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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14170
4 stars:
792
3 stars:
272
2 stars:
170
1 stars:
284
based on 15688 customer reviews
4.8

Customer Reviews

Showing 2,051-2,100 of 15,688 items.
After seeing Contactless recommended by…

After seeing Contactless recommended by Martin Lewis I decided to give them a go, the shop contact lenses always seem overpriced. Best decision I made as what a fantastic service, so easy to order and fast delivery. I love my choice of contact lenses, so easy to put in and very comfortable. I will be ordering from this brilliant company for the foreseeable future.

By from Unknown location on 10.12.2021 19:56

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I am very happy with the pop up chat

I am very happy with the pop up chat. The operater took my problem into consideration and acted accordingly. Pleased with the outcome.

By from Unknown location on 10.12.2021 16:31

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Fantastic service

I have been a customer for a few years and I can’t fault the level of service from contactlenses.Co.uk delivery always when stated (even during COVID) and when I have needed to contact customer service (cause I made an order error) my query was dealt with quickly. I rarely do reviews as can’t generally be bothered but these guys seriously deserve the recognition. Fantastic and thank you

By from Unknown location on 10.12.2021 16:11

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Great service

Great service - super speedy delivery

By from Unknown location on 10.12.2021 09:03

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Very happy

Speedy delivery, easy transaction and great value , I will buy from again. Happy customer!

By from Unknown location on 09.12.2021 19:21

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Excellent service

Excellent service. Could easily track the delivery. Great value for money. Would use again.

By from Unknown location on 09.12.2021 17:40

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I have using this firm for years now

I have using this firm for years now. Very good service and orders get delivered quickly as well. V good

By from Unknown location on 09.12.2021 15:34

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Excellent as always

Excellent as always

By from Unknown location on 09.12.2021 15:01

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Ordered the afternoon of eye test

Ordered the afternoon of eye test, arrived the next morning! 5*

By from Unknown location on 09.12.2021 15:00

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Excellent service

Excellent service

By from Unknown location on 08.12.2021 16:15

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AS usual spot on with delivery

AS usual spot on with delivery. Received them within 48 hours. Never had a problem keep up the good work.

By from Unknown location on 08.12.2021 13:25

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Extremely good and rapid service

Extremely good and rapid service. Normally I have to wait a couple of weeks as I use toric lenses but this time they must have been in stock and I received my order in a few days. Well done.

By from Unknown location on 07.12.2021 17:26

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Used this company for at least five…

Used this company for at least five years. Never any problems. Delivery very fast.

By from Unknown location on 07.12.2021 17:20

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First Class

Not enough words to describe the service and accuracy of this company. Website and ordering very easy and user friendly. Fast dispatch and very well taken care off. Excellent and 5 Star worthy .

By from Unknown location on 07.12.2021 16:21

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Quick and easy

Quick and easy

By from Unknown location on 07.12.2021 16:12

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Great contact lenses

Great contact lenses, fast delivery.

By from Unknown location on 07.12.2021 15:10

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Excellent service and fast delivery…

Excellent service and fast delivery good quality contacts

By from Unknown location on 07.12.2021 14:49

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I have used this site for a lot of…

I have used this site for a lot of years, always been happy, but just recently there’s a postage charge and the prices have increased a substantial amount. However quality of the lenses I have r lovely

By from Unknown location on 06.12.2021 17:41

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Always a prompt and efficient service…

Always a prompt and efficient service from this company. I have never had cause to complain.

By from Unknown location on 05.12.2021 19:45

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Very good value

I gave these a try after being recommended via Martin Lewis website. Very good value, Specsavers so expensive in comparison. Happy I switched! Just a note that the contacts are very thin (daily’s) so you have to take care putting in eye as they frequently turn inside out on your finger tip when attempting insertion. Well worth the money though.

By from Unknown location on 05.12.2021 17:55

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Brilliant service

Brilliant service

By from Unknown location on 05.12.2021 17:41

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Absolutely amazing company

Absolutely amazing company. I've used them for a long time. No complaints on my side. Lovely comfortable lenses. Not hard to order lovely people on the phone I wint be going any where else. Value for money.keep up the good work. And thank you.🤗

By from Unknown location on 04.12.2021 16:04

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I have used this company for several…Good Service and Customer Support

I have used this company for several years. I have experienced a problem with one pack of my contact lenses. They immediately sent me a new pack. Good Service and customer support

By from Unknown location on 03.12.2021 22:25

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Excellent

Great service, easy to buy, quick to be delivered. I recommend them to everyone I know 👍🏻

By from Unknown location on 03.12.2021 21:32

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I had an experience where my contact…

I had an experience where my contact lenses where lost in transit. I contacted the company and Danielle was fantastic, very professional and helpful. She organised my contact lense order to be resent snd they arrived they next day. Would highly recommend this company

By from Unknown location on 03.12.2021 19:38

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Very simple repeat order

Very simple repeat order, name, password bingo. In the post and delivered in a few days. Quite happy with the service

By from Unknown location on 03.12.2021 17:21

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Once again

Once again. Excellent and competent service. Also, prior to ordering extremely helpful lady on the phone answering all my queries.

By from Unknown location on 03.12.2021 16:07

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Excellent service and great prices too

Excellent service and great prices too. Fast delivery and easy to order.

By from Unknown location on 03.12.2021 14:49

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The best place to buy contact lenses

This is the best place to buy contact lenses. I’ve been using this sight for years and they never disappoint. I’ve recently tried comparing to other sites and, even after so many years, they’re still the best value for money and customer services. Deliveries are always fast and punctual. Brilliant

By from Unknown location on 02.12.2021 20:53

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Satisfied customer

I have ordered from Contactlenses.co.uk for a number of years. The website is really easy to use, especially the ability to re-order previous purchases and the service is always prompt and efficient. I wouldn't go anywhere else!

By from Unknown location on 01.12.2021 17:29

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When I informed the company that my…

When I informed the company that my lenses order was 12 days overdue, it immediately arranged for a replacement to be couriered to my address. So back to a five star review from me!

By from Unknown location on 30.11.2021 22:06

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Needed quality lenses, delivered quickly

My supply had run out and checked out Contactlenses.co.uk I needed to confirm that the sizes offered were compatible with my prescription and found that there phone was answered very quickly by someone who knew about the products. Ordered at a very good price and they were delivered very soon after. Have trialed the lenses and find them very comfortable so will be re-ordering soon

By from Unknown location on 30.11.2021 20:47

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Always great variety of products.and…

Always great variety of products.and superb service! Highly recommend them.

By from Unknown location on 30.11.2021 17:37

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Always very reliable

Always very reliable, usually next day post. Very good service

By from Unknown location on 29.11.2021 16:23

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Always happy with delivery times .Never…

Always happy with delivery times .Never had a problem

By from Unknown location on 29.11.2021 16:02

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Responsive and easy to use!

Responsive and easy to use!

By from Unknown location on 29.11.2021 15:17

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James from Customer Support

James, from Customer Support is some one I like to pass my gratitude to. You are so profffesional and thank you for the swift response.

By from Unknown location on 29.11.2021 10:10

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Amazing customer service

Amazing customer service. I ordered the incorrect lenses and they have been exchanged without fuss or cost. I have used the company for a couple of years and have no intention of going elsewhere. Thank you . A very happy customer

By from Unknown location on 28.11.2021 22:45

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Excellent service and products.

Excellent service and products. We have been using contactlenses for years and we never had any issues. Always on time and as ordered Fully recommended

By from Unknown location on 28.11.2021 19:59

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Usually brilliant service but not this…

Usually brilliant service but not this time round. Have yet to receive lenses ordered 12 days ago.

By from Unknown location on 28.11.2021 17:40

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Although my current contact lenses have…

Although my current contact lenses have been discontinued - I rang customer Service to ask for an alternative. Alhough extremely difficult to understand the person on the other end of the phone, due to a bad line, an alternative was suggested and arrived extremely quickly (the next day). I have not used the alternative lenses so cannot comment at the moment.

By from Unknown location on 28.11.2021 16:09

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Excellent service

Excellent service, delivered within a couple of days.

By from Unknown location on 28.11.2021 09:34

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Superb service as allways over 20…superb

Superb service as allways over 20 year's I've have been getting my lenses

By from Unknown location on 28.11.2021 09:24

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I started using contactlensesuk during…

I started using contactlensesuk during lockdown when my usual supplier let me down and did not respond to my orders.i panicked and tried your company which responded promptly and I have been using you ever since. A good and quick service.thank you

By from Unknown location on 28.11.2021 08:20

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Brilliant service.

Brilliant service.

By from Unknown location on 27.11.2021 22:08

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Not all of my order

Only got half of my order and still waiting for the second part to come.

By from Unknown location on 26.11.2021 21:32

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The site s easy to use with good choice…

The site is easy to use with good choice of lenses. Efficient and prompt delivery. Re-order very useful and quick.

By from Unknown location on 26.11.2021 15:46

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Great service and speed of delivery

Great service and speed of delivery

By from Unknown location on 25.11.2021 18:47

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This is an excellent company

This is an excellent company, that I have trusted for many years. They deliver good quality lenses at an excellent price. They only lost a star from me because the despatch and delivery of my lenses took several days this time. Normally in the past it has been next day delivery.

By from Unknown location on 24.11.2021 13:53

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Very fast delivery thank you

Very fast delivery thank you

By from Unknown location on 23.11.2021 20:13

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.