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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 2,501-2,550 of 15,706 items.
Neat.

Neat. Fast service.

By from Unknown location on 05.07.2021 17:27

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Delivery was super quick and ordering…

Delivery was super quick and ordering on the site is so easy

By from Unknown location on 05.07.2021 14:23

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Colour changing lenses 🙄

The colour changing lenses were subtle at best. Waste of money. Delivery, service etc great but the product let the score down.

By from Unknown location on 05.07.2021 13:53

Company replied:

Hello Paul, Thank you for your review. We are pleased that you felt our delivery and service was great and its disappointing the product itself let us down. Again thank you for taking the time to review our services and product. Regards Hayley

Hayley Brown, 06.07.2021 15:14

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Very good company to deal with

Very good company to deal with. Always get my order correct and delivered on time.

By from Unknown location on 05.07.2021 13:50

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5 stars

I've been using this site for years and never had a problem. Thumbs up!

By from Unknown location on 05.07.2021 10:48

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Always perfect

Always perfect. Super fast service.

By from Unknown location on 05.07.2021 05:00

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Will buy from again

Easy transaction, very quick delivery and a great price. I will be buying from them again.

By from Unknown location on 05.07.2021 04:04

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Always reliable and comfortable lenses

I've been using this site to order contacts for years, they always deliver very promptly and I've never had a problem with the lenses. I do have eyes that literally do not feel anything or get dried out, so I can't speak for people who have sensitive/dry eyes, but the lenses have always been great for me. This time they didn't have the power I needed in the lenses I usually order, so they substituted different (more expensive) lenses for the same price I normally pay, I really appreciated not having to pay extra!

By from Unknown location on 04.07.2021 22:24

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Amazing service as always

Amazing service as always. Thank you for delivering just the day after I placed my order. Fantastic service A+++

By from Unknown location on 04.07.2021 17:16

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I have bought my contact lenses with…

I have bought my contact lenses with this company for years, fast delivery and very satisfied with my product

By from Unknown location on 04.07.2021 16:27

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contact lense cases.

I ordered the contact lense cases. I love them. Fantastic service and brilliant prices. Just ordered some more.

By from Unknown location on 04.07.2021 14:28

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Polite and very helpful staff

Polite and very helpful staff, fast delivery. Will be using you again. Thank you

By from Unknown location on 04.07.2021 14:03

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Fantastic service as always

Fantastic service as always. Arrived next day. So much cheaper than optician yet exactly same product. And a reminder service as well. What's not to like. Than you

By from Unknown location on 04.07.2021 13:58

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excellent

Used them for many years with zero complaints. Not planning to change provider anytime soon.

By from Unknown location on 03.07.2021 22:17

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£7 for 30 pairs of contact lenses!

£7 for 30 pairs of contact lenses!! I was sooo surprised by the quality, I wear my contacts for usually 14hours a day and I have no complaints. I highly recommend

By from Unknown location on 03.07.2021 15:48

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Wouldn't go anywhere else

Love this company. Such a fast reliable service. I use daily disposable lenses and they're brilliant. Having worn contact lenses for over 20yrs I wouldn't use anyone else now.

By from Unknown location on 03.07.2021 15:24

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Brilliant

As always, super quick delivery and great service

By from Unknown location on 03.07.2021 14:24

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Regular excellent service

Regular excellent service

By from Unknown location on 03.07.2021 14:04

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Spot on.

Arrived fast, and accurate to my perscription. Very comfortable contacts. Will definitely buy from them again.

By from Unknown location on 03.07.2021 13:53

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Do the job first time buying contacts

Do the job first time buying contacts . Would definitely be using the company again

By from Unknown location on 03.07.2021 10:42

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So quick and so easy .would not go…

So quick and so easy .would not go anywhere else for my contacts 5 stars

By from Unknown location on 02.07.2021 20:21

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Great service as always

Great service as always. I have been ordering from this company for quite a few years and have never been disappointed with the service. I find them so reliable and the delivery is usually within one or two days. Could not ask anymore of them.

By from Unknown location on 02.07.2021 15:34

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Quality again

Again put my order on and a very speedy delivery what more can you ask for.

By from Unknown location on 01.07.2021 14:56

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Stellar service- 10/10

Andrew was incredibly helpful, super understanding and quick in dealing with my request. He offered me an alternative to my regular lenses which were sadly out of stock and offered me signed delivery to ensure I didn’t run out of lenses for an important weekend away. Compared to Specsavers, who are always difficult (and expensive) to buy contact lenses through, contact lenses.co.uk are truly a breath of fresh air. I love their service and would recommend them to everyone. Don’t pay the rates at these expensive high street opticians! This company’s customer service is always excellent and their products are worth investing in. Thank you so much.

By from Unknown location on 30.06.2021 08:25

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Excellent service.

Excellent service.

By from Unknown location on 29.06.2021 17:42

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Top service and good quality

Top service and good quality

By from Unknown location on 29.06.2021 13:47

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Excellent service very quick delivery…

Excellent service very quick delivery customer service excellent too if you have any problems would highly recommend

By from Unknown location on 29.06.2021 08:59

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Very efficient service and good quality…

Very efficient service and good quality lenses at a decent price

By from Unknown location on 28.06.2021 18:45

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my first time using monthly lenses

my first time using monthly lenses. happy. and very quick postal. only do not like the cost of p+p

By from Unknown location on 28.06.2021 16:36

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Brilliant!

Excellent products, brilliant price and really quick delivery! Can’t ask for anymore. Thanks

By from Unknown location on 27.06.2021 22:38

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Contact lenses

I would recommend these contact lenses very comfortable great price and very fast delivery

By from Unknown location on 27.06.2021 19:42

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Awesome company

I’ve had so many problems I’ve true years with contact lenses suppliers being late, but contact lenses.co.uk are literally 1-2 days delivery max. So fast and really well priced. I rely on them so much! Amazing. Thank you

By from Unknown location on 27.06.2021 19:21

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Fast and reliable delivery

Fast and reliable delivery! Excellent value for money - highly recommend:-)

By from Unknown location on 27.06.2021 17:34

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Exceptional service over many years

Exceptional service over many years. Prompt delivery and 100% correctness of lenses. Superb

By from Unknown location on 27.06.2021 13:56

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As always..great service

As always..great service. I inadvertently forgot to change my delivery address as I sometimes work away. When I called the next morning my order had been already sorted out and could not be changed. The very efficient lady on the phone kindly organised a repeat order to be sent to me. I managed to contact the people at the other address as requested and they kindly said they would post back..return to sender. I really hope the order got back ok. Very impressed with how this was handled. 5 star service!!

By from Unknown location on 26.06.2021 12:33

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Amazing service

Amazing service. Fantastic price. Really comfortable lenses. Definitely use again.

By from Unknown location on 25.06.2021 18:36

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Always brilliant customer service that…

Always brilliant customer service that will go above and beyond to help.

By from Unknown location on 25.06.2021 16:08

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Great service as usual- regular lenses…

Great service as usual- regular lenses out of stock so replaced with more expensive ones at no extra cost- arrived super quickly- really Great service and delivery- Well Done

By from Unknown location on 25.06.2021 15:15

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This is a fast easy way of getting…

This is a fast easy way of getting contacts with no hassle. Fits and feels perfect.

By from Unknown location on 25.06.2021 13:57

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Great

Great service and fantastic, easy to navigate website.

By from Unknown location on 24.06.2021 06:00

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Excellent service

Excellent service, gave me an alternative dearer priced lense as they the didn't have the cheaper ones I was looking for. Thank you

By from Unknown location on 23.06.2021 08:24

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Very easy to use

Very easy to use , very clear

By from Unknown location on 22.06.2021 16:59

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I ordered contact lenses Friday…

I ordered contact lenses Friday afternoon they arrived Saturday morning! Fantastic service, will definitely order again.

By from Unknown location on 22.06.2021 16:03

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My order is always processed and…

My order is always processed and delivered with such a quick turn around. Whenever i have had to speak to the team they have always been helpful and have resolved my query.

By from Unknown location on 22.06.2021 15:31

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Quick service

Quick service. Very satisfied.

By from Unknown location on 22.06.2021 13:52

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This is my 2nd batch order of contact…

This is my 2nd batch order of contact lenses. I’m very impressed as it was delivered very fast. Will definitely order here again when i run out of lenses!

By from Unknown location on 22.06.2021 13:51

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shipped quickly and correctly

shipped quickly and correctly - thanks for being so prompt

By from Unknown location on 22.06.2021 01:55

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Amazing

Used these for a year now as I'm new to contact lenses. But I cannot praise them enough. From shipping to any issues they're fully professional.

By from Unknown location on 21.06.2021 21:11

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Very good customer service all round…

Very good customer service all round from ordering to delivery no problems

By from Unknown location on 21.06.2021 16:00

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Contact lens and cleaning fluid.

Having been informed item I had ordered was now out of stock it was quickly put right and next day delivery.

By from Unknown location on 20.06.2021 19:12

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.