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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 10,351-10,400 of 15,708 items.
Excellent servivr

Fast efficient service with plenty of choice for contact lenses. I am trying gemstone green this month for a change.

By from Unknown location on 19.05.2016 16:00

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Excellent service

I ordered 3 months worth of the wrong lenses by mistake but the company resent me 3 months of correct lenses even though I had already opened some of the boxes and they could not all be returned. Excellent service.

By from Unknown location on 19.05.2016 15:50

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Excellent

I've been using this website for years and never had any problems. Delivery times are always on time and spot on

By from Unknown location on 19.05.2016 15:22

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excellent customer service

excellent customer service.... never had problem and I'm ordering from this company over 5 years now.

By from Unknown location on 19.05.2016 13:07

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Excellent as always

I have used this company for many years. They are thoroughly reliable, always have what I want in stock and even dispatch immediately. If l order in the morning l receive them the next day. Would definitely recommend them .

By from Unknown location on 18.05.2016 21:45

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Spot on.

Spot on. Fast efficient service. And very good value.

By from Unknown location on 18.05.2016 20:51

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Excellent service and delivery

Been using this company for years. If I order before 3pm it's normally delivered by the next day with no extra charge. Friendly customer service team, the only time I didn't receive them in the post the team didn't question it just sent me a replacement straight away. Would hesitate in recommending them to anyone.

By from Unknown location on 18.05.2016 18:57

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Great service and contacts

Ive only been wearing contacts for about a year,and i only wear them when im riding my motorbike because i dont like wearing my glasses.Ive been using Specsavers Easyvision which have been good lenses.I was running low and thought id have a look about for some.I came across these,and i read loads of reviews,most of which were good,and at half the price i paid for my others i thought id give them a go. It didnt take long for them to come. I tried a pair for a day,not going out on the bike in case my eyes didnt like them.I could tell they were there.Every so often they felt a bit uncomfortable,but they didnt make my eyes sore.After 7 hours i took them out.The next day i was going out on the bike and thought id give them another go.Totally different this time,i couldnt even feel them there and after 9 hours they still felt the same.Used them the next day and same again,and i kept them in for about 10 hours and still no discomfort..I know everyones different,and they might not suit everyone,but for the price i would say give them a go.

By from Unknown location on 18.05.2016 17:53

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five star lens supplier

simple ordering excellent prices for quality lenses

By from Unknown location on 18.05.2016 16:52

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Excellent quick service - returning customer

I have been using contactlenses.co.uk for circa 18months, the website is easy to use, the delivery is excellent (usually next day! Even to N/E Scotland!) Price cannot be beaten - highly recommended :-)

By from Unknown location on 18.05.2016 14:34

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Excellent service

I have used this website for a while and the lenses are always delivered very fast and I have never been let down. The price is very good and I will continue to use them

By from Unknown location on 18.05.2016 14:29

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Box now too big for postbox!!

I have recently moved and the list box no longer fits in my postbox!!!

By from Unknown location on 17.05.2016 20:45

Company replied:

Hello Robert, Thank you for your review. Our boxes are designed to fit through most standard sizes letter boxes, I am sorry that your order was unable to be posted this time. I have passed your details onto our customer support team, who will be in touch to discuss some options to you for next time. Kind regards Hayley

, 18.05.2016 07:53

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Great service

Have used the website for a few years now. Can't be beaten on price and the delivery is fantastic. Have recommended many times and would do so again. Great service.

By from Unknown location on 17.05.2016 17:00

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EXCELLENT

Excellent choice of contacts to suit everyone's eye needs. Any help you need the staff are very helpful in helping with your choice of contacts and any questions you might have, You are updated on your order and when it is dispatched. Arrives in secure packaging with all the products you have ordered and a receipt. Excellent company to deal with and they offer excellent customer service!

By from Unknown location on 17.05.2016 16:25

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One day lenses

Fast service with quality products.

By from Unknown location on 17.05.2016 16:21

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No issues

Never had a problem always fast delivery

By from Unknown location on 17.05.2016 15:25

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Very good products

i believe the the products are very good and genuine.

By from Unknown location on 17.05.2016 15:07

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Usually impeccable but let down when I made a different order

Usually I have no problems ordering - the prices have been creeping up but the delivery is very reliable. Wasn't overly impressed when I ordered the Air Optix - lenses were so much thicker than previous Air Optix i'd ordered and stung my eyes - I could not wear them. I think they are either faulty or perhaps non-genuine. Could have done serious damage to my eyes

By from Unknown location on 17.05.2016 14:59

Company replied:

Hello Z, Thank you for your feedback. Its great to hear that you are pleased with our reliable delivery. I can confirm all items we sell are sourced directly from the manufacturer, therefore genuine and regulated. I am sorry the Airoptix lens you purchased in December was not suitable for you and caused discomfort. We would always advise to order a lens you have been fitted for and are familiar with. If for any reason you experience any issues with your most recent order of Freshlook Colourblends, please contact our customer support team. Kind regards Hayley

, 17.05.2016 15:15

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Great value. Quick delivery.

Ordered and lenses arrived the next day. Great value too.

By from Unknown location on 17.05.2016 14:58

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Great Service

Like the title implies. The service, the speed of delivery, variety of products and overall cost are second to none. I sincerely recommend them.

By from Unknown location on 17.05.2016 13:02

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Low costs & works well

These lenses are low cost, get delivered fast and work as well as any others I've tried.

By from Unknown location on 17.05.2016 09:20

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Re-ordering couldn't be simpler

What I want from an online shopping experience is minimal effort to log on, order what I want & pay. Keeping it simple and quick. Contactlenses.co.uk offer a good balance between minimal steps and support if needed.

By from Unknown location on 17.05.2016 05:41

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Extremely bad - I'm still waiting to receive my order

This is unacceptable!! I have placed my order on the 7th May, today is the 16th and I'm still waiting. Can you please contact me as matter of urgency and provide an update? Very bad timing - your service level went down while your prices go up.

By from Unknown location on 16.05.2016 20:03

Company replied:

Hello Constantinos, Thank you for your feedback. I am sorry that your lens order has not arrived as quickly as usual, we were not aware of this delay. I can confirm your order was sent to you on the 9th May using our free first class delivery to the address provided on your account. I have passed your query onto our customer support team who will be in touch as soon as possible to resolve this for you. Kind regards Hayley

, 17.05.2016 08:07

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Super!

Easy to order and very fast delivery, thanks!

By from Unknown location on 16.05.2016 19:20

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No fuss just order and they deliver.

Excellent site Easy to navigate Easy to place an order Competitive prices Very prompt delivery Never let me down once in over 3 years

By from Unknown location on 16.05.2016 17:47

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They delivered as promised

First class service

By from Unknown location on 16.05.2016 16:49

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Value for money

Excellent value and good quality lenses. Easy to purchase. And quick delivery.this was my second purchase..can highly recommend

By from Unknown location on 16.05.2016 16:32

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Great Company to deal with

I have never had any issues with this company, that I have ordered from for years. Fantastic price for all items.

By from Unknown location on 16.05.2016 15:32

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Excellent

Excellent service, quality and speed of delivery

By from Unknown location on 16.05.2016 15:31

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Superb first class service.

Without a doubt a organised and efficient service Extremely prompt posting, and a pleasant surprise

By from Unknown location on 16.05.2016 15:22

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Great

Great company and speedy delivery.

By from Unknown location on 16.05.2016 15:13

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Easy to order, fast delivery

Always a good experience. Super easy to order (especially easy to reorder if you want the same products regularly), and fast delivery. No hesitations recommending Contactlenses.co.uk

By from Unknown location on 16.05.2016 15:06

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excellent fast service

competative prices

By from Unknown location on 16.05.2016 15:02

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Excellent service

Very happy with my order, always receive next day, excellent service xx

By from Unknown location on 15.05.2016 16:20

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Brilliant service

Not had contacts for ages,was told by my brother about these and tried them. Perfect service,value for money

By from Unknown location on 14.05.2016 23:23

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Excellent Service

Very quick delivery and service, would definitely recommend.

By from Unknown location on 14.05.2016 15:18

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Excellent service and good quality products

I have been using the website for years, I am very satisfied with the quick delivery and good quality products. Thanks!!

By from Unknown location on 14.05.2016 15:04

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Great product, superfast delivery and no spam!

I have been using contactlenses.co.uk for over 2 years and I'm always happy with my orders. Always superfast, easy to re-order and no spam or promotional emails!

By from Unknown location on 14.05.2016 08:06

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👌😃*****

I have been ordering for years an years an never found a fault!! I order for me an my sister mostly an also my family members at times. Always on time an fantastic lenses thank you soo much. Always a pleasure ordering from you. Have recomended to everyone thats asks where i buy my lenses from. 😃👌

By from Unknown location on 14.05.2016 05:43

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Brilliant service.

Brilliant, easy to use website, quick delivery. Couldn't fault it. Will use again and I recomnend.

By from Unknown location on 13.05.2016 15:36

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amazing!

ordered grey freshlook colourblends and it came the next day! i have dark brown eyes and the grey looks amazing, super comfy to wear.

By from Unknown location on 13.05.2016 15:13

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Trusted company that never fails to satisfy

I have been using this website for many years, and after dozens of successful orders - I have only had great experiences. I expect a great service each time and this is duly delivered and for that reason I wont hesitate to give the full 5 stars.

By from Unknown location on 13.05.2016 15:06

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Quick service with affordable quality lenses

Received my order with in the estimated delivery time , well packaged and the website is user friendly ... What more could you want !

By from Unknown location on 13.05.2016 14:47

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contact lens reorder

so quick and efficient

By from Unknown location on 13.05.2016 07:49

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Excellent servuce

Excellent service with super fast delivery time. Would definitely recommend to anyone.

By from Unknown location on 13.05.2016 06:19

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The best!

I was very surprised at the excellant service and the quality of the lenses for the price. I would recommend these to anyone and everyone.

By from Unknown location on 12.05.2016 16:49

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EXCELLENT PRODUCT !!

Brilliant contact lenses! I have really dark brown eyes and use the gem stone green contact lenses quite often just for a change, they're brilliant.

By from Unknown location on 12.05.2016 14:26

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Great service!

Easy to use website, delivered very quickly.

By from Unknown location on 12.05.2016 10:17

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SO FAST.

Thank you...now I can see!

By from Unknown location on 11.05.2016 23:05

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Optional need

Quick and cheap and no issues with supplier

By from Unknown location on 11.05.2016 22:02

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.