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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 11,451-11,500 of 15,708 items.
Very quick delivery

Contact lenses were delivered the next morning - excellent delivery service.

By from Unknown location on 29.10.2015 17:52

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Needed Contact Lenses Quickly

Great efficient delivery with good standard of lenses. Would buy from here again. Louise - Scotland

By from Unknown location on 29.10.2015 17:45

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Good quick delivery shame the box won't fit through letterbox

Please change the size of the delivery packages they used to fit through my letterbox but no longer do so I am frustrated if miss the postie and have to trail to the delivery office

By from Unknown location on 29.10.2015 17:43

Company replied:

Hello Sarah, Thank you for your order and for taking the time to leave a review. I am sorry that recent orders have not been fitting through your letter box and for the inconvenience this causes. Our Customer Support team has been in contact with you to discuss this further and hopefully get this resolved for you. Thank you for your feedback and valued custom. Kind regards, Sophie Contactlenses.co.uk

, 30.10.2015 17:13

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Fantastic service

I highly recommend this company, my contacts came the next day and price of my contacts were very reasonable. 10/10

By from Unknown location on 29.10.2015 15:13

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Fast

The lenses were delivered fast and well packaged. I will repeat.

By from Unknown location on 29.10.2015 14:54

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Reliable

Always a reliable good option for a contact lens purchase

By from Unknown location on 29.10.2015 09:57

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First class service

Great prices and quick delivery. Can't be beaten.

By from Unknown location on 28.10.2015 18:27

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Very quick delivery

Lenses were delivered the day after order. Ive worn them for a few days and found them very comfortable. I will be ordering in bulk next time.

By from Unknown location on 28.10.2015 16:18

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First class service

I have used Contactlenses UK for many years, their service is excellent.

By from Unknown location on 28.10.2015 16:03

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fast & good

Lenses were a good price and arrived in a couple of days.

By from Unknown location on 28.10.2015 15:40

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Faultless

Absolutely brilliant company! I have used them 3 or 4 times and they never disappoint. So easy to order from and dispatch and delivery time is amazing. Highly recommended.

By from Unknown location on 28.10.2015 15:15

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Great service!!

I have just used contactlenses.co.uk for the first time and am really impressed with their service. My contact lenses arrived within a couple of days and were so much cheaper than I have seen elsewhere. Would recommend to anyone and will be using company again. Thank you

By from Unknown location on 28.10.2015 10:51

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contact lenses

brilliant,cheap and comfortable contacts will be ordering again

By from Unknown location on 28.10.2015 07:56

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Best company!!

I am so pleased with this company that I order contact lenses for my daughter from them always. Courteous staff when I once spoke to them. Speedy delivery and well packaged. Very very pleased 10/10

By from Unknown location on 28.10.2015 06:48

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Perfect

Nice and soft lenses. Don't make eyes itchy or dry,and often forget that I wear them at all! Delivery was fast.

By from Unknown location on 27.10.2015 22:05

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Brilliant service

Quick great lenses well done

By from Unknown location on 27.10.2015 20:59

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Excellent

The service was great, delivery was only 2 days and I loved the free postage. I got the colourblend coloured contacts in brown. The lenses are soft lenses and really blend well with my blue eyes. I love them and I'm getting them again.

By from Unknown location on 27.10.2015 15:54

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Fast and perfectly corresponding to my request. Adviced

Fast and perfectly corresponding to my request. Adviced

By from Unknown location on 27.10.2015 15:20

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Great service

Great price and very fast delivery

By from Unknown location on 27.10.2015 14:49

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awesome

Before I say anymore I would like to say that I haven't worn the lenses yet so this is a review based on Contactlenses.co.uk. I am very impressed with the services offered. The website was easy to use and shipping was super quick. All in all I would certainly order again.

By from Unknown location on 27.10.2015 11:38

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I would recommend this company to anyone

I have used them for all my contact lense purchases for quite a few years now. They have super fast dispatch of orders and also excellent customer service. My first ever order I ordered wrong ( + instead of -) but upon contacting customer service not only did they pay for the return of the lenses, they also dispatched the once I should've ordered the first time without charging me any extra.

By from Unknown location on 27.10.2015 08:06

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Top service.

I always order my lenses from contact lenses.co.uk because the service is second to none. The customer service team are always willing to help and extremely knowledgeable about their products. The delivery is very fast, usually next day delivery and 2 days at the very most. The prices are some of the cheapest on the Web. I would recommend them 100%. Thank you

By from Unknown location on 27.10.2015 00:40

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first order with contactlens

this was my first order i found ordering on line easier and much more informative about the different lenses available was able to order a 6 month supply at a much more reasonable price and the lenses are very comfortable and good quality will be ordering again

By from Unknown location on 26.10.2015 22:14

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Second order in only a couple of clicks

When I recently placed my second order, it was great to have a 'Same as last time?' option. Thanks to that, my new order was completed in only a couple of clicks. Furthermore, the contact lenses arrived within 48 hours, so overall a great service!

By from Unknown location on 26.10.2015 18:42

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Prompt delivery with quality lenses

I have never been let down by contactlenses.co.uk. It delivers on time and daily disposable lenses are of good quality and competitively priced compared to any other big players.

By from Unknown location on 26.10.2015 18:31

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Great service

Super fast delivery

By from Unknown location on 26.10.2015 18:06

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Daily contacts lenses

Excellent service. Have ordered many times

By from Unknown location on 26.10.2015 18:01

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Really fast despatch and good value.

I always order from this company because i know i get my contact lenses next day.Their prices and customer service are good also.

By from Unknown location on 26.10.2015 15:17

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Very dissatisfied.

Waited two weeks for lenses to arrive.When I called they said they were despatched and probably lost in the post. They said the lenses would be sent again recorded delivery.Still never arrived, when I called again and spoke to another person they said lenses had been out of stock. I feel they were out of stock all the while and that they had been dishonest.

By from Unknown location on 26.10.2015 11:31

Company replied:

Hello Jeffrey, Thank you for your order and for taking the time to leave a review. I would like to assure you that your original order was despatched, however we assume it was lost in the post as it did not arrive with you. On the rare occasions this happens we will send out a replacement order. However the stock levels were not checked before arranging the re-delivery. The lenses were not in stock which is why there has been a delay to your order as we have had to have the lenses ordered in. We have arranged for some alternative complimentary lenses to be sent to you while you wait for your main order. I would like to apologise for any inconvenience this has caused and that on this occasion our usual high standards of service have not been met. I do hope that we are able to resolve this for you and that you will still consider us for future purchases. Kind regards, Sophie Contactlenses.co.uk

, 27.10.2015 11:00

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Wrong delivery

I was so disappointed to see my delivery because I ordered lenses in hazal colour and I received in transparent colour that I don't want . I strongly remembered that I placed the order that I don't receive . Over all I'm not happy to have this services I email back to you and someone from your side said that they can't help me on this regard.

By from Unknown location on 24.10.2015 14:01

Company replied:

Hello Fozia, Thank you for your order and for taking the time to leave a review. Please accept our apologies that you didn't get the lenses you wanted. Having spoken to our tech team they have advised that you did have honey lenses in your basket and then they were removed. The order placed and paid for was for the Crystal monthly, which are a non coloured lens. We have replied to your email and said that we would be able to assist you in placing the correct order and offering you a free return for the unwanted lenses. Our Customer Support team will be in contact with you again to get this resolved for you and ensure you get the lenses you wanted. Kind regards, Sophie Contactlenses.co.uk

, 26.10.2015 16:56

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not a fault!!

super fast postage, high quality products, very cheap, what more can you ask for, highly recommend to anyone and will be passing it onto my friends and family

By from Unknown location on 23.10.2015 19:26

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What a good service

I could not believe how quickly these lenses came. Ordered one day, they arrived the next and I live in the Highlands so very happy with the speed. The lenses are comfortable so far and I love not having to take them out at night. I love the discount for multi buys. Once I'm happy with the comfort of the lenses over the month I'm looking forward to cashing in on these multi buy discounts. Cheers contactlenses.co.uk, very happy customer here, keep it up.

By from Unknown location on 23.10.2015 18:59

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Amazing delivery

I ordered my contact lenses on a Friday afternoon and they were delivered on the Saturday they are really comfortable I will definitely be ordering again thank you contact lenses UK

By from Unknown location on 23.10.2015 17:42

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contact lenses.

Easy to use web site. Contact lenses arrived the next day. Couldn't ask for better service.

By from Unknown location on 23.10.2015 15:58

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easy to use

I'm a regular user and have been for 5 years never had any issues

By from Unknown location on 23.10.2015 15:57

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Excellent Service

Ordered my lenses at 1pm and got them the next day, even with the free delivery. Great service.

By from Unknown location on 23.10.2015 15:04

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Quick to order and receive

I have been using Contactlenses.co.uk for over 3 years now and i will continue to do so. The website is so easy to use, the orders are always on time and correct. I like the fact that there are numerous reviews about the coloured contacts on the site and i am able to make an informed choice as to what would suit my dark eye colour.

By from Unknown location on 23.10.2015 15:00

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Reliable service over years

I have been ordering Focus55 lens from this site for 5 years now. Best quality and prompt delivery service ever!

By from Unknown location on 23.10.2015 14:23

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OrderIng contactlenses

Ordered contactlenses over phone asked to pay with my credit card but used other card instead without asking my permission

By from Unknown location on 23.10.2015 14:21

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Great service

As usual quick delivery hastle free transaction. Thanks

By from Unknown location on 23.10.2015 14:20

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Very Good

quickly delivered, good value, reliable and easy to order new contact lenses

By from Unknown location on 23.10.2015 12:31

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5 star!

Ordered my contacts early afternoon received them the next day in the post, super fast delivery! Great price!

By from Unknown location on 23.10.2015 10:12

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Simple, straightforward, and quick@

....can't really add to that.

By from Unknown location on 22.10.2015 21:39

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Excellent service

It's a great website, very clear, simple and straightforward. Excellent customer service over the phone when required too. The postage of items is extremely efficient and can always be predicted to the day, which is unusual. Highly recommended.

By from Unknown location on 22.10.2015 17:55

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Quick, no-hassle service

I have ordered from this site a few times now. The site is easy to use, the prices are competitive and cheaper for some contact brands than other websites. I find the own-brand Crystal Hydro daily lenses to be as good for my dry eyes as much more expensive brands. I find the delivery service extremely quick. I have often ordered late in the day and had the lenses by the next day. No complaints!

By from Unknown location on 22.10.2015 16:28

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Have never been disappointed

I have been a customer of contactlenses.co.uk for quite a few years now. I have never been disappointed with the products, delivery or service. I usually get my order the following day which is amazing. Have recommended them to my friends as well. 5 stars!

By from Unknown location on 22.10.2015 16:20

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Great as usual

Ive been using this site for years. Always on time delivery and no fuss.

By from Unknown location on 22.10.2015 14:07

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Amazing as always

Product is consistently dispatched and delivered on time

By from Unknown location on 22.10.2015 14:04

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Quick service, simple to purchase, coloured lense not great

I recently purchased a prescription pair of blue contact lenses, they were mainly for a Halloween costume to change my brown eyes to blue. It was very easy to order online and they arrived really quickly. The only comment I have is of the contact lenses themselves - the blue lenses do not have much of an impact, my eye colour did not noticeably change. If you studied my eyes you might see a blue tinge on the edges. So the website itself is great, but just the brand of contact lense wasn't as effective.

By from Unknown location on 22.10.2015 14:02

Company replied:

Hello Hazel, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the service we have provided. I am sorry though that the lenses did not provide the colour change you were hoping for. As everyone's eye colour is different the effect of eye colour change does vary considerably from person to person. Thank you for your feedback and hope to welcome you back in the future. Have a great weekend! Kind regards, Sophie Contactlenses.co.uk

, 23.10.2015 09:07

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absolutely perfect!

A huge stock choice, keen pricing and easy to navigate website. Ultra fast delivery with items extremely well packaged. It would be impossible to make re-ordering any easier. 10 out of 10.

By from Unknown location on 22.10.2015 14:02

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.