Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 3,101-3,150 of 15,706 items.
Usually pretty good but this time they…

Usually pretty good but this time they a long time to be dispatched and that meant I was without lens for over a week.

By from Unknown location on 15.12.2020 14:57

Company replied:

Hello. Thank you for your feedback. I am sorry that on this occasion your order was despatched slightly later than usual. Due to the current social distancing rule within our despatch and postal services, and the busy time of year orders may take a day or 2 long to be sent. I can see your order was placed on the 1st Dec and despatched from our centre on the 4th. Apologies again for the delay and any inconvenience caused, Kind regards Hayley

, 15.12.2020 19:33

Was this review helpful to you? Yes or No

Always on time and efficient service

Always on time and efficient service

By from Unknown location on 15.12.2020 14:49

Was this review helpful to you? Yes or No

This company is great!

This company is great! I have been ordering contact lenses from here for almost 10 years and I wouldn't change to another company. They are extremely efficient and deliveries are fast. I have never had an issue with anything in all the years I have been using them and I would definitely recommend them to others.

By from Unknown location on 15.12.2020 08:33

Was this review helpful to you? Yes or No

Good 👍🏻

Good prices, recommended 👍🏻

By from Unknown location on 14.12.2020 17:54

Was this review helpful to you? Yes or No

The goods are fine

The goods are fine , delivery was slow but I realise the time of year is a problem , as far as tracking my parcel is concerned it’s useless , it’s via the post office and they only give a message if they have tried to deliver ! How can that be tracking a parcel ?

By from Unknown location on 14.12.2020 14:59

Company replied:

Hello Bruce, Thank you for your feedback. I am sorry your order did not arrive as quickly as it usually does. Your order left our despatch centre the following day after making your order. Due to the time of year and the social distancing in place within our postal service, this will have an impact on delivery times. Thank you for your patience and understanding. I apologise for any inconvenience caused. Kind regards Hayley

, 15.12.2020 19:45

Was this review helpful to you? Yes or No

Excellent lenses

Excellent lenses, a good range of products, I couldn't get the exact prescription I needed, but good enough, dailies are excellent, arrived on time. Thank you

By from Unknown location on 12.12.2020 18:57

Was this review helpful to you? Yes or No

Excellent service...

Excellent service...

By from Unknown location on 11.12.2020 19:33

Was this review helpful to you? Yes or No

I've been using Contactlenses.co.uk for…

I've been using Contactlenses.co.uk for nearly 17 years, and not once have I been let down. Service is always extremely quick. I'll be using them for at least another 17 years hopefully!

By from Unknown location on 11.12.2020 15:15

Was this review helpful to you? Yes or No

My contact lenses arrived very quickly.

My contact lenses arrived very quickly.

By from Unknown location on 11.12.2020 15:13

Was this review helpful to you? Yes or No

Great service as always

Great service as always. Super quick delivery

By from Unknown location on 11.12.2020 14:50

Was this review helpful to you? Yes or No

I’ve used this site for years no…

I’ve used this site for years no problem but the last 3 orders I’ve had issues!! Customer service aren’t helpful! Lost a customer now

By from Unknown location on 10.12.2020 13:30

Was this review helpful to you? Yes or No

Service

Contactlenses offer a great, dependable service with regular progress updates once you place an order. In normal times your order will arrive the next day, but takes a little longer at the moment. They seem to offer plenty choice and are good value for money.

By from Unknown location on 09.12.2020 18:09

Was this review helpful to you? Yes or No

Been a customer for years now

Been a customer for years now. Always fast delivery and good quality lenses. Never had an issue with any aspect of the product or service . Would not hesitate to recommend.

By from Unknown location on 09.12.2020 14:58

Was this review helpful to you? Yes or No

Excellent

Always order from these, always prompt delivery and they even offered to correct an incorrect order which was my mistake.

By from Unknown location on 08.12.2020 14:59

Was this review helpful to you? Yes or No

Quailty Company

Excellent site to use, have been buying off them for the last few years, never an issue with quality or service, super efficient deliveries especially

By from Unknown location on 07.12.2020 15:38

Was this review helpful to you? Yes or No

I had an issue with delivery

I had an issue with delivery, they attempted to resolve promptly

By from Unknown location on 07.12.2020 14:56

Was this review helpful to you? Yes or No

Good quality contact lenses

Good quality contact lenses at a great price. Would strongly recommend 👍

By from Unknown location on 06.12.2020 21:17

Was this review helpful to you? Yes or No

Always a great service thank you

Always a great service thank you

By from Unknown location on 06.12.2020 18:06

Was this review helpful to you? Yes or No

Great as always

Great as always

By from Unknown location on 06.12.2020 15:38

Was this review helpful to you? Yes or No

excellent and well priced

excellent and well priced

By from Unknown location on 06.12.2020 15:20

Was this review helpful to you? Yes or No

Easy to order and speedy service

Easy to order and speedy service

By from Unknown location on 06.12.2020 14:13

Was this review helpful to you? Yes or No

As always

As always, very quick delivery.

By from Unknown location on 05.12.2020 18:25

Was this review helpful to you? Yes or No

quick delivery

quick delivery as always

By from Unknown location on 05.12.2020 15:15

Was this review helpful to you? Yes or No

Excellent customer service

Excellent customer service - Royal Mail lost my order so I contacted contactlenses.co.uk and they sent a replacement order with expedited shipping. I would definitely recommend this company as the products are great too!

By from Unknown location on 05.12.2020 13:49

Was this review helpful to you? Yes or No

Good service

Good service, £16 contact lences feel as good as the £44 a month one's I was using from vision express, so great saving.

By from Unknown location on 05.12.2020 06:19

Was this review helpful to you? Yes or No

I have been a customer for a few years…

I have been a customer for a few years now and the services has always been exemplary. Always a fast and hassle free service. Even the one time I did order the wrong lenses by mistake, the customer service was excellent and new lenses were sent to me straight away. Very highly recommended

By from Unknown location on 04.12.2020 22:00

Was this review helpful to you? Yes or No

First time ordering these lensescc

First time ordering these lenses. Took a bit longer to arrive than expected. Will have to see how they are in a few days.

By from Unknown location on 04.12.2020 16:02

Was this review helpful to you? Yes or No

This is a super efficient operation…

This is a super efficient operation from initial order process to final delivery with helpful and accurate tracking information throughout. A very good web sitewhich is easy to use.

By from Unknown location on 04.12.2020 15:26

Was this review helpful to you? Yes or No

Always super quick delivery

Always super quick delivery. Easy site that remembers by details, cant fault it!

By from Unknown location on 04.12.2020 14:51

Was this review helpful to you? Yes or No

Highly Recommend

Fast, helpful and reliable service. Been using Contactlenses.co.uk for about 6 years now and the lenses are excellent quality. In the past I have used the same brand of lenses from high street supplies, both Boots and Specsavers and they have been of not been of the same quality, despite being the same name. Delivery is prompt and free if you order over a certain amount. Very satisfied.

By from Unknown location on 04.12.2020 13:31

Was this review helpful to you? Yes or No

Just one word is sufficient.....Amazing…

Just one word is sufficient.....Amazing 👍🏻👍🏻

By from Unknown location on 04.12.2020 06:03

Was this review helpful to you? Yes or No

Very fast shipping

Very fast shipping, every time. The most reliable contact lens service. The Crystal Aqua lenses are excellent quality and very affordable. 100% recommend to anyone!

By from Unknown location on 30.11.2020 17:40

Was this review helpful to you? Yes or No

Used contactlenses.co.uk for several…

Used contactlenses.co.uk for several years. Always been great in the past. Most recent order wasn't the best as my normal lenses looked to have been withdrawn and I was encouraged to switch to some others that were a slightly different size. Just tried the new lenses and they seem fine so far. Would have preferred my exact prescription though. Also, order took a lot longer than normal this time. Hopefully this is just down to temporary problems due to Covid.

By from Unknown location on 30.11.2020 14:57

Was this review helpful to you? Yes or No

Very prompt service

Very prompt service

By from Unknown location on 30.11.2020 12:07

Was this review helpful to you? Yes or No

Always easy and convenient

Always easy and convenient. Thank you.

By from Unknown location on 29.11.2020 16:14

Was this review helpful to you? Yes or No

Good price ,super fast delivery .

Good price ,super fast delivery .

By from Unknown location on 29.11.2020 15:44

Was this review helpful to you? Yes or No

Delivery came so fast

Delivery came so fast. Exactly what I'm looking for. As I only wear contacts occasionally these do a perfect job and are cheap too so as a student, these are the perfect option

By from Unknown location on 29.11.2020 14:54

Was this review helpful to you? Yes or No

Excellent..

Fast, reliable and easy to use..

By from Unknown location on 28.11.2020 17:44

Was this review helpful to you? Yes or No

12 hour shifts a doddle with these lenses

I work 12 hour shifts in covid masks, wearing glasses aren't viable in PPE. These contact lenses allow me to work safely and comfortably without issues. The price is exceptional in comparison to other suppliers and the service is A*. The lenses are comfortable, reliable and easy to order and use. These are by far THE BEST contact lenses anyone could possibly get!

By from Unknown location on 28.11.2020 17:38

Was this review helpful to you? Yes or No

Covid delayed the arrival but despatch…

Covid delayed the arrival but despatch was very prompt.

By from Unknown location on 28.11.2020 17:34

Was this review helpful to you? Yes or No

Safe delivery. Very good lenses.

Safe delivery. Good choices. My sensitive eyes feeling good with extra soft lenses and special liquid too.

By from Unknown location on 28.11.2020 15:08

Was this review helpful to you? Yes or No

Been ordering for years

Been ordering for years, great service and never had problems.

By from Unknown location on 28.11.2020 14:54

Was this review helpful to you? Yes or No

Still not received my order

Still not received my order. Changed my address on my account before placing my order yet they still sent to my old address and have not replied to my email.

By from Unknown location on 24.11.2020 15:43

Company replied:

Hello Rebecca, Thank you for your feedback. I am sorry your order has failed to arrive, I can see you have been in touch with our support team who confirmed the address we were provided with at the time of ordering and the address it was shipped to. We are awaiting your reply before we can proceed any further. Kind regards Hayley

, 24.11.2020 19:11

Was this review helpful to you? Yes or No

Excellent service & quality lenses

Excellent service. Having been a contact lens wearer for almost 30 years these are by far one of the most comfortable brands I have worn. Thank you!!

By from Unknown location on 24.11.2020 14:50

Was this review helpful to you? Yes or No

Great customer service

Great customer service. I had an issue with one of my orders, rang customer support, got through straight away and they had it sorted in minutes. Really great service and very reliable.

By from Unknown location on 24.11.2020 10:19

Was this review helpful to you? Yes or No

Great service

Crystal are excellent daily contact lenses for a very good price. Servise is great.

By from Unknown location on 24.11.2020 06:29

Was this review helpful to you? Yes or No

Effortless service delivered straight…

Effortless service delivered straight to your door and always very economical

By from Unknown location on 23.11.2020 18:15

Was this review helpful to you? Yes or No

Crystal 1 day contact lenses

Always perfect thank you so much ☺️

By from Unknown location on 23.11.2020 17:30

Was this review helpful to you? Yes or No

Excellent customer service

Very easy to order, excellent service and quality products at a reasonable price.

By from Unknown location on 23.11.2020 13:14

Was this review helpful to you? Yes or No

Previously goods were received next day…

Previously goods were received next day if ordered before 3pm but this time it was up to a week before the goods arrived. Disappointing!!

By from Unknown location on 22.11.2020 22:17

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.