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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 11,551-11,600 of 15,708 items.
great

great service

By from Unknown location on 10.10.2015 16:41

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Great service

I'm very satisfied

By from Unknown location on 10.10.2015 10:25

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Brilliant service

I have been using this site for a couple of years. Contact lenses at a fabulous price and they get delivered for free in a couple of days. Highly recommended.

By from Unknown location on 10.10.2015 05:44

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Fast, efficient and the best on the net!

This is a company you can definitely trust! I've shopped around loads of places and contactlenses.co.uk is by far the best value for money. Super fast free delivery, reliable and real easy to use website. What more could you ask for!

By from Unknown location on 10.10.2015 00:18

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ALWAYS A TOP NOTCH SERVICE.

Never had a problem with this company always deliver asap next day, and I've been ordering from them for the past 3 years. Keep up the great service. Adam Lee.

By from Unknown location on 09.10.2015 19:22

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Super fast, easy and convenient

very fast service, web site easy to use and convenient that I can use the re-order too

By from Unknown location on 09.10.2015 17:24

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Professional service quick despatch.

Highly recommended.

By from Unknown location on 09.10.2015 15:25

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Literally the best.

I have ordered from contact lenses.co.uk and I can't fault them at all. Their price, product, delivery and service have always been on point. I've ordered from other places before like desio but nothing beats this place.

By from Unknown location on 09.10.2015 14:17

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Have no patience

Wait for almost 1week now and haven't see anything ordered

By from Unknown location on 09.10.2015 14:10

Company replied:

Hello Lu, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that your order has not yet arrived with you. The order you placed one the 2nd Oct was despatched to you the same day using Royal Mail First Class delivery. I would have expected you order to have reached you by now and I apologise for any inconvenience this delay has caused. Our customer support team has been in contact with you to discuss this further and we hope to get this resolved for you as soon as possible. Kind regards, Sophie Contactlenses.co.uk

, 09.10.2015 18:21

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Good Value but slow

I always order from here as the prices are very competitive. Delivery always takes a week though which is annoying.

By from Unknown location on 09.10.2015 13:59

Company replied:

Hello, Thank you for your order and for taking the time to leave a review. It is great to hear that you find our prices good, but sorry to hear that delivery is slow. Your orders have always been despatched same day or next day after ordering and you have often used our next day delivery courier service. This time you used the free first class delivery which usually takes 1-3 working days and I apologise that it has taken longer than we would have expected to arrive with you. Our customer support team has been in contact with you to discuss this further with you. Thank you again for your feedback and valued custom. Kind regards, Sophie Contactlenses.co.uk

, 12.10.2015 10:59

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Bad service

I am still waiting for my contacts to arrive and I ordered them over a week ago now!

By from Unknown location on 09.10.2015 10:57

Company replied:

Hello Danielle, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that your order has not arrived with you yet. Our support team has already emailed you to offer you a re-despatch of your order on a guaranteed next day service so that your order will be with you tomorrow. They are just waiting for you to confirm that your address is suitable for delivery tomorrow. Again I apologise that on this occasion your expectations have not been met and that delivery was not as quick as usual. However we will ensure that you have your lenses by tomorrow and I hope you have a great weekend. Kind regards, Sophie Contactlenses.co.uk

, 09.10.2015 12:16

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5 star

Prompt and efficient service. Top notch.

By from Unknown location on 09.10.2015 05:27

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Order

Ordered over the phone, spoke to a very polite lady, ordered a pair of contact lenses at an affordable price, received them withiin two days and was neatly pushed through my letterbox. You decide Paula Perry

By from Unknown location on 08.10.2015 22:49

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fast efficient and excellent value for money service

Have used company for years, always fast reliable service. Thoroughly recommended

By from Unknown location on 08.10.2015 16:48

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Excellent

Excellent product and very quick delivery. Repeat customer.

By from Unknown location on 08.10.2015 16:32

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OUCH!

I have been ordering contacts through contactlenses.co.uk for years and have been a happy customer, but in this last batch I have had three contact lenses splitting in two pieces in my eye - really painful!!

By from Unknown location on 08.10.2015 15:24

Company replied:

Hello, Thank you for being a customer of ours and for taking the time to leave a review. Please accept my sincere apologies that you have had some problems with your last batch of lenses and for the inconvenience and pain suffered. A member of our customer support team will be in contact to get this resolved for you as soon as possible. Kind regards, Sophie Contactlenses.co.uk

, 08.10.2015 15:54

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Excellent service

Excellent service as always.

By from Unknown location on 08.10.2015 14:11

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Excellent as usual.

6 years - no issues.

By from Unknown location on 08.10.2015 14:07

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Excellent Service

Really easy to order and very quick delivery time

By from Unknown location on 08.10.2015 06:39

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Excellent service

Fast dispatch

By from Unknown location on 07.10.2015 18:22

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Easy to order, quick to despatch, good value

I have used contactlenses.co.uk for years to order lenses and happily continue doing so. A pleasure to do business with.

By from Unknown location on 07.10.2015 17:24

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Works great for me

I order one month of lenses at a time, but don't wear them every day so order once every two or three months The system remembers my previous order content and in just a few clicks I can re-order knowing that in just a couple of days my lenses will arrive I've never had any issue with the lenses supplied and in over two years of ordering I've never had any cause to complain

By from Unknown location on 07.10.2015 17:09

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great service very quick

I use all the time fast reliable service .Even better price for great lenses .

By from Unknown location on 07.10.2015 16:51

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Excell Customer Service

I always get my contacta quickly, and on my most recent order I forgot to change the delivery address. I called up as soon as I realised my error and they sorted it out straight away, and they still came the next day despite my error. Top notch service...thank you.

By from Unknown location on 07.10.2015 16:06

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great shopping experience

Great service...great price...the Crystal lenses are the best overall....period

By from Unknown location on 07.10.2015 15:01

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First class service

Quick and well packaged I have no commending hesitation recommending this company

By from Unknown location on 07.10.2015 14:34

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Good service

I was surprised at how quick their delivery was.

By from Unknown location on 07.10.2015 13:20

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A Trusted Service

I have to say that this is one of the most trusted companies that I purchase from, anywhere on the net. I order on behalf of my Son, as I am at home when deliveries come. He is very happy with the quality of the product, and we know that if this company tell us it has been dispatched, then it will arrive in the next postal delivery.

By from Unknown location on 07.10.2015 10:00

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Beyond excellent service

So easy to order contacts and especially to re-order and delivery is fantastic.. absolutely no problems recommending this to anyone...

By from Unknown location on 06.10.2015 22:24

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Repeat Order Daily Disposable Contact Lenses

Website makes it very simple and quick to order. Lenses are a good price. Every order I've placed so far has been processed speedily and lenses received remarkably quickly (without having to pay extra for 'fast delivery').

By from Unknown location on 06.10.2015 20:15

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Used for many years

I buy daily contact lenses for special occasions for ease. I have ordered many times from this site. Fast delivery and no problems i will and have recommended contactlenses.co.uk

By from Unknown location on 06.10.2015 19:53

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Good service

smooth transaction, quick delivery. very please with the service.

By from Unknown location on 06.10.2015 10:48

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Absolute fab

Fantastic service & a real great product... My daughter suffers with dry eyes & the crystal hydro are absolutely fantastic especially for the price ;-) will be ordering more in the future 👌🏻☺️

By from Unknown location on 05.10.2015 18:44

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Cheapest and the best online!

6 month supply of monthly disposables for £14.50 when my optician wanted to charge £25 a month....£150!!!!! Have used this company for several years and recommend them to all my friends, they just can't be beaten on price

By from Unknown location on 05.10.2015 15:19

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great

extremely prompt !!

By from Unknown location on 05.10.2015 15:13

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Excellent-delivery

Delighted with the product, impressed with delivery!

By from Unknown location on 05.10.2015 14:46

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excellent service

the lenses were with me less than 2 business days after I ordered. Brilliant delivery speed and the website was really simple to use. would happily recommend to others. You were recommended to me by a friend.

By from Unknown location on 05.10.2015 14:37

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Fantastic experience

No thing to say , the service was quick and I had no problem with my contacts! I would recommend this company to anyone. They are reliable!

By from Unknown location on 05.10.2015 14:25

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Fabulous service

Always excellent reliable service. Very competitive prices. Very impressed.

By from Unknown location on 05.10.2015 14:16

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overall 10/10

Very quick delivery will use this site again

By from Unknown location on 05.10.2015 14:01

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Always efficient

Never fail to complete order and deliver on time, if not earlier than time stipulated

By from Unknown location on 03.10.2015 14:10

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Feedback

Lens that work so well for me and fantastic prices , easy and such a prompt online service to navigate round.. I'm ordering again for sure

By from Unknown location on 02.10.2015 14:34

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Great Service

Great service, great price and speedy delivery I will never use anyone else

By from Unknown location on 02.10.2015 14:03

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Order not received

I did not receive my order despite calling to say that you sent it to the wrong address the first time and when you re-dispatched you made the same mistake. I had to travel without my lenses.

By from Unknown location on 02.10.2015 08:07

Company replied:

Hello Moussokro, Thank you for your order and for taking the time to leave a review. Please accept my sincere apologies that have not yet received your order. We initially sent your order to the address listed on your account. However you then informed us that this was an old address that had not been updated. We agreed to redespatch your order to your new address and we did this on the 24th September. We would have expected this to arrive by now and I am sorry that this is not the case. Our customer support team has been in contact to discuss this further and get this resolved for you. Kind regards, Sophie Contactlenses.co.uk

, 02.10.2015 17:23

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contact lenses Natural color

my last 4 orders has been a disappointment. i have been using Natural color lenses for more than 10 years. but my on my last orders the lenses quality seems to drop drastically. they hurt my eyes even when just removed from the package or even em i wear them for 5min.

By from Unknown location on 01.10.2015 20:21

Company replied:

Hello Sonia, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that you have not been happy with your lenses. The last order placed with us was from February, and we were not aware that you had any quality issues with your previous orders either. Our customer support team has been in contact with you to discuss this further and hopefully get this resolved for you. Kind regards, Sophie Contactlenses.co.uk

, 02.10.2015 17:04

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Excellent!

Quick delivery, quality & quantity of lenses perfect & as ordered.

By from Unknown location on 01.10.2015 15:16

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fantastic

much better than previous online purchases, the lens feel better quality, they are thicker to handle which helps and my eyes are not so dry

By from Unknown location on 01.10.2015 08:50

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Always very professional...

I order replacement lenses from this company on a regular basis and their personnel are always very courteous and succinct. Generally the lenses arrive the next day in excellent packaging which fits through a standard letterbox without a struggle. Excellent service.

By from Unknown location on 30.09.2015 19:36

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Excellent

Excellent service. Prompt delivery. Great value.

By from Unknown location on 30.09.2015 14:22

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Excellent service

They go out of their way to make ordering as easy as possible even down to posting the lenses in a Jiffy bag for me as my post box is very small.

By from Unknown location on 30.09.2015 14:04

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.