), delivery is quick and items came through in good condition with no problems. This time I was out when the package was delivered but it wasn't a problem as it was delivered by Royal Mail and they put a card through and I just picked up the package from my local depot. I definitely would recommend this site.

By from Unknown location on 15.08.2017 07:59

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Fantastic product and very quick …

Fantastic product and very quick service,,

By from Unknown location on 14.08.2017 20:20

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Am very much satisfied with your …

Am very much satisfied with your product and delivery on time thanks

By from Unknown location on 14.08.2017 19:11

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Excellent service!

Years of hassle free service and always prompt delivery. My most recent order got lost on the post though, right before I was due to go on holiday. I emailed to see if anything could be done and within a day Andrew had re-sent my oder. He even made sure it would get to me before I had to leave for my flight the next day. Absolutely excellent customer service and yet another reason I'll be recommending this company to fellow contact lens wearers.

By from Unknown location on 14.08.2017 17:00

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Excellent service

Excellent service

By from Unknown location on 14.08.2017 16:50

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Great service

Great service, good prices.

By from Unknown location on 14.08.2017 16:21

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Brilliant speedy delivery every time.

Brilliant speedy delivery every time.

By from Unknown location on 14.08.2017 15:52

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Amazing service

Fabulous- order one day & lenses arrive the next. What's not to like?!

By from Unknown location on 14.08.2017 15:43

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Brilliant value for money

Brilliant value for money. Very comfortable lenses. Fast delivery too.

By from Unknown location on 14.08.2017 15:40

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Fast and reliable

Fast and reliable

By from Unknown location on 14.08.2017 10:06

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Great as always a shame about having to pay postage

Great as always a shame you now need to pay postage, would have preferred to pay a little more a box, acknowledging prices have changed very little over time.

By from Unknown location on 13.08.2017 20:03

Company replied:

Hello David, Its great to hear you are pleased with our service. It is unfortunate that we have had to recently introduce a postage fee for orders under the value of £30. With the continued price rises to us, we were unable to continue to absorb these costs. I can see that due to the postage fee, you decided to order a few more boxes of lenses and therefore qualified for free first class postage. Thats great! Thanks again and for your continued custom. Kinds regards Hayley

, 24.08.2017 12:19

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My first contact lenses !

I ordered my first coloured contact lenses. Received them on time as stated. Only worn them once! but they look great, I ordered the grey coloured lenses. Thinking of ordering the Hazel coloured ones next.

By from Unknown location on 12.08.2017 21:25

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Great service and excellent delivery

Great service and excellent delivery - many thanks

By from Unknown location on 12.08.2017 19:28

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Ordered 3.30pm and got my lenses at …

Ordered 3.30pm and got my lenses at 11am the following they. The lenses are nice too and easy to take off which I always struggle with that.

By from Unknown location on 12.08.2017 17:35

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.