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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14176
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15694 customer reviews
4.8

Customer Reviews

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Well, all I can say, I have been ordering my contact lenses from contactlenses.co.uk for over a year now, they never let me down. You're more often than not guaranteed to receive your contacts the very next day. Well, they offer good value for money. All I can say, fantastic! Keep up the good work guys.

By from Unknown location on 24.06.2014 10:02

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Very fast and reliable, excellent service!!!

I've been ordering contact lenses for a couple of years now from this company and they were always very fast and provided an excellent service.

By from Unknown location on 24.06.2014 09:38

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Just excellent

Seriously so so easy. I got my lenses within 2 days of ordering and they are about half the price of the opticians. This whole website is pure genius!

By from Unknown location on 24.06.2014 08:34

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slightly more expensive than online competitor but delivery time was good and lenses comfortable so far.

I continue to struggle with getting lenses out of storage cup. So delicate. Still in trial mode. Not 100% sure as comfortable as previous supplier.

By from Unknown location on 23.06.2014 21:23

Company replied:

Hello Jayne, Thank you for your order and for taking the time to leave a review. We are pleased to hear that you find the Crystal 1 Day lenses comfortable, however sorry to hear that they are proving to be difficult to remove from the blister pack. I hope you can persevere and that it becomes easier for you. If not please contact our Customer Care staff (details of how to do this can be found on our site under the Contact Us tab) and they will be happy to help. Kind regards, Sophie Contactlenses.co.uk

, 25.06.2014 11:46

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Great value, great service.

Great range of contact lenses at good value prices. Easy to use website abd quick delivery. Hghly recommended.

By from Unknown location on 23.06.2014 20:45

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Fast!

Always arrive quickly and good price ranges!

By from Unknown location on 23.06.2014 19:43

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Brilliant!

Good prices , next day delivery. Can't ask more than that

By from Unknown location on 23.06.2014 18:32

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Excellent, reliable consistent service!

Have used for several years now to buy my contact lenses. Always received lenses within a couple of days of ordering. Have not found my lenses any cheaper.

By from Unknown location on 23.06.2014 18:23

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Fab, Quick, Eye Catching Service!

I've used this company before for my contact lenses and they've been fantastic. Once my post didn't turn up so they replaced them straight away. Very good, fast service!

By from Unknown location on 23.06.2014 18:10

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Great service and prices

I've been using Contactlenses for a few years now and I'd recommend them to anyone. Their customer service is always excellent, delivery is always swift and their prices great. I wouldn't go anywhere else for my lenses.

By from Unknown location on 23.06.2014 18:05

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Fast! Cheap! Good quality! Big range

Very good service! Have used for years. Arrives quickly in the door. No collecting from opticians.

By from Unknown location on 23.06.2014 17:58

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Quick , reliable, cheap, good quality

I'm very satisfied with the service, quality, price and delivery time.

By from Unknown location on 23.06.2014 16:12

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Superb service

Have been getting my Contact Lenses from you for some time now and I can't fault the service I receive. Would highly recommend Contactlenses.co.uk to all my friends.

By from Unknown location on 23.06.2014 16:12

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A fantastic service - always

I couldn't be happier with contactlenses.co.uk. I once had a problem with delivery and they redelivered without any question. The delivery is fast and the prices are super competitive. I have been using contactlenses.co.uk for over two years now and would hope that it would never change.

By from Unknown location on 23.06.2014 15:28

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Fantastic service

Always order from contactlens .co.uk . They keep you informed from when order Received to dispatched and its always day.. Arrives in post next day.. Fantastic service .. Would always recommend ..

By from Unknown location on 23.06.2014 15:13

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Very good service

Very quick delivery every time.

By from Unknown location on 23.06.2014 15:03

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easy, straightforward and quick

simple and straightforward to re-order past lenses, which turn up within a day or so. Their email reminder facility helps to remember when i need to change my lenses and order new ones. I've been doing business with these guys for years, and have not had any complaint (other than their solutions are not letterbox friendly, so i have to buy them elsewhere), and have no intension of using anyone else for my lenses.

By from Unknown location on 23.06.2014 14:56

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Exceptional service!

I've been buying from Contactlenses.co.uk for several years. The order is easy to place, there's flexibility if you need to change the delivery address now and again, and the price is excellent. Once the order has been placed, they email to confirm and then let you know when the box has been despatched. That's usually the same day! If the full order is not available immediately then they send as many boxes as they have so that you are never left without lenses. The remainder of the order arrives within a day or two. They accept unopened boxes back if your prescription changes and you don't even pay postage! This service is amazing and I'm very happy to recommend contactlenses.co.uk.

By from Unknown location on 23.06.2014 14:47

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Excellent all round service

I've been ordering from Contactlenses.co.uk for some time and can honestly say they have never let me down. Their speed of delivery, prices and customer care can not be beaten. Those involved with the company should feel proud that they are delivering such a quality service.

By from Unknown location on 23.06.2014 14:46

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Great Service

Ordered and they were delivered within 48 hours, previous supplier was more expensive and typically did not ship for 10 days!

By from Unknown location on 23.06.2014 14:46

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Excellent service, always despatched same day as ordered.

I have used this company for many years now. Prices are very competitive and are very often delivered the next day. I always recommend this site to friends and have never had any problems what so ever.

By from Unknown location on 23.06.2014 14:42

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This company are very good, quick to despatch and any problems they are sorted straight away. Would recommend to anyone.

Very good, quick to despatch, always in stock and if there are any problems, which are few and far between, they are sorted with no quibbles.

By from Unknown location on 23.06.2014 14:35

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arrived on time!

It looks all right and arrived on time. I have not started using it so cant comment on the quality. I am happy with the service. Thamks Sree

By from Unknown location on 23.06.2014 14:31

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Brilliant service! ☆☆☆☆☆

Always prompt service, never any problems. Great company

By from Unknown location on 23.06.2014 14:27

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Excellent service, great products, quick delivery

Great products at reasonable prices and I'm always stunned at the speed of delivery.

By from Unknown location on 23.06.2014 14:27

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Fantastic price, quick despatch and good communication

I'd never bought contact lenses online before and because of the vast difference in price between online and the High Street I was a bit sceptical. No need to have worried though, the lenses arrived exactly when promised, prescription is spot on and I'm still getting over the price difference. It's lovely to be able to wear lenses every day again without worrying about the cost.

By from Unknown location on 23.06.2014 14:26

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Fast, efficient and cheap!

Ordered contact lenses from here for about 12 months now and have never had any problems with them. I order then the day before I need them and they always arrive on time :)

By from Unknown location on 23.06.2014 14:25

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Great, promp service

The service is always prompt, delivery in the timescale given, and good value compared with others.

By from Unknown location on 23.06.2014 14:23

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Very fast and efficient service as always

If you want to buy contact lenses and want a speedy efficient service try out contact lenses .co.uk, they are brilliant

By from Unknown location on 23.06.2014 14:18

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good delivery service

Very fast delivery as always

By from Unknown location on 23.06.2014 14:15

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Just fab!

Brilliant service, speedy delivery. Will definitely use again.

By from Unknown location on 23.06.2014 14:14

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Great website easy to use fast delivery

My eyes look great people are always commenting on how great my contacts look and where did I get them. I have already recommend your site to my friends. Thank you

By from Unknown location on 23.06.2014 14:13

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Excellent website

I have ordered from this site many times and have never had any issues. The product is dispatched immediately after placing the order and arrives usually the next day. No faults!

By from Unknown location on 23.06.2014 14:09

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Superb service

Delivered quickly no hassles

By from Unknown location on 23.06.2014 14:08

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Fast, reliable service

Contact lenses arrive on time, reasonable price, and good selection.

By from Unknown location on 23.06.2014 14:06

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Best provider of contact lenses on the web.

Always next daydelivery. Never had any problems with ordering. When my computer was downand I had to phone, I was treated with great courtesy and my order was delivered the following day. Would recommend the site to anyone.

By from Unknown location on 23.06.2014 14:00

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Great delivery, Great price, okay lenses

I got the lenses on a tuesday, just 2 days after I ordered them on sunday. I received an email on the Monday telling me that my lenses had been dispatched and I then received them the next day. The lenses cost £14.50 for 6 months worth of monthly lenses. I tried the lenses out but even though they are the right prescription, they seem to make only what's close to me clearest. When I wear them, yes they make my eyesight better but not the BEST. And they seem to make what's in front of me a little to clea and sharp, in all honesty. I would prefer if the clearity was evened out on long and short distances, but overall I would say they are okay for what I paid.

By from Unknown location on 23.06.2014 13:53

Company replied:

Hello Yolanda, Thank you for your order and for taking the time to leave a review. We are sorry that the Crystal Monthly contact lenses have not met your expectations. Our Customer Care Team will be in contact with you soon to resolve this issue for you. Kind regards, Sophie Contactlenses.co.uk

, 24.06.2014 16:43

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Great company to buy contact lenses from!

Have always bought my lenses from contactlenses.co.uk and have never had any problems. Easy to use and delivery is free and very quick, couldn't ask for more!

By from Unknown location on 23.06.2014 13:41

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Quick and easy!!

The site is easy to use and everytime I need to get more daily contacts which I buy 3 months worth each time. I just go into my account and reorder and it arrives so quick.

By from Unknown location on 23.06.2014 13:33

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nearly five star

One word excellent

By from Unknown location on 23.06.2014 12:12

Company replied:

Hello Isobelle, Thank you for your order and for your review. We are sorry to hear that you were unable to complete your order in one payment. It is possible to add items to your basket up until you have made payment. If in the future you have any difficulties with the site please contact Customer Care (details of which can be found on the Contact Us tab on the site) and we will be sure to assist you. Kind regards, Sophie Contactlenses.co.uk

, 24.06.2014 16:34

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Awalys accurate and quick delivery

Order today, receive your lenses the next day. Love It!

By from Unknown location on 23.06.2014 11:58

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Most reliable online retail, highly recommended.

I've been buying from contactlenses.co.uk for 5 years, not once have they let me down on customer service, price, quality or delivery time.

By from Unknown location on 23.06.2014 09:45

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Top Dog

Cannot fault this company in any way - absolutely fantastic service - prompt, reliable, so speedy you cannot believe it. I have been ordering my lenses for a few years now and have ALWAYS received them the following day, no matter what time they are ordered. Should definitely be more companies like this out there. Highly recommended and 100% feedback deserved.

By from Unknown location on 23.06.2014 09:21

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Good service. Great lenses.

The service was really good and my new lenses work perfectly. I recomended this website!

By from Unknown location on 23.06.2014 08:47

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most comfortable contacts

I was a bit hesitant ordering my lenses online, but I had no reason to be. these were not only the cheapest lenses I found but also one of the most comfortable contacts I've worn. they arrived quick and the postage was very reasonable. very happy customer

By from Unknown location on 22.06.2014 19:05

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Very useful service.

A very useful service. Fast and efficient, plus no quibbles if you need a replacement. Well done. Rod Graham (One Button Hideaway)

By from Unknown location on 22.06.2014 17:13

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Fantastic!!

Great service and speedy delivery!

By from Unknown location on 22.06.2014 11:07

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Amazing, brilliant, reliable

I've been using contactlenses.co.uk for about 12 months and the service is brilliant. It's easy to compare products, find what you're looking for and place an order. Delivery and communications are quick and reliable... I use without any hesitation :)

By from Unknown location on 22.06.2014 06:41

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Ordered today, here tomorrow in Scotland!

I ordered my daughter a month's worth of contact lenses from contactactlenses.co.uk they arrived the next day, which is unusual given we live in rural Scotland. The lenses suit her and much cheaper than other brands.

By from Unknown location on 21.06.2014 20:19

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Flawless service, if only every online company performed this well!!

Best online service ever, I've never known a company so efficient. There's only been one occasion when my order didn't come the next day and that was down to Royal Mail and contactlenses.co.uk supplied me with free lenses to keep me going and then resent my order when the originals didn't turn up. Perfect, 10 out of 10. Keep up the good work.

By from Unknown location on 21.06.2014 18:21

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.