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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 13,351-13,400 of 15,708 items.
Review

I ordered my contacts late Saturday afternoon, the e-mail conformed they would be dispatched on the Monday and they were. This company did exactly what they said they were going to do and I would highly recommend them. Will definitely be placing another order when the time comes.

By from Unknown location on 19.01.2015 15:37

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fantasic !

Excellent serive, excellent products, speedy delivery!

By from Unknown location on 19.01.2015 15:25

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Quick, quality service!

Contacts arrived within a couple of days of being ordered and all very good quality, comfortable and great value for money.

By from Unknown location on 19.01.2015 15:10

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Prompt and reliable

I have used contactlenses.co.uk for many months now, and have always been impressed by the service. The lenses are sent by first class post by default, and have always arrived for me on the next working day. The website itself is easy to use, and has a helpful re-ordering system.

By from Unknown location on 19.01.2015 15:08

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Contact Lens Order

Very quick delivery every time, excellent website.

By from Unknown location on 19.01.2015 10:10

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Straightforward ordering; quick delivery

Have ordered numerous times - have never had a problem

By from Unknown location on 18.01.2015 19:54

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Contact lenses

Excellent service quality and price,as usual! Many thanks

By from Unknown location on 18.01.2015 16:23

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Consistently excellent speed and quality of product and service.

I have been using this website to buy my contact lenses for a few years. I have always received my lenses as ordered and very quickly. I unreservedly recommend them.

By from Unknown location on 18.01.2015 10:46

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Quick delivery

I am, as always really happy with the service provided. My order arrived really quickly and was as described.

By from Unknown location on 18.01.2015 00:06

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Contact lenses

Fast delivery and excellent quality

By from Unknown location on 17.01.2015 19:34

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Brilliant Online Contact Lense Company

Every time I use this website for my lenses, I know I will get exactly what I want and the delivery is always swift and efficient. The products are varied for all price range and lense types and always good value for money. Years later, I still use the same website and cannot be happier with the service. THANK YOU!

By from Unknown location on 17.01.2015 11:32

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unfortunate experience

"I'm a regular customer of contactlenses.co.uk however on this occasion I was left utterly appalled. The reason being I was sold a ""not for sale"" promotional packet of contact lens solution with a contact lens case."

By from Unknown location on 16.01.2015 19:36

Company replied:

Hello Jagbir, Thank you for your order and for taking the time to leave a review. The solution kit you received is free to us from the manufacturer. However we are unable to provide these free to our customers, due to the costs involved in the handling of the items and the postage fees. We do provided this information on the product page. The reason we continue to offer the item on the site is that many customers like this option. It is very regrettable that after several orders you feel that we have let you down and not met your expectations. We do hope that the explanation above has explained the reasons for having the promotional packs for sale on our site and that you will consider us for future orders. Kind regards, Sophie Contactlenses.co.uk

, 19.01.2015 12:49

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Great quality and value!

I'm amazed at the quality of lenses for the price, not to mention the speedy delivery. A big thanks for me.

By from Unknown location on 16.01.2015 17:42

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Excellent service

Had what I wanted and delivered promptly - couldn't fault it

By from Unknown location on 16.01.2015 17:16

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excellent!

Excellent service! Been using it for more than 5 years and they've always been very helpful. proper professionals.

By from Unknown location on 16.01.2015 16:58

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service

Excellent service. Ordered on line and received lenses next day. No added postage charge. Would recommend and have indeed already done so

By from Unknown location on 16.01.2015 16:45

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Very good and promt service.

Easy to use and understand website, fast delivery. Very happy

By from Unknown location on 16.01.2015 15:46

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Great service

Really pleased I found this company, I've been ordering lenses from them for years and never had a problem art from one change of address hiccup which was resolved immediately. Recommend without reservation.

By from Unknown location on 16.01.2015 15:22

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Grossly overpriced

I was a customer thanks to their reliability and delivery time. However I just ordered the same lenses for £61 instead of £87 I had been paying at contactlenses.co.uk. What a rip off. Will not be buying again.

By from Unknown location on 16.01.2015 15:21

Company replied:

Hello George, Thank you for your order and for taking the time to leave a review. I am sorry that you were able to find the lenses cheaper elsewhere. We try to keep our prices as competitive as possible and I apologise that on this occasion this is not the case. It is always regrettable to loose a long standing customer as yourselves and I will be passing your feedback on to our buying and management team for them to investigate. Hopefully we will be able to offer a better price in the future. Kind regards, Sophie Contactlenses.co.uk

, 28.08.2015 00:05

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Ordered paid delivered great !

An easy way to get your lenses

By from Unknown location on 16.01.2015 15:18

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Superb Service as Always

I have used contactlenses.co.uk for years, and find their level of service second to none. Products always arrive in very good time and in perfect condition. The regular free promotions are also a very good benefit!

By from Unknown location on 16.01.2015 15:15

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Excellent

Have been continually impressed and satisfied for over 5 years. Wouldn't use anyone else.

By from Unknown location on 16.01.2015 15:06

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Convenient

The lenses are really good, they feel natural upto 12hours, however what I did find was a couple of lenses from the batch really irritated my eyes which meant I had to put another one, so a couple of lenses did go to waste.

By from Unknown location on 16.01.2015 15:02

Company replied:

Hello Shazana, Thank you for your order and for taking the time to leave a review. It is great to hear that on the whole you are happy with the lenses we have supplied, however please accept our sincere apologies that some of the batch appear to be faulty. The lenses come directly from the manufacturer and very occasionally there can be a fault. Our Customer Support team has been in contact with you and have arranged for some replacement lenses to be sent to you. We hope that this in some way makes up for the inconvenience this has caused to you and hope that next time you order we will be able to offer you a 5* service. We hope you have a great weekend! Kind regards, Sophie Contactlenses.co.uk

, 16.01.2015 16:26

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Brilliant service

Outstsnding. Super quick delivery, brilliant price and great quality!

By from Unknown location on 16.01.2015 14:58

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Good service

Been using Contactlenses.co.uk for a year now, they have my order already saved which is very handy for when i need to order some contacts, also my lenses arrive very quickly which is always good

By from Unknown location on 16.01.2015 11:56

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Brilliant Service - Good Quality Lenses

I ordered my contact lenses online using my prescription from the opticians, they came within 2 days in a secure neat box with a free sample of some other lenses. I haven't had any problems with lenses so far and have been using them everyday for around 2 weeks. I will be ordering again next month! Jess

By from Unknown location on 16.01.2015 11:31

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No issues

Quick, sharp, efficient and next day delivery. Much appreciated, James H Rossendale

By from Unknown location on 16.01.2015 11:13

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Fantastic and Prompt Service

Ordered contact lenses on Wednesday, delivered on Friday. Ordered wrong ones, emailed customer services on Monday, replacements with me on Tuesday, confirmation returned items received.

By from Unknown location on 16.01.2015 08:18

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Good service

Was very impressed by the quick services

By from Unknown location on 15.01.2015 21:54

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crystal contact lenses

really comfortable lenses and worth it for the money.

By from Unknown location on 15.01.2015 20:18

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Excellent sevice

As always, an excellent service. Easy to order or re-order, fast delivery. Would recommend to friends, family and others.

By from Unknown location on 15.01.2015 20:15

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great as usual

fast delivery, exact power and colour

By from Unknown location on 15.01.2015 18:53

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Excellent service as usual

I've ordered a variety of lenses from here for the last few years. I've never had a problem and delivery is always quick. If I order on an evening the items are usually dispatched the next day and delivered the day after. Great prices too. Couldn't recommend enough

By from Unknown location on 15.01.2015 16:43

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excellent

Lenses arrived very promptly. They are great price and very comfortable to wear

By from Unknown location on 15.01.2015 16:04

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Good quality site

Very fast delivery and quality items

By from Unknown location on 15.01.2015 16:02

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Fantasticly quick and easy as always - thanks!!

I always run out of contacts before my regular specsavers delivery is due and have used contactlenses.co.uk for years and I always receive next day and at a great price! This month I haven't realised I had ran out and ordered that morning and received the next morning. Highly recommend to everyone.

By from Unknown location on 15.01.2015 15:51

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excellent service

I have been buying my contact lenses here for several years, and my last order was the first one ever that didn't arrive the very next day, even when I order quite late in the day - it arrived the next day but one, and I'm very happy with that - easy to re-order, very simple to use, completely satisfactory.

By from Unknown location on 15.01.2015 15:26

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Excellent choice and service

Never encounter a problem, recommended to anyone who want a fast reliable service, good quality lenses at purse friendly prices.

By from Unknown location on 15.01.2015 13:35

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feedback

Fast and efficient.

By from Unknown location on 15.01.2015 10:53

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Great to do business with.....

I have dealt with Contact lenses.co. Uk for some time and can highly recommend them...

By from Unknown location on 15.01.2015 09:35

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Excellent

Iv worked for 2 main high street opticians and didn't realise I have been over paying for my contact lenses for 13 years!!! As long as you use your brain and keep up with the all your eye checks and contact health checks this is amazing I use the crystal monthlys and I love them

By from Unknown location on 14.01.2015 23:25

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Great service

Really fast delivery.

By from Unknown location on 14.01.2015 21:12

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I've yet to receive my order

I ordered my lenses a couple of weeks ago and have yet to receive them!

By from Unknown location on 14.01.2015 20:30

Company replied:

Hello Paul, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that you have not yet received your order and for any inconvenience this has caused. We sent the order to you on the 5th of January and were unaware that it had not reached you. The majority of our orders sent via Royal Mail first class are delivered next day. Unfortunately we are unable to track these deliveries. Our Customer Support team has been in contact with you to investigate this further and get this resolved for you ASAP. We aim for a 5* service and it is very regrettable that on this occasion we have not met the high standards of service that we strive for. Kind regards, Sophie Contactlenses.co.uk

, 15.01.2015 09:12

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Good value

The coloured lenses are the best value for money comparison to other websites and the delivery is very fast.

By from Unknown location on 14.01.2015 19:30

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Quick and efficient service

My previous order had been saved, which made it simple and quick to buy my lenses. And I received the lenses within less than two days after ordering. Overall, an excellent service.

By from Unknown location on 14.01.2015 19:09

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Excellent service

I have used this company for many years and they are consistently efficient and always communicate the status of orders. Would definitely recommend.

By from Unknown location on 14.01.2015 18:37

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Great service!

Have used this site several times and always receive my lenses next day. Very pleased with the service and the price!

By from Unknown location on 14.01.2015 17:15

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Fast, cheap, quality product, helpful ... Brilliant!

I love this company. The lenses are comfy, the delivery is next day, they offer an alternative if your lenses aren't in stock and the prices make it possible to wear dailies ... overall excellent, would recommend to anyone

By from Unknown location on 14.01.2015 15:44

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Fine but my name is not Mr!

All fine but it's addressed to Mr Ellis and I am actually Miss

By from Unknown location on 14.01.2015 15:35

Company replied:

Hello Katie, Thank you for your order and for taking the time to leave a review. Please accept our apologises with the confusion over your title. On your online account we had you listed as a Mr and so any emails to you would be addressed to Mr. Our Customer Support team have now amended that to Miss. Hopefully next time you order we will be able to offer a 5* service! Kind regards, Sophie Contactlenses.co.uk

, 14.01.2015 16:48

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rate contactlenses.co.uk

Been using this site for years now never had a problem with them easy to order and fast delivery . Happy customer would recommend to anyone.

By from Unknown location on 14.01.2015 15:14

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.