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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14187
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
284
based on 15706 customer reviews
4.8

Customer Reviews

Showing 4,201-4,250 of 15,706 items.
I never received my contacts and it…

I never received my contacts and it says they were deliver last Saturday

By from Unknown location on 18.12.2019 10:10

Company replied:

Hello Hayleigh, Thank you for your review. I am sorry that your delivery has not reached you. We are only aware of non-deliveries when our customers inform us there is an issue. One of our customer support team will be in touch to help resolve this for you. Kind regards Hayley

, 18.12.2019 13:22

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These guys are great

These guys are great! Orders are always delivered fast, I've been using them for over a year now and never had any issues. I wouldn't use anyone else.

By from Unknown location on 17.12.2019 20:25

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Very efficient & quick delivery

Very efficient, speedy service! Thanks!

By from Unknown location on 17.12.2019 18:55

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Great service contacts are always…

Great service contacts are always delivered promptly

By from Unknown location on 17.12.2019 12:25

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Quick and easy site to use

Quick and easy site to use. reliable delivery. Good choice of lenses to suit many types.

By from Unknown location on 17.12.2019 08:17

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Great service been a customer for…

Great service been a customer for years. Very easy to log in to , repeat ordering and very fast delivery. Price seems to be going up compared to others hence 4 stars but the service is so reliable I’d be reluctant to switch.

By from Unknown location on 17.12.2019 07:44

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Always excellent service

Always excellent service! Highly recommend

By from Unknown location on 16.12.2019 21:58

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Simple to use website

Simple to use website. Quick delivery.

By from Unknown location on 16.12.2019 20:39

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Great Service

Great service. Easy to use web site. Good prices on the products I required. Very prompt delivery following order. Will be coming back!

By from Unknown location on 16.12.2019 16:46

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Service is usually 5 stars but

Service is usually 5 stars but because of issues with my account - somehow I ended up with 2 - I couldn't reorder my previous order & had to start from scratch. This meant I ordered the wrong ones! (small print) although I accept this was my own fault.

By from Unknown location on 16.12.2019 13:42

Company replied:

Hello Pat, Thanks for the review. I am sorry you experienced issues accessing your online account which resulted in you ordering incorrectly. Its not a problem though, one of our team will be in touch to sort this for you! Keep a look out for an email from one of us. Kind regards Hayley

, 16.12.2019 18:16

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Found them easy if you don’t overdo the eye shadow!

I ordered these lenses because they were very similar to my previous lenses that were three times the price. I thought at first they were not as wet as my old lenses, however, I found that my eye shadow was making my eyes dry not the lenses, so now I have scaled down the eye shadow, the lenses are fine. For that ready I have amended my review.

By from Unknown location on 13.12.2019 23:26

Company replied:

Hello Christine, Thank you for your feedback. I am sorry that the lenses you have ordered are not 100% suitable. One of our customer support team will be in touch to discuss this further, hopefully we can resolve this for you and supply a more appropriate lens. Kind regards Hayley

, 16.12.2019 18:12

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Very easy to use website

Very easy to use website. Extremely handy that it remembers your previous order! Quick delivery.

By from Unknown location on 13.12.2019 18:35

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Excellent service

Excellent service. Fast delivery

By from Unknown location on 13.12.2019 15:55

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The typical amazing British quality…

The typical amazing British quality that I miss so much! The website is very easy to navigate and the delivery was so fast that the mailman caught me with disbelief that the package was for me.

By from Unknown location on 12.12.2019 22:05

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Always great service

Always great service, even if something isn't in stock they offer you different with same price. I will never go anywhere else

By from Unknown location on 12.12.2019 17:26

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Came next day nice contacts

Came next day nice contacts

By from Unknown location on 12.12.2019 16:25

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Excellent service

Excellent service. Will not use anybody else!!

By from Unknown location on 12.12.2019 16:18

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The Best

Fast Delivery! Trusted! Definitely Recommend!

By from Unknown location on 12.12.2019 02:22

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Extremely satisfied!

Extremely satisfied! This is the fourth time I purchase my contact lenses from contactlenses.co.uk. I suffer from very dry eyes and I never had a problem with the lenses I purchased from this seller. Always quick delivery and good communication. Highly recommended!

By from Unknown location on 11.12.2019 22:58

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Easy to use and make an order

Easy to use and make an order. Arrived in good time even though my lenses were out of stock

By from Unknown location on 11.12.2019 20:19

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Was not happy that I ordered and paid…

Was not happy that I ordered and paid the next day fee only to be told following day that my lenses would be a day late. I was impressed with the postage refund though

By from Unknown location on 11.12.2019 15:58

Company replied:

Hello Steve, Thanks for your review. We are super sorry that your order was a day late, this is unusual and something we do not make a habit of. Thanks for your understanding, Kind regards Hayley

, 11.12.2019 19:33

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Excellent quality and fast service as…

Excellent quality and fast service as usual

By from Unknown location on 11.12.2019 13:08

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Fantastic just order my contact lenses…

Fantastic just order my contact lenses and they arrive with in days very reasonable priced

By from Unknown location on 10.12.2019 20:15

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Great new lenses

Great new lenses. Very happy with this purchase 5⭐️

By from Unknown location on 10.12.2019 18:30

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not Great

Website says 1st glass delivery and advertises that as next day - a week later I was still waiting and these were for lenses that are their own make! I’ll go back to FeelGoodContacts where I get next day delivery and free hair I! Thanks for trying but the first time is definitely going to be the last for me, first impressions last!

By from Unknown location on 10.12.2019 17:12

Company replied:

Hello Alex, Thank you for taking the time to review us. I am really sorry that you were not happy with our services. and you feel the need to order elsewhere. First Class delivery is usually delivered to our customers next day, however due to the time of day your order was made and that this was over the very busy cyber sales weekend, it is not uncommon for Royal Mail to take a little longer to deliver. I am sorry that you have been affected by these delays. One of our customer support team will be in touch to confirm whether or not your order has since arrived, and if not we will do over very best to get this sorted for you asap. Apologies again and thanks for bringing this to our attention, and giving us the opportunity to rectify this. Kind regards Hayley

, 10.12.2019 20:06

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Comfortable and easy to use at an affordable price

Brilliant contact lenses for the price. I can wear these lenses for just as long as my specsavers prescribed lenses at a fraction of the price. My specsavers daily lenses were costing me £34 a month so thought I'd try these and they are just as comfortable and my vision just as clear. They go in and come out really easily too. At a saving of £20 a month, I'm glad I found these.

By from Unknown location on 10.12.2019 16:42

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Black Friday was certainly a good buy

Had a few orders now from Contact lenses and never been disappointed. A good offer for Black Friday tempted me again. Definitely good value for money. Would highly recommend.

By from Unknown location on 10.12.2019 16:00

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The contacts arrived in a few days

The contacts arrived in a few days. I have used this company for several years and never a problem. Only issue I had with the last delivery I got was that some of the contacts seemed to tear quite easily which never happened before.

By from Unknown location on 10.12.2019 15:41

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Good service

Easy to order, quick and efficient delivery at a good price.

By from Unknown location on 10.12.2019 05:41

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As always great service

As always great service

By from Unknown location on 09.12.2019 21:20

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NEVER FAILED

NEVER FAILED

By from Unknown location on 09.12.2019 20:13

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Swift

Swift, reliable delivery to my door and good value for money too!

By from Unknown location on 09.12.2019 19:38

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Have only used once but so far so good

Have only used once but so far so good. Contact lenses I ordered were easy to use and a good price. I had to contact them about my order and they replied to me quickly and efficiently. Pleased and will be ordering again.

By from Unknown location on 09.12.2019 19:16

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The only site I use for ordering…

The only site I use for ordering contact lenses!

By from Unknown location on 09.12.2019 19:10

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Fast delivery

Fast delivery. Problem with payment and resolved immediately- excellent service- would high recommend

By from Unknown location on 09.12.2019 19:09

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Product has still not been delivered

Product has still not been delivered. Unusual for your company.

By from Unknown location on 09.12.2019 18:39

Company replied:

Hello Wendy, Thanks for your review. You're right, this is very unusual even at this time of year. I have asked that one of our customer support team contact you tomorrow with information on your order. Really sorry about this and for any inconvenience this has caused. Someone will be in touch to get this sorted. Kind regards Hayley

, 09.12.2019 19:25

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Excellent service

Excellent service, have been using the company for years and they have never disappointed me. Delivery always on time or earlier than promised. Very happy customer.

By from Unknown location on 09.12.2019 18:39

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Always Brilliant!

Easy to order, quick delivery and great communication. Been using contactlenses.co.uk for years and have never had an issue. Highly recommend :-)

By from Unknown location on 09.12.2019 18:19

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VG website & service

Clear well-laid-out website and order pages, and my order came within 48 hours; couldn't have asked for more!

By from Unknown location on 09.12.2019 18:01

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Great product

Reasonably priced contact lenses but packaging could be more environmentally friendly

By from Unknown location on 09.12.2019 17:41

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Delivery within 48hrs

Delivery within 48hrs Perfect !

By from Unknown location on 09.12.2019 17:38

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I have been buying contact lenses from…

I have been buying contact lenses from Contactlenses.co.uk for two and a half years, I have never had a problem ordering or the delivery of them.

By from Unknown location on 09.12.2019 16:38

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Crystal Monthly Lenses

Been buying these for years. Now they are thin and flimsy so much so that they are unusable.They curl up as soon as you look at them. Took 15 minutes to get one lense in.

By from Unknown location on 09.12.2019 15:29

Company replied:

Hello Robert, Thank you for your feedback. I am so sorry to hear that you are not happy with the lenses you have purchased. So we can discuss this further, one of our customer support team will be in touch very soon. Again, really sorry about this. Kind regards Hayley

, 09.12.2019 18:22

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contact lense cases leak

Hello Nothing to report regarding service or delivery, only a request please. I appreciate you do not manufacture the goods but perhaps can report this feedback to your suppliers? No matter which lense cases I use, they are never water tight! They all seem to leak and it's near impossible to keep a lense case laid flat in your make up bag, or handbag unless it stays at home! Surely someone, somewhere can design a case which has some type of seal, like a washer? Then you can take it with you on the move whilst storing lenses, or have a little solution to hand should you need to rinse them. Just an idea as I often take mine with me with solution inside so that I can rinse or store my lenses away from home, as necessary. Walking with a whole bottle of solution just isn't practical! Please pass this feedback along to the relevant party. Thank you :)

By from Unknown location on 09.12.2019 14:57

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Great service

Great service, great price, great lenses. What's not to like?!

By from Unknown location on 08.12.2019 23:09

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True availability and fast shipping

"The store has actual availability of the mentioned products as in all the orders I have made, the dispatch was at most 24 hours after the order. The sipping cost is reasonable for abroad orders. The prices are very good at least for the ""one day"" contact lenses I use."

By from Unknown location on 08.12.2019 21:31

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Great product

Great product, great price, fast delivery.

By from Unknown location on 08.12.2019 14:50

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First class service as always.

First class service as always.

By from Unknown location on 08.12.2019 12:49

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Very speedy & efficient service as…

Very speedy & efficient service as always - that’s why I always use this company. Lenses usually arrive the next day!

By from Unknown location on 08.12.2019 08:36

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The Best

I only order my contacts from them as they r soo cheap an affective love them!

By from Unknown location on 07.12.2019 21:28

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.