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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 8,901-8,950 of 15,708 items.
Excellent Company

I foolishly hadn't changed the address when I ordered my last contact lenses. I contacted via email and the lenses were delivered to my new address 2 days later. Brilliant.

By from Unknown location on 24.03.2017 08:15

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Fast and good service

Fast and good service

By from Unknown location on 23.03.2017 22:31

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Easy to use and very quick delivery

Ordered one day and delivered the next. Doesn't get much better.

By from Unknown location on 23.03.2017 20:24

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Speedy delivery every time

So easy to re-order or start from scratch and the contact lenses always arrive so quickly! The only reason there isn't 5 stars is because of the polystyrene beans in the packaging which I really don't see as necessary as there aren't enough to stop the smaller lens boxes sliding around in the big box if there aren't 6 boxes of lenses to fill it. The lenses are well protected anyway. Ditch the polystyrene please! :)

By from Unknown location on 23.03.2017 16:47

Company replied:

Hi Kate, Thanks for your review and the 4 stars. I completely agree, the filler for your order was not needed so I apologise for this. Must have been an error during despatch. I have passed on your feedback and also asked that our customer support team get in touch just to confirm a few details. Thanks again, Kind regards Hayley

, 27.03.2017 14:08

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Fantastic

Lens always here next day - never any problems - graat service and quality

By from Unknown location on 23.03.2017 16:38

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Excellent

I would recommend this company to anyone as they are so efficient. Sometimes I am so busy I forget to order my lenses so I order in the morning and can guarantee a next day delivery. BRILL

By from Unknown location on 23.03.2017 16:34

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Excellent Service

Great selection of products and my delivery has always arrived within two days!

By from Unknown location on 23.03.2017 15:42

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Quick and easy

Very easy to use website. The re-order option is useful. Extremely quick delivery. A reliable company that I am more than happy to order from again and again.

By from Unknown location on 23.03.2017 15:37

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Swift delivery

I came back from holiday aware that I was due to change my Contacts but I didn't realise I didn't have new ones. I had to order quickly and received them within 3 days

By from Unknown location on 23.03.2017 15:34

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Gold star

Very reliable. If you need contacts quick because you've lost or damaged your last pair,this company will save you. Great prices and alternative choices. What more can I say.

By from Unknown location on 23.03.2017 13:12

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Speedy and efficient service.

Many thanks for your very rapid and efficient response to my order. I received the lenses sooner than I expected and was kept informed from order/purchase through to dispatch. Thanks again.

By from Unknown location on 22.03.2017 18:38

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Delivery

Great prompt delivery and was very pleased with lenses

By from Unknown location on 22.03.2017 16:22

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Wouldn't go anywhere else

I have used contactlenses.co.uk for a few years now and would not go anywhere else. The service is reliable and fast. Customer service is also great.

By from Unknown location on 22.03.2017 16:17

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Good service and good product

Easy to order and excellent service. Good product

By from Unknown location on 22.03.2017 12:11

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Great news

If ever there's a time when you need lenses it's Friday Monday seems like tomorrow and your as tired as a dog never fear just use this quick and easy way for lenses to be sent to you and guess what?they will arrive before you know it.First times are special and this was a first I'll be coming back for seconds....

By from Unknown location on 22.03.2017 07:58

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Amazing Service

I hadn't used this site for a while, however, it was so easy to use snd order my lenses.

By from Unknown location on 21.03.2017 22:14

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Contact lenses

Order was diverted in fantastic time and quality was brilliant.

By from Unknown location on 21.03.2017 20:18

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Excellent service

I have used Contactlenses for a number of years and have always been pleased with prompt delivery of a very good product at good prices.

By from Unknown location on 21.03.2017 16:03

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Fast delivery!!!!

Very fast delivery thank you!!!

By from Unknown location on 21.03.2017 00:09

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Great Service

I need a non standard power for my lenses and no one ever has them in stock, however I had them in just a couple of days from these guys, really impressive. Well done thanks

By from Unknown location on 20.03.2017 18:16

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Excellent

Competitively priced, great service and extremely quick delivery. Have been using for a couple years now

By from Unknown location on 20.03.2017 16:25

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Amazing

Quick service as always - next day delivery and the order is always correct! Highly recommend

By from Unknown location on 20.03.2017 15:34

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Great service

Have been using for several years now always a first class speedy service , great value

By from Unknown location on 20.03.2017 15:30

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Quick dispatch and delivery.

Quick dispatch and delivery. very competitive price and range of product.

By from Unknown location on 20.03.2017 15:25

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just excellent service

Order one day......receive the next. No Fuss, just reorder previous order - about the easiest thing to order on the internet. been with Contactlenses.co.uk for over 5 years now. Reasonable price and have never charged me for 1st class delivery. packaged well, never short or incorrect. Cant say any better than that. Thank you Julie Marshall

By from Unknown location on 19.03.2017 12:36

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Great Service let down by Royal Mail

I've used this company for a long time and the items have always been dispatched on the same day and generally arrive the next day. I would recommend them to anyone. However, Royal Mail are a little inconsistent and on the last deliver (or rather non-delivery) they let the company down. After 4 to 5 days I checked the local delivery office and they found the parcel but would not release it without an undelivered card, which I had not received. On checking, he found that it was not linked to a card and had not even been sent out for delivery.

By from Unknown location on 19.03.2017 11:33

Company replied:

Hello Dyfrig, Thank you for your feedback. I apologise that you were inconvenienced and delayed in receiving your lens order. Royal Mail are usually very efficient and deliver over 90% of our orders next day. This will hopefully have been a one off issue, but should you be affected again, please get in touch with our customer support team. Kind regards Hayley

, 20.03.2017 13:52

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Great service - Royal Mail delivery-terrible

This is a great service Never a problem Just hate Royal Mail delivery The past 4 orders have been problematic

By from Unknown location on 18.03.2017 21:43

Company replied:

Hello Stephanie, Im pleased you are happy with our service and I apologise that the delivery service has let us down on some occasions. I have asked that our customer support team get in touch with you for a little more info. Kind regards Hayley

, 20.03.2017 13:49

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Fabulous. Why go anywhere else?

Order made, dispatched and soon with me. Always the same and completely reliable.

By from Unknown location on 18.03.2017 20:59

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Poor service

Price increase and poor slow service. Left without contact lenses for over a week. Will not using contactlenses.co.uk again.

By from Unknown location on 18.03.2017 20:19

Company replied:

Hello Mr Marvi, I apologise that your lens order had not reached you as quickly as we would of expected. I can you have been in touch with our customer support team regarding the non-delivery. Our prices have fluctuated over the last few years which is to be expected. However the price of your lens has been lowered and this has been consistent for the last 2 years. We appreciate your continued custom, and apologies again for the slight delay this time. Kind regards Hayley

, 20.03.2017 09:00

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Colour blend lenses

Prompt delivery and excellent service, as always. Fully recommended.

By from Unknown location on 17.03.2017 22:10

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Efficient

I've been ordering lenses from here for quite some time. I have always received my lenses promptly without delay and I've never experienced any problems whatsoever.

By from Unknown location on 17.03.2017 17:33

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still waiting

Ordered 1 week ago and said dispatched the same day but still waiting for them to arrive!! Not a good start for my first order

By from Unknown location on 17.03.2017 16:52

Company replied:

Hi Neil, Please accept our apologies that your order has not yet arrived. It was sent out to you on the 10th of March and should have arrived by now. Our Customer Support team will be in touch by email to get this sorted out for you ASAP. Kind regards, Hayley **Update - order has been re-sent and has now been received**

, 20.03.2017 15:32

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Fast efficient and good product

Fast efficient and good product

By from Unknown location on 17.03.2017 15:19

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Excellent speedy delivery.

Very easy to order online and received lenses next day

By from Unknown location on 17.03.2017 15:07

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Excellent service

No problems through ordering to delivery! Would recommend

By from Unknown location on 17.03.2017 10:45

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Perfect

Turned up really quickly

By from Unknown location on 16.03.2017 16:07

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If you dont get your lenses here, you're missing out

Fantastic company. Massive selection of lenses and always have what I need in stock. Free first class post delivery is a god send and contacts can even arrive the next day!! The amount of time, effort and money I've saved ordering from Contactlenses.co.uk is brilliant compared to using repeat order services from opticians. You have a life long customer in me and you can count on my business for a long time to come. Thanks.

By from Unknown location on 16.03.2017 15:17

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Brilliant!

Wonderful service - easy ordering - well packaged - super fast delivery - fantastic product - perfect in every way !

By from Unknown location on 16.03.2017 13:10

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Good service , very quick and efficient .

Been buying contact lenses from this company for a while now , and always happy with the service .

By from Unknown location on 15.03.2017 23:07

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Excellent Service

Have used Contactlenses.co.uk for several years now and have always been delighted with the excellent service. Thank you

By from Unknown location on 15.03.2017 20:53

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Hoorah

Fast efficient service prompt delivery and site easy to navigate. Lenses seem good value probably somewhat delicate compared to my pŕeviious lenses but not enough to be a problem. Very happy so far!

By from Unknown location on 15.03.2017 18:46

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Always Reliable

Have used contactlenses.co.uk for years and they've always been reliable and well priced.

By from Unknown location on 15.03.2017 16:57

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Excellent

I've purchased my contacts of contact lenses.co.uk arrive fast and excellent quality. Never had a problem ordering andhave reccomended to lord of people

By from Unknown location on 15.03.2017 16:49

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Efficient

Order and ALWAYS received following day

By from Unknown location on 15.03.2017 16:10

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Biofinity night and day contact lenses

Fantastic service, I'm a regular customer, order online and receive my lenses the very next day. Same product I used to buy from the opticians but a lot cheaper. Can't fault the service.

By from Unknown location on 15.03.2017 15:29

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Easy and reliable

Re-ordering service is quick and easy. First class delivery arrived the next day. Lenses are always in stock even though I have a high prescription.

By from Unknown location on 15.03.2017 15:18

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quick service

used this company for a while, pleased wirh products and pricing !

By from Unknown location on 14.03.2017 15:51

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1st class

So really fast delivery - came the next day. Hassle free - Whenever I have had to call them they have been super helpful and supper nice! Thanks : )

By from Unknown location on 14.03.2017 12:13

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Very fast delivery and great service.

Brilliant. On time and great service. Easy to use website as well.

By from Unknown location on 14.03.2017 08:19

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Highly recommended,I am a happy customer definitely :-)

Quick delivery, good price. Who needs anything else? ☺️

By from Unknown location on 14.03.2017 00:31

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.