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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14176
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15694 customer reviews
4.8

Customer Reviews

Showing 15,301-15,350 of 15,694 items.
Wasn't expecting that!

Very easy to order, and a lovely surprise to find my new contact lenses on the door mat about 36 hours after I ordered them. Thank you!

By from Unknown location on 04.07.2014 16:21

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well priced and great delivery

Ordered on a Thursday afternoon and delivered on the Friday, Β£10 cheaper than my usual provider, will use again.

By from Unknown location on 04.07.2014 16:05

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Great service, thunder quick deliveries !

I've used Contactlenses.co.uk for a while and may honestly say I wouldn't imagine they could do any better. You always get an update about dispatch which is, based on my own experience, within maximum 2hrs after the payment is cleared. They post via 1st class (no additional charges !), so effectively you get your lenses on the next day. Prices are very reasonable. If you are a regular customer you may just reorder your last order without wasting time for searching. Last, but not least: a couple of times my regular lenses were out of stock, in that case I got much more expensive substitutions at the original price. Overall - just smashing.

By from Unknown location on 04.07.2014 16:04

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Fabulous

Fantastic first class speedy service, much better and cheaper than anywhere else

By from Unknown location on 04.07.2014 15:48

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FAST, RELIABLE SERVICE.....EvErYtImE!!!!

I have been ordering contact lenses from this website for a few years now... And till this day I have never had a problem. Most of my orders have been received the very next day,...never had any complaints.

By from Unknown location on 04.07.2014 15:40

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Perfect colour. Fast service

They website was easy to you, product arrived quick and as described. My only disappointment is that I wish when I made my purchase that I was advised at checkout or once I imputedy items into that basket that contact lense solution was provided and needed to be purchased seperately. As I now have a pair of lenses with no solution applicator!!! Not happy

By from Unknown location on 04.07.2014 15:32

Company replied:

Hello Regina, Thank you for your order and for taking the time to get in touch. I am sorry that it was not made clear to you that the lenses did not come with solution or a case. The lenses are sold without this as many customers already have those supplies or like to purchase separately. There is some information at the bottom of the product description with details of recommended solutions. I can see this must have disappointed you and I will pass your comments onto our website design team. They can look into what changes can be made to make it clearer to customers that solution is not included. Apologies again for the inconvenience this has caused you. Kind regards, Sophie Contactlenses.co.uk

, 07.07.2014 15:28

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Fast and efficient service

I have been ordering my contact lenses from contactlenses.co.uk for years now, i have always received them on time without any issue what so ever. There was on one occassion I had ordered the wrong lenses, the customer services dept was more than helpful sorting this out for me. I will continue ordering from here, they are excellent in prices too! Thank you contactlenses.co.uk for your A1 service! πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

By from Unknown location on 04.07.2014 15:09

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Vision express it your heart out!

I love this site have never had any problems using it or with my delivery ! its quick, easy to use and very cheap. alway get next day delivery with no extra cost.

By from Unknown location on 04.07.2014 15:06

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brilliant customer service fast dekivery

I have tried several sorts of lenses and have been happy with all of them,

By from Unknown location on 04.07.2014 15:02

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EDITED. Great service and very quick delivery!

EDIT: Please sort out your packaging!!!!! I received a massive box for a very small order. It's very unnecessary. I have been ordering my contact lenses from contactlenses.co.uk since a few years and never had any trouble! It literally takes couple of days for the parcels to arrive (every time!). Highly recommended!

By from Unknown location on 04.07.2014 14:42

Company replied:

Hello Izabela, Thank you for your review and your feedback regarding our packaging. We are aware that since changing our lens cartons, we now have issues with our delivery packaging which can result in larger than expected parcels. We are aware of these issues and are in the process of introducing a more letterbox and environmentally friendly box. Apologies again, and thank you for your continued custom. Kind regards Hayley

, 23.07.2019 18:26

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Fast, efficient and trustworthy!!!

Bought 1 Day Acuvue TruEye contact lenses. Received order in 2 days. Would definitely buy from Contactlenses.co.uk again.

By from Unknown location on 04.07.2014 14:37

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Great service

fast delivery and reliable service

By from Unknown location on 04.07.2014 14:36

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Order on a Friday, Delivered on the Saturday

Straightforward and simple to order and quick and efficient delivery. On top of that, all at a great price and Free delivery!

By from Unknown location on 04.07.2014 14:16

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I HOPE THIS CATCHES YOUR EYE

IVE JUST GOT MY HUSBAND AND SONS CONTACT LENCES FROM Contactlenses.co.uk THEY WERE AMAZING WE GOT THEM WITHIN 3 DAYS AND THE PRICE IS GOOD TO YOU SHOULD TRY THEM ITS EASY AND QUICK ONLINE TRY IT IS CALLED Contactlenses.co.uk

By from Unknown location on 04.07.2014 14:08

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Fast and reliable service

I've used this company for a couple of years now never had any problems and always a reliable and speedy service

By from Unknown location on 04.07.2014 14:07

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Fantastic service!! Highly recommended

I have used them for over a year now, and had one issue which they resolved free of charge and sent a temp supply of lenses to see me through. I recommend these on a frequent basis to my four-eyed friends...

By from Unknown location on 04.07.2014 14:05

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simply brilliant

Ordered friday a.m. hoping they would arrive by monday the latest. Got them saturday. Excellent service.

By from Unknown location on 04.07.2014 14:04

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Just perfect

Received my lenses, at a much better price than the high street, less than 24 hrs after ordering them. Not sure how it could be better.

By from Unknown location on 04.07.2014 14:02

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good delivery, disappointed by fragility.

The delivery time for my lenses was exceptional 2 days and they were here.. I packed 2 lenses into my suitcase to come on holiday as I thought thats all I would need as there reusable. However, I got the first one out and put it in and my vision was great, I then removed the second lens from its packaging an unfortunately dropped it on the floor in my room.. as I picked it back up from the floor it disintegrated in my fingers and split into 3 pieces, I was severely disappointed by this as it now means I will have to endure the rest of my holiday with poor vision. The main reason for the purchase was to enjoy my holiday without my glasses, of which I didnt bring because I thought I would be all set with my contacts.. disappointed to say the least.

By from Unknown location on 04.07.2014 13:56

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Never had a single problem

It's a testament to the level of service provided by contactlenses.co.uk that i've never had to once call them with an issue.

By from Unknown location on 04.07.2014 10:01

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Fantastic service, would highly recommend.

This is a quick, reliable service, I always use Contactlenses.co.uk.

By from Unknown location on 04.07.2014 08:07

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excellent service.

Definitely try this company for service and quality.I have used this site for 7-8 years now and never had any problem, order first thing in morning and lenses delivered to door next day. Fantastic range of brand lenses in stock. I recommend to everyone.

By from Unknown location on 04.07.2014 05:13

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late delivery

My contact lenses have always arrived the day after I've ordered but this time they took a good few days. I did telephone and received friendly and helpful concern. I also emailed, as I was running out of lenses, but was told I needed to wait longer. They did turn up, after nearly a week alright in the end but I'm not sure what would have happended if they hadn't arrived.

By from Unknown location on 03.07.2014 20:35

Company replied:

Hello Loretta, Thank you for your order and for taking the time to leave a review. We are very sorry that on this occasion your lenses took longer to arrive than usual. Orders are sent out First Class with Royal Mail. The majority of orders will arrive the next day but we do have to allow Royal Mail a week to deliver. I am pleased that your lenses have now reached you, and be reassured that if your order had not reached you and had got lost in the post we would have re-despatched the lenses to you. Kind regards, Sophie Contactlenses.co.uk

, 04.07.2014 08:43

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Fast service, delivery and reliable

Never have a problem ordering from contact lenses.co.uk. Always fast and simple to order online. Cheap fast and great service. Highly recommend

By from Unknown location on 03.07.2014 20:21

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Easy website, quick delivery and always reliable!

I have been using contactlenses.co.uk for a while now and have always found the service brilliant. I usually leave it to the last minute to order and I always know they are guaranteed to turn up the very next day. The website is so easy to use and the descriptions of products are always spot on.

By from Unknown location on 03.07.2014 15:16

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Brilliant!

Quick delivery,lenses in perfect condition.Would recommned this seller.

By from Unknown location on 03.07.2014 15:13

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Good on you

Speediest delivery around, and great prices - have recommended this site before and can see (hah) myself doing it again in the future

By from Unknown location on 03.07.2014 14:43

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Excellent service

Easy to order, fast delivery, comfy lenses, would definitely recommend this company

By from Unknown location on 03.07.2014 14:23

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Fast delivery

Delivered what i ordered the next day what more could you ask for.

By from Unknown location on 03.07.2014 14:23

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super Fast Delivery

Ordered late afternoon and received first thing in the morning. Alot cheaper than my opticians Will definitely use again

By from Unknown location on 03.07.2014 14:22

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Good service fast delivery

Always deliver quickly, ordering easy and never had any problems with lenses

By from Unknown location on 03.07.2014 14:11

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Fast, efficient, competitively priced service....exactly what i want!

As above......as that is exactly what i would tell a friend.

By from Unknown location on 03.07.2014 14:07

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You would be mad to look elsewhere.

Great contact lenses, so comfortable and a fantastic price. Speedy delivery what more do you want, just buy them you won't look back.

By from Unknown location on 03.07.2014 14:05

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Always a joy!

I wish all ordering on line was this easy!

By from Unknown location on 03.07.2014 14:01

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Cheap and quick, sometimes unusable

I have been ordering contact lenses from contactlenses.co.uk for over a year now, I buy 30 pairs a month which costs me approx Β£15. They always arrive very quickly after I have placed my order(next day or day after), and they do represent good value. One down side I have found that there is always a percentage of lenses in each box that are unusable, they are either an odd shape, or have a nip/ small rip in the lense. I did complain once to contactlenses.co.uk and I have to admit that they sent me a replacement box almost immediately. I just haven't bothered to complain on other ocassions. Overall a good service, and a decent product PS - I have recieved some complimentary pairs of lenses from contactlenses.co.uk, I am very impressed with their customer services. Thank you.

By from Unknown location on 03.07.2014 14:00

Company replied:

Hello Martin, Thank you for your order and for taking the time to write a review. We are happy to hear that you are pleased with the service we provide and that you like the Crystal 1 Day lenses. We are sorry though that some of the lenses have been defective. Our Customer Support team have contacted you to apologise and have arranged for some complimentary lenses to be sent out to you. In future if you have any problems with your lenses, please contact Customer Support and they will be able to help. Sorry for any inconvenience this has caused to you and I hope that you do not have any further problems with your lenses. Kind regards, Sophie Contactlenses.co.uk

, 04.07.2014 09:40

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Excellent service from ordering to delivery!

I've been ordering my contact lenses from this company for about 5 years and have never once had an issue or concern. Its nice to have a truly reliable service to depend on to get my lenses from.

By from Unknown location on 03.07.2014 13:59

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excellent service, highly recommended!!!!

I ordered my contact lenses at lunchtime and they came the next day, this is the second time I have ordered them and will definitely be ordering them again in the future. They are double the price if I get them from my optician.

By from Unknown location on 03.07.2014 13:57

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i have been wearing contacts for 25 years could not fault them best yet +CHEAP

MY OPTICION COULD NOT BELIEVE THE QUALITY A PRICE +FREE DELIVERY

By from Unknown location on 03.07.2014 09:30

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Good product and value for money

I would have given 5 stars but delivery was delayed this time

By from Unknown location on 03.07.2014 08:21

Company replied:

Hello Ann, Thank you for your order and for taking the time to write a review. I am very sorry that your order was delayed this time. Unfortunately your lenses came to us incorrect and so we had to re-order them from the manufacturer. Please accept our apologises for any inconvenience this has caused you. I am sure that next time you order we will be back to our 5 star standard! Kind regards, Sophie Contactlenses.co.uk

, 03.07.2014 11:08

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quick respnsive great cutomer service

I find the welcome by telephone always polite and responsive to my requirements. Also very speedy delivery.

By from Unknown location on 03.07.2014 07:50

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Cheap, Quick & Easy!

I order my contact lenses and get next day delivery which is perfect for me as I'm not very organised and also need them urgently. The prices are great, better than paying through opticians.

By from Unknown location on 03.07.2014 07:21

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excellent service

No hesitation in recommending for all your vision needs - prompt and efficient. Will use again.

By from Unknown location on 02.07.2014 22:50

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Excellent service as usual

Always supply quickly and on time. Maybe not the cheapest around but they do give a good service.

By from Unknown location on 02.07.2014 21:06

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Speedy excellent service

Fast delivery, cheap and quality products. Highly recommended.

By from Unknown location on 02.07.2014 20:57

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Fantastoc quality service

A fast efficient service, and the most comfortable contact lenses I have ever had, all for a great price.

By from Unknown location on 02.07.2014 20:51

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Great service - never had a problem.

The site is easy to use. The postage is super fast. The lenses are great - very good value and if they don't have the ones you usually order in stock then they will upgrade you at no extra cost. Never had a problem in all the time I have used this company which is why I always use them. Fantastic company.

By from Unknown location on 02.07.2014 20:08

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Quick delivery, everything as promised - I recommend!

Quick delivery, everything as promised - I recommend!

By from Unknown location on 02.07.2014 19:52

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Vision with Ease!!

I always use contactlenses.co.uk as their ordering system is great and easy to use! It's also convenient to be able to bulk order with discount and re-order previous orders :-)

By from Unknown location on 02.07.2014 19:37

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Fast delivery, very easy transaction!!!

I'd recommend this site to anyone as it's very easy to use and clear what products suit yourself and delivery and prices are 2nd to none!!! Highly recommended!!!!

By from Unknown location on 02.07.2014 18:35

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Always so quick with delivery

I have ordered from them for years now. It's ridiculously easy! Website remembers details if you want it to and lenses come the next day! Brilliant

By from Unknown location on 02.07.2014 18:26

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.