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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14185
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15704 customer reviews
4.8

Customer Reviews

Showing 2,151-2,200 of 15,706 items.
Great site and products

I don’t use any other site to order my contacts if I order them Early enough in the day then they can be delivered the following day. Great customer service also. Thank you

By from Unknown location on 12.11.2021 19:10

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I absolutely love this company!

I absolutely love this company!! I cannot rave about them enough. Been ordering my lenses for years through them. Always deliver promptly and on time, always get my order right. Are super helpful with any enquiries. A brilliant company and I wouldn’t go anywhere else!

By from Unknown location on 12.11.2021 19:08

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I'm not satisfied with the quality of…

I'm not satisfied with the quality of the contact lenses that I ordered recently. They break easily before during and after I wear them. Please can you issue a refund or replace them. I'm happy to provide my details and photographic evidence in a confidential manner.

By from Unknown location on 12.11.2021 17:35

Company replied:

Hi, I am sorry to hear you are experiencing issues with your lenses, someone from our support team will contact to to help resolve the problem.

Hayley Brown, 12.11.2021 20:11

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I was very impressed with the customer…

I was very impressed with the customer service. I had an issue with a missing order, which I contacted customer service about. They responded to me the same day, and resolved the issue very promptly.

By from Unknown location on 12.11.2021 15:56

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Quick delivery excellent lenses

Quick delivery, excellent lenses as good as the expensive brands, eyes were moist even wearing all day will buy again and recommend.

By from Unknown location on 12.11.2021 15:04

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Good service

Good service , came really quickly, I very rarely give 5 stars

By from Unknown location on 12.11.2021 06:56

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Excellent service and as they are…

Excellent service and as they are packaged small goes in my outdoor letter box great also so easy to use use just put your finger in cup pop on other finger and just seems to be like a magnet goes straight on your eye

By from Unknown location on 12.11.2021 06:24

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Reliable speedy service

Efficient, reliable, user-friendly service. Recommend highly. Have been using for several years and have never had cause to complain.

By from Unknown location on 11.11.2021 20:59

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I requested the wrong prescription and…

I requested the wrong prescription and asked how I could send it back and because I had not opened the box I was able to exchange. The correct prescription lenses arrived the next morning before I had returned the wrong ones. Excellent service.

By from Unknown location on 11.11.2021 15:32

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Great service from…

As always a great service from Contactlenses.co.UK Quality lenses at excellent prices. Superquick delivery.

By from Unknown location on 10.11.2021 20:40

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I’m always happy with my orders!

I’m always happy with my orders! I contactlenses.co.uk since nearly 3 years and never had any problems. Very fast shipment! Only high quality products and very good prices! Thank you concactlenses.co.uk :)

By from Unknown location on 10.11.2021 15:47

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Excellent quick service every time

Excellent quick service every time. Have recommended to friends and work colleagues.

By from Unknown location on 10.11.2021 01:38

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Not happy that the price has gone…

"Not happy that the price has gone up""again"" and not informed about it on the phone and quite a long wait for them to arrive"

By from Unknown location on 09.11.2021 17:26

Company replied:

Hi, We regret that we have had to pass on prices rises from the manufacturers to our customers. We endeavor to keep our prices low and competitive, but on occasions we unable to absorb these price changes.

Hayley Brown, 09.11.2021 19:16

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Been using for years always prompt…

Been using for years always prompt dispatch of order and any issues are resolved quickly and easily using chat

By from Unknown location on 09.11.2021 15:01

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Excellent prices and super fast…

Excellent prices and super fast delivery. Thank you

By from Unknown location on 08.11.2021 12:00

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Happy Customer

Easy to order & re-order as a returning customer…..they’ll deliver as quick as possible I only changed to wearing daily’s last year & was the best thing I ever done & wouldn’t go anywhere else for them great price’s & great range on offer

By from Unknown location on 07.11.2021 10:17

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quick dispatch great value for money

quick dispatch great value for money

By from Unknown location on 07.11.2021 08:38

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I ordered my lenses on the 25th October…

I ordered my lenses on the 25th October and am yet to have received them!! Terrible service, no way of tracking delivery. I've gone elsewhere and the customer service has been brilliant

By from Unknown location on 06.11.2021 18:24

Company replied:

Hi Sam, I am sorry to here your lenses have not arrived, they were despatched from our warehouse on the 25th October via 1st class Royal Mail, we would expect them to arrive with you within 24-48 hours. Our customer support team will contact you to see if we can help.

Hayley Brown, 07.11.2021 21:29

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Great service in double quick time!

Great service in double quick time. Always deliver and easy to order. Love them!

By from Unknown location on 06.11.2021 17:53

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Value for money

Really comfortable lenses and great value for money. The staff are very friendly and quick to alleviate any problems. Would recommend.

By from Unknown location on 06.11.2021 15:08

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Great fast efficient service products…

Great fast efficient service products good quality as always

By from Unknown location on 06.11.2021 14:56

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Excellent customer service

I would like to leave a review to praise and thank Sophie in Customer Support. On my most recent order I noticed an error in the delivery and billing information on the receipt. I contacted Customer Support hoping the issue could be resolved, but because of the significant time difference I thought perhaps it would be too late by the time my email was picked up. However, Sophie got back to me so quickly, and updated the details before the order was even sent out, which I know from experience is done in a very timely manner by this company. I'm so grateful, thank you very much Sophie!

By from Unknown location on 06.11.2021 01:37

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Always great service

Always great service. Have been using for a few years now never had a problem.

By from Unknown location on 05.11.2021 21:08

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As always very well packaged and prompt…

As always very well packaged and prompt delivery

By from Unknown location on 05.11.2021 18:20

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Very fast delivery and good price

Very fast delivery and good price. Will definitely be using again.

By from Unknown location on 05.11.2021 17:59

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I ordered the contact lens

I ordered the contact lens, paid for them and they arrived.

By from Unknown location on 05.11.2021 17:45

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Been with these for a few years now

Been with these for a few years now. I hate to share how good they are because I don't want them getting too busy and not be as good, but they're an amazing company. Any problems are quickly sorted, Andrew and Sophie are both brilliant at helping. Keep up the great work.

By from Unknown location on 05.11.2021 16:14

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Extremely quick delivery!

Extremely quick delivery!

By from Unknown location on 05.11.2021 15:25

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Easy to order

Easy to order, quick delivery, great price and comfortable fit. How can a high st optician justify the prices they charge when I get can get the same lenses from this online site for a third of the price?

By from Unknown location on 05.11.2021 14:59

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Excellent service

Excellent service; speedy, accurate and staff are polite.

By from Unknown location on 05.11.2021 14:49

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Brilliant service

Brilliant service, delivered next day fab quality

By from Unknown location on 02.11.2021 19:04

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Will definitely be ordering them again

I'm an occasional wearer of contact lenses and usually wear Acuvue Moist. I ordered one box of the Crystal Hydro to try as they had good reviews and were like for like with Acuvue, but much cheaper! I wore them for a night out last week and I'm very impressed! They are much more comfortable and didn't dry out as quickly. Delivery was super fast too, only 2 days. Will definitely be ordering them again

By from Unknown location on 02.11.2021 08:43

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Amazing and best price ❤️

Amazing and best price ❤️

By from Unknown location on 01.11.2021 22:18

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Quick and simple

Quick and simple, I actually made an error om prescription to one of the sets of contacts and changing was easy, no issues. next day delivery too! Really happy with service and be reordering every quarter.

By from Unknown location on 01.11.2021 21:45

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I love that:)

I love that:)

By from Unknown location on 01.11.2021 20:20

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Nice one 👍🏻 Very happy 😃

I am very pleased with your services and the price 👍🏻👍🏻👍🏻 Thank you all 👍🏻👍🏻👍🏻

By from Unknown location on 01.11.2021 20:10

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Excellent!

Excellent!....

By from Unknown location on 01.11.2021 14:53

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Very efficient service

Very efficient service

By from Unknown location on 31.10.2021 16:01

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Prompt service but lacking in product

The company is great for quickness of dispatch etc but recently have found that they haven't got in the contact lenses I want (Crystal hydro or air for instance) and have substituted them with qualis which I find I don't get one with.

By from Unknown location on 31.10.2021 11:21

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Great service

Great service, perfect communication, very fast delivery. Strongly recommend . Thank you Your happy customer.

By from Unknown location on 29.10.2021 17:27

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A first rate service

A first rate service, highly recommended.

By from Unknown location on 29.10.2021 15:58

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Always very easy and dependable service…

Always very easy and dependable service which never fails to disappoint

By from Unknown location on 29.10.2021 13:55

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Very prompt delivery

Very prompt delivery

By from Unknown location on 27.10.2021 07:32

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Wouldn’t go anywhere else.

Always arrives quickly and great prices!

By from Unknown location on 26.10.2021 17:27

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Excellent service as always

Excellent service as always. Thank you.

By from Unknown location on 26.10.2021 14:15

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Excellent service.

Great lenses. Great price. Quick, no problem delivery. Really happy with my order, will be using again. Everything as promised and the lenses are very comfortable!

By from Unknown location on 26.10.2021 14:05

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Excellent customer service

Made my first every order through this website, and after almost 2 weeks of package being sent out I had no contact lenses. Approximately two emails later the very friendly customer service agent had sorted everything with a replacement package arriving about 2 days later. Would highly recommend this website!

By from Unknown location on 26.10.2021 08:30

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Always efficient and an easy to use…

Always efficient and an easy to use ordering system. I've been a customer for 10 years.

By from Unknown location on 25.10.2021 20:38

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The service was excellent and beyond my…

Five star treatment: The service was excellent and beyond my expectations.

By from Unknown location on 25.10.2021 20:18

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Been using them for years without any…

Been using them for years without any complaint great company

By from Unknown location on 25.10.2021 13:58

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.