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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14185
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15704 customer reviews
4.8

Customer Reviews

Showing 1,301-1,350 of 15,704 items.
Contact Lense Purchase

I have used Contactlenses.co.uk for quite a few yers now, the service & communication is excellent. Highly recommend this company.

By from Unknown location on 22.07.2022 15:53

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Effortless Ordering, Quick Delivery, exactly what I need.

Effortless Ordering, Quick Delivery, exactly what I need.

By from Unknown location on 22.07.2022 15:48

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Excellent service and value

I wanted to reorder my usual lenses but they were out of stock. I was given the option to substitute a more expensive but similar product at the same price I would normally pay. Very happy with the product and the service.

By from Unknown location on 22.07.2022 14:35

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Brilliant price and quality lenses

Brilliant price and quality lenses

By from Unknown location on 22.07.2022 10:38

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Been ordering from this website for…

Been ordering from this website for many years, I find them to have really plenty of variety and best prices. I had a recent issue with my last order ( delivery arrived later tham promised) and the team made contact and refunded as soon as they became aware of my disatisfaction.

By from Unknown location on 21.07.2022 19:22

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Well I was surprised how good the…

Well I was surprised how good the contact are in term if quality and fit perfectly they are so easy to insert and comfortable to wear thanks

By from Unknown location on 21.07.2022 17:01

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Excellent service and quality…

Excellent fast service and good quality lenses. Well done.

By from Unknown location on 21.07.2022 16:15

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Delivered on time

On time, product is great. Thanks

By from Unknown location on 21.07.2022 15:55

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What Service !!

What Service !!! Have used Contactlenses.co.uk for years, have always been fantastic, this time they have outdone themselves. My usual lenses where not available so a substitute was suggested, I bought them, I have that they are no good for me at all, went to the online chat just to really say that I was not getting on with them at all , Sophia the lovely lady on the chat, found some that are more like my usual lenses and will get them out to me today !! Would highly recommend using this company.

By from Unknown location on 21.07.2022 10:20

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Fantastic item .Thank you

Fantastic item .Thank you

By from Unknown location on 19.07.2022 20:16

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Order arrived very quickly

Order arrived very quickly

By from Unknown location on 19.07.2022 18:52

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Quick service and good value product.

Quick service and good value product.

By from Unknown location on 19.07.2022 15:49

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Great Customer Service

Have been using this company for years. Very reasonable prices and prompt delivery. Had an issue with my last order and it was dealt with quickly and professionally. Would recommend.

By from Unknown location on 18.07.2022 17:50

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First class as always

First class as always

By from Unknown location on 18.07.2022 16:44

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Very good

Perfect service

By from Unknown location on 18.07.2022 15:58

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Prompt delivery of what I ordered

Prompt delivery of what I ordered Thanks!

By from Unknown location on 18.07.2022 15:53

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Had to wait a over a week for my lenses…

Had to wait a over a week for my lenses to be sent as they were not in stock, and I'd said I would accept a substitute. Finally got them through and the lenses they've sent are not the same quality, keep getting blurry vision in one eye where I've never had any issues before.

By from Unknown location on 18.07.2022 10:17

Company replied:

Hello Dani, Thank you for your review. I am sorry that the replacement lenses were not suitable. One of our support team will be in touch to discuss this directly with you. Apologies again for the inconvenience caused. Kind regards Hayley

Hayley Brown, 20.07.2022 18:54

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Always been good

Always been good. No issues. 1 time I paid for (out of about 100) and didn’t get delivery on time instantly refunded. Quality service always.

By from Unknown location on 17.07.2022 22:40

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Arrived really quick and easy to pay…

Arrived really quick and easy to pay thru the bank

By from Unknown location on 17.07.2022 18:29

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Super quick as always

Super quick as always. Top prices

By from Unknown location on 17.07.2022 17:34

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If I could give a zero I would

If I could give a zero I would I was given these lenses as a replacement They make my eyes so sore, feels like grit is in my eye, I have tired these so many times over the past few days and they are all the same They also make my vision blurry! Not happy.

By from Unknown location on 17.07.2022 13:36

Company replied:

Hello Victoria, Thank you for reviewing our product. I am sorry these were not satisfactory. I can see you have already been in communications with our support team regarding this issue and a solution has been suggested. Apologies again and please get in touch if we can help any further. Kind regards Hayley

Hayley Brown, 20.07.2022 18:48

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Absolutely excellent service

Absolutely excellent service, so helpful when I had a question and had to call customer services, extremely fast delivery and great lenses at a fantastic price. I wouldn’t buy my lenses from anywhere else

By from Unknown location on 17.07.2022 00:15

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Great service always.Would not buy from…

Great service always.Would not buy from anyone else

By from Unknown location on 16.07.2022 17:15

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Really fast with service and customer…

Really fast with service and customer service I also very professional..Good product

By from Unknown location on 16.07.2022 16:04

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Excellent and reliable service as usual.

Excellent and reliable service as usual.

By from Unknown location on 15.07.2022 20:45

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Very quick delivery

I was quite happy to be substituted the contact lenses for my original ones that were out of stock,but I found they made my eyes very dry out

By from Unknown location on 15.07.2022 17:21

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Always amazing!

Always amazing!

By from Unknown location on 15.07.2022 16:12

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I’ve ordered from other online stores…

I’ve ordered from other online stores but have enjoyed faultless service from contactlenses.co.Uk Great prices, easy to navigate website and food phone support.

By from Unknown location on 15.07.2022 15:48

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Always get my lenses here

Always get my lenses here. Ordered some of my regular ones. None is stock so they sent me an alternative and I have to say they are shocking, trouble is I bought 3 months worth so I’m stuck with them 🙄

By from Unknown location on 14.07.2022 21:31

Company replied:

Hi Dan, Thank you for your review. I am sorry that the replacement lenses were not suitable. One of our support team will be in touch to discuss this directly with you. Apologies again for the inconvenience caused. Kind regards Hayley

Hayley Brown, 20.07.2022 18:56

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Flawless buying experience

Flawless buying experience

By from Unknown location on 14.07.2022 11:14

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My go-to

Always provide no-fuss ordering experience, send reminders of you choose to set them, and have lots of variety available at affordable prices.

By from Unknown location on 13.07.2022 03:02

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Bit disappointing

Delivery great as usual, however quality not what I usually get. Two lenses within 1 week tore in my eye. I know these are value lenses but disappointed, my expectations were not met. Best wishes Jayne

By from Unknown location on 12.07.2022 21:38

Company replied:

Hi Jayne, Thank you for your review. I am sorry that you have experienced some issues with your lenses. One of our support team will be in touch to discuss this directly with you. Apologies again for the inconvenience caused. Kind regards Hayley

Hayley Brown, 20.07.2022 19:00

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Excellent service in and products

Excellent service in and products

By from Unknown location on 12.07.2022 18:25

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Always efficient & quick deliveries :-)

Always efficient & quick deliveries :-)

By from Unknown location on 12.07.2022 17:03

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Use every month

Use every month, good quick delivery and prices

By from Unknown location on 12.07.2022 16:16

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Very reliable

Have been using them for years. Always very quick delivery. Easy to reorder same items. Good prices. Would definitely recommend. Would love if they expanded the offer of affordable lenses (some disconnected and different ones I tried didn’t work that well for my eyes).

By from Unknown location on 12.07.2022 09:08

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So quick and great value thanks

So quick and great value thanks

By from Unknown location on 11.07.2022 17:20

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Really helpful.

Really helpful. Ordered the incorrect prescription and they fixed it immediately.

By from Unknown location on 11.07.2022 15:52

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Very good on time and very good prices

Very good on time and very good prices

By from Unknown location on 11.07.2022 07:30

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I've used this website for years and…

I've used this website for years and always used to have the crystal monthly and had no issues with either making or receiving my order nor with my eyes from the contacts. Since they have been discontinued I have had numerous issues with my orders and the recommended alternatives do not agree with my eyes and have also split down the middle while wearing them. I'm extremely reluctant to order again

By from Unknown location on 10.07.2022 22:13

Company replied:

Hello Natasha, Thank you for your review and your custom over the years. I am really sorry to hear that the alternative lenses you have received have not been suitable for you. One of our team will be in touch shortly to discuss this directly. Apologies for the inconvenience and discomfort caused. Kind regards Hayley

Hayley Brown, 11.07.2022 12:38

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Great service.

Great service.

By from Unknown location on 10.07.2022 19:18

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Fantastic service and product.

I have ordered several time from this site and the lenses are with in 2 days. Fantastic service.

By from Unknown location on 10.07.2022 16:15

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Items as ordered and delivered on time.

Items as ordered and delivered on time.

By from Unknown location on 09.07.2022 21:52

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Great efficient fast service

Great efficient fast service Had a top class customer service experience too when some contact lenses I was sent as a replacement didn’t suit me they sent a replacement straight away no charge!

By from Unknown location on 09.07.2022 20:09

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Brilliant value for money and good…

Brilliant value for money and good quality lenses 5 ⭐️

By from Unknown location on 09.07.2022 17:43

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Excellent customer service and fast…

Excellent customer service and fast delivery. Ordered the incorrect prescription (my error) and they sent another box of lenses out to me straight away.

By from Unknown location on 09.07.2022 15:50

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Unbeatable value and sevice

I would love to say how you could improve your service but I can't. It was so easy to order also offering a more expensive lens as the the ones I ordered were out of stock at the same price. The item arrived in a secure box designed to fit through your letter box within days of my order being placed and also being the cheapest on the internet.

By from Unknown location on 08.07.2022 22:44

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Great service as usual

Great service as usual. Quick delivery and great prices. Thank you. Can definitely recommend. Geoff

By from Unknown location on 07.07.2022 20:19

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Excellent transaction.

My recent transaction was as smooth as I have come to expect from this highly professional company. Excellent communication, very prompt delivery of an excellent product and very competitively priced.

By from Unknown location on 07.07.2022 20:02

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I have bought my lenses from…contactlenses.co.uk

I have bought my lenses from contactlenses.co.uk for many years . I have found them very reliable with top quality lenses and quick delivery. I can recommend them and I'm delighted with their service.

By from Unknown location on 06.07.2022 20:12

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.