Free Delivery over £35 & Free Returns!
Next-day Delivery available
4.5/5 from 15000+ TrustPilot Reviews

Share your experience with other customers: write your own review

5 stars:
14217
4 stars:
793
3 stars:
272
2 stars:
170
1 stars:
286
based on 15738 customer reviews
4.8

Customer Reviews

Showing 5,501-5,550 of 15,738 items.
Suberb lenses at excellent price

Suberb lenses at excellent price . Great delivery . Honestly I can’t fault anything .

By from Unknown location on 24.01.2019 16:22

Was this review helpful to you? Yes or No

Happy Customer

Exactly what I needed!

By from Unknown location on 24.01.2019 12:54

Was this review helpful to you? Yes or No

Great lens and quick service

My order was processed and quickly sent out and I received my lens the next day. When i had a query someone online dealt with it straight away and new lens sent to me. There are lots of places online to shop for things and there will always be cheaper places but you have to balance it with quality and efficiency and customer service.

By from Unknown location on 24.01.2019 10:09

Was this review helpful to you? Yes or No

am new to these but so far so good

am new to these but so far so good

By from Unknown location on 24.01.2019 08:32

Was this review helpful to you? Yes or No

There is nothing that this company…

There is nothing that this company could do better to improve the service. Easy to order and always arrives the following day. My only little whinge is that there are no decent contact lens containers available for left and right labelled lens!

By from Unknown location on 23.01.2019 23:26

Was this review helpful to you? Yes or No

Definitely YES

Very easy way to make an order. Very quick delivery. And a price is good. Quality number 1

By from Unknown location on 23.01.2019 17:40

Was this review helpful to you? Yes or No

Excellent contact lenses and fantastic…

Excellent contact lenses and fantastic delivery times! Would highly recommend. I have been buying my contacts from here for quite some time now and I wouldn't think of going anywhere else.

By from Unknown location on 23.01.2019 16:37

Was this review helpful to you? Yes or No

Excellent

Easy quick and efficient. Lenses arrived within 2 days.

By from Unknown location on 23.01.2019 15:48

Was this review helpful to you? Yes or No

Super Service

Ordered my lenses at lunchtime and they were delivered in the morning post the next day. Very quick and efficient.

By from Unknown location on 23.01.2019 15:40

Was this review helpful to you? Yes or No

Good lenses good service very happy.

Good lenses good service very happy.

By from Unknown location on 23.01.2019 15:29

Was this review helpful to you? Yes or No

Never had an issue with these great…

Never had an issue with these great value for money lenses.

By from Unknown location on 22.01.2019 23:54

Was this review helpful to you? Yes or No

Fantastic lenses have used for years…

Fantastic lenses have used for years now quick delivery

By from Unknown location on 22.01.2019 22:27

Was this review helpful to you? Yes or No

Awesome

Awesome. Quick delivery

By from Unknown location on 22.01.2019 21:16

Was this review helpful to you? Yes or No

Next day delivery!

Next day delivery and I live on an island. So impressed. Many thanks

By from Unknown location on 22.01.2019 18:26

Was this review helpful to you? Yes or No

Contactlenses.co.uk have supplied my…

Contactlenses.co.uk have supplied my lenses for the past 10 years and the service has been faultless. However I was disappointed to find that my repeat order had increased by over 12% for my latest order. Sadly, i believe that this is way too high, especially compared with the modest and acceptable increases to date; I will therefore be looking elsewhere for my next order.

By from Unknown location on 22.01.2019 16:41

Was this review helpful to you? Yes or No

very good delivery service

very good delivery service

By from Unknown location on 22.01.2019 16:20

Was this review helpful to you? Yes or No

Box wouldn't fit through door

Was sent in a larger than normal (or necessary) box. Second time that's happened in the few months. They always used to use tiny boxes to post, but my order wouldn't fit through my letter box and required a Saturday trip to the sorting office to collect. If my next order is in an oversized box I'll be changing my lens store.

By from Unknown location on 22.01.2019 15:49

Company replied:

Hello Joseph, Thank you for your feedback. I am really sorry that on 2 occasions your order has not been posted. Our packaging is letterbox friendly but we are aware that some post boxes cannot accept even these boxes. However, your order should have been sent in our smallest, thinnest box and without any issues of delivery. I have passed this issue onto our customer support team who will contact you and our despatch team to ensure this does not happen again. Apologies again for the inconvenience, Kind regards Hayley

, 22.01.2019 18:13

Was this review helpful to you? Yes or No

Really good service

Really good service, came next day, excellent value for money.

By from Unknown location on 22.01.2019 15:49

Was this review helpful to you? Yes or No

Excellent website and service

Very easy website to use, great selection of products to choose from at good prices. Delivery has always been very fast even to mainland Europe. Recommended.

By from Unknown location on 22.01.2019 07:07

Was this review helpful to you? Yes or No

Excellent Service

Easy ordering Delivered very quickly Easy to check on progress

By from Unknown location on 21.01.2019 19:56

Was this review helpful to you? Yes or No

Very good service arrived very quickly.

Very good service arrived very quickly.

By from Unknown location on 21.01.2019 19:19

Was this review helpful to you? Yes or No

Arrived quickly

Arrived quickly. All good!

By from Unknown location on 21.01.2019 18:38

Was this review helpful to you? Yes or No

Always good service

Always good service, contact lenses first rate and delivery very good.

By from Unknown location on 21.01.2019 18:36

Was this review helpful to you? Yes or No

great products, good value and fast delivery - i'll be back!

Incredibly fast delivery, and great lenses - after reading all the reviews I decided to switch from my usual daily J&J Acuvue ones to their own brand and I couldn't be happier - they are super comfy (I don't know the are in!) and superb value for money. I'll defo be buying these again :)

By from Unknown location on 21.01.2019 17:32

Was this review helpful to you? Yes or No

Excellent service as usual

Excellent service as usual. Have been using them for a number of years now, and always had very fast and efficient service.

By from Unknown location on 20.01.2019 17:50

Was this review helpful to you? Yes or No

Excellent service

Excellent service; I have no hesitations in recommending this company.

By from Unknown location on 19.01.2019 14:51

Was this review helpful to you? Yes or No

Best online device I have ever used

Best online device I have ever used

By from Unknown location on 18.01.2019 22:11

Was this review helpful to you? Yes or No

Great

Great! always order lenses from here, prompt delivery, easy to use website, variety of lenses available and my contact lenses were on offer so I ordered in bulk. Pretty happy.

By from Unknown location on 18.01.2019 20:52

Was this review helpful to you? Yes or No

1st time customer

1st time customer, super easy, fast delivery, great price.

By from Unknown location on 18.01.2019 20:42

Was this review helpful to you? Yes or No

Lenses

Great service as usual just over the top postage charges.

By from Unknown location on 18.01.2019 20:36

Was this review helpful to you? Yes or No

Simple to order and delivered quickly

Simple to order and delivered quickly

By from Unknown location on 18.01.2019 19:42

Was this review helpful to you? Yes or No

Great

Consistently great. Simple service done well.

By from Unknown location on 18.01.2019 16:37

Was this review helpful to you? Yes or No

Great service each and every time (10+…

Great service each and every time (10+ years!)

By from Unknown location on 18.01.2019 15:54

Was this review helpful to you? Yes or No

Amazing customer service

Amazing customer service, great prices, fast delivery ...I've been customer with contactlenses.co.uk for a few years now.. Never felt disappointed. Thank you for Great service you providing

By from Unknown location on 17.01.2019 22:42

Was this review helpful to you? Yes or No

Fantastic company

Fantastic company. Used these now for 5 years . Speedy delivery and very reasonable

By from Unknown location on 17.01.2019 17:57

Was this review helpful to you? Yes or No

Excellent seller

Excellent seller, very fast delivery, perfect communication.

By from Unknown location on 17.01.2019 17:44

Was this review helpful to you? Yes or No

Unfortunately DPD made this a bad experience.

Unfortunately DPD made this experience a bad one. However, you chose to change to them from Royal Mail and you even tried to blame me for failing to accept the delivery on two occasions before finally admitting that the driver had twice gone to the incorrect address. The order actually took seven days in total to arrive by Royal Mail and I had paid for next day delivery. I will think twice in future before ordering anymore.

By from Unknown location on 17.01.2019 17:41

Company replied:

Hello Andrew, Thank you for your feedback. I am very sorry that your lens order did not arrive when expected and that you felt we blamed you for not accepting the delivery. As we rely on a delivery company to make the deliveries, we can only go by the information they provide us at the time we make an enquiry. I can see that the first time we made contact with DPD, they informed us that the attempted the delivery. I can see that we have now managed to resend your order and refund the delivery charge. Again I am very sorry for this experience and for the inconvenience this has caused you. Kind regards Hayley

, 18.01.2019 19:09

Was this review helpful to you? Yes or No

Excellent Service

Excellent Service

By from Unknown location on 17.01.2019 15:39

Was this review helpful to you? Yes or No

First time customer

First time customer recommended by my friend. I in turn would recommend for fast service and excellent product

By from Unknown location on 16.01.2019 23:37

Was this review helpful to you? Yes or No

I have used this company for years

I have used this company for years. Good value for money. Always delivered on time. Will continue to order in the future.

By from Unknown location on 16.01.2019 16:46

Was this review helpful to you? Yes or No

Excellent service and so easy to order

Excellent service and so easy to order

By from Unknown location on 16.01.2019 16:42

Was this review helpful to you? Yes or No

Always excellent

Always excellent, always shipped fast. I've used Contactlenses.co.uk for years now, and can't be happier with them.

By from Unknown location on 16.01.2019 00:41

Was this review helpful to you? Yes or No

Poor delivery times

"Waited a week for ""First Class"" delivery, sent an email, no reply. Called Customer Support and was asked to turn up to the local mail depot to see if it was there. Extremely disappointing experience."

By from Unknown location on 15.01.2019 18:26

Company replied:

Hello Michael, Thank you for your review. I am very sorry that your order was not delivered and that your query was not handled in a satisfactory way for you. It was unfortunate that the postal service did not follow our instructions to leave your parcel in a safe place. Via your delivery label is the only way we can instruct them to do so, and unfortunately only the recipient can contact/collect undelivered mail from the postal office. Someone from our customer support team will be in touch to discuss this further for you. Apologies again for the delay and inconvenience caused. Kind regards Hayley

, 16.01.2019 18:46

Was this review helpful to you? Yes or No

Fabulous contact lenses

I have ordered before from this company and i will continue to do so because they are prompt and reliable.

By from Unknown location on 15.01.2019 17:56

Was this review helpful to you? Yes or No

Easy to order

Easy to order from Contactlenses company and quickly and efficiently delivered. Would definitely recommend.

By from Unknown location on 15.01.2019 17:11

Was this review helpful to you? Yes or No

Very good service as always

Very good service as always, so convenient

By from Unknown location on 15.01.2019 16:01

Was this review helpful to you? Yes or No

just excellent

just excellent

By from Unknown location on 15.01.2019 16:01

Was this review helpful to you? Yes or No

A good quality lenses and really…

A good quality lenses and really comfortable to wear but sadly the strength quality lets them down. Sorry not for me.

By from Unknown location on 15.01.2019 15:43

Was this review helpful to you? Yes or No

The contact lenses are great

The contact lenses are great, The only problem is with the packaging, my other orders, the packaging was a small box. This order came in a massive box, it was a complete waste of cardboard, not good for the environment, come on get with the times and save on packaging.

By from Unknown location on 15.01.2019 12:27

Was this review helpful to you? Yes or No

Excellent service!

Excellent service!

By from Unknown location on 15.01.2019 09:27

Was this review helpful to you? Yes or No

Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.