Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14158
4 stars:
791
3 stars:
272
2 stars:
170
1 stars:
284
based on 15675 customer reviews
4.8

Customer Reviews

Showing 2,951-3,000 of 15,676 items.
Always excellent

Always excellent customer service. I have had 2 instances where I have needed to return/exchange lenses due to a change in my prescription and each time staff have been very helpful and it has been supremely straightforward and painless. Added to that, the lenses are a fraction of the price I was paying previously, arrive quickly, and suit me just fine. I would have no hesitation in recommending contactlenses.co.uk to anyone.

By from Unknown location on 28.01.2021 00:13

Was this review helpful to you? Yes or No

Excellent service

Excellent service, I won't go anywhere else.

By from Unknown location on 27.01.2021 15:04

Was this review helpful to you? Yes or No

All excellent!

Excellent quality and price, quick delivery. They forgot 1 item, I called customer care and I received it the day after. Fantastic communication!!!

By from Unknown location on 27.01.2021 14:53

Was this review helpful to you? Yes or No

Excellent

Excellent, I’ve been using this company for many years, quality of service brilliant.

By from Unknown location on 27.01.2021 08:24

Was this review helpful to you? Yes or No

Brilliant service and product

Brilliant service and product. Have been using for over 7 years and they have never failed me. Excellent contact lenses and even better service. Would highly recommend.

By from Unknown location on 26.01.2021 19:33

Was this review helpful to you? Yes or No

The best service

speed of delivery cheap prices and exceptional customer service

By from Unknown location on 26.01.2021 15:42

Was this review helpful to you? Yes or No

Always very efficient.

Always very efficient.

By from Unknown location on 25.01.2021 14:53

Was this review helpful to you? Yes or No

Ordered received by the specified date

Ordered received by the specified date. Tracking was easy. Very happy with the lenses ordered

By from Unknown location on 25.01.2021 14:50

Was this review helpful to you? Yes or No

Great service

Great service and SO much cheaper than specsavers lenses which were the same type. Orders arrive very quickly . No complaints at all.

By from Unknown location on 25.01.2021 14:48

Was this review helpful to you? Yes or No

Great range of lenses that are…

Great range of lenses that are reasonably priced. they are always well packaged and quick delivery.

By from Unknown location on 25.01.2021 14:48

Was this review helpful to you? Yes or No

Superb service and lenses

Superb service and lenses

By from Unknown location on 24.01.2021 17:12

Was this review helpful to you? Yes or No

Good value and service

Easy ordering procedure and prompt delivery - very good value.

By from Unknown location on 23.01.2021 19:37

Was this review helpful to you? Yes or No

Ordered contact lenses on 2nd January…

Ordered contact lenses on 2nd January still have not received my product.

By from Unknown location on 23.01.2021 16:58

Company replied:

Hello Alanya, Thank you for your feedback. I am sorry your original order had not arrived and can see we have since re-sent your order via next day delivery and it has been confirmed as delivered. One of our support team has been in touch to confirm this and resolve any further issues. Apologies again. Kind regards Hayley

, 25.01.2021 13:28

Was this review helpful to you? Yes or No

Great service

Great service. Really good value lenses. When I made a mistake with an order they were extremely helpful. A couple of reasons I didn't give it five stars. Delivery is quick but a bit pricey. The minimum order for free delivery is also a little on the high side - if you can save up and do bulk orders then it is great but it's a bit of a pain if you are on a budget and you need to minimise your order. The other thing is at one point there cheaper lenses had sold out so o purchased some branded ones and they were awful. Obviously not the company's fault per se as they don't make the lenses but I thought it was worth mentioning as the cheaper ones were much more comfortable.

By from Unknown location on 23.01.2021 10:27

Was this review helpful to you? Yes or No

Fast service, been using them for years

A positive and fast service, been using them for years

By from Unknown location on 23.01.2021 07:58

Was this review helpful to you? Yes or No

Excellent service and contact lens

Excellent service and contact lens - great price and comfort to wear

By from Unknown location on 23.01.2021 01:57

Was this review helpful to you? Yes or No

Brilliant service and excellent prices

I have been using contactlenses.co.uk for many years now. Their prices and their service have always been excellent and I can't fault them! The only time I had a minor issue, it was dealt with very promptly which only goes to improve my opinion. I'm sure I will continue to use their services for many more years to come!

By from Unknown location on 22.01.2021 15:53

Was this review helpful to you? Yes or No

Really good prices,fast delivery I…

Really good prices,fast delivery I wouldn’t go anywhere else for my lenses

By from Unknown location on 22.01.2021 15:30

Was this review helpful to you? Yes or No

Excellent service as always

Excellent service as always. 6 months supply for £30! Received within 48hours of ordering 👍🏽 highly recommended

By from Unknown location on 22.01.2021 15:12

Was this review helpful to you? Yes or No

Excellent service and value as always.

Excellent service and value as always. Thanks

By from Unknown location on 22.01.2021 15:04

Was this review helpful to you? Yes or No

Great Service

Great prices, efficient service, what more do you need?

By from Unknown location on 22.01.2021 14:49

Was this review helpful to you? Yes or No

Excellent as always

Excellent as always

By from Unknown location on 20.01.2021 16:33

Was this review helpful to you? Yes or No

Very good service

Very good service

By from Unknown location on 20.01.2021 15:12

Was this review helpful to you? Yes or No

Prompt efficient service

Prompt efficient service, as always. Keep it up.

By from Unknown location on 19.01.2021 15:31

Was this review helpful to you? Yes or No

Brilliant lenses

Brilliant lenses. Brilliant pice, brilliant service. Nothing more to say except USE These v opticians who rip you off. You have been warned..

By from Unknown location on 19.01.2021 11:19

Was this review helpful to you? Yes or No

Very prompt service good quality.

Very prompt service good quality

By from Unknown location on 19.01.2021 10:21

Was this review helpful to you? Yes or No

As always ..excellent service ..always…

As always ..excellent service ..always correct ..always quick delivery....would go nowhere else ! Thank you

By from Unknown location on 18.01.2021 14:58

Was this review helpful to you? Yes or No

I was sent a replacement order after my…

I was sent a replacement order after my order was late due to the post office. Much appreciated. Thank you!

By from Unknown location on 18.01.2021 14:54

Was this review helpful to you? Yes or No

Great service

Great service

By from Unknown location on 16.01.2021 17:06

Was this review helpful to you? Yes or No

I've been using contactlenses.co.uk for…

I've been using contactlenses.co.uk for 7 years! Brilliant service, always have a good variety of lenses and always arrive on time.

By from Unknown location on 16.01.2021 17:03

Was this review helpful to you? Yes or No

I always order from this company

I always order from this company. Delivery is super quick! Last time I had my items next day although I haven't paid for fast delivery. Highly recommend

By from Unknown location on 16.01.2021 14:54

Was this review helpful to you? Yes or No

Better value for money & better…

Better value for money & better quality/more comfortable lens in comparison to my Specsavers/their brand contacts lens mail

By from Unknown location on 15.01.2021 15:00

Was this review helpful to you? Yes or No

Can't fault this service.

Can't fault this service. Found exactly the brand I was looking for and delivered hassle free in no time! I also appreciate the reminder option for when I may need more. Unfortunately our letter box is tiny and the package didn't fit through but that is down to the supplier packaging and not yours. Happy to use again and recommend accordingly

By from Unknown location on 15.01.2021 14:51

Was this review helpful to you? Yes or No

Delivered on time and in excellent…

Delivered on time and in excellent condition.

By from Unknown location on 14.01.2021 21:24

Was this review helpful to you? Yes or No

Always

Always, excellent service and fast delivery

By from Unknown location on 14.01.2021 19:57

Was this review helpful to you? Yes or No

Fantastic service

Fantastic service - goods arrived on-time, safe and secure.

By from Unknown location on 14.01.2021 15:55

Was this review helpful to you? Yes or No

Very reliable

Very reliable, never had any trouble.

By from Unknown location on 14.01.2021 15:43

Was this review helpful to you? Yes or No

Excellent value and pretty quick…

Excellent value and pretty quick delivery.

By from Unknown location on 14.01.2021 15:22

Was this review helpful to you? Yes or No

Happy Customer

Wouldn’t shop anywhere else ! I’ve been using contactlenses.co.uk for many years now and never had any problems, Delivery is on time unless there’s a hold up at the post office but that’s not the company's fault never had an issue with any of my orders.

By from Unknown location on 14.01.2021 14:56

Was this review helpful to you? Yes or No

Fab service!!!

Very fast service from ordering to delivering!!!!

By from Unknown location on 13.01.2021 14:48

Was this review helpful to you? Yes or No

Reorder

Straight forward as always

By from Unknown location on 12.01.2021 16:07

Was this review helpful to you? Yes or No

First time ordering and great experience

First time ordering from contactlenses.co.uk, the whole experience was very good. I purchased some lenses from a brand that I had not heard of or used before. I’ve worn them a few times and they seem to be fine and no different from the branded pair I used to use. They were great price and seem good quality and won’t hesitate to buy from contactlenses.co.uk in the future.

By from Unknown location on 12.01.2021 10:07

Was this review helpful to you? Yes or No

First time I have ordered these contact…

First time I have ordered these contact lenses, and I am very happy starting with the delivery and finishing with the contact lenses which I found very comfortable, very easy to apply.

By from Unknown location on 10.01.2021 23:08

Was this review helpful to you? Yes or No

Excellent. Quick delivery.

Excellent. Quick delivery.

By from Unknown location on 10.01.2021 16:43

Was this review helpful to you? Yes or No

Only used one pair so far

Only used one pair so far, as I only use them when riding my motorcycle. They are comfortable to wear and nearly half the price of other suppliers of the same product

By from Unknown location on 09.01.2021 19:41

Was this review helpful to you? Yes or No

Always excellent service delivery took…

Always excellent service delivery took a bit longer this time, but it was just after Christmas, quality as always excellent

By from Unknown location on 09.01.2021 18:37

Was this review helpful to you? Yes or No

Great value for money

I have ordered from here for several years and I have never been disappointed. Good communication with regular updates and the delivery arrives in perfect time. Great value for money!

By from Unknown location on 09.01.2021 17:31

Was this review helpful to you? Yes or No

I have been using contact lenses.co.uk…

I have been using contact lenses.co.uk and there service has always been amazing. However recently they have changed the payment system and sometimes now matter how hard you try it won’t go through. You call them up and they tell you to try a different browser for the same thing to happen - very annoying!

By from Unknown location on 09.01.2021 16:14

Company replied:

Hello Nicola. Thank you for your review and feedback. I apologise for the frustration experienced recently when ordering. We are aware of some tech glitches that we are still ironing out. Thank you for your patience whilst we do this, and for continuing to order. An additional email has been sent to you. Kind regards Hayley

, 09.01.2021 19:41

Was this review helpful to you? Yes or No

Always delivered as promised and…

Always delivered as promised and excellent quality lenses.

By from Unknown location on 08.01.2021 17:35

Was this review helpful to you? Yes or No

Very quick turnaround

Very quick turnaround. Once ordered on a Sunday night and somehow they arrived on the Monday

By from Unknown location on 08.01.2021 15:02

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.