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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14176
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15694 customer reviews
4.8

Customer Reviews

Showing 15,351-15,400 of 15,694 items.
Excellent service. In the post next day. Easy reordering. Thoroughly recommend. Thanks

This was the second time I have ordered and service was smooth, fuss free and quick as before. Good clear website and easy reordering process . Many thanks

By from Unknown location on 02.07.2014 17:42

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Catchless contacts!

Superb service and quality without paying optician prices.

By from Unknown location on 02.07.2014 17:12

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Usually quite quick, but far too slow on this last order

Normally, you're quite quick with orders, but my last order was far too slow, and without communication of the delay. The communication is the important part, and that would have given you full marks had you let me know my order was going to be longer than usual to dispatch.

By from Unknown location on 02.07.2014 16:56

Company replied:

Hello, Thank you for your order and for taking the time to get in touch. We are very sorry for the delay in getting this order out to you. The lenses you order are normally kept in stock, however on this occasion they had to be ordered in. When placing an order an estimated despatch date is given on the screen and also in the confirmation email. However we can understand that you might have missed this as normally your order is received much quicker. Again please accept our apologies and assurance that we are putting measures in place to ensure that delays like this will not happen again. Kind regards, Sophie Contactlenses.co.uk

, 03.07.2014 08:27

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efficient service no problems love this company

This is a great company, its so easy you just put in what you need then it arrives the following day then when you need more you can just click re order instead of selecting all the items again.I would be lost with out this company.I have used specsavers before and they are no where near as good as this company

By from Unknown location on 02.07.2014 16:24

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Fast efficient service.

I have been ordering my lenses from contactlenses.co.uk for about 2 years now. They not only delivery on good price, but an efficient service which is usually turned around in 24 hours. I wouldn't go anywhere else.

By from Unknown location on 02.07.2014 15:59

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Good Value. Quick delivery

I've ordered from contactlenses.co.uk for several years and have no hesitation recommending them. Easy to order, quick delivery and good value

By from Unknown location on 02.07.2014 15:11

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Great as always!

The contact lenses are so comfortable and reasonably priced. They are so quick to be delivered, normally next day....would absolutely recommend

By from Unknown location on 02.07.2014 14:22

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perfect service

Great range of lenses and very cheap. Free postage and they always come next day. Always helpful if I've had a problem. Can't fault them

By from Unknown location on 02.07.2014 14:19

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'Eye' cannot recommend this company highly enough !

Really user friendly website, the fact past orders are stored makes re-ordering a breeze, delivery service is outstandingly good, will not shop anywhere else.

By from Unknown location on 02.07.2014 14:17

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Fantastic Service

I have used contactlenses.co.uk for many years now and theor service is excellent. very prompt too!

By from Unknown location on 02.07.2014 14:16

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Fantastic efficient service

I have been using contactlenses.co.uk for quite a while now and have never had an issue. Always fantastic efficient and prompt delivery. If an order is ever delayed for any reason, I am always kept completely informed. I cannot foresee any reason to go anywhere else.

By from Unknown location on 02.07.2014 14:15

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cheap, fast, brilliant

I had them in 2 days and cheaper than any optician, will definitely be back

By from Unknown location on 02.07.2014 14:01

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Quick Delivery

Needing contact lenses within 5 days due to an impending trip, I ordered mine late on Monday. Got an e-mail on Tuesday to say they'd been dispatched, and there was a card through the door from the postman on Wednesday to say the package was too big for the letterbox. Picked up from the sorting office Thursday morning. Top service.

By from Unknown location on 02.07.2014 13:40

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good service, good website.

very straighforward and easy to use. I would reccommend this website.

By from Unknown location on 02.07.2014 11:01

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Brilliant service, every time.

Fast delivery, high quality, competitively priced. Great supplier

By from Unknown location on 02.07.2014 08:28

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excellent service

easy to order, clear instructions, and super fast FREE delivery.

By from Unknown location on 01.07.2014 20:38

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I wish I knew about contactlenses.Co.uk sooner!

I have been wearing contacts for over 5 years and have always had the odd day where I really notice that I am wearing contacts and have to take them out. Since trying these I have actually forgotten 4 times that I am wearing them and almost wear them to bed. They are so comfortable I'd recommend them to anyone. Not only that, they are cheaper than what I was paying before.

By from Unknown location on 01.07.2014 20:09

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not happy

the postage was very fast which i loved it came in a few days however i did ntot like the contacts what so ever they wer the wrog size and did not fit my eye, waste of my money!

By from Unknown location on 01.07.2014 19:43

Company replied:

Hello Moonthaha, Thank you for your order and for taking the time to leave a review. I am very sorry to hear that you are not happy with the lenses you have received. The Freshlook Colorblends are only available in one size and so are not suitable for everyone. It is advisable to only wear lenses in your prescription. Our Customer Support team have sent you an email and hopefully we can get this resolved for you. Kind regards, Sophie Contactlenses.co.uk

, 02.07.2014 09:32

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Outstanding service, have used many times.

I have used this company on many occasions and they have always sent lenses very fast and always as ordered. Highly recomended

By from Unknown location on 01.07.2014 19:29

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Great service

Couldn't ask for a quicker more professional service, speedy delivery 10 out of 10

By from Unknown location on 01.07.2014 19:14

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Superb!

Been buying lenses from this company for over ten years now. Tried couple of others but not good. Delayed orders, out of stock... Never had that problem here. Good customer service too. Simply the best!

By from Unknown location on 01.07.2014 17:37

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Contacts in a flash!

Have used Contactlenses.co.uk for a number of years and they are good value and reliable.

By from Unknown location on 01.07.2014 17:18

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great service

Always very pleased with the service they provide. Speedy delivery everytime. Recommended!!!

By from Unknown location on 01.07.2014 16:55

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Speedy service

Efficient speedy and reliable

By from Unknown location on 01.07.2014 16:47

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Great fast service!!

The box doesn't fit through my letterbox so the postman always wakes me up!! Can we prefer a bubble bag!!

By from Unknown location on 01.07.2014 16:04

Company replied:

Hello Jonathan, Thank you for your order and for taking the time to write a review. I am sorry that our packaging does not fit through your letterbox and the postman wakes you up. We have had our boxes specially made to fit through most boxes but unfortunately they do not seem to fit through yours! Next time you place an order you could message our Customer Support team (click on the 'Contact Us' tab on our site) requesting your order be sent in a jiffy bag. Currently we can not do this automatically, but hoping that we can add this feature in the future. Kind regards, Sophie Contactlenses.co.uk

, 02.07.2014 08:33

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Excellent service

Excellent service

By from Unknown location on 01.07.2014 15:55

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FIRST STOP TO GET MY CONTACT LENSES

The best site ever. Fast and Efficient Fantastic customer service on the phone.

By from Unknown location on 01.07.2014 15:54

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Super fast dispatch, arrived next day!! Great product. Will be ordering again and again

Would highly recommend, dispatched same day and received the next day. Great product, no complaints will be a monthly customer !

By from Unknown location on 01.07.2014 15:50

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Superb service at a great price

Use this site for your contact lens buying!! It's usually next day delivery and the site is so easy to use.

By from Unknown location on 01.07.2014 15:40

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Fantastic

Great value for money, speedy delivery, simply amazing.

By from Unknown location on 01.07.2014 14:51

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Great service I've been using this company for a while now and would strongly recommend

I've been using this company a while now there service is first class it would strongly recommend them

By from Unknown location on 01.07.2014 14:44

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Quick and reliable service

Excellent easy to use service that I have found to be very reliable. Contacts are shipped promptly and the company keep you informed throughout the process.

By from Unknown location on 01.07.2014 14:39

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1ST CLASS EVERY TIME!!!!

I use contactlenses.co.uk all the time A1 service and delivery everytime without fail

By from Unknown location on 01.07.2014 14:36

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Comfy daily disposable contacts at a very cheap price :)

Brought the crystal 1day contact lenses for use in gym/classes or when it's sunny to put on my sunnies. Easy to put on n take out. Comfy fit n does not dry my eyes. Highly recommend this product

By from Unknown location on 01.07.2014 14:20

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Excellent and reliable!

The website is easy to use, delivery is always fast - very happy with contactlenses.co.uk

By from Unknown location on 01.07.2014 14:19

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Quick, Easy Good Value & Efficient

Delivered the next day, good value and VERY efficient

By from Unknown location on 01.07.2014 14:08

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Fantastic value, excellent delivery service!!

I regularly order the monthly disposable contact lenses and find them to be of exceptional value! The money I have saved ordering from contactlenses.co.uk has definitely been a considerable amount when comparing to purchasing contacts from high street stores. They have all the same brands and I have never had any issues with the products themselves. They fit well and are comfortable for every day use. The delivery service is also top notch, with all my orders if memory serves, arriving the next day if ordered in the morning without fail!

By from Unknown location on 01.07.2014 14:06

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Excellent service- arrived next day. Awesome.

Totally recommend- have referred my brother and sister to this service! Really quick and easy- arrived next day.

By from Unknown location on 01.07.2014 14:04

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Fast delivery, great service!

Competitive prices, lightening fast delivery and great service, I am so glad I started using contactlenses.co.uk Have recommended to friends and family and look forward to using the site on a monthly basis!

By from Unknown location on 01.07.2014 13:59

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Impressed with delivery time

Great product, great price, amazing delivery service! Placed my order late afternoon, I had the order delivered next day :) Perfect! Simple, quick and easy!

By from Unknown location on 01.07.2014 13:56

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Better than the Highstreet

I placed my order on a Sunday evening and received my order Tuesday morning. Absolutely wonderful!! I usually have to wait at least a week at my usual high street retailers! Plus as an extra bonus I cannot find anywhere cheaper! I was shocked with the price (in a good way!) So cheap for brilliant quality products. I suggest anyone who is debating whether or not to order, just click the button. I promise you will not be disappointed.

By from Unknown location on 01.07.2014 12:15

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Good

Fast and ok :=)

By from Unknown location on 01.07.2014 10:41

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Great service

Easy to use website, fast and efficient.

By from Unknown location on 01.07.2014 10:37

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Deficient service. They sent twice deficient contact lenses

I used to trust Contact Lenses, I was very satisfied with their service the first time I ordered my contact lenses so I recommended to my friends. I order a new package last month and I couldnt use them, I only see blurry. I returned them and order them again hoping they will provide a better service next time. I have them at home, no I need to find the time to go to the post office and wait anohter 12-15 days to get my money back, no counting with the fact that I have no contact lenses at the moment due to my trust to this company.

By from Unknown location on 01.07.2014 09:41

Company replied:

Hello Gema, Thank you for your order and for taking the time to write a review. I am sorry to hear that the lenses you have received have been unsatisfactory. Our Customer Support team have looked at your account and they think that the lenses have been ordered incorrectly. They have sent you an email with further details and will be able to get this resolved for you. Kind regards, Sophie Contactlenses.co.uk 7th July Hello Gema. Our Customer Support team have confirmed that you have been refunded for the incorrect lenses and the correct contact lenses have been ordered. I hope that you are happy with the new lenses. Kind regards, Sophie

, 10.07.2014 08:30

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Will certainly see my way clear to using them again.

The service from this company was great. I have used internet suppliers before but never received such prompt efficient service. The daily disposables that I use when on holiday are great and much cheaper than my previous purchases. The monthly lenses are by far the most comfortable I have used. I was unsure at first as they seem so thin but they are very easy to use and insert into the eye with no problems. All in all a first class experience long may it continue.

By from Unknown location on 01.07.2014 08:55

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superb

Cannot believe how quick this service is, I order on the day and the next day they are there. Huge choice of products and good prices, would not even think of using a different sire.

By from Unknown location on 01.07.2014 07:52

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Excellent

Without a doubt the best value for money online,and the shipping is very fast .

By from Unknown location on 01.07.2014 07:36

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Super fast

The website is clear and easy to find everything you need. The only think I would change is the variety of daily colour lenses.

By from Unknown location on 01.07.2014 07:11

Company replied:

Hello Agata, Thank you for taking the time to leave a review and for your suggestion about having more daily colour lenses on the site. I will pass your comments onto our buying team and hopefully in the future we will be able to offer a greater range of these kind of lenses. Kind regards, Sophie Contactlenses.co.uk

, 01.07.2014 09:23

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well worth the money.

Excellent value fast delivery....would highly recommend.

By from Unknown location on 01.07.2014 05:50

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Quick easy reordering, excellent prices

My one stop contact lens site. Great selection available, easy reordering, quick delivery. Excellent site.

By from Unknown location on 01.07.2014 00:08

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.