Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 12,551-12,600 of 15,708 items.
Always a great service

Been using this website for over 5 years every month and never had any problems.. Always an easy transaction with quick delivery. Even when I made an error while ordering, they dealt with it quickly and efficiently! Highly recommended!

By from Unknown location on 23.04.2015 14:33

Was this review helpful to you? Yes or No

Thanks

All perfect and good fast delivery

By from Unknown location on 23.04.2015 14:26

Was this review helpful to you? Yes or No

Excellent, fast and easy to use.

The web-site is easy to find what you want and compare products. Once you have selected your choice the payments and ordering process is quick and easy. More importantly my contact lenses arrived the next day. It is also easy to get a repeat order which also saves time the next time around.

By from Unknown location on 23.04.2015 14:00

Was this review helpful to you? Yes or No

excellent

excellent quality excellent choice excellent price delivery next day - excellent

By from Unknown location on 23.04.2015 13:58

Was this review helpful to you? Yes or No

Great service, speedy delivery

there's a reason I keep on coming back to these guys. Can't fault them. Highly recommended

By from Unknown location on 23.04.2015 06:38

Was this review helpful to you? Yes or No

love this website

I have been wearing/buying contact lenses for good 10 years now, and this is the first & only website I found who sends my perscription fast & free. Never had any issues, prices are reasonable, fast delivery. Thumbs up!

By from Unknown location on 22.04.2015 20:28

Was this review helpful to you? Yes or No

Service and price

Contactlenses provides an excellent service,very good prices and a very user friendly web site.

By from Unknown location on 22.04.2015 18:06

Was this review helpful to you? Yes or No

Fantastic !!

Great price, excellant service delivery

By from Unknown location on 22.04.2015 15:47

Was this review helpful to you? Yes or No

overall experience

Probably the best online shop for contact lenses. Ultra fast delivery and really good prices!

By from Unknown location on 22.04.2015 15:28

Was this review helpful to you? Yes or No

Fantastic Value and Service

Highly recommend this company. They save me money and delivery is exceptionally quick.

By from Unknown location on 22.04.2015 14:44

Was this review helpful to you? Yes or No

Excellent Service

Excellent and prompt service Thanks

By from Unknown location on 22.04.2015 14:27

Was this review helpful to you? Yes or No

Total mess up.

Ordered some lenses on a Friday, was due on holiday the following Friday. Paid confirmed etc was expecting the lenses by Wednesday at the latest. Checked del status on Wednesday, showing as 'not received payment' was absolutely furious as I had paid and also I needed the lenses asap. Called the hotline and they apologied, was a system error and offered to put it on express next day Signed for, it did arrive following morning just in time. However, if I hadn't checked it wouldn't have occurred to anyone to fix this problem and I wasted a lunch break sorting this out when it was not my adult at all!

By from Unknown location on 22.04.2015 14:25

Company replied:

Hello, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies for the delay with your order, and that you had to call to inform us of the problem. There was a system error that was not picked up on until you contacted us. This was very regrettable and we are sorry for the inconvenience this caused to you. We are pleased that we were able to get your lenses to you on time for your holiday. Your feedback is valuable and helps us to improve the service we give to you and other customers. We are confident that if you order again we will be able to offer you our usual 5* service. Kind regards, Sophie Contactlenses.co.uk

, 22.04.2015 16:43

Was this review helpful to you? Yes or No

Can't fault them

This is the 4th time I've ordered from them. They are by far the cheapest that I've found and the lenses have arrived the next day every time, despite the postage being free. Highly recommended.

By from Unknown location on 22.04.2015 14:23

Was this review helpful to you? Yes or No

Excellent Service

I received my order the following day, fantastic service!

By from Unknown location on 22.04.2015 14:19

Was this review helpful to you? Yes or No

Quick delivery, good quality lenses

First time I have ordered online. I usually use specs avers. These lenses were less than half the price and a similar quality. Would recommend definitely.

By from Unknown location on 22.04.2015 14:15

Was this review helpful to you? Yes or No

OUTSTANDING

i can not say enough positive notes about the service i have receive from contactlenses.co.uk products are great! delivery is amazing and the customer service is exceptional ***** i would strongly urge anyone considering a purchase to do so without concern. i wouldn't use any other company ! very happy shopper :) x

By from Unknown location on 22.04.2015 14:09

Was this review helpful to you? Yes or No

Excellent

The website is easy to navigate. Found what I needed, next day delivery. No fuss. Perfect.

By from Unknown location on 21.04.2015 21:40

Was this review helpful to you? Yes or No

Speedy, simply and safely sorted!

Such a speedy service, as always. They also give the impression that they are actually bothered about you and your order. Impressed, as I have been before.

By from Unknown location on 21.04.2015 21:39

Was this review helpful to you? Yes or No

Great!

Excellent, speedy delivery, great prices would recommend.

By from Unknown location on 21.04.2015 20:53

Was this review helpful to you? Yes or No

i love these contact lenses

the delivery is great always next day and the lenses are perfect as always

By from Unknown location on 21.04.2015 20:43

Was this review helpful to you? Yes or No

Excellent service and super fast delivery

Excellent service and super fast delivery. Cheapest prices I found anywhere. Will be back to order again soon.

By from Unknown location on 21.04.2015 18:49

Was this review helpful to you? Yes or No

The lenses were delivered quickly and iin good shape.

Excellent service and price, and while I am having to adjust to the slightly different style of packaging and shape of lense, they are working out pretty well.

By from Unknown location on 21.04.2015 16:33

Was this review helpful to you? Yes or No

Fast delivery

Have been getting lenses from this website for the last nine years and always get brilliant delivery. This time I ordered my lenses late on a Sunday night and they arrived Tuesday, can't fault their service

By from Unknown location on 21.04.2015 15:25

Was this review helpful to you? Yes or No

5 star

All safely received at contact address,thank you. Very prompt service ,as was last order. Judy Cleaver

By from Unknown location on 21.04.2015 15:07

Was this review helpful to you? Yes or No

Fast delivery

Arrived next day ahead of shedule ... top notch

By from Unknown location on 21.04.2015 14:26

Was this review helpful to you? Yes or No

very good

Excellent service

By from Unknown location on 21.04.2015 14:19

Was this review helpful to you? Yes or No

Always so reliable

Can't think of any other service I'd rather use. It's so easy for me to visit the website, re-order my lenses and then they turn up in about 24 hours. The Amazon of contact lenses.

By from Unknown location on 21.04.2015 13:59

Was this review helpful to you? Yes or No

Speedy Efficient Service

Very quick easy and efficient process

By from Unknown location on 21.04.2015 13:54

Was this review helpful to you? Yes or No

Excellent Fast Service

As a returning customer I would have no reservations in recommending. It is simple and fast and have never put a foot wrong over probably 10 orders .

By from Unknown location on 21.04.2015 08:41

Was this review helpful to you? Yes or No

Quick professional service

Been using this site for several years and have never had any cause for complaint. Prompt, efficient and professional. Highly recommended

By from Unknown location on 20.04.2015 23:10

Was this review helpful to you? Yes or No

So fast

The contact-lenses are so comfortable

By from Unknown location on 20.04.2015 20:13

Was this review helpful to you? Yes or No

Super fast service

Ordered my lenses monday, arrived tuesday morning! Good value and easy to order.

By from Unknown location on 20.04.2015 19:26

Was this review helpful to you? Yes or No

Excellent Service!

Always speedy and efficient service, never have had an issue with this company!

By from Unknown location on 20.04.2015 19:12

Was this review helpful to you? Yes or No

Very good service and quick delivery.

Very good service

By from Unknown location on 20.04.2015 18:26

Was this review helpful to you? Yes or No

BEST ONLINE SUPPLIER!!

My orders nearly always there next day when using the standard free delivery. Call centre staff could be a bit more friendly is my only gripe.

By from Unknown location on 20.04.2015 18:03

Was this review helpful to you? Yes or No

Excellent

Prompt & efficent. Have been using this service for around 2 years now with no problems

By from Unknown location on 20.04.2015 14:23

Was this review helpful to you? Yes or No

Always really good service

Everytime I order, I get really fast delivery - excellent everytime! Highly recommended

By from Unknown location on 20.04.2015 14:15

Was this review helpful to you? Yes or No

Excellent service

Needed some lenses pronto. Ordered at 11am and on my doormat the next morning. Fantastic. I bought the crystal lenses, super cheap and just as comfortable and clear as some that are considerably more expensive.

By from Unknown location on 20.04.2015 14:14

Was this review helpful to you? Yes or No

easy, quick and trusted service

I always order my lenses from contactlenses.co.uk and its a very quick, easy and prompt delivery. I wouldnt hesitate in recommending the site to others

By from Unknown location on 20.04.2015 13:58

Was this review helpful to you? Yes or No

Great company, great service

I have been using this site for several years now and apart from one time where there was an issue with delivery, which was rectified immediately, I have had no problem. Quality products with wide range of choice, very speedy delivery. Top marks.

By from Unknown location on 20.04.2015 13:44

Was this review helpful to you? Yes or No

Excellent service and speedy delivery

I have ordered my daily contact lenses from this company over the last few years and I have never been disappointed. My lenses always come the next day via the normal post which means I don't even have to be in to sign for them. Excellent service.

By from Unknown location on 20.04.2015 10:17

Was this review helpful to you? Yes or No

Disappointing delivery

I have been a customer of your website for several years now and have never had an issue with the quality of the contact lenses that have been sent to me. However, I ordered my last batch of lenses on a Tuesday and still had not received them by Saturday, the day I was going on holiday. I had to go away with my glasses, which I do not like to wear. I feel that a four day delivery time for such an important item is rather long. Are they not posted first class? Many other items online when ordered in the morning will be with the recipient the following day. I feel disappointed that this has happened as I feel that the quality and prices of the lenses are great but the waiting time too slow.

By from Unknown location on 19.04.2015 18:58

Company replied:

Hello Susan, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that your order did not arrive with you in time for your holiday and for the inconvenience this caused. Your order was placed on the 7th April and despatched the same day by Royal Mail First Class. The majority of orders do arrive next day, however this is not a guaranteed service and occasionally Royal Mail can take longer to deliver. It does seem that on this occasion your order was held up in the Royal Mail system and as our free delivery service is not tracked we can not provide you with a reason as to why this happened. It is regrettable that on this occasion your order did not arrive as quickly as we would have liked. Thank you for your feedback which is always appreciated and helps us to improve the service we offer to all our customers. Kind regards, Sophie Contactlenses.co.uk

, 20.04.2015 11:28

Was this review helpful to you? Yes or No

my straightforward opinion

excellent service// also product quality is good with no optical discomfort will continue to use this source as long as my eyes feel so comfortable with the product.and of course the price is important to me as I am a Pensioner.

By from Unknown location on 19.04.2015 15:25

Was this review helpful to you? Yes or No

Always great service

Have ordered from Contactlenses.co.uk a few times now, delivery is always on time, the prices are really good, and I've had no issues with them whatsoever. I'll definitely use them again (and again).

By from Unknown location on 19.04.2015 10:30

Was this review helpful to you? Yes or No

Excellent quality and fast, free delivery

My first order from contactlenses.co.uk was quite a large one so when I came to make a second order, just for a single box I did not expect it to still be free delivery, but it was! £7.50 a box for daily disposables, you really can't go wrong! Delivery was really quick as well, I had them within a couple of days. Would recommend to anyone who doesn't fancy paying the prices at Specsavers et al (£12 a box and £20 for a 'contact lens check' - no thanks!) Cheers.

By from Unknown location on 18.04.2015 17:47

Was this review helpful to you? Yes or No

AWESOME!

Super fast delivery, great value lenses! Really hapy with the service and definitely will continue to order and would highly recommend

By from Unknown location on 18.04.2015 17:35

Was this review helpful to you? Yes or No

Fantastic contact lenses

When ordering from contactlenses.co.uk my order always arrives fast and is always correct. Is fantastic value for money and has saved me a fortune and I have and will continue to recommend them.

By from Unknown location on 18.04.2015 16:44

Was this review helpful to you? Yes or No

Great Lenses,Great Price

Ordered my lenses with this company on Thursday night came Saturday morning which was fantastic. I ordered The Freshlooks Colour-blends coloured monthly lenses, which I am currently wearing with a price of £7.75 each total for 2 lenses £15.50. Ordering on-line for the first time and with a company I have never used before, all I can say is that it is a good company, with help available with on-line live chat, FREE UK delivery and returns and reasonably priced lenses. I will be definitely ordering my lenses with Conactlenses.co.uk in the future.

By from Unknown location on 18.04.2015 14:42

Was this review helpful to you? Yes or No

Flawless service

Ordered on Saturday so did not expect delivery until Tuesday but they arrived on Monday. Excellent quick service as usual

By from Unknown location on 18.04.2015 14:15

Was this review helpful to you? Yes or No

Best lenses I have ever used

They never tear, are supremely comfortable and reasonably priced. I am very happy with them.

By from Unknown location on 18.04.2015 13:50

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.