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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14217
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
286
based on 15738 customer reviews
4.8

Customer Reviews

Showing 4,951-5,000 of 15,738 items.
Fantastic lenses promptly deliveredj

Fantastic lenses promptly delivered

By from Unknown location on 17.05.2019 04:58

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Great value for money. Excellent service

I’ve been using this supplier for contact lenses from 2011; alway had a fast and reliable service; I usually buy daily contact lenses. Tried various brands and types. Never had to complain once. I would definitely recommend Contactlenses.co.uk

By from Unknown location on 16.05.2019 21:30

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Easy to order and quick delivery

Easy to order and quick delivery

By from Unknown location on 16.05.2019 20:14

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Always very fast delivery and good if…

Always very fast delivery and good if not even better value for the money. The best online contact lense supplier - never lets you down.

By from Unknown location on 16.05.2019 19:02

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Delay in my next day delivery-Order ID 3636348

Next day delivery failed again. DPD, they said they let a call card in my house, there was no card, they said they came to my house, they didn’t until 2 days later. Despite the fact I updated again the delivery to the next day, and to any neighbour they didn’t deliver my parcel. My Iara el shouldn’t have been delivered April 26th and after several calls to DPD, I had to drive 74 miles to pick up my contact lenses at DPD in Crawley, that happened the 02nd of May. Once I arrived there, they made me wait for 40 minutes because they couldn’t find my parcel. Very frustrating when you pay for a device and you have to drive 74 miles to pick it up your self

By from Unknown location on 16.05.2019 18:22

Company replied:

Hello Reyes, Thank you for being a customer of ours and I am very sorry to hear of the issue with DPD. We would never expect anyone to have to drive so far to pick up their order and I sincerely apologise if you felt that this was the only way for you to receive your order. We were not aware of the non-delivery and had we been we would have been more than happy to have resolved this for you. Our customer support team have emailed you to discuss this further. Again we are sorry for all the inconvenience this has caused. Contactlenses.co.uk

, 17.05.2019 14:19

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Very good quick service

Very good quick service. Great price and great fit. Will be ordering again.

By from Unknown location on 16.05.2019 18:22

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Price, communication and delivery all excellent

Price, communication and delivery all excellent

By from Unknown location on 16.05.2019 17:02

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Great service been with this company…

Great service been with this company for a few years and delivery has been within two days. Cost s fraction of the cost in the optician. Excellent – no reservations, I would recommend this company to anyone. !!

By from Unknown location on 15.05.2019 18:31

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I have been a customer for years

I have been a customer for years, but sadly they have recently stopped using letter box sized packaging, so I won’t be using them any more. It’s a real shame because they have always been absolutely brilliant.

By from Unknown location on 15.05.2019 18:07

Company replied:

Hello Miss F, Thank you for your review. I am really sorry that your lens order is unable to be delivered in the packaging used. We are now aware that due to some small lens package changes made, this has resulted in some orders being sent in larger packaging then we anticipated. Now we are aware, we are looking into suitable alternative packaging solutions. Apologies again and I hope we can continue providing you with our lenses. Kind regards Hayley

, 20.05.2019 14:10

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Overnight delivery . Great!

Overnight delivery .. good price .. excellent comoany

By from Unknown location on 15.05.2019 17:09

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Very easy to reorder from previous…

Very easy to reorder from previous prescription. Delivers within 48hrs. Great service and prices.

By from Unknown location on 15.05.2019 16:17

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I have used them for years and have…

I have used them for years and have never had a problem. Always ready to help if you have any questions. Totally deserve 5*s

By from Unknown location on 15.05.2019 16:01

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The 3 Es

3Es Efficient Effortless Excellence

By from Unknown location on 15.05.2019 15:48

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Excellent service

Excellent service - prompt acknowledgment of order and fast efficient delivery. Am very impressed :).

By from Unknown location on 15.05.2019 14:51

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Always reliable

Always reliable, correct prescription and quick delivery.

By from Unknown location on 15.05.2019 12:51

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Cannot fault this company.

Cannot fault this company. Great prices Great products Super quick delivery So much less hassle than buying from high street shops. Love!

By from Unknown location on 15.05.2019 07:43

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Contact lenses

I ordered my lenses on here but I ordered the wrong ones. I contacted them and they gave me all the details on where to send the old ones back whilst they sent the correct ones back with no issues. I would recommend this company to anyone. Amazing service.

By from Unknown location on 14.05.2019 22:08

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Great value for money and really quick…

Great value for money and really quick delivery

By from Unknown location on 14.05.2019 20:57

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I have used Contactlenses.co.uk for…

I have used Contactlenses.co.uk for years and they are reliable and arrive literally the day after you order them. Good value and good quality. Highly recommend them.

By from Unknown location on 14.05.2019 20:06

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Perfect online shopping

Perfect online shopping! Quick, effortless seems to be up to date info about stock, packing and delivery. Really have had not problems at all! Long may this continue please as my eyes will need you indefinitely! Thank you!

By from Unknown location on 14.05.2019 18:57

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Great service

Great service, so easy to reorder!!! Fast, reliable delivery too.

By from Unknown location on 14.05.2019 18:36

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Fast efficient service

Fast efficient service; shipped internationally - great product! Highly recommend!

By from Unknown location on 14.05.2019 18:35

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Great site to order from

Great site to order from. Lenses were really good price. Much cheaper than where I was ordering from. Quick delivery.

By from Unknown location on 14.05.2019 17:54

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Very quick and efficient.

Very quick and efficient.

By from Unknown location on 14.05.2019 17:47

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Have been using this website for years

Have been using this website for years, so easy and intuitive, i love it, customer for life.

By from Unknown location on 14.05.2019 17:42

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Quick

Quick, easy and hassle-free.

By from Unknown location on 14.05.2019 17:17

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Good service

Quick delivery, lenses work well.

By from Unknown location on 14.05.2019 16:58

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Great lenses but last lot i ordered…

Great lenses but last lot i ordered seemed thinner and dropped out on odd occasions when never had this before ??? Hasnt put me off ordering again....packaging massive for 6 little boxes though ???

By from Unknown location on 14.05.2019 16:35

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Used them for years and years...totally…

Used them for years and years...totally flawless service every time.

By from Unknown location on 14.05.2019 16:33

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Fantastic service

Fantastic service, been using them for well over a year now. Always reliable and really reasonable

By from Unknown location on 14.05.2019 16:24

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Ordered lens around lunchtime delivered…

Ordered lens around lunchtime delivered the next day. Great service

By from Unknown location on 14.05.2019 16:22

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Excellent swift service

Excellent swift service

By from Unknown location on 14.05.2019 16:08

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Really fast delivery

Really fast delivery, small enough to go through the letter box, easy to make repeat orders. I’ve used contactlenses.co.uk for 7-8 years.

By from Unknown location on 11.05.2019 21:10

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Excellent service

Excellent service

By from Unknown location on 11.05.2019 10:30

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items ok

Items ok but compared to how it used to be delivery is slow and often takes a long time

By from Unknown location on 10.05.2019 18:05

Company replied:

Hello Susan, Thank you for taking the time to review our services. I am sorry to hear that your order took a little longer than usual to arrive. I can see that due to ordering on a Friday and selecting 'next working day' the order was not due for delivery until Monday which was a bank holiday. Apologies again for any inconvenience this delay caused you. Kind regards Hayley

, 13.05.2019 19:02

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Excellent

Excellent from the first point of communication to resolving my problem. Dealt with everything in an efficient and professional manner.

By from Unknown location on 10.05.2019 15:39

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V good

Good price Great product. Super fast delivery

By from Unknown location on 10.05.2019 14:54

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Quick reliable delivery

Quick reliable delivery. Good Value lenses and very good customer service when needed. Used these guys for years and really cannot say enough about how impressed I have been

By from Unknown location on 10.05.2019 12:21

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Speedy service

Good range of choices, including a new product which I tried and am very happy with. Speedy delivery and affordable with it.

By from Unknown location on 09.05.2019 19:36

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Excellent service and fantastic value…

Excellent service and fantastic value for money

By from Unknown location on 09.05.2019 16:19

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Easy ordering but delay on product

Easy ordering and picking up on my previous orders but the product I chose was delayed. Good comms from the company informing me of the delays and fortunately I had some spare lenses but the date went back from what was originally advised which was a bit frustrating.

By from Unknown location on 09.05.2019 16:03

Company replied:

Hello Edward, Thank you for your review of our services and for your continued ordering. I am sorry to hear that your most recent order was delayed, understandably this can be frustrating. I Can see that your lenses were ordered from the manufacturers who unfortunately could not deliver to us as quickly as usual. Again apologies for the delay. Kind regards Hayley

, 10.05.2019 18:03

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Fast delivery and good quality contacts.

Fast delivery and good quality contacts.

By from Unknown location on 09.05.2019 15:43

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Good all round!

The lenses are working really for me, they arrived when they said they would and the product was exactly what I ordered and they were cheaper than my previous lense monthly plan!

By from Unknown location on 09.05.2019 15:29

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Fast delivery and great products

Fast delivery and great products

By from Unknown location on 09.05.2019 06:38

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Great customer service

Great customer service, really friendly and helpful.

By from Unknown location on 08.05.2019 22:57

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Fast service

Very friendly website and fast service. I got the lenses within two days!

By from Unknown location on 08.05.2019 19:44

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I’ve been using Contactlenses.co.uk for…

I’ve been using Contactlenses.co.uk for a few years now. Simple to order and arrives within a few days. Great service. A definite five stars from me ⭐️⭐️⭐️⭐️⭐️

By from Unknown location on 08.05.2019 15:15

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Been using this site for years

Been using this site for years. Excellent service fast delivery

By from Unknown location on 08.05.2019 15:12

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very reliable. Highly recommend.

I’ve been using this website for about 7 years! Fast delivery, great customer service and reliable. I highly recommend it.

By from Unknown location on 08.05.2019 14:57

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I like your prices

I like your prices. When I was getting married 2 years ago and messed up putting the wrong delivery address you sent me another lot before the other was returned (from Kent and I live in wiltshire atm) and this is the type of customer care that means I am your loyal customer, keep up. It would be great to see an app that I can download on my phone at some stage, other than that you rock!

By from Unknown location on 08.05.2019 13:23

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.