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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14176
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15694 customer reviews
4.8

Customer Reviews

Showing 14,151-14,200 of 15,694 items.
excellent

Cannot get any better, affordable, fast delivery what more do you want! Will use for a lifetime

By from Unknown location on 10.10.2014 19:48

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Great all round

Incredibly fast delivery and great customer service. Used them for a few years and will continue to do so

By from Unknown location on 10.10.2014 15:36

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easy, cost effective and efficient

Really good service and would definitely recommend.

By from Unknown location on 10.10.2014 15:17

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Quick delivery and hassle free. Will use again.

Exactly what I ordered at a great price and arrived very quickly. I don't think it is possible to find them cheaper elsewhere. Simple and hassle free ordering process and an easy to use website with lots of payment options. Highly recommended.

By from Unknown location on 10.10.2014 14:39

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Always a prompt service.

Service is great, if all of my order is not in stock they send what is and the rest as soon as they can,

By from Unknown location on 10.10.2014 14:21

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dissatisfied

Lenses were posted to wrong address, the company refused to refund & I had to make a complaint via PayPal to get issue resolved. Despite Sophie's quick response (below), 5 days have passed & I am still waiting, I am still waiting for customer services to get in touch.

By from Unknown location on 10.10.2014 14:11

Company replied:

Hello Kathy, Thank you for your order and for taking the time to leave a review. Please accept our sincere apologies that we have not met your expectations on this occasion, and for the inconvenience caused to you. The lenses were posted to the address we had our system and can only apologise if this was the incorrect address. We would never refuse to refund although usually we do have to wait 14 days before refunding to allow Royal Mail time to return the parcel. Please be assured that our Customer Support Team will also contact you to investigate this further, as it seems that on this occasion our high standards of Customer Care have not been met. Kind regards, Sophie Contactlenses.co.uk

, 11.10.2014 11:06

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Fast dispatch!

Very easy to use site, fast dispatch. The only issue is they don't offer a direct debit facility to save having to order each month.

By from Unknown location on 10.10.2014 14:02

Company replied:

Hello James, Thank you for your order and for taking the time to leave a review. It is great to hear that you are happy with the site and speed of deliveries. The ability to make an automatic recurring order is something we have considered and is hopefully something we can offer in the future. Thanks again for your feedback, it is always appreciated and helps us to improve the service we offer at Contactlenses.co.uk. Kind regards, Sophie Contactlenses.co.uk

, 10.10.2014 15:03

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Fantastic Service

I have used Contactlenses.co.uk for a good few years - and they are excellent! they bend over backwards to help whenever I have had any issues - I wouldn't use anyone else!

By from Unknown location on 10.10.2014 11:21

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The ONLY place I will ever buy contact lenses from now on

Great site, useful information and lots of customer product reviews. Super fast delivery- my lenses always came either the day after I ordered or the day after that, no later. There is a huge range of lenses to choose from, with premium lenses at great prices and value sets for tighter months. The site itself is really easy to use, you don't have to be a pro to choose what is right for you. I'm so glad I don't have to rely on my optician to tell me what I need, I can decide for myself!

By from Unknown location on 10.10.2014 09:26

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Excellent - quick, easy, good value and great product.

Excellent - quick, easy, good value and great product.

By from Unknown location on 10.10.2014 05:27

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Excellent Communication and Perfect Quality!

I am using contactlenses.co.uk the last 2 years and I find the website the perfect combination of quality, price and customer service.

By from Unknown location on 10.10.2014 02:31

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Great service

I love the fact that it is cheap and that it is very quick in delivery im quite happy and will continue using this website

By from Unknown location on 09.10.2014 19:10

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'Eye' would recommend them!

Great Lenses, good value, superfast free delivery. The website is easy to navigate and the one click 'reorder last order' function is brilliant.

By from Unknown location on 09.10.2014 18:16

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Good service

Delivery is timely and product good

By from Unknown location on 09.10.2014 17:05

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brilliant service

Have been using contact lenses.co.uk for some years. Have always been fast in delivery. Have never had any problems. Would definitely recommend to other contact lens wearers.

By from Unknown location on 09.10.2014 15:41

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Cheap as chips and super quick!

I have been ordering from Contactlenses.co.uk for a while now. I find it much cheaper and more convenient than going to an opticians. Delivery is really fast.

By from Unknown location on 09.10.2014 14:57

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Professional efficient service

I can trust Contactless to deliver my lenses just as I need them. I lead a busy life so sometimes I suddenly realise I dont have many left. Because I have ordered from Contactless before I simply have press reorder, make my payment and its all done. Within no time at all I receive a confirmation email and shortly after another email to say they have be dispatched, next day my postman is delivering them to me. I totally recommend this service and would not use any other.

By from Unknown location on 09.10.2014 14:28

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Excellent Customer Service

Your customer service is excellent, my only problem is the +1.75 lense for my right eye doesnt feel right. I have +3.00 in the left for reading and the left is my distance. I have used 2 sets of lenses but i am having really difficulty in seeing distance. I have just had a new test with Specsavers who gave me 5 pairs of lenses +3.00 and +1.75 and i can see perfectly with them but not when i have your +1.75 in. However i rang your sight and was dealt with politely and received an apology and there was no fuss no quibble as another box was being sent out for the right eye. I havent received them yet as in work but i will test tonight and see if all ok. I would recommend your site to anyone just need to be able to see..

By from Unknown location on 09.10.2014 14:13

Company replied:

Hello Gaynor, Thank you for your order and for taking the time to leave a review. Please accept our apologies that you had problems with the +1.75 lenses you received. It is great to hear though that you were happy with the service you received in getting this issue resolved. We hope that you are able to see with the new box of lenses! Sorry again for any inconvenience this has caused you and thank you for your valued custom at Contactlenses.co.uk. Kind regards, Sophie Contactlenses.co.uk

, 10.10.2014 10:22

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Transparent, crystal clear service - just like their lenses!

I have never used another contact lens company. Delivery is always next day and always correct. No hassle. Great service

By from Unknown location on 09.10.2014 14:09

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Fantastic

Easy to use site - delivered as agreed - perfect!!!!

By from Unknown location on 09.10.2014 14:05

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Highly recommend

Been using them for a while now, much cheaper than high street stores and always delivered quickly. Parcel fits in letter box too so no need to be in for delivery! Never had any problems.

By from Unknown location on 09.10.2014 14:01

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Excellent Service!!!!

Easy ordering form and the lenses were delivered the following day. Excellent service would definitely recommend to friends!!

By from Unknown location on 09.10.2014 12:41

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Fast and easy service.

Perfect lenses that are cheaper by far than an opticians.

By from Unknown location on 09.10.2014 11:12

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Never disappointed

Been using the online site for a few yrs now and I have never had a problem with any of my lenses. The website is easy to use and they are delivered in 3-4 days. Love it. So much cheaper too.

By from Unknown location on 09.10.2014 08:08

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Great service

Have been ordering contact lessons from this company for a couple of years now. I order for both me & my wife and we are both happy with the service and the contact lenses.

By from Unknown location on 09.10.2014 07:18

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Highly recommend

I have used this company for a number of years now and have never had any problems. Good service and quick delivery I wouldn't go to any other company now.

By from Unknown location on 09.10.2014 07:08

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Very quick service and great prices

I have been ordering for a long time,and have found that delivery time is always quick ,prices are very good,alround 1st class service.

By from Unknown location on 09.10.2014 05:46

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Superb Service

I ordered my lenses late afternoon and by the time the post arrived at my office all lenses present and correct

By from Unknown location on 08.10.2014 15:59

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Excellent service with quick and reliable delivery.

I've used this company for over a year and I've recommended them to everyone. Communication at every point of the transaction. From the moment you buy your lenses to the time the lenses have been dispatched. Recommended.

By from Unknown location on 08.10.2014 15:35

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An excellent company you can trust.

East to use site, inexpensive lenses and next day delivery.

By from Unknown location on 08.10.2014 14:41

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Fast and reliable

alwasy a good service....been using for years!

By from Unknown location on 08.10.2014 14:03

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Good.

They always arrive quickly and love the service. One small note - could the boxes not be made so they fit through a letter box? Having to be in each month or picking them up from the postbox is mildly annoying. But otherwise great service!

By from Unknown location on 08.10.2014 14:02

Company replied:

Hello Alice, Thank you for your order and for taking the time to leave a review. It is great that you are happy with the service we offer. I am sorry to hear though that your order is not able to be posted through your letterbox. We have designed our boxes to be as letterbox friendly as possible and most people find that they do fit. Please accept our apologies that in your case they do not, and for the inconvenience this causes. Next time you order if you contact us and request a jiffy bag then we will be able to send by this method and hopefully that should fit through your letter box. I will also pass your comments onto our design team, to see what can be done in the future. Thanks again for your review, we value all feedback as helps us improve the service we offer. Kind regards, Sophie Contactlenses.co.uk

, 08.10.2014 14:32

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Fast delivery and great lenses

It was like the lenses were sent before I ordered them! No complaints about the quality.

By from Unknown location on 08.10.2014 14:00

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Brilliant, very quick and fantastic offers

This website has a large variety of quality contact lenses at very reasonable prices. It i very quick and easy to use. But the main advantage of the website is the delivery times. I always receive my contact lenses 2 days after i have ordered them. They are very quick in there deliveries which is a big advantage.

By from Unknown location on 08.10.2014 13:57

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excellent

easy to order and only took 2 days excellent service i would highly reccomend to anyone

By from Unknown location on 08.10.2014 13:00

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great

Arrived the next day and terrific price. Thank you

By from Unknown location on 08.10.2014 10:15

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Excellent service!

I ordered my contacts in the evening and they arrived very quickly the second day, packaged very good in a box along with the receipt of my purchase. Quick and swift delivery...I would order again.

By from Unknown location on 08.10.2014 07:17

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Quick, cheap and cheerful.

Beats going to the eye doctor. I've never had any problems, and my contacts are usually at my door in two days.

By from Unknown location on 07.10.2014 21:28

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Very efficient easy service

they were quick to send everything and they were easy to order

By from Unknown location on 07.10.2014 20:06

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No complaints

Good product. Good price. Good service

By from Unknown location on 07.10.2014 18:56

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fantastic

Amazing service. Easy to navigate website. Order delivered the very next day. Clearly tracking and order status updates. All in all a great website and service. Would recommend.

By from Unknown location on 07.10.2014 16:46

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Amazing!

love love love these lenses. I have pale Blue eyes but recently brought brown lenses, Totally change my look.

By from Unknown location on 07.10.2014 16:11

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Always quick!

I've used this service for a long time and the speed of service is always great- the items are despatched promptly and are often with me next day even without express delivery.

By from Unknown location on 07.10.2014 15:54

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Delivers every time

I have been getting my contact lenses now for about 6 or 7 years and I have had excellent service every time. I get 6 months supply for a lot less than the price my optician charges for 3 months. It is so easy to re-order and very fast delivery, some time next day!! I have recommended this company to quite a few people,

By from Unknown location on 07.10.2014 15:36

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Great service

FAST AND RELIABLE. Will recommend to anyone. Thank you

By from Unknown location on 07.10.2014 14:37

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Fast service great product

I found the site really quick and easy to use, delivery is fast and items are great, I always use contactlenses.co.uk all the time. Thanks Lisa

By from Unknown location on 07.10.2014 14:35

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Always fast efficient service at a great price.

My lenses always arrive by return of post but this time they were out of stock. I received an email telling me this and advising when they would be despatched. As it turned out they came much sooner than thought. Always great service and a great price.

By from Unknown location on 07.10.2014 14:01

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Good choice, and fast delivery.

Good choice, good prices and fast delivery, what more could you ask for!

By from Unknown location on 07.10.2014 13:50

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Timely and affordable

Went for standard free delivery as I urgently needed the lenses. Received them the next day, very helpful customer services.

By from Unknown location on 06.10.2014 20:08

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Great service.

Very happy with the service provided, they are fast and efficient.

By from Unknown location on 06.10.2014 19:22

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.