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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14185
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15704 customer reviews
4.8

Customer Reviews

Showing 1,801-1,850 of 15,704 items.
Good product and at a good price

Good product and at a good price. Quick delivery.

By from Unknown location on 21.02.2022 17:26

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pretty good but flimsy

pretty good, they do the job. instead of buying it from specsaverz i bought it from here. however, i can tell the difference between specsavers ones and these ones. these ones are very flimsy so the ‘bowl’ shape of the lens easily flips inside out when im trying to put it in which can be annoying hence the 4 stars. its just so flimsy and delicate but its still good and id still say get them because once u get used to its thin delicate material, theyre easy to put in.

By from Unknown location on 21.02.2022 16:51

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Brilliant company

Great for ordering with excellent super fast delivery . A no hassle straight forward way to get lenses.

By from Unknown location on 21.02.2022 16:26

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Cannot say a single negative about…

Cannot say a single negative about Contactlenses.co.uk - great prices, brilliant delivery times, I’ve been using them for years and would highly recommend

By from Unknown location on 20.02.2022 17:59

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I love ordering from you as its so fast…

I love ordering from you as its so fast and efficient the lenses are great

By from Unknown location on 20.02.2022 15:36

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Bought my contact lenses for daily use…

Bought my contact lenses for daily use contacts are good but unfortunately some of the packaging isn't great the glue that's used to seal the contacts it quite strong and is being left opening the contacts resulting in me ripping a few of them but as for the company itself I have no issues

By from Unknown location on 20.02.2022 14:50

Company replied:

Hello Lee, Thanks for your feedback. I am sorry you're having issues with a product. I can see you have been in communications with our support team to work this out. We will get this sorted as soon as possible for you, Thanks again, Hayley

Hayley Brown, 22.02.2022 19:48

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Great quality contact lenses

Great quality contact lenses, free fast delivery

By from Unknown location on 20.02.2022 13:07

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Replacement Alternative

Requested typical equivalent to normal lenses used for several years after disappointing alternative purchase from an alternative supplier which proved unsuitable. Standard replacement out of stock but alternative offered at equivalent cost. Ordering and delivery excellent. Yet to try product but appearance of product looks equivalent

By from Unknown location on 19.02.2022 18:27

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Contact lenses perfect

Contact lenses perfect . Delivered on time . Will use again

By from Unknown location on 19.02.2022 18:04

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Excellent service as always

There was a delay which is unusual, but I was kept fully updated and for my lenses in good time. I've always had positive experiences, always friendly and swift responses from the company. And the lenses are fab too. Deffo recommend highly

By from Unknown location on 19.02.2022 17:27

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Great customer service

Usually the lenses delivery is reliable and super quick, but this time they got lost in the mail. I called in and they sent me an extra pack, straight away! Great customer service, much appreciated.

By from Unknown location on 19.02.2022 16:54

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Postage is a little slower

Postage is a little slower, previously I would receive the contact lenses within a day or two of ordering, and the packaging use to fit through the letter box, because it's bulky it has been returned to the post office where I have had to collect it which is an added day of not receiving them. Other than that product is good and can go online to reorder as my previous order has been saved.

By from Unknown location on 19.02.2022 16:48

Company replied:

Hello Carol, Thank you for taking the time to review our services. I am sorry your lens order was unable to be posted. The lenses you order are in a slightly deeper box, which means we have to use a box which some post persons do not attempt to always post through the letterbox, or a customers letterbox is sometimes just a little too narrow for the order. I understand this is not ideal, having to collect an online order. We would suggest perhaps considering an alternative address and adding this to your account for your next delivery if this would work. Apologies again, Kind regards Hayley

Hayley Brown, 22.02.2022 19:54

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£22 pound cheaper than my usual…

£22 pound cheaper than my usual supplier for 90 days worth of lenses, I’m just 3 weeks in but I’ve had no issues so far. Very comfortable. Have already shared my find with fellow lens users at work.

By from Unknown location on 19.02.2022 16:13

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Have been ordering my contract lenses…

Have been ordering my contract lenses from u for e years and got to say they are excellent quality and very quick delivery would not order from any wher else

By from Unknown location on 19.02.2022 15:48

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I have been buying my contact lenses…

I have been buying my contact lenses from this company for many years. They have always delivered when they say they will and so far have not made a mistake with the prescription.

By from Unknown location on 19.02.2022 15:43

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Every time I have put an order in it…

Every time I have put an order in it has arrived the next day, and I have been a customer well over 14 years. A very satisfied customer thank you. Mick Page.

By from Unknown location on 19.02.2022 15:29

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Really good and fast service

Really good and fast service , next day delivery and the contacts are brill

By from Unknown location on 19.02.2022 15:15

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Quick efficient seamless service

Quick efficient seamless service. Very happy

By from Unknown location on 19.02.2022 09:50

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Never let me down

Never let me down. A++++++ service, delivery, quality, price. Been meaning to get lazer eye surgery for 10 years but i miss appointments and these lot are too convenient. Opticians tried to slag off the lenses based on where they were manufactured and make me buy a known brand only to find they were made in the same place and these ones were more comfortable and a quarter of the price

By from Unknown location on 18.02.2022 20:55

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Very reliable service

Very reliable service. Good quality products and excellent quick delivery.

By from Unknown location on 18.02.2022 18:43

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Excellent and amazing customer service

Excellent and amazing customer service. I ordered the wrong strength lenses, as I got my plus and minus muddled. I phoned to explain and they immediately ordered the correct lenses for me - free of charge. I wasn’t expecting this as totally my fault, but they were replaced the order quickly and without any fuss.

By from Unknown location on 18.02.2022 15:26

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prompt service and easy to use website

prompt service and easy to use website. The lenses I usually order had been discontinued, and alternatives were offered.

By from Unknown location on 18.02.2022 15:14

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Great price very comfy

Best contacts ever had. Brilliant price. Very comfy. Been with this company for years. Had around a dozen out of thousands I've bought which have been ripped.. cant grumble.

By from Unknown location on 18.02.2022 14:58

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Took forever for order to get to me…

Took forever for order to get to me with no explanation or apology

By from Unknown location on 17.02.2022 15:16

Company replied:

Hello VR. Thank you for your review. I am sorry your order took longer than usual to reach you. I can confirm your order left our distribution centre on time and was sent with Royal Mail. Delivery should have taken between 2-3 days, however delays within the postal service may have affected this timescale. Apologies again for the delay and inconvenience caused. Kind regards Hayley

Hayley Brown, 22.02.2022 17:51

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excellent service

excellent service, next day delivery good value for money.. ( except the delivery driver left next door .. attention to detail ddp) otherwise this is a great company with good offers and recommendations ..

By from Unknown location on 17.02.2022 15:04

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Very quick and good value

Very quick and good value

By from Unknown location on 17.02.2022 14:48

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Always good quality lenses and good…

Always good quality lenses and good prices Fast delivery, usually 2-3 days Never had any issues

By from Unknown location on 16.02.2022 14:24

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Great price

Great price, fast delivery, no haribo’s this time though!! Will use again for sure.

By from Unknown location on 15.02.2022 21:11

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Always very fast delivery and lens are…

Always very fast delivery and lens are a lot cheaper than the opticians

By from Unknown location on 15.02.2022 19:39

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Don't buy outside the UK!

The customer service is good until purchase, but if you're buying from outside the UK (e.g. Spain) you'll get walloped with duties and huge waiting times to get your lenses. When you complain about the situation of course it's on their fine print; too bad so sad. They should NOT have a .es or .de website to catch these buyers unless they're shipping from within the country. Fraud!

By from Unknown location on 15.02.2022 17:58

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Excellent service as always

Excellent service as always! Will not go any where else!

By from Unknown location on 15.02.2022 14:48

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Excellent

Excellent, as always

By from Unknown location on 15.02.2022 13:55

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Great service

Great service. Used contactlenses.co.uk for many years. Great service and always consistent. Prices are great too!

By from Unknown location on 15.02.2022 09:57

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Fast delivery

Fast delivery, easy to use and great value for money

By from Unknown location on 15.02.2022 08:38

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Excellent Sevice

Excellent Sevice

By from Unknown location on 14.02.2022 21:45

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everything went smoothly

everything went smoothly. great quality of contact lenses

By from Unknown location on 14.02.2022 20:25

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Excellent company I Have used for about…

Excellent company I Have used for about 15 years. Have never let me down

By from Unknown location on 14.02.2022 17:16

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V quick

V quick, efficient service. If I ring with a query its always excellent customer service. Have recommended to friends and work colleagues.

By from Unknown location on 14.02.2022 15:42

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Very speedy service

Very speedy service

By from Unknown location on 13.02.2022 17:43

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Always reliable

Always reliable

By from Unknown location on 13.02.2022 15:36

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Fast delivery

Fast delivery, good value and a great product. Wish I'd found you years ago.

By from Unknown location on 13.02.2022 15:16

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Took nearly two weekels to dispatch

Took nearly two weekels to dispatch, but of course they took my money at the start! It used to be next or second day delivery. Wont be buying from here again.

By from Unknown location on 13.02.2022 10:42

Company replied:

Hello Jenna, I am so sorry to hear of the long delay you experienced with this delivery. This is very unusual and at this particular time, we had a number of stocking and despatching issues which unfortunately resulted in a number of delays. We really appreciate your continued custom. I have emailed you directly to discuss this further. Apologies again, Hayley

Hayley Brown, 22.02.2022 17:39

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Great company to deal with.

Very competitively priced contact lenses. Easy to order and a reminder to purchase more when needed. Very prompt delivery.

By from Unknown location on 12.02.2022 20:41

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Next day delivery

Next day delivery. Good price for first class products.

By from Unknown location on 12.02.2022 18:40

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The delivery was slow

The delivery was slow

By from Unknown location on 12.02.2022 16:55

Company replied:

Hello Radi, Thank you for reviewing our services. I apologise that your order took longer than anticipated. I can confirm your order left our centre the following day after order with Royal Mail. Unfortunately on-going delays within the postal services have had an affect on our deliveries. Apologies again for the inconvenience the delay may have caused. Kind regards Hayley

Hayley Brown, 22.02.2022 19:58

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Always super prompt efficient delivery…

Always super prompt efficient delivery and good products. My go-to for contact lenses. Great prices!

By from Unknown location on 12.02.2022 15:45

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Address changed - thank you

I ordered contact lenses, but after ordering I realised that the address was not the address where I was going to be. I changed the address and assumed it was done. When I received the email confirming that my order was about to be dispatched I checked the address again, noting that the address had not been changed for the order. I called the number and spoke to a very helpful lady who changed the delivery address for me. She was extremely helpful and very friendly.

By from Unknown location on 12.02.2022 15:38

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Consistently great service

Consistently great service. I've been using this company for years.

By from Unknown location on 12.02.2022 15:37

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Great efficient service

Great efficient service, great price products. I have been using these contact lens for a while now and they are perfect for me, comfortable and good price. Quick delivery too.

By from Unknown location on 12.02.2022 08:30

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Great customer service

Great customer service. Good product very happy

By from Unknown location on 11.02.2022 15:54

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.