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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 8,401-8,450 of 15,708 items.
Excellent service.

Excellent service.

By from Unknown location on 01.06.2017 10:47

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Quick simple and right every time

Quick simple and right every time

By from Unknown location on 31.05.2017 16:05

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Really prompt service both online and …

Really prompt service both online and on the phone. Got my contact lenses from these guys when Specsavers had decided to discontinue them.

By from Unknown location on 31.05.2017 15:08

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Always arrive on time

Always arrive on time, great service and Value.

By from Unknown location on 31.05.2017 14:38

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Great service

Great service. Easy and quick

By from Unknown location on 31.05.2017 14:19

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Highly recommended

Fast delivery and clear, comfortable lenses for a bargain price. Will definitely be ordering again.

By from Unknown location on 31.05.2017 14:18

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Reliable service

Speedy delivery and contact lenses always arrive in perfect condition.

By from Unknown location on 31.05.2017 12:55

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I would definitely recommend …

I would definitely recommend contactlenses.co.uk - they are a brilliant product and you get brilliant service every time.

By from Unknown location on 30.05.2017 14:56

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Brilliant service as usual

Brilliant service as usual - thank you so much

By from Unknown location on 30.05.2017 14:48

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My order was delivered next day as …

My order was delivered next day as usual. Great service

By from Unknown location on 30.05.2017 14:29

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Product arrived as ordered and with no …

Product arrived as ordered and with no delay. Excellent service and at a good price .

By from Unknown location on 30.05.2017 14:26

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Impressive

Great value and range of products and speedy delivery

By from Unknown location on 30.05.2017 13:27

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First class service.

First class service.

By from Unknown location on 30.05.2017 12:28

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Always excellent service

Always excellent service, would recommend.

By from Unknown location on 30.05.2017 08:30

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Excellent company and fantastic …

Excellent company and fantastic service, order arrives within two days. I would recommend contactlenses.co.uk without hesitation, and the Crystal Hydro Dailies are the best lenses I have ever used and at an affordable price. WendyM

By from Unknown location on 29.05.2017 22:56

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As always

As always! Great service!

By from Unknown location on 29.05.2017 20:54

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Unrivalled service

I've been using contactlenses.co.uk for over 7 years now and I have not been let down once. In fact on a couple of occasions when out of stock of my usual lenses they have over delivered on expectations and with the same efficient service given me higher quality lenses. By far the best service from any online company I have used. I couldn't rate this company any higher. Keep up the good work!

By from Unknown location on 29.05.2017 18:53

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Been using this company a long time …

Been using this company a long time now! Only ever had one issue and that was sorted ASAP to my satisfaction I would recommend thoroughly

By from Unknown location on 29.05.2017 17:37

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Definitely recommend

Great value, efficient dispatch and delivery - perfect! I've used this site several times and will continue to.

By from Unknown location on 29.05.2017 16:53

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a pleasure to deal with

easy to order, fast shipping. reliable service. thank you.

By from Unknown location on 29.05.2017 16:43

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Always excellent service

Always excellent service - been using Contactlenses.co.uk for years - no complaints at all.

By from Unknown location on 29.05.2017 16:31

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It's a good company. Worth a go.

Good company and worth a go. I use them every month.

By from Unknown location on 29.05.2017 16:26

Company replied:

Hello Zaylin, I am sorry that you are very disappointed that we have introduced a postage charge. It is unfortunate that we can no longer absorb the rising postage costs and like most other online companies, now charge £3 for any orders under £30 in value, however we continue to offer free First Class delivery on orders £30 and over. I am sure you will find is a low minimum value and postage charge compared to many other sites. Again I am sorry that this change will unfortunately persuade you to look elsewhere. Kind regards Hayley

, 10.08.2017 12:00

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Ordered lenses last Tuesday on 1st …

Ordered lenses last Tuesday on 1st class delivery. Still not turned up

By from Unknown location on 29.05.2017 15:24

Company replied:

Hello Mr Morton, Apologies for the non-delivery. It is most unusual for first class to have not yet reached you by now. I have asked one of our customer support team to get in touch to resolve this for you. Kind regards Hayley

, 30.05.2017 09:14

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always order from here

always order from here, excellent all round

By from Unknown location on 29.05.2017 15:23

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First class service quick delivery good …

First class service quick delivery good quality lenses at a great price highly recommended

By from Unknown location on 29.05.2017 15:13

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Excellent!!

Excellent!!! Have been getting my contact lenses from you for about 8 years now and can't fault anything. Super quick delivery and excellent service. My daughter has started getting them now and she is very pleased too.

By from Unknown location on 29.05.2017 14:56

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Quick delivery

Quick, next day delivery. Lenses used thus far have all been undamaged.

By from Unknown location on 29.05.2017 14:36

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Crystal one day lenses

Easy to select and buy the product and prompt delivery. Optical prescription in steps of 0.25. All same back curvature and lens diameter, so no choice needed there. The product (Crystal one day) is good.

By from Unknown location on 29.05.2017 10:14

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Amazing service 👍👍👍

Amazing service 👍👍👍

By from Unknown location on 28.05.2017 21:42

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first class ,fast delivery at a good …

first class ,fast delivery at a good price I will use them in future

By from Unknown location on 28.05.2017 16:27

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Perfect

Perfect, like always. Thanks

By from Unknown location on 28.05.2017 13:52

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Very quick service and an excellent …

Very quick service and an excellent lens. Even with my astigmatism, they're good.

By from Unknown location on 27.05.2017 16:04

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Fast delivery

Fast, easy ordering and delivery. Will definitely use again.

By from Unknown location on 27.05.2017 14:13

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I prefer to have lenses delivered to my …home

I prefer to have lenses delivered to my home or alternatively to the local post office, the last order was left at a neighbour, not ideal for me.

By from Unknown location on 26.05.2017 20:42

Company replied:

Hello David, Apologies for any inconvenience caused during this delivery. I can see that due to a non-delivery, on this occasion we decided it was the best option to re-send your order on a signed for delivery which is the reason the post person would have delivered to your neighbours if you were not available. Please be aware, if it is more convenient, you can choose an alternative delivery address when creating a new order each time. Kind regards Hayley

, 30.05.2017 09:12

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ordered on the friday and as usual …

ordered on the friday and as usual received the very next day,always a pleasure and will continue to order on a regular basis.

By from Unknown location on 26.05.2017 16:22

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5 stars

Very reliable. Never had to wait long for my lenses. Great communication. Highly recommend. Thank you.

By from Unknown location on 26.05.2017 15:31

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Perfect as always :)

Perfect as always :)

By from Unknown location on 26.05.2017 14:44

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Have used Contactlenses.co.uk many …

Have used Contactlenses.co.uk many times and have never had a problem. Ordering and re-ordering is straightforward, delivery is always within a couple of days, box fits through letterbox so no parcels left on the doorstep and my order has always been correct. From my experience I'd be happy to recommend

By from Unknown location on 26.05.2017 13:01

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Been ordering contacts on this website …

Been ordering contacts on this website for over two years. They are much cheaper than places like specsavers & always fast delivery! Couldn't fault them! 5 stars!

By from Unknown location on 25.05.2017 20:04

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Excellent Service

Excellent, super fast service!

By from Unknown location on 25.05.2017 16:30

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Ordered half way through the afternoon

Ordered half way through the afternoon, lenses arrived next day by first class. Also had to call as I had a (Facebook-caused) login problem, got through to someone straight away who immediately knew what the problem was and corrected it. Would recommend to anyone.

By from Unknown location on 25.05.2017 14:51

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Great price and fast delivery.

Great price and fast delivery.

By from Unknown location on 25.05.2017 14:51

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Wonderful service

Wonderful service, wonderful product!!!!

By from Unknown location on 25.05.2017 14:22

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Excellent service as always

Excellent service as always - I have used this service for many years and never had any problems.

By from Unknown location on 25.05.2017 06:23

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A personal service

Although an on-line service, contactlenses.co.uk still manages to answer phone enquiries and deal with customers one to one. Problems are resolved with courtesy and speed. I unreservedly recommend this company.

By from Unknown location on 24.05.2017 18:50

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As always very fast and efficient …

As always very fast and efficient service

By from Unknown location on 24.05.2017 18:03

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Great service at a cheaper price

I have used you for close on fourteen years and found your services excellent. I have to pay 40€ in Spain for the lenses that cost from you £7.50

By from Unknown location on 24.05.2017 17:35

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Always a speedy and efficient service

Always a speedy and efficient service

By from Unknown location on 24.05.2017 16:40

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Very speedy & accurate service

Very speedy & accurate service

By from Unknown location on 24.05.2017 15:43

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I ordered wrong contact lenses

I ordered wrong contact lenses, but they sent the correct one right away even without waiting for the wrong ones to return. Good business, definitely use again

By from Unknown location on 24.05.2017 15:42

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.