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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14189
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15708 customer reviews
4.8

Customer Reviews

Showing 13,501-13,550 of 15,708 items.
Great Company!

Very fast delivery, correct order, cant praise this company enough!

By from Unknown location on 29.12.2014 17:28

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website down

the website was down a couple of week's ago

By from Unknown location on 29.12.2014 17:21

Company replied:

Hello Dylan, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that our site was down when you tried to use it. Our web team work hard to ensure that the site is available 24 hours a day, 365 days a year. Very occasionally the site has down time, sometimes due to important security updates for example or for reasons out of our control. Again we are sorry you were affected by this and for any inconvenience this may have caused. Thank you for your valued custom and we hope to welcome you back in the future and provide the 5* service we strive for. Kind regards, Sophie Contactlenses.co.uk

, 30.12.2014 12:02

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Excellent company

Always have what I need in stock and I have always received my lenses the next working day.

By from Unknown location on 29.12.2014 17:19

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My first trial with you!

I was impressed with the speed and efficiency of your service. Thank you!

By from Unknown location on 29.12.2014 17:04

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Excellent all round

Was a bit cautious to start with but will definately order again. Fast delivery. Half the price of my optician. Very comfortable

By from Unknown location on 29.12.2014 15:44

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Excellent

Excellent service- received lenses the day after order despite it being right on top of christmas. Lenses are very comfortable to wear. I wear them all day with no discomfort unlike the Boots lenses i was given by the optician which would make my eyes dry and ache after a few hours.

By from Unknown location on 29.12.2014 15:42

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Only one problem if you live abroad

If there had not been the problem of changing the DELIVERY ADDRESS & COUNTRY you would have had 5 stars

By from Unknown location on 29.12.2014 15:32

Company replied:

Hello Pat, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that you had a problem changing your delivery address and country, and for any inconvenience this has caused. We have tried to make the website and ordering process as easy to use as possible. Our web team is currently looking into this and hopefully will be able to make it easier in the future. Thank you for your feedback which is always valuable to us and helps improve the service we offer to you and to others. Thank you also for your valued custom and we hope to welcome you back in the future. Happy new year, Kind regards, Sophie Contactlenses.co,uk

, 31.12.2014 09:59

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Wrong order received

I made an offer which as incorrect then emailed straight away the correction, I had notification that the email had been received but I still received the wrong order

By from Unknown location on 29.12.2014 15:26

Company replied:

Hello Harriet, Thank you for your order and for taking the time to leave a review. I am very sorry to hear that you received the incorrect order. The order was placed on the 20th December and was amended on the 22nd of December before it was despatched. Our Customer Support team has been in contact with you to investigate the matter further and ensure that you get the correct order. We pride ourselves on a 5* service and it is very regrettable that on this occasion we have fallen short of our high standards and apologise for any inconvenience this has caused to you. Kind regards, Sophie Contactlenses.co.uk

, 30.12.2014 09:43

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Excellant

Amazing contacts, fast delivery will be ordering again soon

By from Unknown location on 29.12.2014 15:05

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Very prompt delivery and high quality product

Very pleased. Would deal with again, especially as they dont require the prescription for UK Buyer

By from Unknown location on 28.12.2014 19:49

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2 words... Absolutely Amazing! :)

I have wanted to purchase some contact lenses for quite a long time but I have never really had chance and are really expensive everywhere. My friend then told me about 'contactlenses.co.uk' and told me that she purchases her lenses from there so I thought why not try it out?! I checked the website that night when I got back home, I have got to say they have amazingly value for money prices that are affordable for anyone. I purchased some sight lenses and I'm still using the same pack when I bought it 2 months ago. I am definitely thinking of purchasing some colour lenses for my next purchase. They are high quality, stress free and very comfortable contact lenses and I really recommend the company to anyone purchasing contact lenses.

By from Unknown location on 28.12.2014 00:20

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Exceptional Service

The service from this company is next to none. Super fast service, best lenses. Can't believe the quality of the lens. I would recommend this company to anyone. Thanks.

By from Unknown location on 27.12.2014 19:43

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Great product value for money. Fast Delivery.

Great product as advertised and Exellent value for money.

By from Unknown location on 27.12.2014 17:01

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Lens service

Still giving superb next--day service. Will continue to use this excellent supplier.

By from Unknown location on 27.12.2014 16:41

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highly recommended

I have been ordering my lenses for a number of years now, from contactlenses.co.uk, I haven't as yet had a bad experience lucky me:), ordering is simple, prices are very reasonable, and delivery is always quick I normally recieve my orders in about two days which is good as I leave it to the last day or two before I remember to order some more! overall I highly recommend to anyone who is after buying good lenses at a good price to give them a try.

By from Unknown location on 27.12.2014 15:35

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Fantastic!!!

Fine products - Brilliant service - Super fast delivery

By from Unknown location on 27.12.2014 02:59

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Quick and efficient service

Very pleased with lenses

By from Unknown location on 24.12.2014 16:05

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Contact Lens

Always order from here, simple website with choice of how far ahead you want an email reminder to re-order. My orders have always been well priced (I do shop around to check this), delivered fast, good communication without bombarding you with unwanted emails and product delivered always the correct one and arrives in good condition. Hence 5 stars.

By from Unknown location on 24.12.2014 15:27

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An effective service

well packaged but contacts took more than expected time to come

By from Unknown location on 24.12.2014 10:14

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delivery

I understand that my contact lenses were going to come late then usual because of the Christmas period.

By from Unknown location on 23.12.2014 22:13

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They are great

I have been ordering contact lenses with contactlenses.co.uk for about five years and I never had any problem. The delivery is always fast and the service is superb. Five stars with no doubt.

By from Unknown location on 23.12.2014 21:07

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very well, only best reviews for the website

Very fast delivery. Order in a late afternoon, get delivered next day by afternoon usually! Great value for money paid.

By from Unknown location on 23.12.2014 17:28

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Great service!

Very quick delivery, brilliant product!

By from Unknown location on 23.12.2014 16:03

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Great Trust worthy and affordable!

I started using this site after my Contact lenses went up in price on another site. I was paying £45 a month for lenses and delivery ( can't believe I have to pay that for the pleasure of been a bit blind!!) Anyways enough was enough I looked for cheaper alternative lenses, I was worried I would miss out on quality as I needed a specific moisture type but after some research I ended up at contactlenses.co.uk and ive never looked back. I'm also £25 a month better off!! And they always arrive in a few days. Thanks guys! Xx

By from Unknown location on 23.12.2014 15:14

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Excellent

Very quick, reliable & easy re-ordering option : )

By from Unknown location on 23.12.2014 15:11

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Loyal customer

I have been using this company for many years and never had any problems. Next day delivery and good price. Highly recommended!!!

By from Unknown location on 23.12.2014 15:01

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Speedy delivery

I cannot believe how fast the delivery was for my contact lenses - brilliant service especially for those who leave things to the last minute.

By from Unknown location on 23.12.2014 10:39

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My first time purchase from Contactlens

Just brilliant , so easy and quite painless , i am sure the rest of my family that use contact lenses will follow my lead soon. The prices were so low and the promised delivery was less than a fifth of the time it takes via my local optician . All in all i would be happy to recommend this wonderful service to anybody.

By from Unknown location on 23.12.2014 10:28

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Contact lense order

Brilliant - communication through email when my lenses were dispatched then they appeared the day after. Easy to order and very happy.

By from Unknown location on 23.12.2014 06:44

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Very efficient service

Ordered my lenses at the weekend on a Sunday and received them on the Tuesday...and during Christmas post season. Really impressed with good efficient, reliable service.

By from Unknown location on 22.12.2014 22:10

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Ace!

Cheap, comfy lenses that are super easy to order and usually arrive within 48 hours. Recommended!

By from Unknown location on 22.12.2014 18:21

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I think they are the best. for cheapness and for qyuality.

Ad a bit of trouble for around 3 mths. Missing lenses or they was split. Ad same troible with spec savers. Difference being £6.25 to £11 @ spec savers. Great quality. Very comfty. I buy 6 boxes every 3 mths.

By from Unknown location on 22.12.2014 17:22

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Great service

Brilliant value and service as always.

By from Unknown location on 22.12.2014 17:16

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contact lenses

I found the site very easy to work with, offering excellent value and excellent and trouble free service. I will be using the company in the future for all my contact lense purchases.

By from Unknown location on 22.12.2014 16:47

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Perfect Service - Every Time

I have been using this company for several years now, ordering once per quarter. I always receive the lenses perfectly packaged, in really quick time and always exactly what I have ordered, for a good price. Would recommend to anyone, all day long.

By from Unknown location on 22.12.2014 16:44

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Excellent

Excellent delivery so quick will use again

By from Unknown location on 22.12.2014 16:23

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Good products, quick delivery

I've been using this website for almost a year and I always come back because the products are good quality and the delivery is super fast.

By from Unknown location on 22.12.2014 15:45

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great value for money!'

Arrived next day which was great and comfy to wear. Good lenses!

By from Unknown location on 22.12.2014 15:41

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Highly recommended

I have always had a very good experience with contactlenses.co.uk - the order arrives very quickly and the process is simple and straightforward. I'd certainly recommend their services.

By from Unknown location on 22.12.2014 15:17

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fantastic & eady to use site.

On the few occasions I have bought my daily disposal contact lenses from this site I have found that its a really easy & speedy process from selection to delivery. Not to mention the great value & immense savings from going to an optician.

By from Unknown location on 22.12.2014 15:10

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informative, competitive prices, accurate, helpful and fast

see above. Wouldn't go anywhere else.

By from Unknown location on 22.12.2014 15:09

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excellent

Price is very giod. Very quick and will always order my contact lenses with them

By from Unknown location on 22.12.2014 15:00

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Excellent fast service.

Good serviced. Item arrived fast. Thank you.

By from Unknown location on 22.12.2014 12:19

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All good

Delivered on time and was what I ordered! Thanks.

By from Unknown location on 21.12.2014 09:09

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Excellent

Have been ordering my contact lenses from this site for a few years. Excellent price and always received within just a few days.

By from Unknown location on 20.12.2014 17:48

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Excellent

Fast and efficient service with very competitive pricing

By from Unknown location on 19.12.2014 17:22

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Great value!!

I only wear contact lenses occasionally, however these are comfy and great value to boot. Could get used to wearing them more often.

By from Unknown location on 19.12.2014 15:33

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Thoroughly recommend

Excellent service, competive prices- a successful combination. I would have no hesitation recommending them to anyone.

By from Unknown location on 19.12.2014 15:30

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easy peasy

Very easy to order, easy to use website. Product came quickly and was packaged well. Once youvr ordered it is very easy to re-order, I did it on the bus!

By from Unknown location on 19.12.2014 15:03

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Contact lens delivery

Item arrived as advertised, I think the next day. The contact lenses are Acuvue Advance with Hydraclear (2 week disposable). I can make them last 3 weeks (or more he he!). They are strong, resist me folding them over, and getting dry when I fall asleep with them in. I wish they were a bit cheaper, but you get what you pay for.

By from Unknown location on 18.12.2014 20:01

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.