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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 10,851-10,900 of 15,708 items.
Great customer service

Have used for a few years now. Never had a problem until recently. My order was mispicked. As soon as I contacted them out was rectified within two working days. Great customer service and will continue to buy my lenses from here. A+++

By from Unknown location on 15.02.2016 17:03

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Contact lenses purchase

Great staff very friendly

By from Unknown location on 15.02.2016 15:44

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Good

Fast and reliable. Will order again!

By from Unknown location on 15.02.2016 15:43

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Excellent lenses

I ordered some Crystal 1-day lenses for the first time, which were about half the price of the Dailies I had been using previously. The Crystals were just as comfortable so I will be re-ordering.

By from Unknown location on 14.02.2016 16:25

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QUICK, EFFICIENT AND AFFORDABLE

I HAVE FOUND CONTACTLENSES.CO.UK TO BE A VERY GOOD SERVUCE, ALWAY DELIVERED IN GOOD TIME, SO FAR NO PROBLEMS. I WOULD RECOMMENE=D THIS SERVICE TO ANYONE WHO USES LENSES.

By from Unknown location on 14.02.2016 11:40

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No complaints...every time speed delivery..

No complaints at all every time what i order i get..rapid delivery...very satisfied. Thanks Shaheen

By from Unknown location on 13.02.2016 20:18

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Easy to order , fast delivery !

Good value and great service

By from Unknown location on 13.02.2016 20:07

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fast and efficient

Easy to reorder, fast and efficient delivery, a regular customer

By from Unknown location on 13.02.2016 16:46

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Super

Excellent service as always lenses arrived next day

By from Unknown location on 13.02.2016 16:39

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BEST

amazing as always

By from Unknown location on 13.02.2016 11:58

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Recommend. Brilliant company

Customer service excellent.....delivery excellent. I use Crystal hydro a lot cheaper than Focus Dailies. Cannot recommend Contactlenses.co.uk enough

By from Unknown location on 12.02.2016 16:59

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Excellant service!

Order arrived next day, as it always does. Exactly what I ordered, what more could you ask for?

By from Unknown location on 12.02.2016 06:43

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Always excellent service and superfast delivery

Excellent website,products and superfast delivery always

By from Unknown location on 11.02.2016 20:42

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Brilliant!

Excelent service every time, easy ordering online, super fast delivery. Thank you!

By from Unknown location on 11.02.2016 18:10

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Super quick

First class service would definitely recommend and use again

By from Unknown location on 11.02.2016 16:51

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Quick, easy and delivered as promised

No complaints - service was rapid, the lenses came as described! I will definitely use again!

By from Unknown location on 10.02.2016 10:50

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Excellent service as always

Can't fault. Always reliable, quick delivery. Thank you once again

By from Unknown location on 09.02.2016 22:21

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Amazing

chose my contacts and they were in stock and brought but no solution included so have to buy separate which is a downfall to this site

By from Unknown location on 09.02.2016 18:03

Company replied:

Hello Kiran, Thank you for your order and for taking the time to leave a review. I am sorry that you were disappointed that your lenses did not come with any solution. We sell the solution and cases separately on the website as many customers like to choose what items they would like. We do offer free postage on all orders so you will be able to order some solution without having to pay an extra delivery costs. We will also look into making it clearer on the website that solution needs to be purchased separately. Thanks for you feedback that we will use to improve the service we provide to you and others. Kind regards, Sophie Contactlenses.co.uk

, 09.02.2016 20:46

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I CAN SEE!

Brilliant site, helpful staff, have used for many a year now. Easy to order and much cheaper than high street opticians.

By from Unknown location on 09.02.2016 15:56

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always reliable

I always order my contact lenses from this website, minimum effort, speedy delivery, reasonable prices, what else could you want?

By from Unknown location on 09.02.2016 15:15

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Excellent service

User friendly website. Easy check-out procedure. Fast delivery.

By from Unknown location on 09.02.2016 15:04

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Great Service

I ordered these on Sunday. 2 boxes 30 pairs each but 1 box was one type the other box was another type. Email received on Monday to say the order had been dispatched. the parcel arrived Tuesday with both set in. Fantastic. thanks

By from Unknown location on 09.02.2016 14:48

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Affordable online ocular salvation

When you need to urgently buy something to help you see, you want an easy to navigate, hassle free website that delivers quickly. contactlenses,co,uk do this, and cater for all budgets. Very impressed.

By from Unknown location on 08.02.2016 16:55

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Great service

Fast, accurate and efficient service!!

By from Unknown location on 08.02.2016 16:52

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Quality products, Quality serice. 10/10

Simple to order , great price, superfast delivery.

By from Unknown location on 08.02.2016 16:19

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Lenses

Super quick service, easy to use and don't need to order in pairs/ which suits me.

By from Unknown location on 08.02.2016 15:58

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Excellent service - as always!

I've used contactlenses.co.uk for many years, and they have never let me down. In fact, I would go as far to say that they bend over backwards to accommodate your needs.

By from Unknown location on 08.02.2016 15:29

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excellent service

Easy on line ordering, great next day delivery at very competitive prices. Will certainly be reordering from this website again.

By from Unknown location on 08.02.2016 15:25

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Faultless!

Fantastic service & super fast delivery. Website is really easy to use with a great reorder facility. Quality is superb & for such a reasonable price too. Can't find any fault!

By from Unknown location on 08.02.2016 15:17

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Brilliant swevice

You can literally order these the night before and they will be with you in 2 days MAX. 5 star service.

By from Unknown location on 08.02.2016 15:15

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Efficient service!

Been ordering quite often here. Always prompt delivery and good quality product. If anything ever went wrong customer service straight away reply and issue replacement. Very pleased with everything! :)

By from Unknown location on 08.02.2016 15:13

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Best ever !!

Im always happy with delivery times, prices, service ... well done !! Thanks! !

By from Unknown location on 08.02.2016 10:40

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Quick and efficient service

Ordered Monday morning and the contact lenses were delivered Tuesday morning, fantastic speed of service. Will use again.

By from Unknown location on 07.02.2016 14:59

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Excellent service

We have used this website many times. The service is excellent and we receive the lenses within 48 hours.

By from Unknown location on 07.02.2016 09:40

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Consistently good service!

I've been a customer for over Ten years and I am very happy with the service provided. My lenses are reasonably priced and always delivered quickly.

By from Unknown location on 06.02.2016 21:51

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Perfect service and product!

Im very happy with the quality of the product and the fast delivery!!! Thanks a lot

By from Unknown location on 06.02.2016 14:53

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Mixed Lens Ordering

I use ordinary daily disposables in one eye and progressives in the other. Your site will not allow me to order different types of lenses on the one order and does not seem to allow more than one item in the order basket. Consequently I have to make two separate orders wasting my time and your money on extra delivery costs.

By from Unknown location on 06.02.2016 12:07

Company replied:

Hello Jonathan, Thank you for your order and for taking the time to leave review. I am sorry to hear that you have had a frustrating experience when placing your order. We have tried to make our website as user friendly as possible, and it should be possible to order as many products as you like. Our customer support team will contact you to discuss this further, as can appreciate that having to place 2 orders is an inconvenience. Thank you for your feedback and we will work toward getting this resolved for future orders. Kind regards, Sophie Contactlenses.co.uk

, 06.02.2016 16:17

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Simple, cheap and quick.

Good range of lenses at varying prices. Very easy to order and delivery was quick. Very happy with the lenses and saving money now.

By from Unknown location on 05.02.2016 22:44

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Great company

Fab company. Always delivers really promptly, even when if it says out of stock, always delivered well before the expected dispatch date. Never had any problems with my orders and much cheaper than buying from the optician. Would definitely recommend!

By from Unknown location on 05.02.2016 21:32

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got my order!

Perfect even on a twelve hour shift in a hot nursing home excellent and proffesional delivery

By from Unknown location on 05.02.2016 21:10

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Good service

Great service quick delivery great prices

By from Unknown location on 05.02.2016 20:46

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Excellent service.

Fast delivery. Excellent smooth transaction. Great service!!!

By from Unknown location on 05.02.2016 19:23

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Brilliant

Super fast delivery, got them a couple days after I ordered them. Perfect.

By from Unknown location on 05.02.2016 15:15

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Super Fast Delivery - Will Be Buying Again!

After being messed around a bit by specsavers I decided to look at ordering my next lot of lenses online, and contactlenses.co.uk couldn't have made it any easier, and they arrived super quick!! I'll definitely be a repeat customer

By from Unknown location on 05.02.2016 09:11

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Can't go wrong :)

Love the Quick dispatch and quick and friendly help when things do (hardly ever) go not as planned.

By from Unknown location on 05.02.2016 08:15

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Contact lense order

Fast and reliable service

By from Unknown location on 05.02.2016 06:57

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Great sight site!!

I've used this site for almost a year now and they've been consistently reliable. Orders are always delivered next day (so long as they're ordered on time) and the price is great! I've had no problems at all and would recommend contact lenses.co.uk to anyone! Keep up the good work!!

By from Unknown location on 05.02.2016 06:23

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Order today and it will be with you tomorrow, fantastic!

Being unorganised I often find myself on my last pair of daily lenses, but it's not a problem, they are always delivered the very next day after ordering, every time for several years now, great, reliable service

By from Unknown location on 04.02.2016 23:56

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Reliable, fast service supported by great communication.

Great quality products. Reliable service. Excellent communication. Highly recommend.

By from Unknown location on 04.02.2016 21:40

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Splendiferous super swift service...

Excellent product, excellent service...10/10

By from Unknown location on 04.02.2016 21:07

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.